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Written Question
Claims Management Services
Tuesday 24th June 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what average period of time is taken between the date of the opening of an investigation under regulation 35 of the Compensation (Claims Management Services) Regulations 2006 and the date on which (a) proceedings are commenced and (b) the case is closed without proceedings being brought.

Answered by Shailesh Vara

The CMR Unit aims to conduct all investigations in a proportionate and efficient manner. This means determining as quickly as possible whether a CMC under investigation is in breach of the conditions of its authorisation. If following an investigation it is clear that those conditions have been breached and there is a public protection issue, any proposed enforcement action will be expedited.

(1) 6 June 2013 was the earliest date from when the Claims Management Regulation (CMR) Unit began an investigation under regulation 35, which remains unresolved but no enforcement proceedings have yet commenced.

(2) Information is available for the period, 12 months to 18 June 2014. The CMR Unit conducted 46 investigations under regulation 35, which took an average of 5 months, 21 days before enforcement proceedings were taken, and an average of 2 months, 8 days before being closed without the requirement for enforcement proceedings.

(3) As at 18 June 2014, the CMR Unit was investigating 24 CMCs under regulation 35.


Written Question

Question Link

Wednesday 9th April 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many new cases were allocated by the Criminal Injuries Compensation Authority to be dealt with by each of their regional teams in each of the last three years.

Answered by Damian Green

The Criminal Injuries Compensation Authority (CICA) divides its case work between six teams, each of which handles applications from a particular region of Great Britain. All of these teams work from a single office. Northern Ireland has a separate Criminal Injuries Compensation Scheme, which CICA does not administer. CICA publishes the total number of cases it receives each year in its annual reports but these are not broken down by team.

The six regional teams are numbered as follows:

1. Scotland and Wales

2. North-West England

3. North-East England

4. Midlands

5. South England

6. London

The table below sets out how many cases each region received in each of the last three reporting years. The sum of cases allocated to each region will differ from the total received by CICA each year because some clearly ineligible cases are refused before they are sent to a regional team to investigate.

Year

Number of cases

Region 1

Region 2

Region 3

Region 4

Region 5

Region 6

2010-11

9276

10805

10167

9601

10619

8213

2011-12

8897

10294

9357

9450

10749

8129

2012-13

7155

8058

7578

7833

8976

6196


Written Question

Question Link

Monday 7th April 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what the target time is for a decision on an application for compensation.

Answered by Damian Green

The Criminal Injuries Compensation Authority (CICA) does not have a target. The average (mean) time between application receipt and the Criminal Injuries Compensation Authority (CICA) initially deciding the case was 8.8 months in 2012-13.

This time taken varies depending on the individual's circumstances and the complexity of the case: for some serious injuries claims can only be finalised when the extent of the impact on their health or ability to earn becomes clear. The Criminal Injuries Compensation Authority (CICA) seeks to decide cases as quickly as possible.


Written Question

Question Link

Monday 7th April 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many staff were employed by the Criminal Injuries Compensation Authority on (a) 31 March 2011, (b) 31 March 2012 and (c) 31 March 2013.

Answered by Damian Green

The Criminal Injuries Compensation Authority (CICA) divides its case work between six teams, each of which handles applications from a particular region of Great Britain. When the need arises they also create cross-regional special exercise teams to carry out projects. All of these teams work from a single office. Northern Ireland has a separate Criminal Injuries Compensation Scheme, which CICA does not administer. The six regional teams are numbered as follows:

1. Scotland and Wales

2. North-West England

3. North-East England

4. Midlands

5. South England

6. London

CICA publish detailed datasets of their staff numbers broken down by job title, but these do not specify which regional team someone works in. The table below sets out how many staff CICA employed on the dates specified, and how many of those were senior decision makers (SDMs) and decision makers (DMs) in each region. CICA may move staff between regions throughout the year to fill temporary staff vacancies or address variances in the number of cases each region is handling. These figures do not show if staff were temporarily redeployed to assist another region on the date specified.

In recent years CICA have invested in improved technology and introduced more efficient processes which have allowed them to reduce administration costs while maintaining high levels of customer satisfaction.

