Whirlpool: Product Safety System

Gerald Jones Excerpts

Wednesday 26th April 2017 Westminster Hall

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

It is a pleasure to serve under your chairmanship, Ms Ryan. I am pleased to take part in this important debate. I congratulate my hon. Friend the Member for Hammersmith (Andy Slaughter) on securing it.

Along with other hon. Members here, I am a member of the all-party group on home electrical safety, so I declare that interest. I have come to the debate because of the historical links that my constituency has with electrical appliance manufacturing over many years. I will therefore focus my remarks on issues to do with product safety and how faulty electrical products are damaging consumer confidence in the UK.

In Merthyr Tydfil and Rhymney we have a proud history of the manufacture of washing machines. We led the way for many years, making the post-war kitchen appliances modern and convenient. The Hoover factory opened in Pentrebach in my constituency in 1948 as part of the Labour Government’s work to ensure manufacturing advances in the UK after the war. Hoover soon became a market leader in the UK because the products were made to a high standard and were not imported, unlike many of the products manufactured today. By 1973, Hoover’s 25th anniversary in the town, 5,000 people were employed making washing machines, tumble dryers and dishwashers. Manufacturing in the UK had reached its peak. Unfortunately and tragically, it has been allowed to drift and we now rely on cheaper imports.

In March 2009, manufacturing came to an end in Merthyr Tydfil. The surrounding area, including my constituency, is still proud of the legacy of appliances being built locally, giving jobs to the local economy, and benefiting people’s lives.

I do not want to focus just on Hoover’s 2009 decision, devastating as that blow was. Many other manufacturers have also decided to send production overseas, and now import electrical goods into the UK. How can we be sure of the credibility of the component supply chain to large companies, and how do we ensure proper quality of the finished product and that it is built to last? Perhaps our departure from the European Union will offer an opportunity for us once again to galvanise the great range of talent that remains in the UK manufacturing sector and to encourage our trusted British brands to return manufacturing to the UK. Perhaps the Minister will give her view on that. The car industry has been supported, but what about UK white goods manufacturers?

As we have already heard today there is a serious ongoing issue with Whirlpool tumble dryers, which is still having a huge impact on many of our constituents. Given the often wet weather in Wales—

[Mrs Moon]

No!

[Gerald Jones]

Well, it certainly is in parts of Wales; so many of my constituents rely on tumble dryers, and many of those are made by Whirlpool, which owns the Hotpoint, Indesit and Creda brands. Figures from South Wales Fire and Rescue Service show that over the past two years seven fires have been caused by tumble dryers in Merthyr Tydfil and Rhymney. Across south Wales there have been 43 fires, with more than 55% of those attributed to the Hotpoint, Indesit or Creda machines sold by Whirlpool. Those cases highlight the serious failure in product safety across the country. It seems that a well-known, trusted manufacturer has been allowed to place on the market potentially dangerous machines that have the ability to cause serious damage, injury and worse. What will the Minister do to ensure that the products that are manufactured overseas and sold in the UK are safe?

Through our membership of the European Union we have benefited from a range of legislation, cross-border working and co-operation on product safety, market surveillance and consumer protection to ensure that only products that meet strict minimum safety standards can enter the marketplace; additional safeguards have been created for our constituents and they have been provided with rights to redress when things go wrong. What work is the Minister doing with colleagues in the Department for Exiting the European Union to ensure that that can continue after Brexit?

I understand from research undertaken by the charity Electrical Safety First that there has been an increase in the number of second-hand goods sold online via social media, including a large number of white goods. Vulnerable people, including those in my constituency, who now have less disposable income owing to Tory austerity, may now buy a second-hand product rather than a new one. The item may be unsafe or previously have been recalled by the manufacturer—something that neither the seller nor the buyer may be aware of. As my hon. Friend the Member for Bridgend (Mrs Moon) said, such things may be acquired through moving home. Will the Minister look at the number of previously recalled second-hand goods that have been sold, to find out the impact on product safety and on the safety of our constituents in their homes?

What will the Minster do to reassure us and our constituents that the Government are taking the issue seriously? What are the Government doing to ensure that product safety legislation is fit for purpose? I understand that Whirlpool is struggling to contact a large number of people who may have one of the faulty machines in their home. What work is the Minister undertaking with Whirlpool to ensure that those machines are found and that our constituents are kept safe? One of the Minister’s roles is to ensure consumer safety. Will she now demonstrate that it is possible for our constituents to be confident that manufacturers will take responsibility for their products, and that they will act to prevent more of the incidents with tumble dryers that have happened recently, the consequences of which have been so devastating? I hope that the Minister can provide answers to my questions.