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Written Question
Ministry of Defence: St James’s Place
Wednesday 10th February 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, when due diligence was last undertaken by his Department on (a) St James' Place, (b) St James' Place Academy and (c) any personnel involved in that military network; and if he will publish the report on such due diligence.

Answered by Johnny Mercer

Defence has no specific arrangement with St James's Place (SJP) beyond maintaining a routine relationship through Defence Relationship Management, as we do with all signatories to the Armed Forces Covenant. SJP are also used as one of the two companies who provide independent financial advisors to support the Financial Aspects of Resettlement (FAR) Briefs, alongside the Forces Pension Society.


There has been one complaint made to Defence regarding SJP, in which the Department was not qualified nor permitted to investigate or intervene on the specific matters raised regarding SJP's relationship with a single individual. That individual was advised to the raise their complaint with the appropriate regulatory authorities. Right Management Ltd and the Career Transition Partnership (CTP) do not recommend particular employers; Service leavers are supported in finding opportunities which are relevant to, and suitable for, their personal circumstances.

SJP is one of the two companies which supports the FAR Briefs. The presentation materials are the property of these stakeholders and would not be published by Defence for this reason. The MOD does not use St James' Place Academy to conduct presentation or briefings as part of the CTP. SJP is authorised and regulated by the Financial Conduct Authority. The Department has conducted 'secret shopper' activities on four separate FAR briefs over the past year and had no cause for concern over the content being delivered. The FAR briefing package (Pensions and Financial Advice) is currently undergoing review. This may see a change in format and providers and is being done to standardise Assurance and Governance procedures across CTP, rather than as a result of any concern over the material delivered.


Written Question
Ministry of Defence: St James’s Place
Wednesday 10th February 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, if he will publish details of the presentations made by (a) St James' Place and (b) St James' Place Academy to armed service personnel who (i) have left and (ii) are shortly to leave the armed services in the last two years to date.

Answered by Johnny Mercer

Defence has no specific arrangement with St James's Place (SJP) beyond maintaining a routine relationship through Defence Relationship Management, as we do with all signatories to the Armed Forces Covenant. SJP are also used as one of the two companies who provide independent financial advisors to support the Financial Aspects of Resettlement (FAR) Briefs, alongside the Forces Pension Society.


There has been one complaint made to Defence regarding SJP, in which the Department was not qualified nor permitted to investigate or intervene on the specific matters raised regarding SJP's relationship with a single individual. That individual was advised to the raise their complaint with the appropriate regulatory authorities. Right Management Ltd and the Career Transition Partnership (CTP) do not recommend particular employers; Service leavers are supported in finding opportunities which are relevant to, and suitable for, their personal circumstances.

SJP is one of the two companies which supports the FAR Briefs. The presentation materials are the property of these stakeholders and would not be published by Defence for this reason. The MOD does not use St James' Place Academy to conduct presentation or briefings as part of the CTP. SJP is authorised and regulated by the Financial Conduct Authority. The Department has conducted 'secret shopper' activities on four separate FAR briefs over the past year and had no cause for concern over the content being delivered. The FAR briefing package (Pensions and Financial Advice) is currently undergoing review. This may see a change in format and providers and is being done to standardise Assurance and Governance procedures across CTP, rather than as a result of any concern over the material delivered.


Written Question
Ministry of Defence: St James’s Place
Wednesday 10th February 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, how many veterans have been recommended to take up work with St James' Place by Right Management delivering through the Career Transition Partnership in the last five years.

Answered by Johnny Mercer

Defence has no specific arrangement with St James's Place (SJP) beyond maintaining a routine relationship through Defence Relationship Management, as we do with all signatories to the Armed Forces Covenant. SJP are also used as one of the two companies who provide independent financial advisors to support the Financial Aspects of Resettlement (FAR) Briefs, alongside the Forces Pension Society.


There has been one complaint made to Defence regarding SJP, in which the Department was not qualified nor permitted to investigate or intervene on the specific matters raised regarding SJP's relationship with a single individual. That individual was advised to the raise their complaint with the appropriate regulatory authorities. Right Management Ltd and the Career Transition Partnership (CTP) do not recommend particular employers; Service leavers are supported in finding opportunities which are relevant to, and suitable for, their personal circumstances.

