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Written Question
Voice over Internet Protocol: Local Government
Wednesday 1st May 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, if she will publish a list of meetings her Department has had with local authorities on the switch off of the public switched telephone network since April 2023.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Department has regular meetings with Local Authorities on this issue. That is in addition to frequent meetings with other relevant stakeholders, including industry and the signatories of the Charter.


Written Question
Voice over Internet Protocol
Wednesday 1st May 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, if she will publish a list of her Department's meetings on the public switched telephone network Charter since January 2024.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Department has regular meetings with Local Authorities on this issue. That is in addition to frequent meetings with other relevant stakeholders, including industry and the signatories of the Charter.


Written Question
Voice over Internet Protocol: Telemedicine
Wednesday 1st May 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 22 April 2024 to Question 22261 on Voice Over Internet Protocol: Telemedicine, how many written updates from Communication Providers she has received on their approach to the migration from Public Switched Telephone Network to Voice over Internet Protocol since January 2024; and if she will publish updates received.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

I can confirm that extensive discussions with Communication Providers (CPs) are ongoing, with a formalised reporting system having recently been established and a first update expected in May. Separately, Ofcom has also agreed a formal incident reporting system with CPs, with the first update expected in July of this year.


Written Question
Telemedicine
Tuesday 30th April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, if she will publish a list of meetings held by her Department with stakeholders on the Telecare National Action Plan.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Department has now agreed a first version of the Telecare National Action Plan (TNAP) with the Department for Health and Social Care (DHSC) and the Department for Levelling Up, Housing and Communities (DLUHC). The Plan is now being tested with key stakeholders including the telecoms sector, the telecare sector, and Ofcom, and we plan to publish it as soon as we are able.

I do not propose to publish a list of meetings held by my department on the TNAP as this engagement is ongoing, but I can confirm that extensive discussions with stakeholders from the sectors outlined above is taking place.


Written Question
Telemedicine
Tuesday 30th April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, when she plans to publish the Telecare National Action Plan.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Department has now agreed a first version of the Telecare National Action Plan (TNAP) with the Department for Health and Social Care (DHSC) and the Department for Levelling Up, Housing and Communities (DLUHC). The Plan is now being tested with key stakeholders including the telecoms sector, the telecare sector, and Ofcom, and we plan to publish it as soon as we are able.

I do not propose to publish a list of meetings held by my department on the TNAP as this engagement is ongoing, but I can confirm that extensive discussions with stakeholders from the sectors outlined above is taking place.


Written Question
Voice over Internet Protocol
Tuesday 30th April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, when she expects the national communications awareness campaign on the switching off of the Public Switched Telephone Network to begin; and how long it will last for.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The telecoms industry is leading on developing a communications campaign which will be funded by industry and will focus on telecare users. My officials are working closely with industry, telecare providers and charities to support this. However, we cannot confirm when it will be launched as this is not a Government-led campaign.

Separately, the department has published guidance on GOV.UK about the Public Switched Telephone Network (PSTN) migration. This resource provides details about how consumers can prepare for the switchover and where they can find additional information. The webpage can be found here: https://www.gov.uk/guidance/uk-transition-from-analogue-to-digital-landlines.


Written Question
Emergency Services: Integrated Services Digital Network
Wednesday 24th April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the potential impact of switching from ISDN to SIP lines on the resilience of emergency service networks.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Emergency Services are operationally independent and have responsibility for the operation of emergency service control rooms that process emergency calls, as overseen by local Chief Officer and relevant Lead Government Departments, including Departments in the Devolved Administrations as applicable.

The digital transition is industry led and the emergency services are being supported by their respective communications providers. DSIT is working closely with the lead government departments for the emergency services to provide advice on areas of risk which has prompted actions from the emergency services to increase resilience measures.

DSIT does not hold any data on the number of silent calls received by the emergency services.


Written Question
Emergency Services: Integrated Services Digital Network
Wednesday 24th April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what data her Department holds on the number of silent calls received by emergency services on (a) ISDN and (b) SIP lines.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Emergency Services are operationally independent and have responsibility for the operation of emergency service control rooms that process emergency calls, as overseen by local Chief Officer and relevant Lead Government Departments, including Departments in the Devolved Administrations as applicable.

The digital transition is industry led and the emergency services are being supported by their respective communications providers. DSIT is working closely with the lead government departments for the emergency services to provide advice on areas of risk which has prompted actions from the emergency services to increase resilience measures.

DSIT does not hold any data on the number of silent calls received by the emergency services.


Written Question
Telecommunications Infrastructure (Leasehold Property) Act 2021: Broadband
Tuesday 23rd April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the impact of the Telecommunications Infrastructure (Leasehold Property) Act in facilitating broadband network providers’ access to multi-dwelling units to make ultrafast broadband available to tenants.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Telecommunications Infrastructure (Leasehold Property) Act 2021 provides Electronic Communications Code Operators with the option to apply to the courts for time-limited Code rights to be imposed in situations where a tenant of a multiple dwelling building has requested an electronic communications service, but the landlord has not responded to repeated requests for access from the operator. This process is intended to be quicker and cheaper than applying to the courts for under the standard process set out in Part 4 of the Code.

My Department will continue to monitor the impact of this legislation through regular dialogue with His Majesty’s Courts and Tribunal Service and stakeholders, but no formal assessment has been made since the provisions came into force in December 2022 in England and Wales, and July 2023 in Scotland.


Written Question
Broadband: Housing
Tuesday 23rd April 2024

Asked by: Chris Bryant (Labour - Rhondda)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, how many multi-dwelling unit freeholders are still to give permission to broadband network operators to upgrade their properties to gigabit-capable broadband.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

There are approximately 6.5m Multi-dwelling units (MDUs) in the UK, of which an estimated 75% have access to a gigabit-capable connection. Of those that remain to be connected, this may be for a variety of reasons, including commercial viability, whether they are eligible for public subsidy or because they are subject to the commercial build plans of network operators, which includes ongoing negotiations with landlords of such properties.

The Land Registry holds details of property interests in Land and Buildings in England and Wales, while the Land Register of Scotland, and the Land Registry of Northern Ireland, collect information related to Scotland and Northern Ireland respectively. While we recognise that not all land in the United Kingdom is registered, the Department expects operators to refer to these sources to ascertain the identity of the owner of a property.