Access to Dental Services: West Sussex

Ben Maguire Excerpts

Tuesday 16th June 2026 Westminster Hall

[Jess Brown-Fuller]

I thank the hon. Gentleman for his passionate advocacy for NHS dentistry in West Sussex. I am grateful to him for caring about access to NHS dentistry across the whole country. He is a fierce advocate for Strangford and makes the important point that the situation we are in is a damning indictment of the failure of the previous Government—a failure that the Prime Minister himself referred to regularly in the run-up to the general election. It was a stick that he used to beat the Conservative Government with in every televised debate, when he spoke about rotting teeth falling out of children’s mouths.

We are still going backwards, dealing with problems on a scale not seen for generations, all at a time when the British Dental Association has warned that NHS dentistry is facing an existential threat. Parliament often hears the term “postcode lottery”, but I cannot think of a more applicable example than NHS dental services for residents in Chichester and West Sussex.

Last week I had the opportunity to conduct a little bit of research with a staff member who has recently moved to London and needs to register with an NHS dentist. Within two miles of his new postcode in London, 10 surgeries were accepting NHS patients. Entering the postcode of my constituency office in Chichester into the NHS search tool produced a very different result: zero surgeries accepting new adult NHS patients within a 12-mile radius. There were none within the city itself, and only one surgery was accepting new patients under the age of 17. That means that residents not registered locally have to travel to other towns and cities. At the time of looking, the closest surgery was in Littlehampton in the constituency of the hon. Member for Bognor Regis and Littlehampton (Alison Griffiths). That is not close to the city of Chichester.

I ask the Minister what his solution would be for people attempting to register locally, people living in the area already and people moving to it after years of increased mandated development in my constituency. I would like to share with the Minister a few examples of what this means for my constituents in Chichester, who very kindly got in touch with me to share their stories. Kathryn moved with her family to the area four years ago. She still travels to Three Bridges for dental care. Christine still returns to the Isle of Wight for treatment. Marina and Denise moved to Bracklesham in 2011—15 years ago—and have never been able to register for an NHS dentist locally. Jim contacted me to say that he undertakes a 140-mile round trip just to receive routine dental care.

[Ben Maguire (North Cornwall) (LD)]

I commend my hon. Friend on an excellent speech. Some of my residents still travel to their NHS dentist clinic in Nottinghamshire, which is a more than 500-mile round trip from Cornwall. Does my hon. Friend agree that Cornwall integrated care board needs to sort out its underspend? This year, there was a £1.2 million underspend that could have been invested in vital NHS dental services. I understand that West Sussex is a good example: it has managed to reinvest any underspend money on the services that my hon. Friend is talking about, which are so desperately needed in West Sussex and in Cornwall.

[Jess Brown-Fuller]

My hon. Friend makes an excellent point about his local ICB. The underspend issue has plagued the dentistry contract over many years. The ICB for Sussex did manage to commission more urgent dental care using its underspend, meaning that it had very little to give back to the Treasury. That was absolutely the right thing to do; I commend my hon. Friend for recognising that that is an opportunity that Cornwall ICB could take. However, the Sussex ICB invested in urgent dental care while not addressing the problem that we have in routine dental care.

Residents in Chichester cannot access routine dental care in their own city and are forced to travel considerable distances. That takes time out of people’s lives, costs money, and creates additional risks. Imagine someone making that 140-mile round trip for a routine appointment, only to discover that they require an emergency procedure. They would be miles away from their home and family, and might not be capable of driving themselves home afterwards. That is completely unacceptable in today’s society.

To make matters worse, a number of individuals told me that they had been removed from their surgery’s patient list, particularly during the pandemic when they did not want to be in close contact with others. They had no notification that that was happening. Others were informed out of the blue that their surgery was switching to private care and that, unless they paid, they would need to seek treatment elsewhere. Given the costs involved, as reflected in the national figures, many simply choose to go without care altogether.

