Caroline Dinenage

The industry plays an important economic and social role across the UK, which is why we are creating a fairer business rates system, increasing the Employment Allowance and transforming the apprenticeship levy.

We are committed to tackling false self-employment and will investigate evidence suggesting businesses have misclassified individuals for tax purposes. The Employment Rights Bill will make widescale changes to employment law that will support growth in the UK, bringing greater security at work, greater pay, better staff retention, making jobs more secure and supporting women in work in every stage of life.

The Department for Business and Trade (DBT) is cognisant of the increasing levels of Mergers & Acquisitions (M&A) driven Foreign Direct Investment (FDI), as highlighted in the Creative Industries Policy and Evidence Centre's (PEC) recent "FDI in the Creative Industries" report, November 2024.

A new partnership will be announced shortly between DBT, the Creative PEC and the CoStar Foresight Lab, supported by DCMS. The Creative Business Panel is a longitudinal study which will involve 5 waves of in-depth industry research, running to 2028. It will provide unprecedented insight into what drives growth in the sector, and crucially it will be able to determine for the first time how potential growth factors, including M&A, interrelate.

In the Autumn Budget, 2024 the Chancellor demonstrated the government’s commitment to continue the Help to Grow: Management Course throughout 2025-26, maintaining its existing scale and reach as part of our growth strategy. Help to Grow: Management will continue to help thousands of small businesses across the UK to improve their productivity and drive small business growth. Funding for 2025-26 will continue to be made available to university business schools through the Chartered Association of Business Schools from April 2025.

Help to Grow: Management is delivered by the UK’s leading business schools. DBT provides annual grant funding to the Chartered Association of Business Schools (CABS). DBT will extend its existing grant agreement with CABS once the business planning round is completed in March 2025. CABS will then contract with individual business schools to deliver the training to SMEs, allowing the programme to continue without a break in funding.

We recognise the important role night-time economy business plays in supporting local economies and communities. Healthy night-time economy businesses not only support our creative industries, including musicians, DJs and performance artists, but also support tourism and bolster day economy businesses.

This Government is focused on its five-point plan to breathe life back into Britain’s high streets. This work will ensure that our high streets are great places for our businesses, supporting economic growth across the UK.

To deliver the manifesto pledge to protect the high street, from 2026-27, the government intends to introduce permanently lower tax rates for retail, hospitality, and leisure (RHL) properties with rateable values (RV) less than £500,000.

Affordability and transparency of telecoms services is important for Government and something we are keeping an eye on. The department monitors the market and consults stakeholders who conduct relevant research, including Ofcom, the independent regulator of telecommunications, and Citizens Advice.

In 2022, Ofcom introduced a requirement for providers to give new customers a one-page summary of their contract before signing, clarifying terms and price changes.

Operators are required under Ofcom’s General Conditions (C5) to follow guidelines on treating vulnerable consumers fairly, including for those facing financial or mental health challenges.

The primary focus of the government’s analysis has been to assess the potential for AI to enhance public sector productivity and efficiency, which are key determinants of future spending levels. Analysis by DSIT for the State of Digital Government Review found an estimated £45 billion per year in unrealised savings and productivity benefits in the public sector, 4-7% of public sector spend, which could be achieved through full digitisation of public sector services. Opportunities are based predominantly on process simplification, AI-driven automation of manual tasks, greater availability, adoption of low-cost digital channels and reduced fraud through compliance automation.

Of this, £36 billion in potential annual savings are from using AI to simplify and automate delivery across the public sector. This was estimated through a detailed analysis of 350,000 public sector roles using Civil Service data, scaling productivity savings from automating or augmenting routine tasks to the wider public sector workforce.

Artificial intelligence is the defining opportunity of our generation, and the Government is taking action to harness its economic benefits for UK citizens. As set out in the AI Opportunities Action Plan, we believe most AI systems should be regulated at the point of use, with our expert regulators best placed to do so. Departments are working proactively with regulators to provide clear strategic direction and support them on their AI capability needs. Through well-designed and implemented regulation, we can fuel fast, wide and safe development and adoption of AI.

In 2023/24, Ofcom had 189 full-time equivalent posts in the Online Safety Group. This does not include staff who work on online safety in other groups such as legal, enforcement and research.

The government has ensured Ofcom has the funding it needs to deliver online safety regulation effectively, with £72.6 million allocated for online safety spend in 2025/26. This additional funding will result in additional staff for the Online Safety Group and other divisions.

In 2023/24, Ofcom had 189 full-time equivalent posts in the Online Safety Group. This does not include staff who work on online safety in other groups such as legal, enforcement and research.

The government has ensured Ofcom has the funding it needs to deliver online safety regulation effectively, with £72.6 million allocated for online safety spend in 2025/26. This additional funding will result in additional staff for the Online Safety Group and other divisions.

The Digital Centre Design Advisory Panel was established to advise, test ideas and constructively challenge our thinking as we develop the new digital centre of government.

DSIT selected individuals who bring a diverse set of views and experience from across the UK tech sector, academics, digital government, regional growth and international voices, including co-chairs Martha Lane Fox and Paul Willmott.

DSIT holds the appointee’s declarations of interest and will publish them in line with Cabinet Office guidance.

The Government recognises that some customers may face heightened risks during the migration from the analogue landline network to voice over internet protocol and my officials and I have worked hard since the election on mitigating risks to vulnerable people across the country. On 18 November 2024, the Department published guidance for communication providers on how to identify and support these customers when their landline migrates.

