Rural Broadband: Installation

Ashley Fox Excerpts

Tuesday 27th January 2026 Westminster Hall

[Sir Ashley Fox (Bridgwater) (Con)]

I beg to move,

That this House has considered the impact of the time taken to install gigabit capable broadband on rural communities.

It is a pleasure to serve under your chairmanship, Dr Murrison. Broadband is now an essential part of daily life. Families, businesses and communities all rely on a good connection. The fact that most of us managed without it for most of our lives is irrelevant; times change, and we change with them. I recall family friends talking, when I was a child, about electricity coming to their village in the 1940s. We would not now think it tolerable for any village not to have a reliable supply of electricity, because the provision of electricity is a basic service—a utility that underpins almost everything in daily life. In many ways, that is what broadband is becoming.

I represent a beautiful Somerset constituency that is part rural and part urban. I can see the different issues that persist in different areas, and the gap in service between those who live in the town and those who live in the countryside. Last year, I conducted a survey of the rural areas in my constituency and asked residents to rate the quality of their broadband service. I asked them to give scores out of 10 across customer service, internet speed, reliability and value for money.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Gentleman for securing the debate. Under a previous Government, the DUP had funding from the confidence and supply arrangement, and we were able to boost the broadband in Northern Ireland exceptionally. Does the hon. Gentleman agree that, by their very nature, delays perpetuate the digital divide, causing rural areas to be perceived as lagging behind their urban counterparts in economic growth, productivity and access to essential services, and that in fact this could, and must, be easily remedied by investment and a good delivery strategy?

[Sir Ashley Fox]

The hon. Member anticipates much of my speech, and I thank him for that intervention.

Unsurprisingly, in my survey those in larger villages reported the best service, and those in the most remote rural areas reported the worst.

[Tim Farron (Westmorland and Lonsdale) (LD)]

The hon. Member is making a really important speech, and I commend him for the survey he conducted. In Cumbria, many communities and homes that are within the scope of Project Gigabit are still going to be excluded from it because they are deemed too difficult to reach. The majority of those places will be upland farms, where the people are on less than minimum wage. Does the hon. Member agree that the people who produce our food and tend our beautiful landscapes have as much right to be connected to the internet as the rest of us?

[Sir Ashley Fox]

I agree with the hon. Gentleman, who anticipates a section of my speech on farmers. I am going to make a little progress, if I may.

Those in the most remote rural areas of my constituency reported the worst service. For example, residents of Broomfield rated their service at 2.6 out of 10; in Lyng, it was 2.2 out of 10; and in Durleigh, it was an average of just 1.5 out of 10. When I am out on the doorstep, access to reliable broadband is one of the most noticeable gaps between the experience of those in towns and of those in small villages.

[Aphra Brandreth (Chester South and Eddisbury) (Con)]

My hon. Friend is making an important speech that reflects what we see in my constituency, where more than 15,000 premises are still without acceptable broadband speeds. I wrote to the Minister responsible before Christmas, and when they finally responded to my letter, there was no answer for the nearly 10,000 premises from Willington to Delamere Park and beyond that are unlikely to be covered by a new framework contract. Does my hon. Friend agree that the Government must consider either reopening the voucher scheme or providing an answer on how those homes and businesses will get the broadband speeds they need for today’s digital world?

[Sir Ashley Fox]

I thank my hon. Friend for raising that important point. I agree with her and hope the Minister will respond.

We cannot expect businesses to survive, let alone grow, if they are cut off from the digital world that the rest of the country takes for granted. For farmers and small business owners, the issue is especially unfair. They are required to interact with Government agencies, with His Majesty’s Revenue and Customs and with banks almost entirely online, yet many are forced to do so with unreliable connections, painfully slow upload and download speeds, and constant disruptions.

[Richard Foord (Honiton and Sidmouth) (LD)]

On that point, farmers have been encouraged to diversify their businesses, and Stubbhayne farm in Southleigh has lost countless bookings because people who wanted to stay there found they could not use the internet in the farm’s bed-and-breakfast accommodation. That problem has now been resolved, but does the hon. Gentleman agree that such issues really affect businesses in rural areas?

[Sir Ashley Fox]

I am grateful to the hon. Gentleman for that point. He is right that time that should be spent running a business is often wasted waiting for files to load, forms to submit or video calls to reconnect.

My constituent Sue Felstead runs a restaurant at Greenway farm in Wembdon. She had ongoing problems with the farm’s internet service, which had a hugely negative impact on her business. She relied on broadband for the card machine, the music system and other devices, but had a download speed of only 2 megabits per second. That meant that customers who were waiting to pay by card could not pay their bill because the internet would crash, and that music would be cut off midway through a song. The issue got so bad that BT told Sue she would be better off using Starlink. That is an extraordinary thing for BT to tell her, and I hope the Minister will comment on that. In the end, it cost her £1,500 to have Starlink installed.