On top of that, individuals who have been lucky enough to secure an NHS place often face enormous waiting times for treatment. Jade shared her experience of being placed on a waiting list for routine root canal treatment and then being ignored for months. At 28-weeks pregnant, she suddenly found herself in excruciating pain and required emergency surgery. As we know, that costs the taxpayer a lot more than if the issue is addressed before it becomes an emergency. Another mother contacted me to say that three years ago her son developed an abscess over Christmas. They were unable to secure emergency treatment so they joined a waiting list at three separate practices. They still have not secured an appointment.

Those examples all point to a broken system in Chichester and across the country—one that is failing my constituents and worsening health outcomes. In the long run, it is also making the country poorer: the failure to invest in preventive care means that individuals require more serious and expensive treatment further down the line. This has to end. That view is shared by the dentists I spoke to ahead of today’s debate. A key issue raised by them and many across the profession is the state of the NHS dental contract. The British Dental Association identified it as a major factor driving NHS dentists into the private sector. The current settlement has been widely criticised since its inception back in 2006. The Health and Social Care Committee published a report in 2023 calling for an urgent overhaul of the system, and the Labour party promised to renegotiate the contract in its manifesto.

One former dental nurse who contacted me described the contracts as being like

“tying dentists’ hands behind their backs.”

That is hardly practical if they are trying to perform a root canal procedure. The contracts are failing patients because the number of patients a dentist can see on the NHS is limited according to the units of dental activity that they have been commissioned to deliver. The nurse I spoke to suggested patients are being referred to hospitals for routine procedures because contractual arrangements prevent practices from carrying them out themselves and being renumerated.

The Government promised to reform the contracts, but they have been slow to address problems that are widely recognised across the sector. The consultation that the Government announced in April must lead to a contract that is genuinely patient-focused, with greater flexibility in commissioning. When it was announced, the Government committed to bringing out the consultation before the summer, but the official line has changed slightly to “in due course”. I share the concern raised by campaigners that any further delay will mean that a new system will not be implemented before the end of this Parliament. Will the Minister commit to bringing out the consultation before the summer and to a firm deadline for when formal contract renegotiations will begin? Frankly, we cannot afford any further delays.

Another issue is costs. Lab costs went up 9% last year, but NHS contract holders got just a 3.55% uplift—add to that the hikes in national insurance contributions, which have exacerbated an already dismal situation. The British Dental Association believes that an average NHS dentist is losing £25 per routine dental check. Without support and changes to the contracts, many practices will continue to be pushed into the private sector, as we have already seen happen to many. In West Sussex, the number of dentists with NHS activity has dropped by 13% since 2019. I imagine that that figure is actually an underestimation, because a practice can offer just one NHS appointment a year and still feature on the list of NHS providers.

Local dentists are also concerned that the merger of the Surrey and Sussex ICBs, alongside a 50% reduction in ICB running costs, could undermine the local commissioning expertise and local relationships with providers. Can the Minister today provide any reassurance that, at a time of significant change within our ICBs, they will be given the resource to maintain and improve relationships with contract providers?

The Government talk a good game on dentistry, but they are tinkering around the edges and leaving major issues such as the contracts so far unresolved. They quietly dropped their manifesto pledge of delivering 700,000 more dental appointments, under the guise of broadening the definition of urgent dental appointments for clinical reasons. That is a sticking plaster that addresses the requirement for more urgent dental appointments, but does not address those who cannot get routine care, which in many cases would prevent them from needing the emergency care.

The Liberal Democrats have long called for reforms that will address the root of the crisis. Our £750 million plan would begin to undo years of underfunding, guarantee urgent and emergency dental care for everyone who needed it, and hopefully bring an end to DIY dentistry. That would be needed to address the backlogs in emergency care. I have heard of wait times of up to 18 months at St Richard’s in Chichester for complex dental treatment such as difficult extractions.

It is clear that the system is broken. Nobody is naive enough to believe that it can be addressed overnight, but the Government have had two years. All the while, residents in Chichester continue to have a lack of access to basic dental services. Dentists want to help patients, but it is not currently financially viable for many to stay in the NHS. That has to change, and I urge the Government to listen carefully to contributions from all Members in today’s debate, and take the steps that they promised in their manifesto.

