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Written Question
Personal Independence Payment: Proof of Identity
Tuesday 31st March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many PIP claimants were required to show a form of identification during their application in the last five years.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

All PIP customers are required to verify their identity during the application process. This can be done using a variety of evidence, including photographic identification if appropriate.

The following documentation can be used by British Nationals making a PIP application as part of the process to verify their identity:

  • British Passport
  • UK Driving Licence
  • Armed Forces ID card (can only be accepted face-to-face)
  • Police warrant card (can only be accepted face-to-face)
  • National Health Service (NHS) ID card containing a biometric chip (can only be accepted face-to-face)
  • ID cards carrying the Proof of Age Standards Scheme (PASS) accreditation logo (UK and Channel Islands)
  • HM Armed Forces Veteran Card (can only be accepted face-to-face)
  • A certificate of registration or naturalisation as a British citizen, which indicates the holder is entitled to take up employment in the UK

In some circumstances - where they fully meet the lay conditions - someone who is not a British national can claim PIP. The Eligibility criteria to claim PIP for someone who is not a British National can be found here: Personal Independence Payment (PIP): Eligibility - GOV.UK

You must:

  • normally live in or show that you intend to settle in the UK, Ireland, the Isle of Man or the Channel Islands
  • not be subject to immigration control (unless you’re a sponsored immigrant)

If you’re from the EU, Switzerland, Norway, Iceland or Liechtenstein, you and your family usually also need settled or pre-settled status under the EU Settlement Scheme to get PIP. The deadline to apply to the scheme was 30 June 2021 for most people, but you might still be able to apply.

If a customer meets this eligibility criteria, then the following documents can be provided to prove their identity:

  • Passport of European Union (EU) or other nationalities
  • Identity cards from an EU or European Economic Area (EEA) country that follow Regulation - 2252/2004 - EN - EUR-Lex (link is external)
  • A residence permit, registration certificate or document certifying or indicating permanent residence issued by the Home Office to a national of an EEA country or Switzerland
  • A permanent residence card issued by the Home Office or the Border and Immigration Agency to the family member of a national of a EEA country or Switzerland
  • A passport or other travel document endorsed to show that the holder is exempt from immigration control and either:
    • is allowed to stay indefinitely in the UK
    • has the right of abode in the UK
    • has no time limit on their stay in the UK
  • An Immigration Status Document issued by the Home Office or the United Kingdom Border Agency to the holder with an endorsement indicating that the person named in it, is allowed to stay indefinitely in the United Kingdom or has no time limit on their stay in the United Kingdom
  • EU or other nationalities photo-card driving licence accompanied by an international driving permit, valid up to 12 months up to the date of when the individual entered the UK (can only be accepted face-to-face)
  • ARC (Application Registration Card) and Home Office Decision Grant Letter. These documents can be used together if the information is the same and confirmed by the Home Office to verify ID, but only by exception, when a refugee has not had their UKVI account created by the Home Office to access their eVisa. One without the other cannot be accepted
  • Home Office ‘View and Prove’ eVisa service (can only be accepted face-to-face).

Please note that although a document is listed, there may be a need for accompanying evidence alongside any of these to sufficiently prove someone’s identity.


Written Question
Personal Independence Payment: Proof of Identity
Tuesday 31st March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what forms of photographic identification are accepted from applicants who do not hold a UK passport or driving licence during the PIP application process.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

All PIP customers are required to verify their identity during the application process. This can be done using a variety of evidence, including photographic identification if appropriate.

The following documentation can be used by British Nationals making a PIP application as part of the process to verify their identity:

  • British Passport
  • UK Driving Licence
  • Armed Forces ID card (can only be accepted face-to-face)
  • Police warrant card (can only be accepted face-to-face)
  • National Health Service (NHS) ID card containing a biometric chip (can only be accepted face-to-face)
  • ID cards carrying the Proof of Age Standards Scheme (PASS) accreditation logo (UK and Channel Islands)
  • HM Armed Forces Veteran Card (can only be accepted face-to-face)
  • A certificate of registration or naturalisation as a British citizen, which indicates the holder is entitled to take up employment in the UK

In some circumstances - where they fully meet the lay conditions - someone who is not a British national can claim PIP. The Eligibility criteria to claim PIP for someone who is not a British National can be found here: Personal Independence Payment (PIP): Eligibility - GOV.UK

You must:

  • normally live in or show that you intend to settle in the UK, Ireland, the Isle of Man or the Channel Islands
  • not be subject to immigration control (unless you’re a sponsored immigrant)

If you’re from the EU, Switzerland, Norway, Iceland or Liechtenstein, you and your family usually also need settled or pre-settled status under the EU Settlement Scheme to get PIP. The deadline to apply to the scheme was 30 June 2021 for most people, but you might still be able to apply.

