Disability Benefits: Assessments

Debbie Abrahams Excerpts
Monday 4th September 2023

(8 months ago)

Westminster Hall
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Stephen Timms Portrait Sir Stephen Timms
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The hon. Member is right: these are often difficult judgments, but I would like to know what discussions the Minister has had with Ministers in Scotland about how things have worked in practice there. I would also like to know what progress the Department has made on plans for 16 to 18-year-olds in work in the severe disability group. I take the point that there are often quite fine judgments to be made, but the unanimous view of the Work and Pensions Committee was that it would be right to move to a system where applicants were not required to move on to PIP until the age of 18.

The Minister will know of concerns that were raised over the summer about pre-application screening questions in the new online PIP application form, which is being developed at the moment, and of the fears being expressed that people will be wrongly put off claiming by those questions, which have not been a feature of the application process before. In winding up, will he say something about those concerns and update us on progress with the online claims system for PIP, which, in principle, is something I very much welcome.

At the moment, claimants have 20 days to return ESA and universal credit forms and a month for PIP forms, and of course they have to send all the supporting evidence in at the same time. Each of those forms runs to tens of pages. The Association of Disabled Professionals told us that this deadline is very difficult to comply with. The deadline starts from the date on the letter, not the date the letter was received. The Association said:

“it is extremely rare for a letter to reach the claimant within five to seven working days of the letter being sent.”

In the pandemic, claimants had three months in which to return the forms. I think there were considerable advantages to that. Mind told us that extending the deadline could

“reduce the need for Mandatory Reconsiderations or Appeals”

by ensuring that the right decision was made first time around. So we recommended a compromise whereby claimants would have two months in which to return forms. Unfortunately, in its response, the Department said no. However, I wonder whether the Minister recognises that the time to return forms is being reduced by delays in getting those forms out to people. We have been hearing that, typically, at least a week—seven of the 20 days—is disappearing before the claimant receives the request.

As we have heard, one of the e-petitions is about considering disability benefit claims on medical advice alone. I am sure the Minister will point out—he will be right to do so—that, as the Work and Pensions Committee heard, GPs and other medical professionals may not know exactly what is needed for a functional assessment. We certainly heard repeatedly that the British Medical Association is absolutely clear that doctors do not want to take on this additional job.

However, the Committee wanted better use of another kind of evidence, which is evidence from family and carers. We heard that the way in which their input is received “is incredibly patchy”, as is whether their input is welcomed or not. The PIP guidance for assessors is explicit that evidence from carers and family should be considered but, anecdotally, it appears quite often that it is not. So we called on the Government to review the guidance, and I am pleased to say that, on this occasion, the Government did respond positively to our recommendation. Will the Minister update us on progress with that review and say when it will be completed?

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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Is my right hon. Friend as concerned as I am about the safeguarding of our most vulnerable claimants when they apply for PIP or have a work capability assessment and about their inability in some cases to complete that process? As a consequence, we are seeing an increasing number of prevention of future death reports from coroners that are directly related to work capability assessment or the PIP assessment process?

Stephen Timms Portrait Sir Stephen Timms
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My hon. Friend is absolutely right, and she has done a great deal of extremely valuable and important work on this subject, both on our Select Committee and in the Chamber. I do share her concerns and, as she knows, because it was substantially at her instigation, we are undertaking an inquiry specifically on the safeguarding of vulnerable claimants to look at these issues. I do share her concerns, and they are reflected in our report. The point about the time people have to send the forms back is important for people who are struggling, for the kind of reasons she sets out, to complete the forms within the very tight deadline that is set at the moment.

Shortly before we published our report, the Department published its long-awaited health and disability White Paper. The Minister knows, because he has kindly given me the opportunity to tell him about it, of my concern that people may miss out on support under the new system because they will not meet the eligibility criteria, although they do under the current system. Quite how that will be resolved is not yet clear, but can the Minister provide reassurance today that claimants and groups representing them will be involved in developing the new system?

There is much more I could say based on our report, but it is absolutely clear—it is already clear from this debate—that these assessments are not working well. We need significant changes to make them work better in the future, and I hope that, before too long, more of the recommendations in our report will be accepted than have been as yet.

Oral Answers to Questions

Debbie Abrahams Excerpts
Monday 4th September 2023

(8 months ago)

Commons Chamber
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Laura Trott Portrait Laura Trott
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The triple lock was a Conservative invention. It was a pledge in our manifesto and the Secretary of State will be looking at it again this year when he makes his decision on benefits.

Debbie Abrahams Portrait Debbie  Abrahams  (Oldham East and Saddleworth) (Lab)
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T9.   In 2016 the United Nations committee responsible for monitoring the UN convention on the rights of disabled people published a damning report that found that the Government had systematically discriminated against disabled people, in breach of their rights. Last week the UN committee reviewed evidence describing the further deterioration of disabled people’s circumstances and rights since 2016, but the Government refused to attend. Isn’t this just another kick in the face for disabled people?

Tom Pursglove Portrait Tom Pursglove
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I do not accept the hon. Lady’s characterisation of the situation. We have followed all of the committee’s procedures; we are engaging with this process in good faith and will present our progress at the session in March 2024. [Interruption.] It is rather frustrating that the hon. Lady often gives the impression that this country is not a world leader on disability issues. The Equality Act 2010, for example, is the cornerstone of ensuring equalities legislation, and we also have the British Sign Language Act 2022 and the Down Syndrome Act 2022. We have also taken other steps forward, and we should be supporting that.

Department for Work and Pensions

Debbie Abrahams Excerpts
Tuesday 4th July 2023

(10 months ago)

Commons Chamber
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Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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It is a pleasure to follow the hon. Member for North East Fife (Wendy Chamberlain). I find myself resonating with her comments on carers and the lack of support that exists in so many different ways, but particularly through the social security system, and the billions—multiple billions—that are provided in equivalent support to this country that we sadly do not adequately recognise.

I also pay tribute to the Chair of the Work and Pensions Committee, my right hon. Friend the Member for East Ham (Sir Stephen Timms), for all that he does in the plethora of different inquiries that the Committee has held over the past few years. I am particularly pleased about the work that we are doing on the adequacy, or inadequacy, of the social security system, and the important things that will reveal when it is published early next year.

This debate is about DWP spending. Associated with that is what it means for the priorities of the Department and, in particular, the Government’s priorities for social security as a whole. I will focus my remarks on the fall in support for working-age adults. We need to recognise that particular group and the impact that fall is having on so many different families across the country.

We have had two major welfare reform Acts, in 2012 and 2016. I will refer to the latter in a moment, but the cumulative impact of those up to the pandemic was the equivalent of a 17% reduction in working-age support, which in cash terms is about £33 billion. That was only slightly offset by the temporary increase in universal credit during the pandemic. Although I welcome the uprating last year, and I support what my right hon. Friend the Member for East Ham said about that, it does not at all make up for the last 10 or 11 years of significant cuts. That has had an impact on relative poverty across the UK.

Just under one in three children in the UK are growing up in poverty, and in my constituency the figure is nearly one in two. We also know that just under two thirds of children growing up in poverty live in families where at least one adult is working. The implications of these cuts for those children are not insignificant. We now have the highest ever level of in-work poverty. What on earth does that say about this country? It is shocking.

Many people who know me will know how strongly I feel about the impact of these cuts on disabled people. One in three disabled people are living in poverty, which is twice the rate for non-disabled people. It is totally unacceptable. These are the most vulnerable people in our society, and we are failing to recognise their needs and support them.

I know that the Minister will come back and say, “Actually, poverty has reduced.” The Joseph Rowntree Foundation reflected that in its annual report, which came out at the beginning of the year. Yes, poverty levels have gone down, but that reflected the fact that during the pandemic we saw reductions in overall incomes, and with relative poverty that is the position. Importantly, the Joseph Rowntree Foundation said that it was also about different choices that the Government made at the time. As much as we are talking about now, we must recognise that that £20 a week of additional support made a difference to those poverty levels. Poverty is not inevitable; it is about political choices. Again, I hope we can reflect on that.