Access to GPs

Ben Maguire Excerpts

Monday 23rd June 2025 Commons Chamber

[Stephen Kinnock]

The hon. Member speaks with great knowledge and expertise in this area, so I am pleased that he is here for this debate. He is right that it is about the skills mix. Many GPs really enjoy the management, administration and leadership role at partnership level. He raises an interesting and important point about the training for that. My impression is that many go into managing a practice having just learned on the job and gone through the process in an ad hoc way. Perhaps training is a matter for further discussion with the Royal College of General Practitioners. It is also about learning to run a business. Could we look at that in respect of universities and MBAs or whatever it might be, given that business administration is an important part of the equation?

I also wanted to say a word about bureaucracy. Too much red tape is holding GPs back. On 4 October, the Secretary of State launched the red tape challenge, with a clear goal to identify and eliminate unnecessary administrative burdens, freeing up GPs to see more patients and focus on delivering high-quality care. Improving access is not just about cutting bureaucracy; it is also about transforming how care is delivered. That is why we have committed to moving towards a neighbourhood health service. That model of care will bring a range of services together, breaking down barriers and silos between services and streamlining support for patients. That integrated approach will mean that patients are seen sooner by the right person in the right setting.

We will require all practices to ensure that patients can go online to request an appointment at any point during core opening hours. That is about not just adding a digital option, but transforming how general practice works for the modern world. By making online access standard, we are giving patients more control and greater flexibility over how they engage with their GP. It will mean no longer having to call at 8 am sharp or waiting in a phone queue. That is especially important for those juggling work, childcare or other responsibilities. This change also helps those who prefer to call or go to the surgery in person; by enabling more people to use online routes, we reduce pressure on phone lines and reception desks, meaning shorter waits and faster service for everyone.

We are also taking action to improve access for those who need it most by incentivising better continuity of care, particularly for patients with chronic or complex conditions. They benefit significantly from seeing the same practitioner over time. Continuity does not just improve the patient experience; it improves outcomes. When patients see a familiar clinician, issues are identified earlier, care is more personalised and time is not lost repeating history or re-explaining symptoms. Our manifesto pledge is to bring back the family doctor, and that is what we will do.

Physical infrastructure has also been mentioned by hon. Members. Our new £102 million primary care utilisation and modernisation fund will create additional clinical space in more than 1,000 GP practices across England. This investment will deliver more appointments and improve patient care.

[Ben Maguire (North Cornwall) (LD)]

Stratton surgery in my constituency has long been trying to get access to two rooms on the third floor of the surgery that could be used for clinical space, but the ICB seems to be dragging its feet. The rooms were previously used by Cornwall’s ICB for maternity services. They are no longer in use, so can the Minister please help in working with the ICB to help Stratton surgery to get access to those much-needed clinical spaces?

NHS Funding: South-west

Ben Maguire Excerpts

Wednesday 11th June 2025 Westminster Hall

[Ben Maguire (North Cornwall) (LD)]

It is a pleasure to serve under your chairmanship, Dr Huq. I congratulate my hon. Friend the Member for Torbay (Steve Darling) on securing this debate. Following the Chancellor’s spending review announced in the House today, I am appalled that Cornwall and the wider south-west have been seemingly overlooked yet again, with Swindon the closest place to get a mention. Hospitals such as North Devon district hospital in Barnstaple, which serves thousands of my constituents, are crumbling before our eyes, as is the Camelford GP surgery.

Our constituents deserve to get appropriate care when they need it and, crucially for those living in rural areas, where they need it. With the recent cuts to bus routes such as the numbers 11 and 12 by the previous Tory-run council, residents of Bude, Launceston, Padstow and many other towns do not have a direct public transport route to their cancer appointments at Derriford hospital. Those routes urgently need Government funding.

