Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to her Department’s press release entitled UK leads global efforts to help communities save the ocean and beat poverty, published on 26 January 2026, whether her Department will measure the environmental impact of solar-powered recycling hubs funded under the Ocean Community Empowerment and Nature Grants Programme.
Answered by Mary Creagh - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
All recipients of Ocean Community Empowerment and Nature Grants must agree outcomes and monitor and report on progress towards them throughout the grant lifecycle. During the application phase, proposed outcomes and the indicators used to measure progress are agreed. These are assessed by an external Expert Committee, which also considers any potential adverse environmental impacts and their corresponding risk mitigations.
An independent evaluation is planned for the programme and will provide further evidence on progress towards agreed outcomes and impact. This process will form the basis for assessing the environmental impact of projects, including the solar‑powered recycling hubs funded under the programme.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to her Department’s press release entitled UK leads global efforts to help communities save the ocean and beat poverty, published on 26 January 2026, whether her Department has agreed outcomes with Ocean Community Empowerment and Nature Grants Programme recipients.
Answered by Mary Creagh - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
All recipients of Ocean Community Empowerment and Nature Grants must agree outcomes and monitor and report on progress towards them throughout the grant lifecycle. During the application phase, proposed outcomes and the indicators used to measure progress are agreed. These are assessed by an external Expert Committee, which also considers any potential adverse environmental impacts and their corresponding risk mitigations.
An independent evaluation is planned for the programme and will provide further evidence on progress towards agreed outcomes and impact. This process will form the basis for assessing the environmental impact of projects, including the solar‑powered recycling hubs funded under the programme.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to her Department’s press release entitled UK leads global efforts to help communities save the ocean and beat poverty, published on 26 January 2026, what assessment she has made of the long-term financial sustainability of recycling projects funded under the Ocean Community Empowerment and Nature Grants Programme.
Answered by Mary Creagh - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
The Ocean Community Empowerment and Nature Grants Programme assesses long‑term financial sustainability as part of its highly competitive two‑stage application process. Applicants must set out their methodology, the evidence base for their approach, how the project will be sustained over the long term, including financially, and a clear pathway to delivering outcomes. Applications are assessed at both stages by a panel of experts against published criteria, including financial sustainability and only applicants assessed as having high long‑term financial sustainability are successful.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled ‘Government unveils biggest overhaul to water in a generation’ published on 19 January 2026, whether the roll-out of smart meters will remain voluntary for homeowners.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
Under the Water Industry Act 1991 and the Water Industry (Prescribed Conditions) Regulations 1999, water companies do not have to ask customers before they install a water smart meter, but can only bill the customer (compulsory metering) where specific conditions are met. These conditions include where the property is in an area designated as under serious water stress, or where specific conditions are met, such as a change of occupier, a new property, or a swimming pool on premise. Any water company using these powers must show this approach represents value for money and has customer support in their Water Resource Management Plan consultations.
Moving to a metered supply can deliver water-use reductions of up to 17%. Improving water efficiency offers a win-win by reducing bills, supporting sustainable water supplies, and protecting the environment. Government's commitment to fairer bills and better data for customers in our White Paper seeks to maximise the benefits of this reduction in water usage for customers.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled ‘Government unveils biggest overhaul to water in a generation’ published on 19 January 2026, what estimate her Department has made of the potential impact of her Water White Paper on household bills once implemented.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
Managing cost of living pressures is a priority. These reforms build on safeguards for households, including by strengthening the Guaranteed Standards Scheme and reforming the WaterSure support scheme. Affordability must be at the core of any future investment plans. The Government will be doing an impact assessment for the water reform bill which will cover the costs and benefits of reforms.
The reforms are ultimately designed to support growth, reduce bill volatility, and keep costs fair for customers in the long-term.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, when she anticipates the new Water Ombudsman will become operational.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
To rebuild consumer trust in the water sector, it is vital customers have assurance their complaints will be resolved. The Government will therefore establish an independent, impartial and accredited Ombudsman which is approved and overseen by the regulator, in line with approaches used in other sectors.
