Coronavirus: Job-Support Schemes Debate

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Department: HM Treasury
Tuesday 7th July 2020

(3 years, 10 months ago)

Commons Chamber
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Alison Thewliss Portrait Alison Thewliss (Glasgow Central) (SNP)
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I want to start with two quotes:

“Everyone in this country has benefited one way or another from what we have been able to do,”

and

“everyone, no matter where they are, has access to more support than they did before this crisis began.”

The Chancellor’s answer to me this morning have rung very hollow to those who have missed out on the coronavirus job retention scheme and the self-employment income support scheme.

My Twitter timeline is full of people infuriated at being left high and dry by the UK Government. Groups campaigning on this matter include ExcludedUK, New Starter Justice, ForgottenLtd, Forgotten Freelancers, Forgotten PAYE, the maternity petition group, those affected by the £50,000 cliff edge, Women in Film and TV, the Association of Independent Professionals and the Self-Employed, which points out the impact on disabled self-employed workers, the people the hon. Member for Wycombe (Mr Baker) mentioned who are campaigning on tronc, and the Federation of Small Businesses. All those people in all those groups, estimated to number around 3 million, would dispute the Chancellor’s assertion. They have gone for more than 100 days with no income, and there is no prospect of that changing very soon unless the Chancellor acts. As other hon. Members have pointed out, those are ordinary people. During this debate, a taxi driver who lives in my constituency, who has had to live on £380 a month, has been in touch to say that he risks bankruptcy as a result of this. He has bills to pay—he has to pay for his taxi and the rest of his household bills—but has had no income.

I do not dispute that the UK Government’s intervention has been substantial. The right hon. Member for Central Devon (Mel Stride) set out quite well the report that came out of the evidence collected by the Treasury Committee, on which I sit. There are many who have fallen through the gaps. The report states:

“the Government must assist these people if it is to completely fulfil its promise to do whatever it takes to protect people from the economic impact of coronavirus”.

The job retention scheme—furlough—has kept many people in employment. By choosing to roll it up prematurely, the Government undermine the whole objective. Businesses fold, and people lose their jobs and are pushed on to benefits, if they are eligible for them at all. There has been a disturbing increase in the number of firms making employees redundant in recent weeks, with reports of some businesses exploiting furlough to cover the notice period and cut redundancy payments.

Businesses that have had no income for months cannot take the additional burden of national insurance costs, followed by an increasing proportion of wages. That is particularly true of hospitality, tourism, travel and the cultural sector as a whole. The engineering and manufacturing sector, which may have fulfilled order books but have not been able to bring in new work due to the lockdown, may also be struggling.

Differential lockdown across the nations of the UK, and indeed within them, also poses a problem for the future. As my hon. Friend the Member for North Ayrshire and Arran (Patricia Gibson) and the hon. Member for Bradford South (Judith Cummins) pointed out, if there is a sudden spike in an area, as there has now been in Leicester, once the coronavirus job retention scheme and SEISS are wound up, families will be placed in an impossible situation.

The furlough scheme must stay in place for as long as it is required.

The design of SEISS has meant that people have faced an arbitrary cut-off, which does not exist in the job retention scheme. There are issues with the design of universal credit: I have had constituents ineligible for support because of their partner’s income or because they have been over the savings limit due to their business savings. An emergency basic payment would plug some of these gaps and help to ensure that people have at least some money coming in.

On further administrative issues with the schemes, I would, first, like to be clear that I do appreciate the strain on the system and the work staff have done, even though, as my hon. Friend the Member for Glasgow South West (Chris Stephens) mentioned, they have also faced job losses. I appreciate the scale of the task, both for Ministers and for HMRC. I would be remiss in my duties, however, if I did not raise concerns about the difficulties that businesses and their employees are facing. Having spoken to businesses in my constituency that are still unable to access the JRS, 11 weeks after it opened, it is clear to me that HMRC has little discretion when it comes to overturning claims, and that this rigidity would appear to be a direct instruction from the Treasury. Businesses have shown me evidence of how HMRC’s mistakes have meant they cannot access the JRS. Often there were delays with uploading real-time information that were not their fault. Online access codes were posted to the wrong place or not at all, and call-backs that were promised never materialised. I should say that HMRC often did not call me back either.

In the case of one business in my constituency, the Sub Club, a much-beloved venue in Glasgow, I asked the Financial Secretary to the Treasury, in an email of 22 June, to use any influence he might have to save a stalwart of Glasgow’s night-time economy. Unfortunately, I am yet to receive an acknowledgement of the email, and the Sub Club had to launch a crowdfunder today to keep going. NY Slice has had perpetual difficulties submitting RTI to HMRC. After much to-ing and fro-ing, a complaints handler advised the business on 21 May that its furlough claim had been rejected and there was no right of appeal. The owner contacted me this morning in utter desperation, as he is now being taken to an employment tribunal by staff who had expected their wages. That could have been avoided had HMRC been more reasonable and more supportive.

Glasgow Guild Antiques and Restoration Ltd and KOHI have also faced issues with the RTI registration, as has the Erskine Bridge hotel, in the constituency of my hon. Friend the Member for Paisley and Renfrewshire North (Gavin Newlands), where 73 employees have been left destitute. The incompetence of HMRC, the failure of its internal processes and its refusal to entertain any appeals, even on the basis of its own mistakes, are needlessly pushing businesses across this country to the brink. The Treasury is aware, yet it seems content with that direction of travel. I beg the Minister to look again at those businesses left on the margins, and to do the right thing by these very viable businesses and their employees.

Lastly, I wish to ask the Minister to clarify the report by Martin Lewis that workers will need to pay tax on vital coronavirus tests. That is utter madness and will completely undermine the hard work of businesses, organisations and all UK Governments across these islands that has gotten us to where we are now. A life-saving test is not a “workplace benefit”, and for HMRC to class it as such shows how completely out of touch the Tories are with reality. I ask the Minister to take action on that today.

The job retention scheme and SEISS have been significant. The Chancellor has a choice tomorrow. I ask him to extend the furlough scheme and SEISS for as long as the UK’s four nations require it, so that nobody is left behind.