When I speak to my constituents in Oldham East and Saddleworth, and indeed people across the country, they tell me that they feel our current system no longer provides the safety net that it was set up to provide in the post-war settlement with the British people, and they are right; it is inadequate. Following on from their first-hand experience during the pandemic, polling shows that two thirds of Britons think that universal credit is too low.

Not only has the adequacy of the UK’s social security system diminished over time—in terms of average weekly incomes, it is approximately half of what was provided after world war two—but it is also lower than most of our European neighbours, with data from 2018 showing that our social security spending as a percentage of GDP was below EU27 and OECD averages.

We must never forget that the post-war Labour Government created the NHS and the welfare state. As we mark the remarkable achievement of our NHS with its 75th anniversary tomorrow, we must reflect on the principles of universality and access for all, which I would like to see reflected in our social security system, too. Like our NHS, our social security system should be there for all of us in our time of need, whether that is a result of illness or disability, of being unable to work anymore because we have reached retirement age, or for any other reason. It should provide basic financial support and should be valued for the safety net it provides. That is not the case now, and that is why I am advocating for a new social contract that defines the future of our social security system. A good starting point would be the essentials guarantee that my right hon. Friend talked about. That has been proposed by the Trussell Trust and the Joseph Rowntree Foundation, but a wide coalition of charities have advocated for it. They found that 90% of low-income households on universal credit are going without essentials such as food, electricity and clothes.

That inadequacy is the main driver of food bank need, with almost 1.3 million food parcels distributed between April and September 2022. That is just unacceptable in the fifth richest country in the world. An essentials guarantee would ensure that the universal credit standard allowance met a level that provided basic security for a family’s need. The charities calculated that at £120 a week for a single person and £200 a week for a couple. The guarantee would bring us in line with our European neighbours and provide a safety net in the same vein as our NHS. It would also reduce the poverty that too many are experiencing and which has a lifelong impact on children.

Some Members will know that I chair the all-party parliamentary group on health in all policies and have done so for a number of years. In 2020, just before the pandemic, we commissioned a review of the Welfare Reform and Work Act 2016 to analyse the impacts it was having on children and disabled people. Anybody watching or listening is welcome to have a look at that on my website. One of the biggest and most worrying figures that we found was that:

“Each 1% increase in child poverty was significantly associated with an extra 5.8 infant deaths per 100 000 live births…about a third of the increases in infant mortality between 2014 and 2017 can be attributed to rising child poverty”.

That was published in one of the peer-reviewed medical journals. Understanding the impact that that has had on so many families is devastating. It is yet further evidence that far more needs to be done to provide an essentials guarantee.

The flipside of that is that we have one of the highest tax burdens in 40 years, but I was heartened to see members of Patriotic Millionaires—they are all multi-millionaires—come out and say, “We recognise the impact that not having a wealth tax on us is having on the fabric of our society. We do not want our children growing up in a society where there is not the fairness that we grew up with in our country.” It has come up with the proposal of a wealth tax that would fund the essentials guarantee. For me, that group espouses what we as a nation can be.

In contrast—this takes me back to what other hon. Members have said—there has been a rather nasty element in the media. When we look at DWP spending, we must remember that half of it, rightly, goes on the state pension; that is the biggest slice of the spending. The next biggest is on housing benefit. We need to recognise that. Nobody would criticise DWP spending on our pensioners. I urge responsible journalists to recognise that we should not criticise social security spending on people who are disabled or not able to work because of illness. We must be better than that.

As I conclude, Madam Deputy Speaker, because I did promise that I would be very brief, I repeat that poverty—

Eleanor Laing Portrait Madam Deputy Speaker (Dame Eleanor Laing)
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Order. For clarification, I am not putting the hon. Lady under any pressure. As far as I am concerned, she has all the time in the world.

Debbie Abrahams Portrait Debbie Abrahams
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Well, that is an offer that I definitely will refuse this time. As I said, poverty and inequality are not inevitable—they are political choices—and I believe that, like our NHS, our social security system should be there for all of us in our time of need.

Eleanor Laing Portrait Madam Deputy Speaker
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I call the SNP spokesman.

In-work Poverty

Debbie Abrahams Excerpts
Wednesday 28th June 2023

(10 months, 1 week ago)

Westminster Hall
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Karen Buck Portrait Ms Karen Buck (Westminster North) (Lab)
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It is a pleasure to be here under your chairmanship, Sir George. I congratulate my hon. Friend the Member for Slough (Mr Dhesi) on introducing the debate, and on setting out a powerful and well-argued case for action on the scourge of in-work poverty. We also heard excellent contributions from my hon. Friends the Members for Wansbeck (Ian Lavery), for Newport West (Ruth Jones), for Luton South (Rachel Hopkins), and for Reading East (Matt Rodda).

A consistent theme of the debate has been the extent to which the problem of in-work poverty, which has increased over a number of years, has been exacerbated by the cost of living crisis that we have been grappling with over the past year. That is driven by such factors as core food inflation, which is worse in this country than in neighbouring countries; the housing cost crisis, which has been driven by rising mortgages and rents; and a decade of low wage growth.

The Trussell Trust’s figures today, which should shame the Government—should shame any Government—show that the scourge of food insecurity is affecting millions of people. As was said by many hon. Friends, it has been proven that work is not in itself a means of ensuring that people are not food insecure. My food bank, and food banks in the constituencies of my hon. Friends, are reporting unprecedented demand for assistance from people who are working.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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Does my hon. Friend want to comment on the fact that work is now not the route out of poverty, as we have heard? Nothing in what the Government propose on in-work progression will make an impact on that.

Karen Buck Portrait Ms Buck
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I will touch on that in a second. We all want to see people in good, well-paid work. The fact that work is not a route out of poverty has been proven amply in recent years, and more so than previously, but I would also say that work in itself is not necessarily a route out of poverty for people bringing up children. It has always been, and remains, the case that Government have a role to play in ensuring that working families, including those with children, receive support, and that that is not simply left to wages.

The story of in-work poverty over the last 13 years is one of wasted opportunity. One of the most underappreciated social changes of recent decades is the decline in family worklessness. When Labour came into government in 1997, one in five children were living in a workless household. On the most recent data, 9% of children are in workless households. The decline in family worklessness has been an almost continuous trend, outside of economic downturns, over the last two or more decades. There are not only far fewer children in workless families than there were a generation ago, but more couple families in which both adults are working, and fewer in which only one parent works. All those changes should be positive for poverty reduction.

“Work is the best route out of poverty” was always a glib soundbite that dismissed the challenges faced by people who cannot work, whether because of disability, health or caring responsibilities, but it is true that as a general rule parental employment greatly reduces the risk of poverty. On the face of it, then, the employment situation for families with children is incomparably better than it was a generation ago, yet despite continuing improvement in parental employment, child poverty was higher in 2021-22 than it was in 2010-11.

The link between increased employment and poverty reduction broke down somewhere around the middle of the last decade. Some 19% of children in families with someone in work were in poverty after housing costs. By 2019-20, that figure had risen to 26%. It fell back very slightly in the latest data, which are for 2021-22. I suspect that is to do with the boost provided to universal credit and other support during the pandemic.

Astonishingly, the poverty rate after housing costs for children in single-earner families with full-time work is now 44%. Given the changes to employment over this period, had the risk of poverty for working families remained where it was when Labour left office in 2010, we would now be looking at there being far fewer children in poverty. That is what I mean about a wasted opportunity. Just think: the historical record of Conservative-led Governments would be one of poverty reduction. Ministers would be able to proudly defend their record on child poverty. They would not need to switch poverty measures to confuse people. They would be quite happy to be judged on the headline relative poverty measure.