We will establish the Ombudsman at the earliest opportunity. The Government will publish a Transition Plan later this year, setting out a roadmap to guide the sector from today’s system to the future model.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, how her Department plans to monitor and report progress on private sector investment over the next five years.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
Before 2029, the water industry will deliver a water infrastructure upgrade programme worth £104 billion. Upgrades will include 10 million new smart meters, progressing 9 new reservoirs, and delivering 3,000 storm overflow projects. This will require the highest level of private sector investment in the water sector since privatisation. The investment programme will drive economic growth, create jobs, and enable thousands of new homes.
Ofwat, the independent economic regulator, monitors and reports on water company spending and financing through its annual performance report and its monitoring and financial resilience report. These documents are publicly available.
The Government has set out its new vision for water through a White Paper published on 20 January 2026. The White Paper sets out once in a generation reforms that will transform the water system for good, with a renewed focus on securing a fair deal for customers, investors, and the environment, to rebuild trust and secure a water system that works for everyone.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, with reference to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, what powers the new Water Ombudsman will have to require compensation payments to customers following service failures.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
All customers of water and sewerage companies are entitled to guaranteed minimum standards of service, as set out by Government. These rights are known as the Guaranteed Standards Scheme (GSS). Where a company fails to meet any of the standards, it is already required to make a specified payment to the affected household or business customer.
However, to rebuild consumer trust in the sector, it is vital customers have assurance their complaints will be resolved. We will establish an independent, impartial and accredited Ombudsman which is approved and overseen by the regulator, in line with approaches used in other sectors. This will guarantee protections for customers by ensuring they can access legally binding resolutions when a water company has failed to resolve a customer complaint.
Government has committed to publish a Transition Plan this year to lead the water sector through transformative reforms such as the new Water Ombudsman.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, what estimate her Department has made of the proportion of households experiencing water disruption each year which will be resolved as a result of her Water White Paper, once implemented.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
The Government’s New Vision for Water sets out our plans to being forward measures specifically designed to improve the resilience of our water infrastructure and minimise disruption for customers.
This includes providing the new, integrated water regulator with powers to conduct ‘no-notice’ inspections to bolster enforcement of the Security and Emergency Measures Direction which requires water companies to be prepared to respond to disruption to water supplies in the first place. In addition, a new Chief Engineer will be embedded in the new regulator to oversee company behaviour, and guide companies to focus on fixing crumbling pipes and treatment works, as part of stronger, prevention-first measures to mitigate future disruption.
Where disruption occurs, the Government has already taken action to update the Guaranteed Standards Scheme, doubling – or more than doubling – compensation levels and adding new standards, to hold companies to account and stand up for customers.
Asked by: James McMurdock (Independent - South Basildon and East Thurrock)
Question to the Department for Environment, Food and Rural Affairs:
To ask the Secretary of State for Environment, Food and Rural Affairs, pursuant to her Department’s press release entitled Government unveils biggest overhaul to water in a generation, published on 19 January 2026, what improvements to water infrastructure will be made in South Basildon and East Thurrock constituency as a result of her Water White Paper.
Answered by Emma Hardy - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
The Government’s New Vision for Water sets out measures to bring forward a shift towards proactive maintenance of water company assets, and tougher oversight and stronger accountability for water companies to deliver.
This includes providing the new, integrated water regulator with a new Chief Engineer and dedicated supervisory teams for each water company, which will guide companies to focus on fixing crumbling pipes and treatment works and increase grip over water company delivery.
There are several improvements planned for water infrastructure in the Basildon and Thurrock areas, as part of £104 billion of investment across the country to fund essential infrastructure over five years. Further information on Water Industry National Environment Programme (WINEP) actions for water companies to deliver within the 2025-2030 period is available for the public here: Price Review 2024 Water Industry National Environment Programme (WINEP) App. This can be filtered to show the Basildon and Thurrock areas.