Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, when she expects the national communications awareness campaign on the switching off of the Public Switched Telephone Network to begin; and how long it will last for.

The telecoms industry is leading on developing a communications campaign which will be funded by industry and will focus on telecare users. My officials are working closely with industry, telecare providers and charities to support this. However, we cannot confirm when it will be launched as this is not a Government-led campaign.

Separately, the department has published guidance on GOV.UK about the Public Switched Telephone Network (PSTN) migration. This resource provides details about how consumers can prepare for the switchover and where they can find additional information. The webpage can be found here: https://www.gov.uk/guidance/uk-transition-from-analogue-to-digital-landlines.