How did this all happen? Faced with employment trends that would have reduced poverty, we had policies that made working and out-of-work families poorer—specifically the benefit freeze, which permanently reduced the value of in-work and out-of-work support. Universal credit was designed around a single-earner household model, and it continues to provide poor rewards for second earners when they increase their hours and earnings. The Government’s response to the weak incentives in universal credit is the crude stick of in-work conditionality. It is virtually an admission that they do not expect second earners to be dramatically better off if they increase their earnings.

For too long, jobcentre policy has been concerned with getting people into any job without considering crucial aspects of job quality such as stability and predictability of earnings and progression. If we want work to be the main route to poverty reduction—and we do—for those who can work, it needs to be work where people can genuinely improve their incomes over time, rather than struggle with zero-hours contracts, unpredictable shift patterns and fluctuating earnings.

The lesson is that increasing parental employment is a necessary but not sufficient condition for reducing child poverty. If we want to reduce poverty, we need a genuinely supportive welfare state and a focus on job quality. These have been the missing ingredients in Government policy since 2010, leading to the squandering of opportunities for poverty reduction.

--- Later in debate ---
Debbie Abrahams Portrait Debbie Abrahams
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Will the Minister give way?

Guy Opperman Portrait Guy Opperman
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I am going to make some progress. [Interruption.]

Cost of Living Support

Debbie Abrahams Excerpts
Tuesday 20th June 2023

(10 months, 2 weeks ago)

Commons Chamber
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Tom Pursglove Portrait Tom Pursglove
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I totally agree with my hon. Friend. Work is such an important part of relieving some of those pressures, but it is also important for people in the longer term. We want more people to unlock their potential and access all the benefits and opportunity that work brings. We see that as a partnership, and we want to continue to deepen that commitment as a Government, working collaboratively with employers to unlock those opportunities. Schemes such as Access to Work Plus, which we have piloted, evaluated, and are now rolling out, are all about crafting roles, working with an individual and an employer, where there is a determination to employ a disabled person. We see massive benefit to that approach, not just for the business and our economy, but also for the disabled person in question.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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I rise to support what my right hon. Friend the Member for East Ham (Sir Stephen Timms) has just said. We cannot underestimate the impact of the last 12 years of cuts to the baseline in support and social security, with £33 billion taken out of working-age budgets. The temporary one-off payments do not even touch the sides, and that is resulting in one in three disabled people living in poverty, which is twice the number of non-disabled people. Let me again ask the question that my right hon. Friend the Member for East Ham put to the Minister: when will he be increasing the uplift?

Tom Pursglove Portrait Tom Pursglove
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I repeat what I said in response to the Chair of the Work and Pensions Committee. We are determined to try to get to grips with the longer-term pressures that people face. The hon. Member for Glasgow East (David Linden) mentioned the “Disability Price Tag” report by Scope. One of those pressure is energy costs, and one thing that colleagues in the Department for Energy Security and Net Zero are currently looking at is the wholescale market reform of our energy market. As part of that, they are considering the issue of social tariffs and support, to see how we best support those costs in the longer term. The best way to tackle those issues in the round and get those pressures down, is by addressing the inflationary challenge that we are currently experiencing. That is what the Government are focused on at the moment, and that is the right approach. On the wider matter in response to the question from the Chair of the Committee, we will take that away and it will be considered in the usual way as part of the annual process.

Oral Answers to Questions

Debbie Abrahams Excerpts
Monday 19th June 2023

(10 months, 2 weeks ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman
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That is a matter for the Treasury, as I am sure the hon. Lady knows.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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5. What assessment he has made of the effectiveness of his Department’s safeguarding policies.

Tom Pursglove Portrait The Minister for Disabled People, Health and Work (Tom Pursglove)
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The Department is required to pay the correct amount of benefit to the customer at the correct time. We do not have a statutory duty of care or a safeguarding duty, but that does not mean that we do not care. The Department is continually looking at ways to support vulnerable customers, as we often need to consider a customer’s particular circumstances to provide the right service or ensure appropriate support.

Debbie Abrahams Portrait Debbie Abrahams
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The woeful inadequacy of the DWP’s safeguarding policy has been revealed time and again, with five prevention of future deaths notices issued by coroners to successive Secretaries of State since 2012, the section 23 notice from the Equality and Human Rights Commission because of fears of discrimination against disabled claimants, and 140 more claimant deaths investigated by this Department between July 2019 and June 2022, while the reality is that the figure is probably much higher. What does it say about this Government that successive Secretaries of State have failed to safeguard vulnerable claimants?

Tom Pursglove Portrait Tom Pursglove
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I say to the hon. Lady, who of course raises the most serious and important of issues, that we had a good debate on this the week before last, when I was able to place on record the significant work that officials have been undertaking with Ministers to address these matters. We continue to be open to proper engagement around these processes, to ensure that they are the best they can be and are fit for purpose. What we want to do is to support claimants on the basis of an individual, tailored approach to make sure that their needs are properly met and safeguarding support is provided from a whole host of relevant agencies.

Errol Graham: DWP and Safeguarding Adults Board Inquiry

Debbie Abrahams Excerpts
Tuesday 6th June 2023

(11 months ago)

Commons Chamber
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Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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I start by thanking Mr Speaker and his office for granting me this very important Adjournment debate in relation to Errol Graham, and in particular the safeguarding review by Nottingham City safeguarding adults board that was published a couple of weeks ago.

It was June 2018 when bailiffs came to Errol Graham’s flat to evict him and discovered that he was dead. Errol was penniless—he had no gas, no electricity and no water. His only food was two out-of-date cans of fish. At his 2019 inquest, the coroner confirmed that Errol had weighed four and a half stone when he died, and that the cause of death was starvation. He was 57 years old.

Errol suffered from severe mental ill health. He had been in receipt of employment and support allowance and housing benefit since 2014, until he missed a fitness for work assessment in 2017. He did not respond to the Department for Work and Pensions when it tried to contact him by phone and in person, and eight months later his ESA and housing benefit payments were halted, in accordance with DWP policy.

The coroner’s report fell short of issuing a section 28 prevention of future deaths notice to the DWP over Errol’s death, as the DWP witness at the time stated that a safeguarding policy review was underway by the Department. However, in July 2020 the coroner had to write to the DWP again, as it had failed to supply her with the new safeguarding policy. It is a bit moot whether there has actually been a revised safeguarding policy. Certainly, information from the House of Commons Library suggests that there have just been tweaks around the edges. There has been no new safeguarding policy, and as we will see as I proceed, the impacts have been felt elsewhere.

Just before recess, Nottingham City safeguarding adults board published an independent review of what it described as the “shocking and disturbing” events that led to Mr Graham’s tragic and lonely death. In that report, the board concluded that multiple failings by the DWP, Mr Graham’s GP practice and his social landlord meant that chances to save him were missed. Moreover, the Department for Work and Pensions also failed to share the severity of Mr Graham’s illness with other agencies, including his landlord at Nottingham City Homes. Knowing Mr Graham’s illness, the DWP failed to contact his GP for potential reasons as to why he was not engaging with the Department. Significantly, it has now emerged that the Department failed to disclose information from Errol’s 2014 work capability assessment to that independent safeguarding review. A communiqué from Nottingham City Council on 17 May stated that the independent chair of Nottingham City safeguarding adults board, Lesley Hutchinson, had said:

“We can confirm that the 2014 documents were not provided”

by the DWP

“for consideration by the review author.”

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I commend the hon. Lady for bringing forward this debate. She has compassion and a heart for people who are in trouble, and we commend her for that. She often brings forward things that we all add our support to. Each day in our offices we witness people who have fallen foul of the DWP: those with extreme health difficulties, people who are desperate, people at their lowest—that is just the way they have had it. Does she feel that the DWP needs to be aware of those who need help, and that DWP staff need to be trained accordingly so that they can spot those who are in trouble? It is sometimes a knack, but I believe that is important.