Number of staff

Number of SDMs

Number of DMs

31/03/2011

443

Region 1-2

Region 2-1

Region 3-3

Region 4-2

Region 5-3

Region 6-3

Special exercise-1

Region 1-6

Region 2-11

Region 3-6

Region 4-7

Region 5-5

Region 6-7

Special exercise-4

31/03/2012

407

Region 1-2

Region 2-3

Region 3-1

Region 4-3

Region 5-3

Region 6-3

Region 1-3

Region 2-6

Region 3-5

Region 4-6

Region 5-7

Region 6-7

31/03/2013

369

Region 1-2

Region 2-1

Region 3-0

Region 4-5

Region 5-3

Region 6-2

Special exercise-4

Region 1-5

Region 2-7

Region 3-6

Region 4-6

Region 5-8

Region 6-7

Special exercise-2


Written Question

Question Link

Monday 7th April 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many senior decision makers were employed by the Criminal Injuries Compensation Authority in each region on (a) 31 March 2011, (b) 31 March 2012 and (c) 31 March 2013.

Answered by Damian Green

The Criminal Injuries Compensation Authority (CICA) divides its case work between six teams, each of which handles applications from a particular region of Great Britain. When the need arises they also create cross-regional special exercise teams to carry out projects. All of these teams work from a single office. Northern Ireland has a separate Criminal Injuries Compensation Scheme, which CICA does not administer. The six regional teams are numbered as follows:

1. Scotland and Wales

2. North-West England

3. North-East England

4. Midlands

5. South England

6. London

CICA publish detailed datasets of their staff numbers broken down by job title, but these do not specify which regional team someone works in. The table below sets out how many staff CICA employed on the dates specified, and how many of those were senior decision makers (SDMs) and decision makers (DMs) in each region. CICA may move staff between regions throughout the year to fill temporary staff vacancies or address variances in the number of cases each region is handling. These figures do not show if staff were temporarily redeployed to assist another region on the date specified.

In recent years CICA have invested in improved technology and introduced more efficient processes which have allowed them to reduce administration costs while maintaining high levels of customer satisfaction.

Number of staff

Number of SDMs

Number of DMs

31/03/2011

443

Region 1-2

Region 2-1

Region 3-3

Region 4-2

Region 5-3

Region 6-3

Special exercise-1

Region 1-6

Region 2-11

Region 3-6

Region 4-7

Region 5-5

Region 6-7

Special exercise-4

31/03/2012

407

Region 1-2

Region 2-3

Region 3-1

Region 4-3

Region 5-3

Region 6-3

Region 1-3

Region 2-6

Region 3-5

Region 4-6

Region 5-7

Region 6-7

31/03/2013

369

Region 1-2

Region 2-1

Region 3-0

Region 4-5

Region 5-3

Region 6-2

Special exercise-4

Region 1-5

Region 2-7

Region 3-6

Region 4-6

Region 5-8

Region 6-7

Special exercise-2


Written Question

Question Link

Monday 7th April 2014

Asked by: David Nuttall (Conservative - Bury North)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many decision makers were employed for work in each region by the Criminal Injuries Compensation Authority on 31 March (a) 2011, (b) 2012 and (c) 2013.

Answered by Damian Green

The Criminal Injuries Compensation Authority (CICA) divides its case work between six teams, each of which handles applications from a particular region of Great Britain. When the need arises they also create cross-regional special exercise teams to carry out projects. All of these teams work from a single office. Northern Ireland has a separate Criminal Injuries Compensation Scheme, which CICA does not administer. The six regional teams are numbered as follows:

1. Scotland and Wales

2. North-West England

3. North-East England

4. Midlands

5. South England

6. London

CICA publish detailed datasets of their staff numbers broken down by job title, but these do not specify which regional team someone works in. The table below sets out how many staff CICA employed on the dates specified, and how many of those were senior decision makers (SDMs) and decision makers (DMs) in each region. CICA may move staff between regions throughout the year to fill temporary staff vacancies or address variances in the number of cases each region is handling. These figures do not show if staff were temporarily redeployed to assist another region on the date specified.

In recent years CICA have invested in improved technology and introduced more efficient processes which have allowed them to reduce administration costs while maintaining high levels of customer satisfaction.

Number of staff

Number of SDMs

Number of DMs

31/03/2011

443

Region 1-2

Region 2-1

Region 3-3

Region 4-2

Region 5-3

Region 6-3

Special exercise-1

Region 1-6

Region 2-11

Region 3-6

Region 4-7

Region 5-5

Region 6-7

Special exercise-4

31/03/2012

407

Region 1-2

Region 2-3

Region 3-1

Region 4-3

Region 5-3

Region 6-3

Region 1-3

Region 2-6

Region 3-5

Region 4-6

Region 5-7

Region 6-7

31/03/2013

369

Region 1-2

Region 2-1

Region 3-0

Region 4-5

Region 5-3

Region 6-2

Special exercise-4

Region 1-5

Region 2-7

Region 3-6

Region 4-6

Region 5-8

Region 6-7

Special exercise-2