If a customer meets this eligibility criteria, then the following documents can be provided to prove their identity:

  • Passport of European Union (EU) or other nationalities
  • Identity cards from an EU or European Economic Area (EEA) country that follow Regulation - 2252/2004 - EN - EUR-Lex (link is external)
  • A residence permit, registration certificate or document certifying or indicating permanent residence issued by the Home Office to a national of an EEA country or Switzerland
  • A permanent residence card issued by the Home Office or the Border and Immigration Agency to the family member of a national of a EEA country or Switzerland
  • A passport or other travel document endorsed to show that the holder is exempt from immigration control and either:
    • is allowed to stay indefinitely in the UK
    • has the right of abode in the UK
    • has no time limit on their stay in the UK
  • An Immigration Status Document issued by the Home Office or the United Kingdom Border Agency to the holder with an endorsement indicating that the person named in it, is allowed to stay indefinitely in the United Kingdom or has no time limit on their stay in the United Kingdom
  • EU or other nationalities photo-card driving licence accompanied by an international driving permit, valid up to 12 months up to the date of when the individual entered the UK (can only be accepted face-to-face)
  • ARC (Application Registration Card) and Home Office Decision Grant Letter. These documents can be used together if the information is the same and confirmed by the Home Office to verify ID, but only by exception, when a refugee has not had their UKVI account created by the Home Office to access their eVisa. One without the other cannot be accepted
  • Home Office ‘View and Prove’ eVisa service (can only be accepted face-to-face).

Please note that although a document is listed, there may be a need for accompanying evidence alongside any of these to sufficiently prove someone’s identity.


Written Question
Personal Independence Payment: Medical Examinations
Tuesday 31st March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many telephone-based PIP assessments are recorded.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The department does not hold readily available data on the number of Personal Independence Payment (PIP) assessments that are recorded by assessment channel.

As set out in the Pathways to Work Green Paper, the department intends to move to a position where all health assessments are recorded by default, with a process allowing claimants to opt out should they wish to do so. This change is intended to improve transparency and trust in the assessment process. Work is under way to implement this measure.


Written Question
Universal Credit: Habitual Residence Test
Monday 23rd March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to UIN 107421, if he will provide a nationality breakdown of people with Universal Credit claims that failed the Habitual Residence Test.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

The information requested is not readily available and to provide it would incur disproportionate cost.


Written Question
Work Capability Assessment
Tuesday 17th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Work Capability Assessments have been (a) curtailed and (b) closed early in the last five years.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Department for Work and Pensions does not hold or publish statistics on the number of Work Capability Assessments (WCAs) that have been curtailed or closed early, either over the last five years or in the most recent year for which data is available.

Published statistical releases on Employment and Support Allowance and Universal Credit WCAs report only on completed assessments and do not include information on curtailed or discontinued assessments.


Written Question
Personal Independence Payment: Medical Examinations
Thursday 12th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many PIP assessments required the use of (a) an interpreter and (b) translation services in the period since July 2024.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Functional Assessment Service contracts launched on 9 September 2024. Between then and the end of January 2026, across all delivery areas, a total of 230,000 Personal Independence Payment (PIP) assessments were completed with a translator present.

This includes British Sign Language, Irish Sign Language and lip speaking services, and is not limited to spoken language interpretation.

These numbers are based on completed assessments by either face-to-face, telephone or video where a request for an interpreter or translator was met and are rounded in line with statistical disclosure protocols.

Prior to September 2024, the department does not hold this data for all delivery areas in the outgoing assessment contracts.


Written Question
Visas: Skilled Workers
Wednesday 11th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will publish the number and proportion of licensed sponsoring employers for (a) Skilled Worker visa holders and (b) Health and Care Worker visa holders registered in each local authority area.

Answered by Mike Tapp - Parliamentary Under-Secretary (Home Office)

Official statistics published by the Home Office are kept under review in line with the code of practice for statistics, taking into account a number of factors including user needs, the resources required to compile the statistics, as well as quality and availability of data.

Statistics regarding the UK population is a matter for the independent Office for National Statistics (ONS).


Written Question
Personal Independence Payment: Medical Examinations
Wednesday 11th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people since the start of 2025 have been assessed for PIP a) in-person b) over the phone or c) via video call.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

While this information is not currently published by the department, we will be sharing this data in a future statistical release.


Written Question
Personal Independence Payment: Medical Examinations
Wednesday 11th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people since the start of 2025 have been awarded PIP after an assessment a) in-person b) over the phone or c) via video call.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

While this information is not currently published by the department, we will be sharing this data in a future statistical release.


Written Question
Visas: Skilled Workers
Tuesday 10th March 2026

Asked by: Helen Whately (Conservative - Faversham and Mid Kent)

Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will publish the number and proportion of applicants granted (a) Skilled Worker visas and (b) Health and Care Worker visas whose declared workplace is located in each local authority area.

Answered by Mike Tapp - Parliamentary Under-Secretary (Home Office)

Official statistics published by the Home Office are kept under review in line with the code of practice for statistics, taking into account a number of factors including user needs, the resources required to compile the statistics, as well as quality and availability of data.

Statistics regarding the UK population is a matter for the independent Office for National Statistics (ONS).