[Dr Danny Chambers (Winchester) (LD)]

In rural areas, there is often a double whammy. As a vet, I know from driving around in the night trying to find calvings or horses at 2 in the morning that there is also no mobile signal in places with very poor broadband. It is a problem not just in very remote rural areas: in my constituency we have issues in Sutton Scotney, South Wonston and New Alresford—a thriving market town that is in the bottom 10% for connectivity. This is not acceptable for businesses. It is not just inconvenient; it is holding businesses back.

[Sir Ashley Fox]

I agree with the hon. Gentleman. Problems with internet connectivity and mobile connectivity often affect the same areas. This debate is specifically about broadband, but I would be happy if the Minister chose to touch on mobile signals as well.

The lack of reliable broadband is not just inconvenient; it is actively damaging to business.

[Adam Dance (Yeovil) (LD)]

One of my constituents runs a company that develops semiconductor technology, but the listed building he is in was recently removed from an Openreach fibre-to-the-premises plan. Does the hon. Member agree that Openreach must be more transparent in decisions not to provide services, and that such delays to gigabit fibre provision risk making rural Somerset a less attractive place to set up cutting-edge businesses?

[Sir Ashley Fox]

I agree with the hon. Gentleman. He and I have perhaps similar constituencies, in that we have one large dominant town and a hinterland of many small villages and hamlets. Those in the town often have a very good service, while those in the small villages do not.

A lack of reliable broadband limits productivity, increases stress and makes it harder for rural businesses to compete on an equal footing.

[Catherine Fookes (Monmouthshire) (Lab)]

I thank the hon. Member for securing this really important debate. My broadband survey in Monmouthshire shows that communities such as Trellech, Llangwm and Mamhilad have really big issues with broadband. Will the hon. Member address the issues for people personally, not just for business? A man from my constituency got in touch with me whose wife was disabled. She sadly passed away in May, but he told me that because a lot of the management of her condition was supposed to be online, and online systems were used to get her health sorted out, that made life very difficult for him. I could give countless other examples. Will the Minister address the fact that we must prioritise rural broadband in Wales?

[Sir Ashley Fox]

I am grateful to the hon. Lady for raising that point.

The lack of reliable broadband discourages innovation and investment, and pushes people towards cities and towns—not because they want to leave their beautiful, rural life, but because they feel they have no real choice.

The hon. Member for Monmouthshire (Catherine Fookes) anticipated my next point: it is not only businesses that suffer. Families struggle to access online education, healthcare services and remote work opportunities. Young people are placed at a disadvantage simply because of where they live.

[Alex Brewer (North East Hampshire) (LD)]

My semi-rural constituency is less than an hour from London, so people would think the broadband would be tip-top, but it is far from it. In some areas, speeds are less than 1 megabit per second. As we have discussed, this prevents businesses from holding online meetings and so on, but it also means that, for example, students cannot go home in the holidays to stay with their parents because they simply cannot complete their studies. Does the hon. Member agree that high-speed broadband is critical to this country’s infrastructure and that the Government have a duty not to leave rural communities behind?

[Sir Ashley Fox]

I thank the hon. Lady for raising that point, and I agree with her. That is why I started my speech with a reference to electricity being rolled out to the last few villages in the 1940s. We would think that was extraordinary nowadays. The Government certainly have a duty to roll out broadband to the whole country.

The previous Government had a good record on rolling out gigabit broadband throughout the UK. In 2018, full-fibre coverage stood at 6% of UK households; today, the proportion is 78%, which is a remarkable transformation. But the Minister will be aware that we need that to go up to 100%, and I hope he will outline how this Government will complete the journey.

[Helen Morgan (North Shropshire) (LD)]

The hon. Gentleman is being so generous with his time. In North Shropshire we were really excited because we were included in Project Gigabit, which was going to roll out fibre broadband for 12,000 properties—mostly easier to reach ones, but it would have been a significant improvement none the less. Freedom Fibre, which had that contract, has handed it back, having connected only around 3,000 properties, and we now have to wait for Openreach to get around to it, despite the fact that, in the meantime, everybody has to pay BT for pretty poor broadband, come what may. Does the hon. Gentleman agree that the Project Gigabit roll-out has been a shambles in some areas, and that the Government need to prioritise those areas that were promised an improvement but have been let down yet again, to make sure that they get their connections sooner rather than later?

[Sir Ashley Fox]

I think the word “shambles” is harsh; I would say that “patchy” is a more accurate description. Going from 6% in 2018 to 78% today is an achievement, and the hon. Lady should give some credit for that. The Conservative Government made a deliberate and strategic choice about the future of digital infrastructure. We chose a pro-competition, pro-investment regulatory framework that was designed not to crowd out private capital but to attract it, and that choice has delivered real results across the length and breadth of Britain.

