Energy Prices

Damian Hinds Excerpts

Wednesday 19th October 2011 Commons Chamber

[Caroline Flint]

If it is true that every customer who followed the Energy Secretary’s advice could save £200, why do the companies not make it easier for customers by simply reducing their prices? The latest report does indeed show that their profit margins are £125 a head, up from £15 a head in June. If that does not set the alarm bells ringing in Government, I do not know what will.

As Members have pointed out—including, to some extent, Government Members—reforming the way in which energy is priced and sold will only ever work if there is genuine competition in the energy market. There is no such competition at present. The market is dominated by just six firms, which supply more than 99% of electricity and gas.

[Damian Hinds (East Hampshire) (Con)]

Will the right hon. Lady give way?

--- Later in debate ---

[Damian Hinds (East Hampshire) (Con)]

I am grateful for this opportunity to make what I intend will be a brief contribution to this important debate. It is timely because, as so many hon. Members have said, this is a matter of the first importance to so many of our constituents and many of the most vulnerable households. Again as has been said, many are making a choice between heating and eating. However, as the Financial Times pointed out last week, on trends that we have seen, it would not be too long before the average household is at risk of falling into fuel poverty. I know that Members on both sides of the House want to get to grips with this problem, so it does not have to be a party political issue. I am afraid, though, that in her opening remarks, the right hon. Member for Don Valley (Caroline Flint) made it so.

There is much merit in the Opposition day motion, and the Government Front Bench team have said that they will not be opposing it. I do not suppose that it would be in order for me to suggest amendments at this stage, but long as the motion is, I think that it would benefit from the insertion of seven words. The first line reads:

“this House believes that the energy market does not serve the public interest”.

I would suggest inserting after “energy market” the words: “that we, the Labour party, presided over”. The Government took office after a Government who allowed extensive fuel poverty to persist, who failed to get to grips with the complexity in the market, who had no green deal and who were well off the pace on nuclear power, and all that time of course the now Leader of the Opposition had more than a passing association with energy policy. By contrast, the coalition Government have come in with bold plans to address all those issues.

There are important community-based initiatives, such as oil clubs, which have been mentioned once or twice, and organisations such as Greening Petersfield and Greening Alton and Holybourne, in my constituency, which are working with some of the most vulnerable people to take sensible, simple measures to better insulate their homes and to save money. Although there are many aspects to this debate, I want to talk briefly about just two: first, the implication of the green deal for the prices that, in particular, the most vulnerable people are paying and the need to ensure that they share in the benefits of the green deal; and, secondly, the need to tackle market complexity.

I welcome the green deal hugely. It is an innovative approach to this practical issue and could contribute to employment and growth—it is investment in the truest sense of the word. However, we need a few reassurances, particularly on how small businesses will share in the work and on how the quality of workmanship will be guaranteed. Specific to energy prices, however, I hope that the Minister will say something about how the green deal will work for people on pre-payment meters and about how the interest rate regime will ensure that those households and consumers considered the “highest risks” will not be effectively priced-out of the benefits arising from the green deal.

[Luciana Berger]

We fully support the green deal, which we piloted when Labour was in government in the pay-as-you-save scheme. I share the hon. Gentleman’s concerns about pre-payment meters and interest rates, which were two points that we laboured in the Committee stage of the Energy Bill, sadly without getting answers. I know that I should be making a short intervention, but I would like to return to his point about the community element. We sought in Committee to secure lower administration charges for those smaller businesses, community projects, social enterprises, charities and co-operatives that want to take part in the green deal, but the Government rejected our amendments. Will the hon. Gentleman ask them to reconsider that?

[Damian Hinds]

The fact that the hon. Lady made those points does not make them bad points, and there will be further detail to come. Things do not necessarily have to be on the face of the legislation. As the green deal is introduced, I am sure that ensuring that the most vulnerable households share the benefits will be high on Ministers’ list of priorities.

The second point that I want to cover briefly is about complexity in the market. We know that there are hundreds of tariffs on the market—one of which, slightly inexplicably, involves getting a free football shirt. In some ways, complexity in the energy market is a reflection of increasing complexity in consumer markets in general. Those visiting the Sainsbury’s wine aisle now need to take a Hewlett Packard scientific calculator to work out the best deal, whereas those looking for a savings account or a credit card deal need to spend quite a long time working out the best deal in the first place and, more importantly, need to be sharp and ensure that they cancel it at the right time to get the savings. Things are becoming harder for consumers, but they are especially difficult with energy because it is that much less tangible and has that much more complexity to it.

[Justin Tomlinson (North Swindon) (Con)]

I congratulate my hon. Friend on making an excellent speech. On empowering consumers, one of the challenges is that most people are incentivised to switch accounts when their prices are hiked, only to find a few weeks later that their new supplier has also hiked its prices. Does he agree that one solution would be to block price rises for new customers for the first six months after signing up to a new tariff?

[Damian Hinds]

My understanding of the recent Ofgem announcement is that there is some provision for ensuring that what it calls innovative price tariffs must have a fixed element to them—funnily enough, I was just coming to more or less that very point. I welcome Ofgem’s new requirement for a single, simple tariff per payment type, but we need to ensure that that does not beguile us. I used to work in the hotel business, and anyone who has ever stayed in a hotel might be familiar with the rack rate. That is the price pinned on the back of the door, which is nominally a perfect reference price that people can use to compare hotels. The problem is that hardly anybody pays the rack rate; rather, all the competition centres on the other rates. That does not mean that such rates are a bad thing, but we would not necessarily be able to say that we had thereby solved the problem.

When it comes to solving the problem, we have to remember that the comparison websites—all the puns about meerkats and Go Compare were getting a bit much earlier—are commercial enterprises. Although they allow people to compare, the click-through payments that they receive mean that they have an incentive for screen biasing. The Consumer Focus code and accreditation are welcome, but that is not quite the same thing as ensuring that comparison sites operate absolutely perfectly in the public interest. I hope that it might be possible to consider a new model of comparison websites to sit alongside those that already exist, which would be broadly modelled on a website called Lenders Compared. I do not know how many hon. Members are familiar with Lenders Compared—probably not that many—but it was set up as a result of the Competition Commission investigation into high-cost lending and enables consumers to compare the cost of various home credit operators and others.

[Cathy Jamieson (Kilmarnock and Loudoun) (Lab/Co-op)]

I am listening carefully to what the hon. Gentleman is saying, some of which I agree with, but I wonder whether he will take up the point that my hon. Friend the Member for Glasgow North West (John Robertson) made about many people on low incomes, particularly those with disabilities, not having access to websites. I met a constituent this week with a visual impairment who is finding it extremely difficult to get information that he can access easily.

[Damian Hinds]

The hon. Lady is absolutely spot-on; indeed, I was just coming to that point. There are organisations and individuals who assist people with such matters, and a simple comparison mechanism could be very useful for them, too.

I raised the question of how many hon. Members had heard of a website called Lenders Compared. I suspect that the answer is not many, which illustrates a problem. It is all very well having a pure comparison website, but if no one has heard of it and no one looks at it, it is not doing its job. Such sites therefore need some marketing spend behind them. I suggest that Ministers might have a discussion with the industry about creating such a service, to be funded by the industry itself. People might ask why the industry would want to do that, as it would cost it money, but I think we might be surprised at how much it might be willing to consider, if not fully welcome, such a proposal, because of the pay-per-click marketing fees that it would save as a result of that tranche of its business going through such a site. So, that is my suggestion du jour for Ministers. I am grateful to you for calling me to speak, Mr Deputy Speaker.

[Several hon. Members]

rose—