Crime and Policing Bill

Baroness Fox of Buckley Excerpts

Committee stage
Wednesday 7th January 2026 Lords Chamber

[Viscount Goschen (Con)]

My Lords, my noble friend Lord Blencathra has made a very pragmatic speech on the difficulties of fare evasion and the extraordinary complexities of the ticketing and fares system in the UK. Of course, I note that the Government are legislating in this area as part of the broader GB Railways Bill that is coming down the tracks, as it were. I really do not believe that there is a single individual in the United Kingdom who could answer 20 questions about the cheapest fare from A to B crossing C and get it right. It is an extraordinary system, and I quite agree that many people are making inadvertent errors, which should absolutely be taken into consideration.

Equally, the Minister will have heard me talking about enforcement on many occasions throughout the passage of the Bill. The law is brought very quickly into disrepute if the laws that law-abiding people see as absolutely necessary are avoided by a determined criminal element. We have all seen it. We have all seen it on the Tube, with people barging through, tailgating and hopping over the barriers. I have seen two officials of London Underground at Green Park station late in the evening, chatting to one another—someone comes barging past and they do absolutely nothing. If that continues, then I suggest we get ourselves into a very difficult situation indeed. So, when the Minister comes to respond, I ask that he talks about enforcement and about the attitude of the police to combat this serious issue which robs the railways and London Underground of hundreds of millions of pounds and is unsustainable.

I think that, on the ticketing issue and the fare issues, the answer really lies in technology. I think that apps have made this much more straightforward. It is absolutely a task for computers to find the best ticket from A to B, but there are plenty of people who do not use those, who are not particularly computer literate and who prefer a paper ticket. So, it is perhaps more complex than it seems from the outside, but I really think we have to put more effort on enforcement in this difficult area.

[Baroness Fox of Buckley (Non-Afl)]

My Lords, briefly, because very good points have been made, I am tempted to say, yes, we need to increase penalties or threaten people with prison, because fare dodging does drive me mad, particularly on the Tube. It is partly the brazen, quite violent and intimidatory way that it happens for ordinary people: you are pushed out of the way and you just do not know what to do. We are not all Robert Jenrick with a camera: you want to intervene, you want to say something, you want to have something happen, but it does not happen. What has occurred is a normalisation of anti-social behaviour. The difficulty is whether we can legislate against that, because it seems to me that, partly at least, this is cultural and we have a situation where members of the public look away.

But I do think there is a problem with staffing. Whether TfL staff in particular are intimidated or whether they are indifferent, it is hard to tell, but I can assure noble Lords that they are not intervening very much. Despite the fact that this has had a lot of publicity recently, I have seen that it carries on, it seems to me, all the time. Even if you talk to the staff, they look the other way. It is one of those things: you do not want to be a grass and so on—by “you” I do not mean the noble Viscount—but I can see people feeling “I don’t necessarily want to go and report on that person, and I’m not sure what to do”. In other words, the public are stymied and are not quite sure how to respond. It is ironic, because we are constantly told that we should respect public-facing staff, and that is absolutely right, but if the public-facing staff do not respect us as members of the public, it makes it difficult. So, I am not convinced, despite the good intentions of this amendment, that it is the solution, because I am fed up with laws being added to the statute book that nobody enforces—it seems to me to bring the law into disrepute.

I want to add a note about the difficulties of buying tickets on national rail and knowing whether you are using the right ticket. I can assure noble Lords that I have made mistakes, but one reason that you can make a mistake is if you have a ticket for a fixed time and the train is late and you get on another train, you can actually be reprimanded for being on the wrong train when in fact it has just arrived at the time that the train that you were going to get should have arrived or has not arrived. I will not bore noble Lords with the details, but anyone who has travelled on trains regularly will know what I am talking about—and then to be sneered at by a member of staff. It seems to me that the danger here is that the innocent could indeed find themselves at the receiving end of a more draconian enforcement, whereas the culprit, as it were, gets away with it.

I also want to draw attention to the dangers of fast-track court processes. I really hate this single justice procedure, and it is worth noting that TfL are the people who use it most to prosecute people. The noble Lord, Lord Blencathra, made the point that you can appeal to magistrates. Well, not in that instance, because you are not in the courtroom; it is all happening behind your back. I just worry about injustice occurring. On the other hand, I would like to hear from the Government what strategy they have: not relying on one person with a video camera to expose this, but a campaign about fare dodging would do no harm, because it is public money and the public get very irritated by it. I do not think we need an amendment, but I would not mind some action being taken.

[Lord Goddard of Stockport (LD)]

My Lords, this is an interesting group of amendments, although I think we have strayed slightly away from the intentions of the mover of the amendment. Amendment 365 is another amendment from the Conservative Benches increasing penalties for fare dodging. As other speakers have said—and I am glad that the noble Lord, Lord Davies, acknowledged this—the key to enforcement is consistency in how these regulations are applied and, currently, that is not the case. I hope that Great British Railways, when it takes over the franchises, will guarantee some common training and work in that area, which will stop the blindingly obvious things that we see. I have seen it at Westminster station here, where three people have just burst a barrier and there have been two staff members there with their arms folded almost waving them through: “It’s not my job, go”, and off they went.

I will just make one comment. I do not think the noble Baroness, Lady Fox, said it with any intention, but I have never found any staff on British railways to be sneering and offensive, but we have to understand that sometimes they are dealing with people who make a professional life of travelling on the railways without paying. I have been on a train down to London, and sitting across from me was a gentleman with a son who looked about 10 years of age with a little iPad. When we had got almost to Milton Keynes, about two miles out, a ticket collector came through and the man had a single off-peak ticket to Macclesfield, which is the next station from Stockport. He was not going buy another ticket—“I’m not buying a ticket. You can’t throw me off this train. I’ve got a child with me”. That is the dilemma that the train manager faces. It is emotional blackmail, and how often does this happen? But the train manager was very polite. He dealt with him, and just asked him to either buy a ticket with his credit card, or he would have to get off at Milton Keynes and there would be a policeman waiting for him there. That seemed impossible to do, but he made a quick phone call, we pulled into Milton Keynes and the chap had to get off, because there was some peer pressure from other passengers, I must admit, and there was a policeman waiting for him. That sends a real message about the connectivity of what guards can do without having to get into a confrontation with passengers.