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Written Question
Railways: Greater London
Tuesday 6th September 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he (a) has had and (b) plans to have discussions with rail operators on plans to restore services that have been recently withdrawn in London at a future date.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

The pandemic has changed travel habits, and operators needed to adapt quickly to passengers’ new travel patterns.

Train operators have been working with their local markets and key stakeholders, including passenger groups, to ensure the needs of local communities are prioritised in the development of all service offers.

Operators will continue to develop demand-led timetables that can adapt to passengers’ evolving needs, whilst also providing stability and making the running of the railways fairer for taxpayers.


Written Question
Railways: Public Consultation
Tuesday 6th September 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he (a) has had and (b) plans to have discussions with rail operators on the role of public consultation prior to withdrawing services or reducing carriage numbers.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

The pandemic has changed travel habits, and operators needed to adapt quickly to passengers’ new travel patterns.

Train operators have been working with their local markets and key stakeholders, including passenger groups, to ensure the needs of local communities are prioritised in the development of all service offers.

Operators will continue to develop demand-led timetables that can adapt to passengers’ evolving needs, whilst also providing stability and making the running of the railways fairer for taxpayers.


Written Question
Railways: Tickets
Monday 20th June 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the Prime Minister’s comments in his speech of June 2022 on the benefits of closing ticket offices that are not well used, what recent assessment he has made of the potential impact of such ticket office closures on (a) jobs and (b) the accessibility of the rail network in south east London.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

No final decision has been taken on ticket offices. In considering any proposed changes and making any decisions, the Department will consider the appropriate equalities analysis and the potential impacts of any decisions on passengers with protected characteristics.


Written Question
Railways: Tickets
Monday 20th June 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the comments by the Prime Minister in his speech of 9 July 2022 on the benefits of closing ticket offices that are not well used, whether he has had discussions with representatives of (a) Southeastern and (b) Govia Thameslink regarding potential ticket office closures in south east London.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

No final decision has been taken on ticket offices. Any potential changes to the opening hours of ticket offices, or proposals for closing ticket offices would be led by the Train Operating Companies directly and follow the regulatory obligations set out in the Ticketing and Settlement Agreement. Discussions regarding this issue have not taken place with Southeastern Trains or Govia Thameslink Railway.


Written Question
Railways: Finance
Wednesday 12th January 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, for what reason his Department is delayed in providing annual updates on the Rail Network Enhancement Pipeline.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

We remain committed to publishing the RNEP update, which has been delayed by the need to take account of the impacts of the pandemic and the Spending Review. We want to provide as much clarity and certainty as possible on rail enhancements and will set out our plans shortly.


Written Question
Railways: Finance
Wednesday 12th January 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, when the Rail Network Enhancement Pipeline will next be updated.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

We remain committed to publishing the RNEP update, which has been delayed by the need to take account of the impacts of the pandemic and the Spending Review. We want to provide as much clarity and certainty as possible on rail enhancements and will set out our plans shortly.


Written Question
Trains: Greater London
Monday 10th January 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he has taken to consult (a) hon. Members representing London constituencies, (b) Greater London Assembly members, (c) local authorities and (d) the London Mayor on train timetable alterations made since March 2021 in response to the covid-19 outbreak.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

In light of the surge in Omicron cases and rising staff sickness, the rail industry has made plans to operate the maximum level of service it can run reliably within existing operational constraints, to ensure passengers can plan their journeys with confidence.

Responding effectively to the challenges posed by this pandemic meant that the rail industry had to amend its timetables at short notice, cope with fluctuating passenger demand and staff absence, and act quickly on feedback from stakeholders. Train operators worked closely with their local markets and key stakeholders, including passenger groups, Members of Parliament, local and mayoral authorities, to find the best solution to the needs of the local community, and run a reliable service within existing current operational constraints. Industry partners will continue to collaborate to develop attractive timetables that are reliable and deliver excellent performance for passengers.


Written Question
Trains: Coronavirus
Monday 10th January 2022

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what savings have been made as a result of train timetable alterations made in response to the covid-19 outbreak since March 2021.

Answered by Wendy Morton - Shadow Minister (Foreign, Commonwealth and Development Office)

The national rail timetable changed three times since March 2021, in May, September and December. The industry sought to improve its passenger service offer and deliver an attractive, reliable and punctual timetable that met passengers’ needs. The changes implemented throughout 2021 increased the number of services that ran, which did not therefore attract cost savings.


Speech in Commons Chamber - Wed 08 Dec 2021
Rail Investment and Integrated Rail Plan

"Can the Secretary of State confirm that, while he is letting down passengers across the north and the midlands, he is also letting down passengers in London? Can he confirm what conversations he has had with his colleagues in the north of England about the 43,000 jobs that will be …..."
Helen Hayes - View Speech

View all Helen Hayes (Lab - Dulwich and West Norwood) contributions to the debate on: Rail Investment and Integrated Rail Plan

Written Question
Imports: Brexit
Tuesday 16th November 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Department for Transport:

To ask the Secretary of State for Transport, pursuant to Answer of 29 October 2021 to Question 63799 on Imports, what assessment has he made of the impact of the UK’s withdrawal from the European Union on haulage industry staffing.

Answered by Trudy Harrison

Countries across Europe and globally are facing similar HGV driver shortages. The Government is therefore focusing on developing UK-based talent as the enduring solution to the HGV driver shortage which will secure the future of the workforce.

We have taken decisive action to address the acute driver shortage, with 30 specific measures taken by the Government already. We are seeing results with 1,350 more haulier tests available a week from the Driver and Vehicle Standards Agency.