"I want to take the hon. Gentleman back to the point made by the hon. Member for Thirsk and Malton (Kevin Hollinrake). Is not the problem the fact that we are being asked by the Government to believe that, as a result of the Gloster report, the FCA has fundamentally …..." Gareth Thomas - View Speech
"I am sympathetic to the broad thrust of the amendment tabled by the hon. Member for Glenrothes (Peter Grant) and his concern, which I alluded to in my intervention, that the Government, and certainly the FCA, appear to be saying, “Don’t worry—we’ve had a change of leadership and everything is …..." Gareth Thomas - View Speech
"The hon. Member invests an awful lot of confidence in me to predict what might happen, but I can well understand a Conservative looking to the Labour party for such guidance. I certainly hope that the consumer duty and better enforcement will help to prevent such a terrible debacle from …..." Gareth Thomas - View Speech
"The hon. Member may be right. I simply put out the idea at this stage, and I hope Ministers will be sympathetic to it, that we should not just accept the sense that, following Dame Elizabeth Gloster’s report, the payment of compensation and the introduction by the FCA of this …..." Gareth Thomas - View Speech
"Q Thank you, Ms Ghani. I would like to take you back to the FCA’s handling of the consumers who phoned up the FCA about London Capital & Finance. Can you tell me whether there was ever a meeting between FCA officials and some of those customer investors—unsophisticated or …..." Gareth Thomas - View Speech
"Q Has there been any meeting with them subsequently, perhaps to help with the lessons learned process within the FCA?
Sheree Howard: I think there has been, but I would need to go and check the details on that and get back to the Committee separately, if that is …..." Gareth Thomas - View Speech
"Q Moving forward, do you think that if a substantial number of consumers got in touch to raise concerns about the way a particular financial services business was operating, it would be sensible for the FCA to meet those consumers or just deal with them over the telephone or …..." Gareth Thomas - View Speech
"Q With due respect, you have not really answered my question, so let me ask you specifically: if a series of consumers phoned up separately to raise concerns about the way a major financial services business was operating, would you seek to meet them to try to guide your …..." Gareth Thomas - View Speech