243 Jim Shannon debates involving the Department for Work and Pensions

Disability Confident Scheme

Jim Shannon Excerpts
Wednesday 10th January 2018

(6 years, 3 months ago)

Westminster Hall
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Luke Graham Portrait Luke Graham
- Hansard - - - Excerpts

I thank my hon. Friend for that intervention. The scheme is commendable, and being UK-wide allows it to provide consistency and a standard for employers, both large and small, across the United Kingdom.

My third point is about employer engagement and retention. The Disability Confident campaign was set up by the Government in July 2013 and aims to help employers improve how they attract, recruit and retain disabled workers. The scheme also aims to educate employers about the benefits of employing disabled people. Some 5,000 employers have signed up to the scheme since 2016, including my own parliamentary offices, Clackmannanshire Council and Perth and Kinross Council, which both cross through my constituency, and several other businesses in my constituency. I encourage everyone in this place to sign their offices up for it. It is quick and easy—it takes only a few minutes. If hon. Members need any help, they should pop by my office. I am also pleased to say that the main Departments have achieved Disability Confident leader status, a standard to which many organisations should aspire.

In researching for this debate, I came across a number of exciting case studies, including a company in my constituency that has signed up for the Disability Confident scheme. The Glenalmond Timber Company in Methven has been signed up for two years and has taken on a number of employees through the scheme. Most recently, it hired Colin, who is deaf. Colin started only a few weeks ago, but in that time he has been made to feel part of the team. Jed, his team manager, helped him to settle in by learning sign language. Jed commented that he “saw the man, not the disability”. In return for that commitment, the company gets an enthusiastic, hard-working and happy employee. Indeed, Colin’s wife commented that she had never seen her husband so happy.

Glenalmond Timber Company has also worked closely with the local jobcentre and disability centre to maximise the benefits of the Disability Confident scheme and what the company can offer through it. Staff have nothing but positive comments, and Jed has been invited to speak to students in local schools about his experience and about how they can be involved in skills development schemes and apprenticeships to ensure that their talent is not wasted.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I thank the hon. Gentleman for securing the debate. Although I very much support the scheme—that is why we are all here—many small and medium-sized business in Northern Ireland do not have the resources to participate in it. Companies that want to be part of the scheme but have upstairs offices or would have to widen doorways for people who use wheelchairs or take measures to allow visually disabled people to fully participate cannot take part because of the cost of renovating their buildings. Does he agree that that is a shortfall of the scheme? Perhaps the Minister will address that in her response.

Luke Graham Portrait Luke Graham
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I realise that the scheme is a start, and later in my speech I will come to a number of areas that I hope the Minister and the Government will seek to develop further.

I was talking about the Glenalmond Timber Company. For people who do not know, Methven is a village in my constituency—it is not a bustling metropolis. There is not a huge amount of infrastructure, nor is there a particularly strong disability lobby that has worked hard on local or national Government. However, a company there is committed to seeing the person and not the disability, and it has reaped the positive results of that. I commend the Glenalmond Timber Company for the work it has done through Disability Confident. I hope the Minister will join me in visiting its site in the near future.

Of course, it is not just local businesses that are involved; national and international businesses have also signed up to the scheme. I thank Sainsbury’s, which has provided information on cases across the United Kingdom. It is a large corporation that has been highly involved in the Disability Confident campaign. One of its employees in the north of England experienced some mental health issues and has only just felt confident enough to talk about his condition at work. Although he requested to remain anonymous, he commented:

“There is still a stigma about mental health, so I was nervous about talking about it. But receiving a firm diagnosis recently made it easier for me to speak up. Everyone I’ve had contact with here has been really supportive and keen to help. I worked with my line manager and HR to come up with adjustments, which have made a massive difference. Flexible rotas, extra preparation time at the start of shifts and the addition of a click and collect shift to my working week have made things less stressful.

I’m now really enjoying my job. There’s great camaraderie and team spirit, and with regular reviews as we go along, there’s no reason I won’t be able to stay in the role long-term…I’d advise colleagues dealing with mental health conditions to take that first step and talk to their managers. Once you’ve said the words, it gets much easier.”

Those words are great to hear and show that the scheme is making a great start, but there is still a lot of work to do.