Debbie Abrahams Portrait Debbie Abrahams
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The hon. Gentleman is absolutely right. In fact, he was in the Chamber back in February 2020 when we had the previous debate and described some of these events. Three years on, nothing has changed. He is absolutely right: not only would it be nice, but it is a requirement. The DWP has a safeguarding requirement and a responsibility to ensure that the claimants who come to its attention are adequately protected.

Lilian Greenwood Portrait Lilian Greenwood (Nottingham South) (Lab)
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I congratulate my hon. Friend on securing today’s debate, which obviously highlights the sad death of my constituent Errol Graham. The purpose of a safeguarding adults review is not to hold an individual or organisation to account, but it is about agencies learning lessons to improve future practice. If tragedies such as Errol’s death are to be prevented in future, which I am sure is what we all want, surely all agencies must share the relevant information with the board. Does she share my concern—I know she does—that in failing to share that 2014 assessment, the DWP did not assist the local authority in its really important duty in that respect?

Debbie Abrahams Portrait Debbie Abrahams
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My hon. Friend is absolutely right. That is the purpose of this Adjournment debate. The situation has gone on for too long, with information not shared and information lost—I will come to that later on. There have been concerns about how the Department has acted to safeguard not just individual claimants but the information it has on claimants, so that it can learn those lessons and improve its practices.

This information from the 2014 work capability assessment—do not forget, Errol died in 2018—expressed in the clearest language that he would not be fit to work “indefinitely”. That was the language of the assessor. It was not him saying that he was not fit to work; it was the language on that 2014 work capability assessment, which was not presented either to the safeguarding review or to the High Court judge. It also was not presented at the coroner’s inquest. The presenting of that report to the organisations that should have had it when making assessments of the circumstances of Errol’s death has been carefully avoided. This is serious stuff. I know that the Minister is relatively new in the role, but I want to know why that 2014 work capability assessment was not provided specifically to the recent safeguarding review board. I will go back to the other instances in a moment.

My hon. Friend is absolutely right about to Errol. Errol was her constituent, and I have had long-standing contact with Mr Graham’s daughter-in-law, Alison Burton. She has said that the Department’s behaviour raises “serious questions” about its honesty and transparency, given the Department’s knowledge of Errol’s significant mental distress and its failure to disclose it to the safeguarding review. That can be taken in conjunction with the Department’s failure to provide peer review reports into the deaths of claimants to the independent reviewers of the work capability assessment, Professor Harrington and Dr Litchfield. Members will be aware that there was a statutory requirement to undertake independent reviews of the work capability assessment. There were two separate assessors; one was Professor Harrington, and the other was Professor Litchfield. None of the peer reviews—there have been a number of different names for what happens when the Department investigates the deaths of claimants—or serious case reviews and so on were provided to the independent reviewers.

The response I got when I asked various urgent questions on this issue a few years ago was, “Well, they did not ask for them.” Then—this is all on the record; I was going over it last night when I was writing this speech— in response to the urgent question that I secured on this issue, the answer was, “Well, they were lost. We no longer have these reports, so we cannot provide them.” It is clear to see why there is a crisis in confidence in the Department and why there is a lack of trust from not just families, but claimants themselves.

This issue needs to be seen in the context of the recent action by the Equality and Human Rights Commission, which 14 months ago issued a section 23 notice to the Department over its concerns about the evidence that the Department is discriminating against disabled claimants. For 14 months, there has been nothing—nothing—from the Department, and there has been nothing from this Government. Surely as a Government they would see that the equality laws that have been set for everyone should also apply to them, but, no, 14 months on, there has been nothing. I will let people draw their own conclusion on what drives that, but if we say that the first duty of any Government is to keep their citizens safe, I think we would all agree that the DWP is clearly failing as far as disabled claimants are concerned.

In a 21st-century civilised society, the circumstances that led to Errol’s death should shock us all, but Errol’s death, unfortunately, is just one of many, and there is a pattern here. In addition to the lack of safeguarding provisions that led to Errol’s death—even though, as I say, there was an awareness from 2014 of his severe condition—many social security claimants have been found fit to work and have then died. For example, a freedom of information application in 2019 showed that 274 claimants a month—a month—who had been found fit for work subsequently died within six months, which is a much higher mortality rate than for the population as a whole.

The true scale and causes of these deaths are simply unknown. In an answer to a written question I submitted last year, it was revealed that between 2019—so since the inquest into Errol’s death—and June 2022, 140 more claimants and 39 serious harms were being investigated by the DWP, but that is only what the Department says it is investigating. The National Audit Office, in its review in 2020, said that it is probably a much, much higher figure.

Errol’s story is an example of the Department’s failure to safeguard claimants, and subsequently to avoid any form of scrutiny or accountability. Any Government who were confident in their policies would be open to scrutiny, but there is a pattern of avoidance by the Department, including the refusal to provide various reports and data to the Work and Pensions Committee, on which I sit. I have asked this in the past, but I am going to give the Minister and the Government one more opportunity: will the Government convene an independent inquiry into the scale and causes of the deaths of social security claimants? The Minister is welcome to intervene on me, but if he wants to include that in his response to the debate, that would be absolutely fine.

The seven Nolan principles of public life apply to us all—Ministers and MPs. Two of them are openness and transparency, but unfortunately, those principles are absent from the Minister’s Department. In an area such as social security, this could not be more important. We need a paradigm shift in our social security system from one that demonises to one that is supportive and enabling. Disappointingly, I see a re-emergence of the vile shirker-scrounger narrative from 10 years ago, and a focus on working-age sick and disabled people and social security claimants.

I do not know whether there is anybody from The Daily Telegraph in the Gallery, but I have to point out that I saw its shameful editorial last week. Not only was it ignorant in some of the assertions made, but it has what I see as absolutely disgraceful rhetoric in trying to vilify social security claimants. Just like our NHS, our social security system should be there for any one of us in our time of need, providing dignity and security for all.

In 2020, I read from a list of people who we knew had died. At the time, I said:

“The death of any person as a result of Government policy is nothing less than a scandal… For too long, the Department has failed to address the effects of its policies. It must now act. Enough is enough.”—[Official Report, 24 February 2020; Vol. 672, c. 155.]

Three years later, 140 more families are grieving. When will the Government sort this out?

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Tom Pursglove Portrait The Minister for Disabled People, Health and Work (Tom Pursglove)
- View Speech - Hansard - - - Excerpts

I congratulate the hon. Member for Oldham East and Saddleworth (Debbie Abrahams) on securing this important debate. It is, of course, always tragic when a person dies having been in receipt of benefits, and my sincere condolences remain with Mr Graham’s family. I assure you, Madam Deputy Speaker, that where there is an allegation that the DWP’s actions may have in any way contributed to this outcome, we take it very seriously.

To begin with, I want to set in context the nature of the recommendations made by Nottingham City safeguarding adults board. Five recommendations were made, with three specific to Nottingham City Homes, one applying to all agencies—with an emphasis placed on Nottingham City Homes—and one specifically aimed at the DWP, working jointly with Nottingham City safeguarding adults board. I confirm to the House that the Department for Work and Pensions has accepted that recommendation, and my officials will work constructively and collaboratively with the safeguarding board on that. We will approach taking that recommendation forward in good faith and with proper dialogue.

I also want to give some background on the case in question. Mr Graham was a claimant in receipt of employment and support allowance until his claim was closed in October 2017 following non-attendance at a work capability assessment. In the interim, he had not responded to calls, text messages or two home visits by the Department. Mr Graham had ceased to engage with his family, healthcare and other statutory agencies over a number of years, and was found deceased in his flat in or around June 2018. An inquest into Mr Graham’s death was held in June 2019.

