Oral Answers to Questions

Debate between Andrew Western and Frank McNally

Monday 27th October 2025 Commons Chamber

[Frank McNally (Coatbridge and Bellshill) (Lab)]

T9. Many of my constituents are experiencing delays in migrating to universal credit, due to years of Tory mismanagement of our welfare system. This is a stressful time for claimants and a very busy time for the Department. Will my right hon. Friend outline what steps the Department is taking to ensure it is fully resourced, so that delays are reduced and claims are processed?

[Andrew Western]

The Department is prioritising ensuring that there is adequate staffing resource available to support claimants and deliver migration smoothly and on time. I am concerned to hear what my hon. Friend says about the experience of his constituents in Coatbridge and Bellshill. I will look into this issue further on his behalf and report back to him.