The 2017 Conservative manifesto committed, as my hon. Friend the Member for Berwickshire, Roxburgh and Selkirk (John Lamont) mentioned, to getting 1 million more disabled people into employment in the next 10 years. The Government therefore released a White Paper entitled “Improving Lives: the future of work, health and disability” in November last year. The strategy is based partly on supporting disabled people to find work but also on providing investment to support them to stay in work, as mentioned by the hon. Member for Strangford (Jim Shannon). The White Paper states that the Government will

“increase the reach and effectiveness of Disability Confident”,

while the Disability Confident business group has been established to provide leadership, peer-to-peer support and the sharing of best practice. Furthermore, the White Paper included the following policies and proposals. First, the roll-out of the personal support package, which includes the recruitment of 200 community partners, 300 disability employment advisers and about 100 small employer advisers. It will also provide support for individuals to help find and keep a job. Secondly, the Government have committed—I am sure that the Minister will elaborate on this—to explore the best options to provide support to those with more complex needs, and those who are furthest from the labour market across the United Kingdom.

Luke Graham Portrait Luke Graham
- Hansard - - - Excerpts

Indeed. I will come to that point towards the end of my speech.

The Government’s proposals are all laudable and aspirational, and I am sure they will receive cross-party support in their implementation. I also ask the Minister to ensure that any new provisions are UK-wide and not limited by devolution settlements anywhere in the United Kingdom.

Jim Shannon Portrait Jim Shannon
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The hon. Gentleman is most kind in giving way. The other reason I wanted to come to the debate and make a comment was that over the years I have heard from a number of civil servants employed by Government who have lost their jobs due to their ill health—irritable bowel syndrome is one such example. It is a colossal experience for the person concerned, but even though they were employed by Government, the Government paid those people off. This debate is an opportunity to raise awareness in all Government Departments to ensure that people are not penalised because of their ill health in jobs they wish to stay in.

Luke Graham Portrait Luke Graham
- Hansard - - - Excerpts

I could not agree more. I hope that, through further speeches, we will hear more case studies and examples to try to raise the profile of the issue further. I know that the debate will not be left in this Chamber but that it will be continued by Members across the House in their constituencies and hopefully in the main Chamber. As I said, I urge cross-party support, because everyone has a role to play in helping to achieve the Government’s commitments as well as getting behind some of the Government’s policies and practical applications to try to ensure we achieve the targets set.

The Disability Confident scheme is about creating a movement for change, getting employers to think differently about disability and to act to improve recruitment and retention of disabled workers. The scheme has three levels that have been designed to support employers on their Disability Confident journey. An employer will complete each level before moving on to the next.

At the start of an employer’s Disability Confident journey, it can sign up via gov.uk with its Disability Confident commitments and identify at least one thing it can do that will make a difference for disabled employees. The second step is to become a Disability Confident employer. Such an employer will need to undertake a self-assessment, testing its business against a set of statements grouped into two themes: getting the right people for the business; and keeping and developing those people. For both themes, the employer will need to agree to take all of the actions set out in the core actions list and at least one from the activity list to make good on its commitment.

The final level, achieved by some Government Departments, is level 3, a Disability Confident leader. For that, an employer needs to meet two additional elements. First, it must challenge itself through self-assessment and open up to external challenge to ensure it really is pushing itself and delivering the best for its people. The second element is leadership within industry and among peers as well as with its own communities and supply chains.

By working through the scheme, employers also get access to a wide range of information, good practice and other resources, including links to Department for Work and Pensions programmes that can provide practical assistance. For example, Access to Work provision rose by 8% last year, and for some groups it rose at an even faster rate. For example, the number of deaf people who had support approved increased by 13%. There was also a significant increase in the number of people with provision approved who have mental health conditions, which was up 37%, and those with learning disabilities, which was up 25%. For young people aged 16 to 24, the increase was 26%.

Those metrics are all encouraging, and the scheme has the right intent and policies to progress. However, no scheme is perfect, as alluded to by other Members, so I ask the Minister and the Government team to look at continuously improving the scheme over the next few years and ensure that it is regularly reviewed so that we can check progress and see if anything can be done to provide UK employer incentives, especially for small and medium-sized enterprises, where cash is more constrained and it is more difficult to make the changes that would allow extra people to enter our workforce and increase our productivity.