Since July 2020, my Department has co-operated fully and openly with Nottingham City safeguarding adults board on this very sad case. I am pleased to see that its report notes the “significant changes” that the DWP has made in its support of vulnerable claimants since 2019.

The board wrote to the Department in July 2021 confirming that it would be carrying out a safeguarding adults review into the death of Errol Graham. For the avoidance of doubt, it might be helpful to quote exactly how the board explained the scope of the review from its own terms of reference. It said:

“The scope period for the review is from June 2017—the date EG’s benefit review process began—until 20.06.2018, the date EG unfortunately died. However, if agencies have information of relevance to the ToR before that date…it would be helpful if they briefly summarised that as well”.

The Department complied with the board’s request, providing it with detailed information in scope of the review as well as briefly summarising information from before 2017, as we were asked to do.

Debbie Abrahams Portrait Debbie Abrahams
- Hansard - -

The Minister may be coming on to this—I hope he is. Will he ensure that he responds to my point about why the details of the 2014 work capability assessment were not made available to the review?

Tom Pursglove Portrait Tom Pursglove
- Hansard - - - Excerpts

If I may, I will make a little progress on this point. I am aware that a journalist has claimed that officials hid information from the board, but that is simply not true. They had no reason to do so. As explained, the board had the information that it requested. The board’s published report includes a wording change stating that agencies were asked to “provide additional information” and not “briefly summarise” as in previous versions. That slight wording change could have led to the wrong impression that the DWP was asked to provide every single form and document relating to Mr Graham’s benefit claim—even those outside the scope of the review. I believe that may have contributed to claims that information was hidden.

It is important to note that we know that the board extensively reviewed the findings of the 2021 judicial review proceedings in which a former Secretary of State for Work and Pensions successfully defended a claim in the High Court, challenging some of the decisions made in this case. That judgment referred to the content of a previous work capability assessment of Mr Graham’s. The safeguarding board clearly understood from that, and the other information provided, what officials had discovered about Mr Graham’s state of mind. It is difficult to see what the DWP would have gained by hiding it when the board had stated its review of the findings. Officials continue to engage with the Nottingham City safeguarding adults board and we welcome having further conversations with it if needed.

It is important to understand the role of safeguarding adult boards in the context of Mr Graham’s case. National guidance on safeguarding adults boards states:

“The purpose of a SAR is not to hold any individual or organisation to account, because there are other processes and regulatory bodies available for that purpose; they are about learning lessons for the future”.

Those other processes include the coronial process, where coroners investigate unnatural deaths and where the cause of death is unknown. Nottingham City safeguarding adults board’s role was to look at how agencies worked together to support Mr Graham and what lessons it could learn from his tragic death, not to re-examine the court’s previous judgment or the coroner’s conclusions. My Department’s key obligation is to ensure that claimants receive the correct benefit entitlement at the right time. While we do not have a statutory duty of care or safeguarding duty, that does not mean that we do not care. We often need to consider a customer’s particular circumstances to provide the right service or ensure appropriate support. We can help direct our claimants to the most appropriate body to meet their needs.

Debbie Abrahams Portrait Debbie Abrahams
- Hansard - -

Why, then, did the witness speaking on behalf of the Department at the 2019 inquest make the point that a new safeguarding policy was being developed by the Department, if the Government do not have a safeguarding policy requirement?

Tom Pursglove Portrait Tom Pursglove
- Hansard - - - Excerpts

What I will do is set out the actions the Department is taking to ensure that our safeguarding obligations are upheld and that we support claimants in an appropriate way that is responsive to their needs and circumstances. The concrete actions the Department has taken to improve matters relating to this issue in recent years reflect previous learning.

I would also like to deal specifically with the point the hon. Lady made about holding a public inquiry. I am not in a position today to be able to commit to that. Clearly, attempted suicides and suicides are very complex issues. Where there is an allegation that the Department’s actions may have contributed to that outcome, we take it very seriously. There already exists a wide, independent and transparent system for investigating such issues. Causes of death are determined by a doctor or coroner. Where a coroner identifies a risk of other deaths occurring in similar circumstances, they will issue a prevention of future deaths report to highlight that. The independent case examiner investigates serious complaints relating to the DWP. They report to the complainant and publish case studies of findings in the ICE annual report. The parliamentary and health service ombudsman also looks at serious cases and publishes reports on its website. For those reasons it is not our intention to set up an independent inquiry, but there are steps we have taken as a Department to improve matters in relation to safeguarding and I just want to set those out for the House, because they have already been implemented to support vulnerable customers. The initiatives were also highlighted, as I say, in Nottingham City safeguarding adults board report as changes the Department has implemented to improve services, and that point was acknowledged.

First, we have introduced more than 30 advanced customer support senior leaders to support colleagues when dealing with customers who may be vulnerable or at-risk. Central to the role of those senior leaders is the work they take forward with external partners and organisations, creating relationships to support citizens and providing the critical link into external agencies’ escalation routes and enabling cross-agency case collaboration. The Department also conducts internal process reviews, which form a core part of the Department’s overall approach to learning and help inform improvement activities across all DWP product lines. Internal process reviews can make recommendations to help the Department to improve its processes, policies or quality of service. We commission them in response to a range of claimant circumstances or events, which include, but are not limited to, suicides, suicide attempts and self-harm. Not all internal process reviews conducted after a death relate to suicide. Therefore, those classified as relating to a death should not automatically be read as suicide cases. Furthermore, the fact that an internal process review is being carried out does not mean that the DWP has been found culpable in the circumstances or events leading to a claimant’s death or a serious incident.

Similarly, the serious harm that prompts an internal process review investigation may relate to self-harm or a suicide attempt, or may also refer to other events that are considered to merit investigation. We have also broadened the range of circumstances where an internal process review is carried out, to increase our learning from cases where outcomes have been poor for claimants.

The Department has also set up the serious case panel, which meets quarterly to consider themes and issues that have arisen across DWP service lines, in order to agree changes and improvements. The panel has commissioned and implemented several changes since it was introduced. They include changes made to visiting vulnerable customers, where they have ceased to engage with the Department. Following two unsuccessful visits where concerns about the customer remain, the claim will no longer automatically be closed. Instead, the case will be escalated to an advanced customer support senior leader, who will liaise with relevant external agencies to assure the customer’s safety.

The Department has also made changes to guidance on administering large payments to customers who may face challenges receiving or handling such payments. The panel has also prioritised the delivery of mental health awareness training to customer-facing colleagues. The training will build colleague capability and confidence in supporting customers with mental health conditions. Going forward, I am keen to engage with stakeholders, including from mental health charities and other organisations, to continue to make improvements to our services for our customers. I recently met Rethink, a mental health charity that was representing the families of some benefit claimants who have passed away. It is my intention to organise a future meeting with a representative member of the families, in partnership with Rethink.

I want to address a specific point that the hon. Lady has raised a number of times in this House about the Equality and Human Rights Commission in relation to the ongoing section 23 agreement discussions. We continue to engage with that in good faith, but we must act in accordance with our legal obligations. The negotiations provided for under the Equality Act 2006 have been expressly confidential. Therefore, I cannot give a running update on the contents of the discussions. There are legal provisions under section 6 of the Equality Act that prevent disclosure of further details. Discussions are subject to general law principles. Parts of the discussions are also subject to legal privilege.

Debbie Abrahams Portrait Debbie Abrahams
- Hansard - -

I have two brief points. First, if we have had all the updates on safeguarding, why have 140 more people died in the intervening period? The Minister seems to be saying, “Everything is fine, we’ve done this,” but still, the Department is investigating 140 people, and we do not know the true figure. Secondly, there is nothing in the 2006 Act that says that the Department has to take 14 months to reach an agreement on how to improve the services and not discriminate against disabled people. There is nothing—I have gone through it.

