Cyber Security and Resilience (Network and Information Systems) Bill (Fourth sitting) Debate

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Department: Department for Science, Innovation & Technology

Cyber Security and Resilience (Network and Information Systems) Bill (Fourth sitting)

Chris Vince Excerpts
Thursday 5th February 2026

(1 day, 11 hours ago)

Public Bill Committees
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Chris Vince Portrait Chris Vince (Harlow) (Lab/Co-op)
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I seek some clarification on the shadow Minister’s statistics about the number of MSPs that are in scope, and what they are as a proportion of the MSPs in the country. Could he clarify that he is talking about individual organisations rather than what they do? For example, if there is one large organisation and nine small ones, but the large one takes up 80% of the market, the proportions are slightly different.

Ben Spencer Portrait Dr Spencer
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The scope and breadth of the organisations regulated by these provisions is one of the most important parts of the debate. If the hon. Member can wait a moment, that point will form the bulk of my speech. It was also mentioned by my constituency neighbour, my hon. Friend the Member for Spelthorne.

The previous Government consulted on bringing MSPs within scope of regulation. Feedback on that consultation indicated strong support, with 86% of respondents in favour. As such, there is a sound policy rationale for imposing cyber-security and instant reporting regulations on MSPs over a certain threshold. Those MSPs will need to take appropriate and proportionate measures to manage risks to the security of the networks and information systems on which they rely to provide managed services in the UK.

However, as I said at the outset and as many people said during evidence, the devil really is in the detail as to whether the Bill is effective in protecting the sectors it seeks to regulate. Several industry stakeholders, including officers of MSPs and industry representation bodies, have raised concerns about the broad definition of MSPs in clause 9. As drafted, that definition has the potential to cause confusion among businesses as to whether they are in scope or not. These relevant provisions will be brought into force with secondary legislation before Royal Assent, allowing time for consultation with industry and specific duties. Could the Minister clarify whether his Department will respond to concerns by consulting on a refined definition of what constitutes an MSP, to provide much-needed certainty to businesses operating in the sector?

I will also take this opportunity to speak to amendment 10, which was tabled in the names of many Members, including the right hon. Member for Stone, Great Wyrley and Penkridge (Sir Gavin Williamson), who I know has a keen interest in this area. He represents an area in the west midlands, which, like many parts of the country, has suffered massively from the impact of the problems with Jaguar Land Rover. The amendment relates to legitimate concerns about the compound risk that could occur when MSP systems are accessed by malicious actors, and those MSPs are providing services to a large number of entities within a regulated sector. Clearly, there are many reservations about the desirability of this particular amendment, including its potential to interfere with customer choice and the inconsistency with the approach to freedom of enterprise in other regulated sectors in the Bill.

It is noteworthy that several witnesses who gave evidence to the Committee pointed out the lack of skilled cyber-security professionals available in the UK employment market to help regulated entities with the effective implementation of the Bill. It is conceivable that many regulated businesses, particularly smaller ones, will be forced to look for external expertise to comply with their obligations, and we would not want to artificially restrict access to expertise, even when done with the best of intentions. The point is rightly made that large MSPs and those providing services to the most critical sectors should observe the highest cyber-security standards. A relevant MSP must have regard to any relevant guidance issued by the Information Commissioner when carrying out the duties imposed on it, so will the Minister confirm whether and to what extent the important issues raised by the amendment will be covered in consultation and industry guidance?

The amendment, and some of the debate that we have had, goes to the heart of some of the thresholds and metrics that are being used as gatekeepers in the Bill when an entity is or is not being regulated. As I mentioned this morning, at least 70% of Government cloud procurement goes to the three big US tech actors. Those are clearly huge operators, but when it comes to the criticality of an MSP, as my hon. Friend the Member for Spelthorne mentioned, size does not in itself necessarily indicate its essentialness in the system.

One can imagine that if a particular unique type of service was being offered, such as a cyber-security service, by a big company—Cloudflare and Salesforce, for example, had a substantial impact on the sector—not merely the size of an organisation, but what they provide, could be relevant in terms of producing systemic risks to our economy as a whole.

