Post Office Green Paper

Clive Betts Excerpts

Wednesday 25th February 2026 Commons Chamber

[Blair McDougall]

I think that if I am praised much more from the Opposition Benches, I will be drummed out of the Brownies.

I welcome the hon. Lady’s response to my statement. I believe that there is consensus across the House on the important role that post offices play in our communities, and particularly in our high streets and remote villages. I join the hon. Lady in welcoming the campaigning of Mail and Express readers, who have voiced very clearly the importance of post offices to their communities. In my capacity as both postal services Minister and small business Minister, I also echo her words about the essential function of post offices in providing a place for small businesses to drop off their takings.

The hon. Lady referred to the costs faced by the Post Office, which is a point well taken. The Government are putting £483 million into the transformation of the Post Office to ensure that it has a financially sustainable future as a business on our high streets and in our villages. She asked specifically about support for the IT transformation. Of the more than £500 million that the Government have committed to transformation, including the money already spent before the Green Paper, £136 million is committed to technology and to replacing the Horizon system, which is a major priority for us. However, that transformation investment—beyond what we are putting into IT—will also enable the Post Office to do new things. The debate about the Post Office often concentrates on the idea of its being the last place to do things, but, having talked to the management of Post Office Ltd, I am greatly encouraged by their wish for it to be the first place that people think of in connection with cash and other high street services.

The hon. Lady asked about the additional 50% trigger, and, entirely fairly, raised the question of what it would mean for rural areas. The criteria for access to the full set of services that a branch provides are being maintained, so those protections are still there. This is very much an additional protection, rather than an alternative to the protections that were already there for rural post offices. For example, “drop and collect branches” that do not offer the full service are included in the 11,500 criterion, but are not included in the access criteria. This is about protecting access to as full a range of services as possible.

Finally, let me respond to the hon. Lady’s question about Fujitsu. When I met Fujitsu representatives shortly before the end of last year, I made very clear our belief that—as they have said themselves—they have a moral responsibility to contribute substantially to the costs of redress. They have said that they wish to wait until Sir Wyn’s inquiry before making a decision on that, but we will continue to have those discussions.

[Mr Clive Betts (Sheffield South East) (Lab)]

I warmly welcome the Minister’s statement. May I raise two specific issues relating to post offices in my constituency?

First, Mosborough post office, a fairly small but growing business, is on the margins of viability. Will the Minister think again about how small post offices in communities that rely on them can be supported? Secondly, the Lloyds bank branch in Woodhouse—the last bank there—has closed. Woodhouse is an old mining community. We thought it was an ideal place for a banking hub, and we had someone willing to run it: Richard Trinder, the sub-postmaster at Handsworth post office. However, the plan was turned down because the banks were not prepared to fund it The Minister mentioned discussions with the banks and the Post Office about a voluntary agreement. Will he have a look at what he might do to enforce such agreements, and change the criteria for banking hubs when they could be vital to local communities?