Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if will make an assessment of the potential merits of (a) the introduction of a compensation scheme to support those facing financial hardship as a result of the delays in administering pensions and lump sums and (b) the prioritising of hardship cases including unpaid retirees, people retiring imminently, ill-health retirement cases and bereavement cases.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. Administration of the Civil Service Pension Scheme transferred to Capita on 1 December.
The issues and delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable.
In response, we have set up a dedicated a surge team of 150 staff to work alongside the 500 Capita staff to clear the backlog. There is an agreed recovery plan in place that prioritises the most urgent cases including bereavements, ill health and hardship cases and has clear timelines and targets for full-service restoration for all members.
No former civil servant should be facing financial hardship as a result of delays to their pension and we are putting in place direct support for people facing delays in their first payments. We are also actively working with all partners to ensure affected members do not suffer permanent financial loss as a result of this issue.
The Cabinet Office has set out arrangements whereby employing departments are able to make interest-free hardship loans to those who are waiting for their pension benefits.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what resources he has allocated to help ensure the timely and efficient processing of the 86,000 cases inherited by Capita from My CSP.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. Administration of the Civil Service Pension Scheme transferred to Capita on 1 December.
The issues and delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable.
In response, we have set up a dedicated a surge team of 150 staff to work alongside the 500 Capita staff to clear the backlog. There is an agreed recovery plan in place that prioritises the most urgent cases including bereavements, ill health and hardship cases and has clear timelines and targets for full-service restoration for all members.
No former civil servant should be facing financial hardship as a result of delays to their pension and we are putting in place direct support for people facing delays in their first payments. We are also actively working with all partners to ensure affected members do not suffer permanent financial loss as a result of this issue.
The Cabinet Office has set out arrangements whereby employing departments are able to make interest-free hardship loans to those who are waiting for their pension benefits.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what methods are available to allow Syrians who arrived under the Syrian Vulnerable Persons Resettlement Scheme to demonstrate their (a) right to (i) work and (ii) study in the UK and (b) recourse to public funds.
Answered by Alex Norris - Minister of State (Home Office)
Syrians resettled under the Syrian Vulnerable Persons Resettlement Scheme (VPRS) were granted permission to work and recourse to public funds on arrival in the UK.
The UK has transitioned to a fully digital immigration system, replacing physical documents such as Biometric Residence Permits (BRPs) and visa vignettes with eVisas, which now serve as the primary proof of immigration status.
An eVisa shows an individual’s identity and immigration status, including right to work, rent or access public funds.
Individuals use their UKVI account to generate a share code to prove their status to employers, landlords or carriers, including when travelling.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what discussions he has had with his counterparts in the Home Office and Foreign, Commonwealth and Development Office on extending medical evacuation support to people currently in Gaza requiring access to urgent or serious medical treatment who have families based in the UK.
Answered by Zubir Ahmed - Parliamentary Under-Secretary (Department of Health and Social Care)
On 25 July 2025, the Prime Minister announced that the United Kingdom was taking immediate steps to alleviate the humanitarian situation, including getting injured children out of Gaza and into British hospitals. 50 children and their immediate families have been evacuated from Gaza to the UK as part of the UK Government led process. Participation in the UKG Gaza Medevacs is solely through the World Health Organization supported process and UKG will not consider direct requests for assistance. Outside of the UKG Gaza Medevacs process those wishing to come to the UK from Gaza should do so under the existing immigration rules.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Foreign, Commonwealth & Development Office:
To ask the Secretary of State for Foreign, Commonwealth and Development Affairs, what steps she has taken in response to the situation in Iran.
Answered by Hamish Falconer - Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)
I refer the Hon Member to the Foreign Secretary's statement to the House on 13 January, and to my responses in the Urgent Question debate on 19 January.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what assessment she has made of the adequacy of services for processing of asylum claims from Somali nationals.
Answered by Alex Norris - Minister of State (Home Office)
The Home Office provides a variety of services to facilitate the processing of all asylum claims, irrespective of nationality. This includes provision of interpreters, interviewing officers, decision makers, and legal representation on an entitlement basis. We have a legal obligation, as set out in the Immigration and Asylum Act 1999, to support asylum seekers (including any dependants) who would otherwise be destitute, with support payments and accommodation. No separate assessment of the adequacy of services for processing of asylum claims from Somali nationals has been completed.
We signpost to additional sources of support and advice as appropriate, including via the Asylum Safeguarding Hub. The Information booklet about your asylum application is provided to all asylum claimants and includes both telephone numbers and website addresses of various organisations that assist asylum seekers with specific needs. Migrant Help are also funded to provide independent support and advice to all asylum claimants about the asylum process in the UK and accessing relevant services.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what discussions she has had with Cabinet colleagues on making provisions for Iranians seeking asylum in the UK.
Answered by Alex Norris - Minister of State (Home Office)
We are continuing to interview and decide asylum and human rights claims from Iranian nationals. Each claim continues to be assessed on its individual merits. The UK has experience in managing fastmoving country situations, and the current circumstances in Iran are not unique in that regard. The Home Office will continue to monitor developments closely and update relevant country information as appropriate.