[Aphra Brandreth]

I thank my hon. Friend for being so generous with his time. He is making an important point about the previous Government’s achievements and strategies in this policy area. Since then, communities in Cheshire and Warrington have not seen a single new publicly delivered broadband connection in more than two years. Does my hon. Friend agree that this Government must move faster on this important issue?

[Sir Ashley Fox]

Yes, I agree. We are waiting for the Government to respond to a consultation. I will now make some progress so that the Minister has time to respond.

The objective of the previous Government was simple but ambitious. It was to reduce reliance on a single incumbent network and instead create the conditions for alternative network providers to emerge, scale and thrive. The results—that transformation from 6% to 78%—speak for themselves, but we cannot be complacent because, if we are serious about closing the digital divide and ensuring that gigabit connectivity reaches all rural communities, we must continue the momentum. That will depend on a stable, competitive regulatory regime that gives investors the confidence to commit capital for the long term. It will also require action to remove the remaining barriers to roll-out, including planning obstacles that can cause unnecessary delays, particularly in rural areas.

In Somerset, we have had particular issues with the roll-out. Airband was contracted to roll out fibre-optic broadband to more than 55,000 homes in Devon and Somerset. In the end, it descoped thousands of properties, committing to deliver only 27,000 homes, which is fewer than half of its initial target. More than 3,000 properties in my constituency were descoped. While Openreach has now taken up the contract for the majority of those properties, my constituents are still being left with unacceptable delays.

Many villages are still looking at waits until 2030 for the roll-out of broadband, and I worry that some might have to wait even longer. Openreach has shared with me its concerns that there is a shortfall in funding from the last spending review, meaning that there is a risk that the Government do not meet their 99% gigabit-coverage target by 2032, which is already an unacceptably long time for my constituents in remote rural areas to wait to be connected. It would be intolerable if it were to be delayed further.

Will the Minister clarify in his response whether he believes he has sufficient funding to meet the 99% target? When will the Government bring forward their statement of strategic priorities for Ofcom, which is a critical step to shape the next phase of the UK’s digital infrastructure journey? The Minister will know that the consultation on this ended in September; we await his Department’s response. This Government are quick to issue a consultation, but they seem rather slower to act.

My constituents in remote rural areas feel let down by this Government. They have had to deal with the family farm tax and the uncertainty that has created. They have had to deal with the sustainable farming incentive being withdrawn without any notice whatsoever by an utterly incompetent Department for Environment, Food and Rural Affairs. As such, this issue of rural broadband is very important if my residents are to have confidence that they can live, enjoy life and run thriving businesses in the remote rural areas in Somerset. I look forward to the Minister’s response.

--- Later in debate ---

[Kanishka Narayan]

I know my hon. Friend is a deeply committed champion for his constituency, so I would be very happy to meet him—both on my own and with my colleague, the Minister for Digital Economy—to look at the issues in his constituency.

We are making good progress on delivering these contracts. We have already celebrated the completion of the first three Project Gigabit contracts in Northumberland, Teesdale and north Dorset, which marks an important milestone in our programme. These early completions show that the programme is working, and rural communities are beginning to see the benefits of this investment.

The majority of premises receiving Government funding for broadband upgrades continue to be rural. Between April 2024 and March 2025, 89% of the premises benefiting from our interventions in this sector were in rural areas, including proud farming communities. We remain absolutely committed to ensuring that these communities receive the gigabit-capable connectivity they need and deeply deserve.

I also recognise, with honesty, that there have been delays to subsidised roll-out across Devon and Somerset in particular, as a result of premises being descoped from contracts under the earlier superfast broadband programme, including in the constituency of the hon. Member for Bridgwater.

When suppliers encounter financial, operational or technical challenges, I know that rural communities feel the impact the most, and as a proud representative of rural communities in south Wales, I feel it, too. I want to reassure hon. Members that we are closely engaging with Connecting Devon and Somerset, and with suppliers, to establish a clear path forward.

Following the announcement in 2025, descoped premises, particularly in the constituency of the hon. Member for Bridgwater, were made available for suppliers to bring forward proposals under the gigabit broadband voucher scheme. Several suppliers expressed interest, and I am pleased to say that approximately 3,000 premises are now included in approved voucher projects. Around 8,500 descoped premises remain without confirmed commercial or subsidised plans. However, these premises are now being considered for inclusion in the Project Gigabit contract with Openreach. We expect to finalise the amended scope of that contract in the spring. The hon. Member feels that work is urgent, and I do, too.

