Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he is taking to increase participation in swimming and aquatics for black swimmers.
Answered by Nigel Huddleston - Shadow Secretary of State for Culture, Media and Sport
The Government is committed to promoting diversity and inclusion in sport and physical activity, including swimming. Our strategy ‘Sporting Future’ sets out a clear ambition to increase levels of physical activity amongst under-represented groups, working closely with the sector to achieve this. We support the efforts of groups helping to promote diversity and inclusion in sport, including the Black Swimming Association who are working to increase swimming participation levels for black swimmers.
Sport England, DCMS's arm’s length body for grassroots sport in England, recently launched their new ten year strategy, Uniting the Movement. This reinforced their commitment to diversifying participation and tackling inequalities in sport and physical activity. Sport England have invested £12.6 million in Swim England to promote participation in swimming, including support for people from ethnically diverse backgrounds. Recently Swim England and the Black Swimming Association have announced a partnership to further increase numbers of participation in aquatic activity, which we welcome.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what correspondence the Government has had with the customs authorities of each EU Member State to ensure that border officials understand and uphold the exemption for musicians and accompanied instruments.
Answered by Caroline Dinenage
The EU’s customs legislation, the Union Customs Code, provides that relief from import duty can be given for portable musical instruments temporarily imported by travellers in order to be used as professional equipment, without the need to submit a formal customs declaration. The UK has an equivalent provision for similar movements into the UK. The management of EU import and export procedures are the responsibility of the customs authorities of the Member States. It is therefore important that individuals or businesses confirm the processes at their port of arrival and any conditions or procedures that may apply.
Officials in the Border and Protocol Delivery Group (BPDG) engage on a regular basis with the EU custom authorities. DCMS will continue to work with BPDG and the sector to engage with relevant customs authorities to address any issues facing musicians.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department is taking with (a) the press and (b) media industries to tackle discriminatory speech towards the Haredi Jewish Community.
Answered by John Whittingdale
The government is committed to a free and independent press, and does not intervene in what the press can and cannot publish. We are clear, however, that with this freedom, comes responsibility, which media organisations must take seriously. It is important that there exists an independent self regulatory regime to ensure that the press adheres to a wide set of clear and appropriate standards, and to offer individuals a means of redress where these are not met.
The majority of traditional publishers—including 95% of national newspapers by circulation—are members of The Independent Press Standards Organisation (IPSO). A small number of publishers have joined The Independent Monitor for the Press (IMPRESS). These regulators issue codes of conduct which provide guidelines on a range of areas including discrimination, and set out the rules that members have agreed to follow.
Ofcom, the UK’s independent broadcast regulator, sets clear rules in its Broadcasting Code for licensed broadcasters to meet to ensure UK audiences are adequately protected from harmful material.
In addition, the government has been clear that more needs to be done to ensure safety online. Therefore this government is introducing new Online Harms legislation. This will require companies to tackle abuse on their services and take reasonable steps to protect users’ safety online. Users will be better able to report abuse, and should expect to receive appropriate support from the relevant platform if they do so.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, how each regulatory mechanism governing consumer-compensation schemes with respect to broadband service providers is monitored to ensure it is (a) accessible to and (b) practically functional for individual consumers.
Answered by Matt Warman
To help protect telecoms consumers, the Government strengthened Ofcom’s powers through the Digital Economy Act 2017. As a result, in April 2019, Ofcom introduced a voluntary automatic compensation scheme for customers of broadband and landline services for when things go wrong, such as missed engineer appointments, delayed start of a service or delayed repairs. BT, Sky, TalkTalk, Virgin Media, Zen Internet, Utility Warehouse and Hyperoptic have all signed up to the scheme. The scheme is designed to help ensure customers receive appropriate redress when things go wrong and, over time, incentivise companies to improve their service.
Since its launch, Ofcom has been monitoring the scheme through regular engagement with the signatory companies, Openreach and with telecoms alternative dispute resolution providers. Under the voluntary agreement, signatories are also required to provide information to Ofcom, such as volumes of issues and the amounts of compensation paid. Following a review of the scheme in August 2020, Ofcom concluded that the scheme was launched successfully, that it covered around 80% of the broadband market, and that it had increased compensation payments to consumers where repairs or installations had been delayed.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he is taking to ensure that customers who have been identified as being of vulnerable or priority status under coronavirus guidance, and therefore in need of broadband services as critical infrastructure, are able to ensure prompt repair and resumption of their broadband services where those are suspended.
Answered by Matt Warman
The Government recognises the importance of digital connectivity, particularly during this difficult period. For repairs, broadband providers are able to send new equipment to their consumers via postal delivery or using click and collect services, and telecoms engineers are able to visit residential properties to instal or fix broadband connections under the current Covid-19 guidelines.
More broadly, Ofcom has rules in place, known as general conditions, which all providers must follow, that mandate communication providers to have procedures and policies in place to identify and support vulnerable consumers. Under these industry rules, providers must provide a priority fault repair service for disabled consumers of landline, broadband and mobile services.
Ofcom has also recently published a vulnerability guide for providers, setting out their expectations and good practice on how vulnerable telecoms consumers should be supported. This includes steps providers can take to identify vulnerable consumers, and an expectation that all providers implement specialist teams in order to provide extra support for vulnerable consumers.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, whether his Department is providing support to national museums on the furloughing of their staff under the Coronavirus Job Retention Scheme.
Answered by Caroline Dinenage
In accordance with the guidance issued by HM Revenue & Customs, the national museums - as publicly funded bodies - are expected to consult their sponsor department before applying to the Coronavirus Job Retention Scheme. In recognition of their reliance on self-generated income which would normally supplement their Grant in Aid from government, DCMS has agreed that the national museums and galleries may furlough staff where it is necessary and proportionate to do so, and in such a way that ensures value for public money.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department is taking to ensure Internet Service Providers promptly complete repair work to ensure a reliable internet connection.
Answered by Matt Warman
To protect telecoms consumers the government has strengthened Ofcom’s powers through the Digital Economy Act 2017. As a result, in April 2019, Ofcom introduced a voluntary automatic compensation scheme for customers of broadband and landline services for when things go wrong, such as missed engineer appointments, delayed start of a service or delayed repairs. BT, Sky, TalkTalk, Virgin Media, Zen Internet, Utility Warehouse and Hyperoptic have all signed up to the scheme.
The scheme is designed to help ensure customers receive appropriate redress when things go wrong and, over time, incentivise companies to improve their service. Following a review of the scheme in August 2020 Ofcom concluded that the scheme was launched successfully, that it now covers around 80% of the broadband market and that it has increased compensation payments to consumers where repairs or installations had been delayed.