SJP is one of the two companies which supports the FAR Briefs. The presentation materials are the property of these stakeholders and would not be published by Defence for this reason. The MOD does not use St James' Place Academy to conduct presentation or briefings as part of the CTP. SJP is authorised and regulated by the Financial Conduct Authority. The Department has conducted 'secret shopper' activities on four separate FAR briefs over the past year and had no cause for concern over the content being delivered. The FAR briefing package (Pensions and Financial Advice) is currently undergoing review. This may see a change in format and providers and is being done to standardise Assurance and Governance procedures across CTP, rather than as a result of any concern over the material delivered.


Written Question
Ministry of Defence: St James’s Place
Wednesday 10th February 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, if he will publish the complaints against St James' Place received by his Department in the last five years; how many of those complaints remain under investigation; how many of those complaints have been resolved; and what the outcome was of those resolved complaints.

Answered by Johnny Mercer

Defence has no specific arrangement with St James's Place (SJP) beyond maintaining a routine relationship through Defence Relationship Management, as we do with all signatories to the Armed Forces Covenant. SJP are also used as one of the two companies who provide independent financial advisors to support the Financial Aspects of Resettlement (FAR) Briefs, alongside the Forces Pension Society.


There has been one complaint made to Defence regarding SJP, in which the Department was not qualified nor permitted to investigate or intervene on the specific matters raised regarding SJP's relationship with a single individual. That individual was advised to the raise their complaint with the appropriate regulatory authorities. Right Management Ltd and the Career Transition Partnership (CTP) do not recommend particular employers; Service leavers are supported in finding opportunities which are relevant to, and suitable for, their personal circumstances.

SJP is one of the two companies which supports the FAR Briefs. The presentation materials are the property of these stakeholders and would not be published by Defence for this reason. The MOD does not use St James' Place Academy to conduct presentation or briefings as part of the CTP. SJP is authorised and regulated by the Financial Conduct Authority. The Department has conducted 'secret shopper' activities on four separate FAR briefs over the past year and had no cause for concern over the content being delivered. The FAR briefing package (Pensions and Financial Advice) is currently undergoing review. This may see a change in format and providers and is being done to standardise Assurance and Governance procedures across CTP, rather than as a result of any concern over the material delivered.


Written Question
Ministry of Defence: St James’s Place
Wednesday 10th February 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, if he will publish details of the arrangement between Defence Relationship Management and St James's Place.

Answered by Johnny Mercer

Defence has no specific arrangement with St James's Place (SJP) beyond maintaining a routine relationship through Defence Relationship Management, as we do with all signatories to the Armed Forces Covenant. SJP are also used as one of the two companies who provide independent financial advisors to support the Financial Aspects of Resettlement (FAR) Briefs, alongside the Forces Pension Society.


There has been one complaint made to Defence regarding SJP, in which the Department was not qualified nor permitted to investigate or intervene on the specific matters raised regarding SJP's relationship with a single individual. That individual was advised to the raise their complaint with the appropriate regulatory authorities. Right Management Ltd and the Career Transition Partnership (CTP) do not recommend particular employers; Service leavers are supported in finding opportunities which are relevant to, and suitable for, their personal circumstances.

SJP is one of the two companies which supports the FAR Briefs. The presentation materials are the property of these stakeholders and would not be published by Defence for this reason. The MOD does not use St James' Place Academy to conduct presentation or briefings as part of the CTP. SJP is authorised and regulated by the Financial Conduct Authority. The Department has conducted 'secret shopper' activities on four separate FAR briefs over the past year and had no cause for concern over the content being delivered. The FAR briefing package (Pensions and Financial Advice) is currently undergoing review. This may see a change in format and providers and is being done to standardise Assurance and Governance procedures across CTP, rather than as a result of any concern over the material delivered.


Written Question
Armed Forces: Quarantine
Thursday 28th January 2021

Asked by: Cheryl Gillan (Conservative - Chesham and Amersham)

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, whether service personnel returning from overseas postings will (a) have to quarantine for 14 days or (b) be subject to test and release.

Answered by James Heappey

All Service personnel arriving in the UK from a non-exempt country are required to self-isolate for a 10 day period. In addition, the MOD will by default comply with the requirement for pre-departure COVID-19 testing.

Although exemptions may be available under exceptional circumstances, the Test to Release scheme, where it is in operation, is the primary option for managing the delivery of Defence tasks against a self-isolation requirement. The scheme is available to personnel and can be accessed via gov.uk.