Tom Pursglove Portrait Tom Pursglove
- Hansard - - - Excerpts

I do not accept the hon. Lady’s initial point. I take these matters incredibly seriously. I am engaging thoroughly with stakeholders around these issues. She will recognise my approach to meeting Rethink and bereaved family members to discuss these issues and to work out what more we can do to improve these processes and in an open, transparent and constructive way. That is how I approach my responsibilities, and that will continue to be the case. These structures have been put in place, as the safeguarding board recognises, which are considerable improvements in recent times. Of course, we must always keep under review the appropriateness of these structures. We must make sure that learning from specific cases is captured. Processes and the way in which we go about our activities as a Department must be responsive to the issues raised through those formal structures.

On the section 23 discussions that are ongoing, the hon. Lady will recognise that this is a matter not just for the DWP. The discussions are going on between two parties, and both sides need to act in good faith in reaching conclusions. It is right that we do that in response to the commission from the EHRC, and in a way that is compatible with the requirements under the Equality Act. That is what we will continue to do. As I have said before, when I have a substantive update that I am able to provide to the House, I will do that. I have made that undertaking, which I reiterate today. It would be inappropriate for the Department to discuss the contents of what may or may not be included within an agreement, or the contents of any information that may be published in future, while confidential discussions are ongoing.

My Department strives to be a learning organisation, continually seeking to better understand the experiences of our customers and any challenges that they may face in their interactions with us. We are committed to using that learning to develop our systems and processes and to make improvements to the experience of our customers. In fact, that underpins all the work we are doing through our White Paper reforms, to ensure that people have a better experience of the journey within the benefits system and that we provide benefits that are more flexible.

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Tom Pursglove Portrait Tom Pursglove
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It is impossible not to be incredibly moved and concerned by what happened to Errol Graham. Both Ministers and officials in the Department are absolutely determined that the learning that comes out of this case, which is reflected in the recommendation that has been made by the safeguarding adults board, must be acted upon. We must continue to consistently ensure that where issues that require improvement are highlighted, we take steps in reality, in terms of our processes, to make sure that that follows on.

It is significant that there are now checks that ensure people’s cases are not suspended or terminated when we have not heard back from them, and that we have senior customer service leaders who work on a cross-agency basis to ensure that people are properly supported. They were the right steps to take and they have been informed by cases like this. It is right that we continue to constantly monitor and understand our claimants’ circumstances and needs, and that we improve the journey through the benefits system more generally, wherever there is an opportunity to do that.

That is why I am passionate about the reforms that were announced through the White Paper, including matching expert assessors with particular conditions, monitoring fluctuating conditions more effectively and ensuring that people have the smoothest possible journey in their experience and interaction with the DWP. The hon. Lady has my commitment that we will continue to learn. We will undertake to make sure that all our processes are fit for purpose and kept under review, and to make changes when they are required.

That is the constructive spirit in which I am approaching our conversations with Rethink, for example, which has an insight into mental health conditions, so that we can understand what more we can do to ensure our processes are responsive to those with mental health conditions. I know Rethink participated in some engagement with my officials only yesterday.

Debbie Abrahams Portrait Debbie Abrahams
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My final point is that Rethink is calling for an independent public inquiry into the death. Will the Minister be supporting that campaign by Rethink?

Tom Pursglove Portrait Tom Pursglove
- Hansard - - - Excerpts

The position relating to a public inquiry is the position that I set out earlier, but within our existing processes and the transparency applying to them, I am keen to hear from Rethink and other charities what more they think we can do, or which parts of those processes they think could be improved. I approach those conversations very much in that spirit.

Ultimately, our measures will ensure that we provide benefits for, in particular, our most vulnerable customers in a more flexible and compassionate manner, and that their interactions with us constitute a positive experience. We will continue to drive forward change within the Department on the basis of what we have learnt. I appreciate the opportunity I have had this afternoon to describe some of the work that the Department is doing, “on the ground floor”, to ensure that our systems are as responsive as possible, and that all learning is captured and acted upon.

Question put and agreed to.

Cost of Living: Financial Support for Disabled People

Debbie Abrahams Excerpts
Monday 22nd May 2023

(11 months, 2 weeks ago)

Westminster Hall
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Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
- Hansard - -

My hon. Friend is making a powerful speech. She is right about the figures around poverty: one in three disabled people live in poverty—twice that of non-disabled people. While I applaud the petitions’ aims, particularly the call for one-off payments as a temporary measure, does she agree that the real issue is the adequacy of social security support for disabled people, which has become emaciated over the last 12 years, and that we need to incorporate the UN convention on the rights of persons with disabilities into law? We have been a signatory to it since 2009, but are failing to provide adequate social protection.

Marsha De Cordova Portrait Marsha De Cordova
- Hansard - - - Excerpts

I thank my hon. Friend for her intervention. She is absolutely spot on. We need a wholesale review of social security but, more importantly, the Government should commit, as Labour has done, to fully incorporate the UN convention on the rights of persons with disabilities, so that we are protecting their civil and human rights.

It is a fact that disabled people incur extra costs. Scope’s latest Disability Price Tag report found that the average disabled household faces an extra £975 a month in costs, with that figure rising to over £1,200 if accommodating the inflationary costs for the period from 2022 to 2023. The Resolution Foundation found that the gap in household income between adults with a disability and adults without a disability was 30%, including disability social security, and that the gap rises to 44% if disability social security is not included. That was across the period from 2020 to 2021. Citizens Advice data for May 2023 shows that since the first quarter of 2022 the largest cohort helped was either permanently sick people or disabled people. The Trussell Trust has reported that disabled people are hugely over-represented in food poverty demographics. And 73% of families who took part in the recent survey by the Disabled Children’s Partnership said that the cost of living crisis will have a significant impact on their disabled children.

The spending of disabled households is particularly exposed to the ongoing energy crisis, given that energy bills for medical issues, and spending on specialist equipment and food, make up a disproportionate share of all spending. In response to the Petitions Committee’s survey, 48% of respondents said that they had extra costs due to the use of specialist equipment.

In my view, there is no question that the blame lies with the successive years of a Conservative Government, whereby they have created a hostile environment for disabled people. That was compounded by the pandemic and the current cost of living crisis.

Government support has barely scratched the surface. The paltry support is woefully insufficient and the very definition of what we would call sticking-plaster politics. Of the disabled people surveyed who received the £150 cost of living payment, 80% said that it would not be enough to cover their increased costs for essentials. That prompts the question: how do the Government think that the payment will be sufficient when inflation is around 10% and official figures show the fastest annual increases in food and drink prices because of inflation in the last 40 years, at around 19% as of March this year?

The reality is that even cost of living payments are not always reaching people, for instance those on the new style employment and support allowance who do not qualify for any Government cost of living payment support. There was also the cruel decision to change the warm homes discount criteria during the cost of living crisis, despite the Government’s own impact assessment finding that 290,000 disabled people would no longer receive the discount. For them, the £150 disability cost of living payment only offsets the loss of the warm homes discount. Why?

More worryingly, the Government have not provided specific support for disabled households incurring high energy costs. Many disabled people have told me that it is pointless to prescribe medicine if a person cannot afford to run the equipment they need to stay alive.

NHS schemes in place to cover the electricity costs of oxygen concentrators and dialysis machines are currently beset with issues and the Retail Energy Code Company has argued for establishing a service tailored for those using medical equipment. On prepayment meters, 60% of the people supported by Citizens Advice between January 2022 and February 2023 who could not afford to top up were disabled people, compared with the 40% who were not disabled or who did not have a long-term health condition.

UK household energy suppliers have agreed to a new code of practice, which means that force-fitting prepayment meters will be subject to a set of voluntary restrictions, but the industry needs to go further by banning prepayment meters for disabled people and providing more help with energy debt. Why will the Government not call for an industry-wide ban of forced installations in disabled households?