Universal Credit: Private Rented Sector

Jim Shannon Excerpts
Tuesday 9th January 2018

(6 years, 3 months ago)

Westminster Hall
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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It is a pleasure to serve under your chairmanship, Mr Gray. I thank the hon. Member for Eastbourne (Stephen Lloyd) and congratulate him on securing this debate. I was happy to co-sign his request to the Backbench Business Committee, and I am aware of the issues.

I will make some generic comments at the beginning, and then I will refer to Northern Ireland, as other Members have, and what we are doing there. We in Northern Ireland face the issue of how people can pay regularly for their rent in private accommodation. Every day, every week and every month, it is an issue in my office. Where there is a dearth of Housing Executive properties and housing association properties, people must go to private rented landlords for accommodation. There are approximately 4,000 people on the housing list in my constituency. They are in different categories, but around 1,000 of them are priority, which gives an idea of the housing need. The population is growing continuously, so we need to build above and beyond need to catch up. That is some of the background to the problems. As a result, there are not enough houses for the people who apply for housing, so they look elsewhere.

Rents in housing sector properties in Northern Ireland are between approximately £375 and £400—housing association rents are a bit higher again. In private accommodation outside the Housing Executive, people can pay anywhere between £500 and £600. Who pays that difference? The tenant. In some cases, the tenant is unable to pay and can apply for a discretionary payment that helps to meet some of the deficit. That lasts for a year and then they have to apply again. If they are successful, they have another year of a discretionary payment that enables them to pay their rent. I understand that such comments may be helpful to the debate.

A large proportion of people who live in the private rented sector are single parents under financial stress. We must be ever mindful of those people and how we address this issue. For them, finding the balance from minimal financial resources is an increasingly large problem. That is why this debate is so important. I spoke to the Minister beforehand and I am sure that she will be responsive to the concerns that we have all expressed. I want to be helpful to her in referring to some of the things that we are doing in Northern Ireland.

Landlords are faced with real problems. How do they continue to serve people who want private accommodation and work within the Government’s system at the same time? The Government have set moneys aside to increase targeted affordability funding by £40 million in 2018-19 and £85 million in 2019-20. Does that address the issue? From what hon. Members from the mainland have said in this debate, I would gently suggest that it does not. We look to the Minister to see how we can address the problem on the mainland.

The National Landlords Association has furnished me with some correspondence. The result of those problems is that landlords sell their property, and we have more people in poverty and more people seeking accommodation. We have heard about larger numbers of families living together in cramped accommodation. Debt continues to be the problem. In Northern Ireland, we have carried out legislative change. I suggest that the Minister looks at that as a marker of how we could do it better.

The fact is that 4.8 million people or 1.9 million privately renting households are entitled to less housing benefit than before the 2011 reforms. The average decrease is £19 per household per week. The figures show that people in the low-income bracket are suffering most. We need to do something in relation to that.

The National Landlords Association quarterly landlord panel states:

“Just two in 10 landlords…are willing to let to tenants in receipt of housing benefit or universal credit”.

That leaves eight landlords who are not prepared to. It is now less than 20%, which is down from 34% in 2013. I am sure the Minister has the background information that came from the Residential Landlords Association, which makes 16 recommendations. I suggest that those recommendations indicate a way and a methodology to address the issues.

My hon. Friend the Member for East Londonderry (Mr Campbell) made a succinct and important intervention. His comment was very salient—I leaned across and said, “Well, that’s my speech nearly over now”. He is a very modest person, but he was on our party’s committee in Northern Ireland that brought forward legislation in Northern Ireland to make a difference. He can take some credit for the changes there, as can our party. It is only fair that we put that on the record and give him the credit that he deserves.

We have legislation in Northern Ireland that clearly encapsulates what we are trying to achieve for everyone in the United Kingdom. Respectfully, if the Minister wanted to put in place something that would be suitable for the whole of the United Kingdom of Great Britain and Northern Ireland, she could do no better than replicate the legislation and the terminology that we have in Northern Ireland. That will address many of the issues that the hon. Member for Eastbourne raised and that other hon. Members and I have tried to address in our small contributions.

Independent Living Fund

Jim Shannon Excerpts
Tuesday 9th January 2018

(6 years, 3 months ago)

Westminster Hall
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I congratulate the hon. Member for Wrexham (Ian C. Lucas) on making such a cognisant speech and describing the issues very well. He mentioned Northern Ireland and, obviously, I will take the chance to refer to that. My hon. Friend the Member for East Londonderry (Mr Campbell) intervened to give some thoughts on what might come. We may be a wee bit disappointed not to have many people participating in the debate, because those who have an interest in the independent living fund will know the good it brings. Perhaps Members’ interests are on a much more taxing issue in the main Chamber.