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Ben Spencer Portrait Dr Spencer
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I thank my hon. Friend for that pertinent intervention. The burden she talks about is not just financial; companies could also find themselves in legal jeopardy should they become subject to overlapping and competing duties without realising when the Bill becomes an Act. More than anything else—perhaps even more than a low taxation regime—businesses want certainty about the regulatory environment they operate in. This is made even more complicated by the fact that many organisations operate in different jurisdictions and have to contend with different, competing regulatory frameworks. My understanding is that the majority try to take an approach in one jurisdiction that will also cover them in the other so that they have an overlap, but those are the big companies. They have more capacity and resource to do that. The problem will be for the companies on the margins that are struggling.

Chris Vince Portrait Chris Vince
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The shadow Minister is always very generous with his time. This is not meant to be a controversial intervention, but does he recognise that micro and small enterprises have been omitted from this legislation because we recognise the challenges they have with the guidance? I appreciate that small can mean mighty when it comes to businesses. The hon. Member for Spelthorne made the point that businesses may have only a small headcount, but a very important role in the cyber-security make-up of this country.

Ben Spencer Portrait Dr Spencer
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Irrespective of their size, whatever definition or metric we use, businesses operate on fine margins for the majority of the time. Regulatory burdens not only impact their ability to operate; they are yet another cost, which means that the cost of services increases. That has a deleterious effect on our economy more generally. Burdens on businesses are passed on to consumers. That makes it more expensive to do business unless there are customers to receive it.

Global business competitiveness, which we have not spoken about yet, is critical. I am very concerned about UK competitiveness in the digital and tech sector. It saddens me to say that we are dwarfed by US big tech in many areas. I want our digital and IT sector to be bigger and better than that of our competitors, but we need a framework to support it. Even for bigger businesses, the regulatory burden is critical, especially as they can choose, to a certain extent, where they incorporate and focus on doing business. We want to ensure that the UK has the best regulations, but the best regulations are often the ones that are least burdensome but that still provide certainty to allow businesses to operate. This is a highly competitive market.

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Ben Spencer Portrait Dr Spencer
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My hon. Friend has figured out what I am going to say in a moment, when it comes to the scoping of the regulator and that communication process. Such is the depth of the rabbit hole that the provision creates that, even though my hon. Friend’s intervention did not go where I thought she was going, another problem has just come to mind.

What happens in the circumstance where a critical supplier that acts as a proxy for multiple critical suppliers? How does designation operate in that fashion? There are suppliers that essentially operate as a marketplace to a certain provision of services. Is it the marketplace that is regulated, or is it each supplier within the marketplace? A locum agency could hypothetically be an umbrella company for multiple different smaller locum agencies, each of which would share the corporate risk as part of that.

Going back to my first point, the idea that access to the IT network or system will somehow be discriminatory, or dichotomise between people who are in scope of this measure and people who are not, seems to me complete nonsense. It is difficult to see what organisations, if they provide a service to a modern OES, will be in scope of it.

Secondly, there is systemic or significant disruption. I often say that, if someone wanted to cripple a hospital, the best way to do that would be to stop the cleaners cleaning rooms, and to stop the porters pushing people around the hospital to get them to their appointments and moving beds. There is often a focus on doctors and on the rest of the core medical and nursing staff— I myself often focus perhaps a bit too much on doctors—but it really is a whole-team effort. In fact, the most critical people are often the people who might not be the subject of the most focus, such as the cleaners and porters.

If the cleaners stop work or do not turn up to work, the hospital grinds to a halt. If taxis are not taking people to and from hospital out of hours, or if the patient transport is not taking people to hospital, out-patient departments grind to a halt. If the locum companies that fill gaps in staff rotas are not available to do that, and there are substantial rota gaps that make the provision of services unsafe, the hospital also grinds to a halt. If it is not possible to get access to critical medicines, if staff cannot maintain the blood gas machine or the blood pressure machine, or if the boiler breaks down, the hospital grinds to a halt.

It is not just something as obvious as the tragic situation with blood and pathology testing that causes a hospital to grind to a halt. Indeed, I cannot think of many private sector provisions that would not have a substantial impact on a hospital if they were to be removed; if any other Member can, I will be very happy to stand corrected. However, just skimming through them, I can see that the removal of most of them would cause the hospital to grind to a halt. The idea that the significant impact definition will be a discriminatory factor regarding suppliers just does not work. Someone might say: “Ben, you’re completely wrong. We found some providers.”, but, if that situation arises, how will the arbitration occur in terms of the threshold?