Our Liberal Democrat policy aims for every cancer patient to start their treatment within 62 days of an urgent referral, but for many cancer patients in Cornwall, disruptions to vital transport links make that much more difficult. All the while, the number of cancer patients waiting over four months for treatment more than doubled between 2020 and 2023 under the previous Tory Government.

In comparison with the plans laid out today in the spending review, the Liberal Democrats would invest in a rural fund for our GPs, dentists and pharmacists so that, for example, my nine-year-old constituent Sophie would not need to wait 12 hours at A&E in Treliske with a tooth infection. That sort of investment would significantly reduce the number of visits to our hospitals in the first place. At the same time, we would tackle the fundamental issues that hold back our social care system; solve the care crisis with cross-party talks; introduce a fair deal for our carers, with a higher wage and a new royal college of care workers; and, finally, get our NHS back on track. We owe it to our brilliant NHS staff and our patients across the south-west.

New Hospital Programme

Ben Maguire Excerpts

Wednesday 22nd January 2025 Westminster Hall

[Ben Maguire (North Cornwall) (LD)]

I warmly welcome the news, on which I congratulate the Minister, that the women and children’s hospital at Treliske and the emergency care hospital at Derriford are in wave 1. However, some of my North Cornwall constituents rely on the crumbling North Devon district hospital, which is potentially 15 years from a rebuild. We are talking about mitigations, so please will the Minister meet me to discuss how we can expand care at the community hospitals in Bodmin, Launceston and Bude, which are all at least one hour from their closest district hospitals?

[Karin Smyth]

I thank the hon. Gentleman for his intervention. We had a good discussion yesterday about North Devon; I understand the rurality of that location, as it is fairly close to my Bristol constituency. Obviously, however we manage it, there are a lot of schemes represented by a lot of MPs. I am open to suggestions about how we go forward. I hope hon. Members feel that we have tried to give as much information as we can to them and the trusts in the announcement and the meetings yesterday. That is the spirit in which we will continue.

Access to Primary Healthcare

Ben Maguire Excerpts

Wednesday 16th October 2024 Commons Chamber

[Ben Maguire (North Cornwall) (LD)]

I congratulate all those who have made excellent maiden speeches today. I also congratulate the handful of Conservative Members who came out to try to defend their indefensible record on the NHS.

When it comes to NHS dentistry, constituencies such as mine are some of the worst affected by the dental deserts all around the country that we have heard about today—the shocking legacy of the Conservatives. As my hon. Friend the Member for Dorking and Horley (Chris Coghlan) and others have said, we must have NHS dental contract reform now—no more delays, no more excuses.

One in five dentists have left Cornwall since 2019, and the number of urgent dental cases is spiralling out of control. I am not exaggerating when I say that upset, distressed parents contact me every single day about their children’s rotting teeth. They cannot find NHS dentists, and they are completely at a loss. Only last week, a panicked and anxious parent called Georgina got in touch with me because her daughter Phoebe, just 10 years old, was in need of emergency dental care, and had already missed a lot of school as a result. She needed to have a rotting tooth removed, but her mother could not find an NHS dentist, so instead she was sent to the Treliske hospital. Just a few days later, Phoebe was urgently admitted to A&E with extreme facial swelling. She was taken into surgery, where the rotten tooth was removed after much pain and distress. Her face had swollen to the size of a tennis ball, and she has now been off school for weeks.

The stress and anxiety that this experience caused Phoebe—who, by the way, has complex special educational needs—her mother and the rest of the family was completely unnecessary. If Phoebe had just been given a place with an NHS dentist, the strain on the family and, importantly, the hospital that treated her would have been avoided entirely. During the election campaign, a teacher from Wadebridge admitted to me that she had resorted to using pliers to extract a rotten tooth, as the alternative was to receive treatment as far away as Nottingham. More than 100 children were admitted to hospital with tooth decay in Cornwall last year alone. The House needs to come together and ensure that the problem of dental deserts that we have heard about all day today is solved once and for all. What kind of society are we if we allow our children —indeed, people of all ages—to suffer like this?