The independent living fund is a national resource dedicated to and specifically tasked with delivering financial support for disabled people. Every one of us deals with all sorts of people in our constituency offices, and a large number of those are disabled. I have always been encouraged by the fact that the independent living fund enables people with clear disabilities to have some sort of a normal life, like we all have. Who in their right mind would not say that it is right to do that? Why should someone who is visually disabled, has behavioural problems or problems controlled by medication not have the opportunity for some independence? Just because people are disabled does not mean that they cannot look after themselves and that they should not be encouraged to do things. The fund enables those disabled people to live normal lives in the community, rather than live in residential care. There must be a great pride and enjoyment in independent living, with people being on their own and not needing residential care. Although the fund is not available in the way that it has been in England and Wales, we retain that in Northern Ireland—it is also retained in Scotland. We continue to support former independent living fund recipients.

Obviously, it is a pleasure to see the Minister in her place. We are here not to give her a hard time—that is not what it is about—but to suggest that, although it is a devolved matter, we recognise its good. Perhaps the Minister will respond to that in a positive way, and to the very salient points made by the hon. Member for Wrexham. Why should those who have disabilities not have recourse to an independent living fund? Why should they not be able to live a normal life? I believe they should, and I say to the Minister gently that it is discriminatory to do otherwise. The hon. Gentleman referred to that in his introduction, and I will focus on that in my contribution.

I refer the Minister to the inquiry carried out by the UN Committee on the Rights of Persons with Disabilities, which was conducted under article 6 of the optional protocol to the convention on the rights of persons with disabilities, to which the UK has been a signatory since 2007. I understand that a number of UK groups and organisations have contacted the committee with fears that Government reforms were having a negative impact on the basic but critical right of disabled people under articles 19, 27 and 28 of the convention. It is important that we do not ignore that. I am my party’s spokesperson on human rights, so it is an issue close to my heart, and I want to focus on it in the short time we have.

Articles 19, 27 and 28 of the convention are concerned with living independently, employment and social protection—all three are critical things that we have every day in this Chamber as able-bodied people, but that other people may not have in some parts of the United Kingdom of Great Britain and Northern Ireland. The Library briefing states:

“The Independent Living Fund in the State party has been closed to new claimants since 2010 and was definitively closed in June 2015. The funds transferred from the central administration to local authorities under the scheme of localization were not ring-fenced in England”—

the hon. Member for Wrexham referred to that in his speech—

“affecting the majority of former Fund users.”

Therefore, the ones who are most impacted are those who were recipients of it and now are not. The impact on them is greater than ever. The briefing states:

“The Committee finds that former Fund claimants have seen the support they received from local authorities substantially reduced, to the extent that their essential needs in areas such as daily personal care are not sufficiently covered.”

We encouraged them to be involved in the scheme and then we took away that scheme. We took away the independence that they once had. That concerns me. It continues:

“The Committee takes note of the decision made by the devolved administrations in Scotland and Northern Ireland for the maintenance of schemes equivalent to the former Independent Living Fund”.

The briefing also cites an article titled “Government’s failure to ring-fence ILF funding ‘is leading to postcode lottery’” across the United Kingdom of Great Britain and Northern Ireland.

Jim Cunningham Portrait Mr Jim Cunningham
- Hansard - - - Excerpts

One issue—I am sure the hon. Gentleman has come across this as well—is young people with mental illnesses, which very often imposes a burden on the families concerned.

Jim Shannon Portrait Jim Shannon
- Hansard - -

I have come across that issue—many of my constituents are affected. Often, for those people with mental problems, the medication and their families monitoring, assisting and supporting them is all part of it. They want to have that independence as much as they can within the restrictions of their lifestyle and medications, with the support of their families.

