Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the transition from analogue to digital across NHS services in Hornsey and Friern Barnet constituency.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
The analogue to digital shift across National Health Services in Hornsey and Friern Barnet involves national initiatives like upgrading IT systems, developing integrated care systems, and utilizing digital tools for patient care.
Our goal is to make NHS healthcare more convenient, personalized, and efficient, creating a seamless experience for patients that is inclusive and accessible for all, and that provides staff with better access to information.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to support those living with type 1 and 2 diabetes with the (a) cost of living and (b) the long term impact of those conditions in Hornsey and Friern Barnet constituency.
Answered by Ashley Dalton - Parliamentary Under-Secretary (Department of Health and Social Care)
To improve the provision of services for the treatment of type 1 and 2 diabetes in the Hornsey and Friern Barnet constituency, the North Central London Integrated Care System has commissioned a long-term conditions service. This supports the identification of individuals with diabetes and at high risk of a worsening condition, personalised care planning, and multidisciplinary collaboration. Community-based support includes diabetes specialist nurses, virtual clinics, and education for patients with diabetes who are starting GLP-1 medications or insulin therapy.
In north central London, the National Diabetes Prevention Programme is delivered by Living Well Taking Control. The programme offers a structured nine-month behavioural intervention designed to support individuals with diabetes in adopting healthier eating habits, increasing physical activity, achieving weight reduction, and sustaining long-term lifestyle changes. Those needing insulin and other medicines to manage diabetes are also entitled to free prescriptions.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the provision of services for the treatment of type (a) 1 and (b) 2 diabetes in Hornsey and Friern Barnet constituency.
Answered by Ashley Dalton - Parliamentary Under-Secretary (Department of Health and Social Care)
To improve the provision of services for the treatment of type 1 and 2 diabetes in the Hornsey and Friern Barnet constituency, the North Central London Integrated Care System has commissioned a long-term conditions service. This supports the identification of individuals with diabetes and at high risk of a worsening condition, personalised care planning, and multidisciplinary collaboration. Community-based support includes diabetes specialist nurses, virtual clinics, and education for patients with diabetes who are starting GLP-1 medications or insulin therapy.
In north central London, the National Diabetes Prevention Programme is delivered by Living Well Taking Control. The programme offers a structured nine-month behavioural intervention designed to support individuals with diabetes in adopting healthier eating habits, increasing physical activity, achieving weight reduction, and sustaining long-term lifestyle changes. Those needing insulin and other medicines to manage diabetes are also entitled to free prescriptions.
Asked by: Catherine West (Labour - Hornsey and Friern Barnet)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that (a) energy companies correctly bill consumers by default and (b) any billing mistakes are corrected promptly and without significant delay.
Answered by Martin McCluskey - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
Ofgem, as the independent regulator, is responsible for ensuring good consumer outcomes, including accurate billing by energy companies. The government committed in its manifesto to strengthen the regulator to require higher standards of performance and ensure there is automatic customer compensation for failures.
On 10 November Ofgem published plans to overhaul customer service standards, including a review of its Guaranteed Standards of Performance. These set minimum standards of performance that all suppliers must meet for specific services. If they fail to do so, they must pay £40 automatic compensation to affected consumers. In addition, the Government is consulting on reforms to the role and powers of the Energy Ombudsman to ensure that consumers have fairer, faster access to redress when things go wrong. This includes removing the barriers which prevent consumers from accessing the Ombudsman’s services, such as low levels of awareness and long waiting times.