Approximately 3,100 premises in the hon. Gentleman’s Bridgwater constituency are currently included in the Project Gigabit contract delivered by Openreach, and my hope is that this intervention will deliver gigabit-capable connections to homes and businesses across the constituency, such as those in Nether Stowey, North Petherton and Westonzoyland.

Although 3,400 premises in Bridgwater were descoped from the previous superfast broadband contracts, almost half of those premises have since been connected through a supplier’s commercial roll-out, without the need for public subsidy. The remainder are included within the scope of the current contract change discussions we are undertaking with Openreach.

A healthy, competitive broadband market is fundamental to achieving our national gigabit ambition. Commercial delivery has been and will remain the backbone of the UK’s digital transformation. The majority of gigabit-capable connections have been delivered entirely through private investment. The Government’s role is to create the right environment for such investment to continue at pace. That is why we continue to work in close partnership with both industry and Ofcom to support the roll-out of fibre networks across the UK, including in the most rural and hard-to-reach areas.

Our approach is designed to complement commercial build, not to replace it, ensuring that public funding is targeted only where the market cannot deliver on its own. In July last year, we published a consultation on our draft statement of strategic priorities to Ofcom, setting out the Government’s view on the importance of promoting competition and maintaining a stable regulatory environment that gives investors confidence. A predictable and proportionate regulatory framework is essential for suppliers to continue investing billions in our fibre networks. Ensuring that regulation is not lifted prematurely is central to protecting our consumers, which is why competition must be properly established before we can relax regulatory safeguards. That is the approach needed to deliver long-term benefits.

I know there has been a question about where the Government are in this process. Our draft statement set out our position on infrastructure sharing, which has become one of the sector’s most important enablers of competition. In particular, Ofcom’s physical infrastructure access product has allowed over 100 alternative networks to roll out fibre using Openreach’s ducts and poles, lowering barriers to entry and helping to accelerate competition. We have asked Ofcom to provide greater transparency on how PIA pricing is calculated and set, because transparency is the underpinning driver of confidence for investors.

We are reviewing responses to the consultation on our draft statement of strategic priorities, and we will set out the Government’s conclusions in due course. I of course note the hon. Member’s comments, and we are all hoping for pace as well as rigour in the response to the consultation.

[Sir Ashley Fox]

I referred to Openreach’s comments to me. It said that it did not believe there is sufficient funding in the spending review for the Government to meet their target of 99% by 2032. Does the Minister believe he has sufficient funding to meet that target?

[Kanishka Narayan]

Openreach has not made that representation to me. The Government are squarely focused on reaching the 99% target, and we are doing all we can to make sure that all providers are in a place to do so. I am happy to engage with Openreach if it wants to make a representation to me.

To ensure that the commercial market can continue to deliver as fast as possible, the Government remain committed to removing deployment barriers. Whether that is done by reforming wayleave processes, improving access to land and multi-dwelling units, enhancing the co-ordination of street works or accelerating planning decisions, every barrier we remove helps the industry to build networks faster and more efficiently.

Even with the scale of commercial investment and the ambition of Project Gigabit, the expectation is that some remote premises will remain too expensive to reach with gigabit-capable fibre in the immediate term. We are therefore continuing to consider what more we can do to enable high-quality alternatives for those in the “very hard to reach” category. The satellite market is developing at pace. We expect to see more competition in that market imminently, with rapidly improving terminal equipment, higher speeds and falling costs for end users. We continue to monitor and support the development of that market, recognising its role in connecting the most remote communities.

I am conscious of the points made on mobile connectivity, not least those made by the hon. Member for Winchester (Dr Chambers). With increasing 5G coverage from mobile network operators, fixed wireless access is becoming an increasingly viable connectivity option. Ofcom estimates that fixed wireless access delivered over mobile networks is already available to 96% of UK premises, with wireless internet service providers offering fixed wireless access to around 8% of premises.

I thank the hon. Member for Bridgwater for securing this important debate, and I thank all Members who have contributed. In response to the hon. Member for Chester South and Eddisbury (Aphra Brandreth), I want to flag that, since Building Digital UK and Freedom Fibre mutually agreed to terminate the Project Gigabit contract for Cheshire, we have launched a new procurement for Cheshire. We expect it to be in place by the spring, and we will be sure to let her know of its progress.

Let me be clear that, although challenges remain, the Government are acting. We are committed to working at pace with suppliers, local authorities, communities and devolved Governments to ensure that progress continues. Rural communities must not and will not be left behind as we work towards our goal of 99% gigabit coverage. Given that the hon. Member for Bridgwater brought up wider support for rural communities, I put on record that this Government are squarely on the side of rural communities across the UK, which were abandoned by the previous Government on trade negotiations and farming funding and were not given appropriate representation.

Question put and agreed to.