The Department also published a checklist of activities that communication providers must take before migrating customers to voice over internet protocol without their active consent. We expect providers to meet the safeguards set out in this checklist to keep customers safe throughout the migration.

The Government is supporting plans put forward by major communication providers to run an awareness campaign, paid for by industry, for the Public Switched Telephone Network (PSTN) migration to digital landlines. The campaign will be launched in 2025.

The Minister for Creative Industries, Arts, and Tourism and I held roundtables with the creative, media and AI sectors last month and our departments continue to engage with those stakeholders to inform our approach. The Statement on AI Training provides the views of individual creators and performers from across the sector and will also inform our approach alongside our engagement with the AI and broader creative industries sectors.

The Government is committed to supporting the growth of the creative industries and AI sectors while recognising the value of human-centred creativity. Whilst clarity is needed, this is a complex topic, and we must take the time to hear stakeholder views and give them careful consideration.

The Government has committed to partnering with scientists, industry, and civil society as we work towards the requirements for phasing out of animal testing and we are currently engaging with the sector as to how to take this commitment forward.

The Government invests £10m annually in the National Centre for the Replacement, Refinement and Reduction of Animals in Research (NC3Rs) to accelerate the development and adoption of non-animal approaches. The NC3Rs receives additional funding from the Association of the British Pharmaceutical Industry (ABPI) for specific programmes and substantial in-kind support from companies for their CRACK IT innovation programme.

Early adopter local authorities were provided with guidance on core requirements for Young Futures Hubs. Local areas co-design their hubs with young people to ensure provision meets their needs. While facilities may vary, every hub should offer a consistent, safe, inclusive and welcoming experience, with a trained workforce and governance structures that support risk and safeguarding management. Learning from the early adopters will inform future guidance.

The Young Futures Programme is a cross-Government programme overseen by a Ministerial board, which I chair and includes Ministers from DfE, Home Office, MoJ and DHSC. Officials from these departments are also working together closely to gather evidence and ensure the Young Futures Prevention Partnerships and Young Futures Hubs work in practice.

While offers vary to meet local needs, Early Adopters are already demonstrating strong partnerships through participation in Young Futures Panels, co-locating mental health services and links with Youth Employment Hubs. We are learning from these Early Adopters to inform future guidance and support from central government.

I regularly speak to my colleagues across Government on Youth policy including chairing a cross-government meeting to inform the National Youth Strategy last year. Young Futures Hubs are part of ‘Youth Matters: Your National Youth Strategy’, the first cross-government Strategy for young people in England in 15 years.

The Government believes that opportunities to play sport and get physically active should be available to everyone. We are committed to breaking down the barriers that contribute to the persisting inequalities in participation and want to ensure that everyone can experience the physical, mental and social benefits that come with being active.

Our Arm’s Length Body Sport England engages with Special Olympics Great Britain and other sector partners to understand participation rates amongst underrepresented groups including people with intellectual disabilities, and how access for all can be improved. The most recent statistics from Special Olympics Great Britain outline that as many as 59% of people with a learning disability do not participate in sport. Sport England recognises these challenges, and has invested £1.5 million across 4 years into Special Olympics Great Britain as part of its Uniting the Movement strategy.

The Government believes that opportunities to play sport and get physically active should be available to everyone. We are committed to breaking down the barriers that contribute to the persisting inequalities in participation and want to ensure that everyone can experience the physical, mental and social benefits that come with being active.

Our Arm’s Length Body Sport England engages with Special Olympics Great Britain and other sector partners to understand participation rates amongst underrepresented groups including people with intellectual disabilities, and how access for all can be improved. The most recent statistics from Special Olympics Great Britain outline that as many as 59% of people with a learning disability do not participate in sport. Sport England recognises these challenges, and has invested £1.5 million across 4 years into Special Olympics Great Britain as part of its Uniting the Movement strategy.

The UK has a strong record of delivering events that unite diverse communities and reflect inclusivity, creativity, resilience and openness and the Government is committed to delivering international events with pride, building upon the UK’s global reputation for excellence in staging major sporting events. We recognise that major sporting events deliver significant socio-economic benefits and play a unique role in bringing people together, fostering a shared sense of belonging, and showcasing the UK’s cultural and sporting identity both domestically and internationally.

We are always keen to work alongside our arm’s-length body UK Sport and other stakeholders to grow and develop our strong pipeline of events. We prioritise support for events based on a range of criteria, which includes how far they help create social and economic benefits for the UK and contribute towards the Government's Plan for Change.

DCMS officials engage with the sector on the impacts of regulation. DCMS will continue to engage with DHSC on the removal of exemptions for temporary sporting and cultural events to ensure impacts to event delivery are mitigated as far as possible in line with the policy recommendations from the Manchester Arena Inquiry.

The Manchester Arena Inquiry Volume Two report recommended the government make changes to the law to enable the Care Quality Commission (CQC) to regulate event healthcare at sporting venues and gymnasiums and under temporary arrangements at sporting and cultural events to ensure public safety.

The government and CQC has engaged a range of stakeholders within the health, sports and events sector. The government has also held a public consultation which fed into the development of these regulatory changes. The government and CQC continues this engagement, where the CQC will also develop further guidance for Treatment of Disease, Disorder, or Injury providers to support registering with the CQC.

DCMS officials regularly engage with the sector on the impacts of regulation, and will continue to do so with DHSC on the removal of exemptions for temporary sporting and cultural events, to ensure impacts to event delivery are mitigated as far as possible in line with the policy recommendations from the Manchester Arena Inquiry.