The political choice of austerity has gutted our social security system, and the consequences are real. Government-funded research suggests that cuts to social care and public health caused 57,500 more deaths in England than would have been expected if spending had continued at pre-2010 trends. The long-overdue health and disability White Paper focuses on getting disabled people into work and ramping up the use of sanctions, but the Government should be focusing on improving schemes such as Access to Work, getting rid of the delays and dealing with the outstanding applications. Access to Work is one of the best mechanisms for helping disabled people—especially those living with sight loss—to stay in work. Evidence suggests that sanctions do not work and have a negative impact on disabled people’s health.

The White Paper rightly suggests scrapping the work capability assessment, but replacing it with the personal independence payment assessment is absurd, given that PIP has a totally different function. It is an extra benefit, and it does not actually meet the additional costs. We know, because we have debated this previously, that the PIP assessment is flawed and that the support that PIP offers is in many cases inadequate. The Government’s own statistics show that more than 60% of PIP decisions that are appealed are overturned in favour of the claimant. The Government have never carried out an assessment of the adequacy of PIP and whether it is fit for purpose. Will they commit to assessing its adequacy and whether it works, and make improvements to the assessment?

Disabled people who receive social care can be asked to give up to 40% of their social security income to pay for social care. That leaves many in deep poverty and forces them to make the impossible choice between meeting their basic needs such as heating or eating and essential care. Research by the BBC found that more than 60,000 people are in social care debt.

There are clear actions that the Government can take to address the situation. They must increase the disability cost of living payment, and frankly they should be making those payments now; I do not understand why people have to wait until June to receive the second payment. They should extend the cost of living payments to everybody, especially those on new-style ESA. They should bring in the universal credit uplift, remove the social security benefit cap and reverse the changes to the eligibility criteria for the warm home discount.

The Government could also push the energy industry to introduce an energy debt waiver or some sort of social tariff. We know, however it is designed, that a social tariff is in isolation unlikely to meet the needs of disabled people, so it should be developed alongside a tailored cost support policy. The Government should also look at the feasibility of the warm home prescription, which aims to help people on low incomes and those with severe health conditions that are made worse by bad weather.

Energy suppliers must improve access to information for disabled people, especially blind and partially sighted people and those with a learning disability. It is their legal duty to do so, so what pressure can the Government put on them to ensure they are compliant?

The changes outlined in the White Paper are designed to get more disabled people into work, but are the Government removing barriers to help disabled people access the labour market? Are they addressing the disability employment pay gap? Disabled people are paid an average of 21% less than their non-disabled colleagues.

As my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) outlined, changes need to be made to the social security system to make it less cruel, unfair and hostile, and to restore it to its original purpose, which was to provide a safety net for those in need. Disabled people are not asking for more; they are asking for equity. The Government should be ashamed that disabled people are dying or reporting that they want to commit suicide. Today should be a watershed moment for the Government.

Many are angry and frustrated. They feel that the Government have abandoned them, letting down the very people they should be seeking to protect the most. An example of that was the long overdue, or late, national disability strategy, which was ruled unlawful last year. Many of us did not believe that it was credible in the first place, but what have the Government replaced it with? There needs to be a fundamental rethink and change in the Government’s approach to serving disabled people. The approach must be about making their lives better and not about causing preventable harm.

As I close, I thank the petitioners. I encourage hon. Members to say hello to Abigail and Katy after the debate. I had the opportunity to meet them last week, and hearing about the experiences that led them to start the petition was pretty harrowing. As I said, I hope that today can be a moment when the Government acknowledge their flaws and failures on the part of disabled people, seek to draw a line and bring about changes that will improve their lives.

People with Disabilities: Cost of Living

Debbie Abrahams Excerpts
Tuesday 16th May 2023

(11 months, 3 weeks ago)

Westminster Hall
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Marion Fellows Portrait Marion Fellows
- Hansard - - - Excerpts

I thank my hon. Friend for that. I am appalled at the remarks being made. I shall move forward and I will not take any further interventions in the meantime; I need to make progress.

The insufficient cost of living support, combined with an inadequate system of social security and an economic crisis created by this Government and their predecessors, have created an unwelcome perfect storm for those with disabilities, plunging millions into poverty. Disabled people often face higher costs for their energy, and they are saying that they need more heating—most disabled people need more heating to stay warm. Others say that they must use more electricity simply to plug in their assistive technologies. Those extra costs mean that disabled people have less money in their pockets and, in many cases, go without. The result is that disabled people are more likely to have a lower standard of living, even when they earn the same as a non-disabled person.

According to the British Association of Social Workers, 7 million people—almost half of those living in poverty in the UK—are either disabled or live with someone who has a disability. Families with a disabled loved one are seriously struggling as they have to make difficult decisions and cutbacks. Guide Dogs UK has highlighted how families with a child with visual impairment are being hit incredibly hard, and the mental health of parents is suffering.

The disabled poverty figures are unsurprisingly reflected in food bank usage, with the Trussell Trust advising the Work and Pensions Committee that disabled people are hugely overrepresented in food poverty. More than half of food bank users in the UK are disabled.

The covid pandemic deepened pre-existing inequalities in society for disabled people, and the rise in inflation has disproportionately hurt the most vulnerable in society. Disabled people and their households have, on average, lower incomes than their non-disabled counterparts in spite of incurring higher costs. Poverty and disability are often mutually reinforcing, particularly for working-age adults.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
- Hansard - -

The hon. Lady is making a powerful speech about the absolute travesty of the Government’s treatment of disabled people and the social security cuts that have been added to by the cost of living crisis. Is she as concerned as I am that there will be consequences, including, as we have seen over the past few years, disabled people on social security who will die?

Marion Fellows Portrait Marion Fellows
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That is the most awful fact and the most worrying thing that has been said today. Many of us in this Chamber will have direct knowledge of that from casework and constituents we have had to deal with.

As I said, disabled people tend to spend more on essential goods and services. People with special dietary requirements have been particularly hard hit by food inflation. Statistics from January this year show that households with specific dietary requirements pay up to 73% more for food than those who do not need to buy “free from” products, according to analysis by The Allergy Team.

In December 2022, the Food Standards Agency found that households with food hypersensitivity—food allergy, intolerance and coeliac disease—spent an extra 14p for every £1 compared with those who did not need to buy alternatives. For example, pea milk is £2 a litre—50% more expensive than cow’s milk. Gluten-free penne pasta at Morrisons jumped by 125% in 12 months, from 60p in January 2022 to £1.35 in January this year. I have many other examples.

The SNP urges the Government to use all the powers at their disposal to tackle the cost of living crisis on the scale required. We continue to push them to use their powers to tackle the cost of living crisis, including access to borrowing, providing benefits and support to households, VAT on fuel, taxation of windfall profits and regulation of the energy market. The reversal of the planned increase in the energy price guarantee is welcome, but bills will still be unsustainable for many people. Disabled people and their carers and families across the UK are paying a steep price for the economic mismanagement of the UK Government, with the cost of living forcing many to choose between heating their homes or eating.

Everyone welcomes the UK Government’s increase in benefits by 10.1%. However, the Chancellor has yet again failed to reinstate the universal credit uplift and scrap the unfair benefit cap and two-child limit. Scope stated that a further long-term solution was required to address the crisis of costs that many disabled households now face. Legacy benefit claimants, many of whom are long-term sick or disabled, have been unjustly denied the additional uplift that universal credit claimants got during the pandemic. The SNP has consistently called on the Government to reinstate the uplift and increase it to £25 a week, and to extend it to all means-tested legacy benefits, as well as getting rid of the benefit cap and the two-child limit. The UK Government’s continual refusal to fix the extensive known problems with universal credit is unacceptable and is subjecting vulnerable people to additional unnecessary hardship.

