Rural Broadband: Installation Debate
Full Debate: Read Full DebateDepartment: Department for Science, Innovation & Technology
Danny Chambers
Main Page: Danny Chambers (Liberal Democrat - Winchester)Department Debates - View all Danny Chambers's debates with the Department for Science, Innovation & Technology
Rural Broadband: Installation
Danny Chambers Excerpts(1 day, 11 hours ago)
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Sir Ashley Fox
I am grateful to the hon. Gentleman for that point. He is right that time that should be spent running a business is often wasted waiting for files to load, forms to submit or video calls to reconnect.
My constituent Sue Felstead runs a restaurant at Greenway farm in Wembdon. She had ongoing problems with the farm’s internet service, which had a hugely negative impact on her business. She relied on broadband for the card machine, the music system and other devices, but had a download speed of only 2 megabits per second. That meant that customers who were waiting to pay by card could not pay their bill because the internet would crash, and that music would be cut off midway through a song. The issue got so bad that BT told Sue she would be better off using Starlink. That is an extraordinary thing for BT to tell her, and I hope the Minister will comment on that. In the end, it cost her £1,500 to have Starlink installed.
Dr Danny Chambers (Winchester) (LD)
In rural areas, there is often a double whammy. As a vet, I know from driving around in the night trying to find calvings or horses at 2 in the morning that there is also no mobile signal in places with very poor broadband. It is a problem not just in very remote rural areas: in my constituency we have issues in Sutton Scotney, South Wonston and New Alresford—a thriving market town that is in the bottom 10% for connectivity. This is not acceptable for businesses. It is not just inconvenient; it is holding businesses back.
Sir Ashley Fox
I agree with the hon. Gentleman. Problems with internet connectivity and mobile connectivity often affect the same areas. This debate is specifically about broadband, but I would be happy if the Minister chose to touch on mobile signals as well.
The lack of reliable broadband is not just inconvenient; it is actively damaging to business.