Chris Vince Portrait Chris Vince
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I am not going to tell the hon. Gentleman that he is completely wrong—he should not worry about that. I will make another point. I wonder whether the distinction might be how time-sensitive losing a particular service would be. That is just a suggestion.

Ben Spencer Portrait Dr Spencer
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I thank the hon. Member so much for that intervention about the time it would take to find an alternative supplier, because it will bring me on nicely to my point about alternative suppliers.

However, before I move on to that point, the hon. Gentleman made a very good point in his intervention, which I will address. To be subject to these provisions will create a regulatory burden, and therefore a cost burden, for an organisation that is designated to be a national critical supplier. If I was a supplier of services, I would want to have the best provision possible. I would want to be cyber-secure; I would want to have a gold-standard service. However, I might also be nervous of being designated as a critical supplier because of the regulatory burden that would impose on me, which would make me potentially less competitive in getting contracts because of the costs that would ensue. There would need to be an arbitration system where a company that is under threat of being designated a critical supplier could have a discussion or debate about whether that designation was relevant or not.

I will now move on to the point that the hon. Gentleman made about alternative services. I really have no idea at all how we can expect a regulator to delve into the complexities and the minutiae of what is available in a local economy to provide these services that the OES is receiving. Do we expect the relevant regulator to check what taxi services are available—actually available, rather than some sort of fantasy availability where they are available on paper, but not in reality—in the local ecosystem that could supply to that hospital, which is the operator of essential services? What is the scope of research that the regulator would have to do? What considerations would they need to take regarding how much the taxis cost and how effective they are? What about the procurement decisions and processes that have already been gone through?

Most public sector organisations have complex procurement rules when setting up their contracts—and that is before we even begin to consider health and safety concerns that are subject to regulatory provisions. For example, if the regulator decided that taxi services are under threat of becoming a critical supplier, then does the taxi service have the ability to deal with someone who has a cardiac arrest, needs oxygen or has a behavioural disturbance? Can it manage people with physical or mental disabilities? What is the scope of that particular service provision? The experts will be the people who commissioned it in the first place; yet on the face of the Bill there is no objective requirement for the regulator to speak to the OES in the first place about how this provision and service was procured.

In terms of the service being available—as per the point made by the hon. Member for Harlow about the time to shift through—how will that be evidenced and investigated? What resource is going into this? That is just for a taxi company. What about when we expand it—and this is just for the NHS—to cleaners, porters, locum agencies or medicines provision? Is the provision of services geographically circumscribed or will this be across the country? I am sure that one can find alternative services to provide taxis to St Thomas’ in Birkenhead, but that does not necessarily mean that it is available in a reasonable timeframe or sense, in terms of the designation of supplier.

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Kanishka Narayan Portrait Kanishka Narayan
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On the first point, I am afraid that I do not think that was an appropriate characterisation, because where the sectoral scope is clear and where there is a clear risk of critical national infrastructure and essential services being directly exposed, we have specified that in the Bill. We have looked at the impacts set out in the impact assessment. For the critical suppliers in those sectors—I would expect them to be very limited in number—we have made sure that regulators and businesses have the flexibility to set the requirements directly, rather than them being set here in Parliament.

Chris Vince Portrait Chris Vince
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I was going to intervene on the hon. and gallant Member for Spelthorne, but he is bigger than me. I recognise the points he made about the number of critical suppliers, but I come at the question from the other angle: doing nothing may leave critical suppliers at risk. Although we might not know the exact number, as he correctly asserted, it is important that we do something and introduce the regulations as soon as we can to protect our critical infrastructure.

Kanishka Narayan Portrait Kanishka Narayan
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I thank my hon. Friend for that point. This issue has not come out of nowhere. Industry and a number of organisations asked that we introduce the measures in the clause.

Beyond the very clear five-step test for critical supplier designation, the Bill provides that the requirements on critical suppliers are proportionate. The reason why we have both the five-step test and the provisions in the Bill is that, in most cases, if the risk assessment suggests so, the security requirements set out in the Bill will be less onerous in most cases. They will be specified in secondary legislation and guidance.

On the question of schools, and more broadly the question of public sector authorities, I entirely accept that the handling of pupil data in schools is a critical aspect of our public service operations. The reason why public service authorities have largely been left out of the Bill’s scope is because we do not need to wait for the legislative process to act. We have been working, not least closely with the Government’s cyber-security strategy and the cyber action plan, to ensure that pupil data is kept securely and robustly.