Although a one-off additional payment of—wait for it—£150 to disabled people is welcome, it will not provide the same kind of long-term assistance as a benefits uplift. As I said, Disability Rights UK says that the lack of “meaningful increases” in disability benefits over recent years means that the payment is not enough and does not “touch the sides” of what disabled people, families and carers need. Rising food bank need demonstrates that more and more people are going without the essentials, and the Trussell Trust said:

“The level of benefits, especially benefits for people who are sick and disabled, needs to be high enough for people to live.”

I remember sitting in the main Chamber and listening to a Tory Member who was surprised that sickness benefit was £92-something, which she thought was quite generous. She thought that was a daily rate. It is a weekly rate, and it has not increased by that much. We cannot continue like this. We are punishing the most vulnerable people in our society.

According to a 2020 report from the Royal British Legion and Poppyscotland called “Making the benefits system fit for Service”,

“households containing working age adults in the ex-Service community are over twice as likely to receive sickness or disability benefits as UK adults. Within that increased likelihood there will be veterans in receipt of military compensation who may rely on welfare benefits more than their peers, such as those who are unable to undertake civilian employment due to their injury or disability having left Service ”.

Research participant responses demonstrated common themes, from problems completing applications to difficulties explaining the impact of service-related conditions on wellbeing. The research was conducted prior to the introduction of the adult disability payment in Scotland. I should like to ask the Minister: what are the Government going to do about this scandal? Organisations are telling me that the measures already announced have little or no impact because of spiralling food inflation and energy costs.

According to the House of Commons Library, the Government’s planned expenditure on Trident renewal for 2023-24 is £3 billion. The UK Government are making a political choice to spend vast amounts during a cost of living crisis—an obscene commitment to spend money on the renewal of nuclear weapons in the face of the difficulties being met day and daily by the most vulnerable people in the United Kingdom.

The UK’s recent spring Budget was another missed opportunity for the Government to take meaningful action to boost income and support households, including disabled people—really, you have to do better. The changes to UK benefits and the wider support to better meet the needs of disabled people are welcome, but the effect of those changes must not force more people into low-paid and insecure employment. The disability pay gap must be looked at seriously by the Government. Will the Minister tell us what they are actively doing to end it?

The health and disability White Paper introduces a new universal credit health element, with eligibility through PIP that could be much more restrictive than the work capability assessment. Around 45% of “no work requirements” universal credit recipients in Scotland are not in receipt of either a disability benefit—such as attendance allowance, disability living allowance or personal independence payment—or carer’s allowance. Once the policy is enacted, divergences between PIP and ADP could result in diverging conditionality and spend on universal credit. As the Minister will no doubt acknowledge, I have already raised this issue with him. Can we have an update on what is happening there? Disability organisations are concerned that the changes are likely to see fewer sick and disabled people getting the support they need.

The new in-work progression offer to help people into work, increase their earnings and move them into better-paid jobs will inevitably mean that disabled people are exposed to the sanctions regime. By September this year, 600,000 people claiming universal credit, including disabled people and those with physical and/or mental health conditions, will be required to meet a work coach to increase their hours or earnings or risk being sanctioned. We know that sanctions do not work; the Government admitted that in the paper they kept hidden for quite a long while.

The health and disability White Paper is a missed opportunity to implement much-needed changes. The MS Society has outlined how the Government’s White Paper does not include substantive plans for how the PIP process will be improved or any information on how the criteria may be reformed. Those are real issues right now and there is not much hope, looking forward, for people with disabilities.

The Scottish Government have taken action, within their devolved powers and fixed budget, that will help disabled people facing the combined effects of higher energy bills, rising inflation and UK Government policies. In Scotland, the Government believe that disabled people should have freedom, dignity, choice and control over their lives, and they want to remove barriers that prevent disabled people from enjoying equal access to full citizenship.

The Scottish Government have therefore introduced things such as the fuel insecurity fund. They also work with Fuel Bank Foundation, the Scottish Federation of Housing Associations, Advice Direct Scotland and the Wise Group. Similarly, core staff costs will be provided to Energy Action Scotland, as Scotland’s national fuel poverty charity. The Scottish Government are trying their best; I do not see that level of commitment and action from the UK Government.

Throughout February and March this year, almost 400,000 low-income households in Scotland automatically received £50 in financial support towards their energy bills, in addition to what the UK Government have done. The Scottish Government are also doing a lot of other things, including increasing carer’s allowance. They are doing their best but, without the full powers, including borrowing powers, it is impossible for them to do much more. I should also point out that partnership working is much more normal practice in Scotland. No Government policy is introduced without taking into account the lived experience of people affected by that policy, and I urge this Government to take the same approach.

I realise we are short of time, so I would like to close by pleading with the Government once again to exercise some empathy and compassion for those with disabilities and to try to embody the sense of humanity demonstrated by Kevin Sinfield towards his friend Rob Burrow on Sunday. We must remember that each and any one of us can become disabled. The Government must act now to offer greater support to those with disabilities to offset the additional costs during the cost of living crisis.

Marion Fellows Portrait Marion Fellows
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I could not have put that better myself; that is so true. I had help writing this speech, as many of us do, and my young researcher put in that reference; I did not see that event, because I did not watch any TV over the weekend—I completely switched off. It is true that something like that brings a nation together to understand how we must be more caring. It is not about being nice to people; it is about enabling them to live full lives as full citizens.

Debbie Abrahams Portrait Debbie Abrahams
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Kevin Sinfield is my constituent and a good friend. The House should know that his fundraising started because he was concerned about the future of his friend and his friend’s family. The families of severely disabled people are worrying for their futures—for their survival. That is what prompted him to start fundraising—not just to do the research, but to ensure they had a future together.

Marion Fellows Portrait Marion Fellows
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The question of people becoming disabled through no fault of their own is germane to the entire debate. The perception is often that disabled people are the folk we see in wheelchairs who have always been unable to do things. So many people suffer from disabilities through accident or disease, and none of that is foreseeable—whole lives change.

This is my conclusion, I assure you, Dr Huq. Let me lay out disability organisations’ simple asks, which will improve the lives of so many people. Will the Minister talk about Government funding for a social energy tariff that discounts energy bills by 50% for disabled people, carers and those on low incomes? Could people be automatically enrolled in that scheme and could it be mandatory for all suppliers? Will the Government reverse the warm home discount eligibility criteria changes, uprate benefits in line with inflation and ban all forced installations of prepayment meters? Can hon. Members believe that people with disabilities are having prepayment meters forced on them in 2023? May I have the Minister’s assurance that he will look at all those asks, make sure they are acted on and thus end the misery for so many of our disabled citizens, their carers and their families? They are not asking for charity; they are asking for equity. All the people I have spoken about deserve so much better.

Oral Answers to Questions

Debbie Abrahams Excerpts
Monday 24th April 2023

(1 year ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman
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The apprenticeship levy has been a fantastic success, but as Employment Minister, I am conscious that there is widespread concern among small and medium-sized enterprises, particularly smaller businesses, that there should be greater flexibility going forward, building on what we are already doing. I am very happy to meet my right hon. Friend and Ministers in the Departments that control the policy to discuss any improvements.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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On 19 April last year, the Equality and Human Rights Commission informed the Government that it was issuing a section 23 agreement against them under the Equality Act 2006, in response to serious concerns regarding discrimination against sick and disabled people. Twelve months on, that agreement still has not been reached. When will it be reached and why has it taken so long?

Tom Pursglove Portrait Tom Pursglove
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I cannot give the hon. Lady a definitive conclusion date, but what I can say is that we have entered into a phase of advanced discussions with the Equality and Human Rights Commission. We will come forward with further detail as soon as we are able to do that, and the process will be concluded in the proper way.