We cannot forget the press headlines of the last few years—I will quote some of them to have them on record. I am not a Welsh MP, and none of us here is a member of the Welsh Government, but one headline in relation to the Welsh independent living grant states that the Welsh Government have “sold disabled people down the river”. Another headline reads: “Disabled activist ‘is fighting for his life’ as he hands petition to Welsh government”. I know and understand that it is a devolved matter for which the Minister is not responsible, but these are indications of where we need to do things. Another headline, dated 13 July 2017, reads: “Disabled people call for return of UK-wide Independent Living Fund”, to which everyone should subscribe. The last of the recent headlines is: “Years of austerity have left personal assistance in ‘very fragile state’”.

Hon. Members have a duty, to which I think we all subscribe, to reach out to ordinary people who just happen to have a disability that restricts their ability to have a normal life, to protect them and to enable them at least to aim for a much better lifestyle. It is the duty of elected Members of the House from all parties to ensure that we offer support to those who, unfortunately, do not have the ability to look after themselves. Let us do that in a suitable way. I look to the Minister, with great respect, for a response that enables us all to do that. I know that we have it in Northern Ireland, but parts of the mainland do not. Let us get it all together.

Pension Equality for Women

Jim Shannon Excerpts
Thursday 14th December 2017

(6 years, 4 months ago)

Commons Chamber
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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Does the hon. Gentleman share my concerns, and those of many others in this Chamber, about women who are doing physical and perhaps menial work and who are unable to continue to work for another two years? Does he agree that the Government should consider those who are physically unable to work and to cope with the extra two years and that action should be taken to help those women?

Douglas Ross Portrait Douglas Ross
- Hansard - - - Excerpts

I am grateful to the hon. Gentleman for raising that point. I was able to raise only some of the testimonies that I have had from Moray WASPI women, but I would have included those who are continuing in very hard labour jobs and have worked for a very long time in these sectors, where they have also experienced gender inequality. They suffered while they were working, they thought they were coming up to retirement age, and they have had to continue extremely strenuous work into a period where they thought they would have been retired. They have been hard-working, conscientious employees for so long, and they deserve our support. I hope that the many who are here with us today, and indeed the many around the country who are watching this debate, will feel that there is support around this Chamber and across the parties.

As I said, the key issue is the lack of notification. That is indefensible on the part of any Government. These decisions were made not only by the current Conservative Government but across these green Benches. Governments have let these women down by not ensuring that they had the notification they required to make their plans for the future. As we have heard, they were faced with a cliff edge with no prior notice. That is wrong, and that is why I support the WASPI women.

I also support the very positive comments that we heard earlier about the fact that we are fighting for these ladies’ entitlement to something that they have paid into for their entire lives. They should not have to fight for it—they should be given it. They entered into a contract with the Government that said, “At the end of it, you will receive this pension at this age.” That is why I support these women in fighting for that entitlement. It is why I support the Moray WASPI women who are with us today, all the WASPI women in the Gallery, and all the WASPI women who are watching at home.

Work Capability Assessments

Jim Shannon Excerpts
Wednesday 13th December 2017

(6 years, 4 months ago)

Westminster Hall
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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It is a pleasure to serve under your chairmanship, Ms McDonagh. I thank the hon. Member for Glasgow East (David Linden) for presenting the case so well. I will refer to many of the things he mentioned, but purely from a constituency point of view.

The issues to do with ESA, DLA and PIP appeals that Members have referred to come into my office every day of the week. On my staff I have a lady, Yvonne, who is blessed with the talent of being able to listen to someone, be compassionate and help put into words what people are frightened to write down. The forms are beyond off-putting. Sometimes the format of the forms is disappointing. Yvonne works hard and there is never a day that she is not up to her eyes in the crux of the matter. Housing and planning used to be the major issues in my office, but the major issue of the day now is benefits. We have a full-time staff member who deals with nothing else, and other staff members do so on a part-time basis. Whenever she takes annual leave, I try to keep on top of the most pressing appeals, and that tells me much about her character and what she is able to do.

Our local citizens advice bureau points people to our office as it is simply unable to process the sheer volume of cases of people appealing. I have the deepest respect for the Minister, and I want to put that on record, but does everyone understand how immense the issue is? I invite her to come to my office in Newtownards, if she is ever in the area, to speak to some of my staff. They will tell her clearly what the issues are.

I will quickly run through the system. If a claimant wishes to appeal a decision, they must request a mandatory reconsideration. Guess what happens next? More often than not, the original decision is upheld. Then, the claimant goes through the appeals process. If 64% of ESA tribunal cases find in favour of the claimant—in other words, the original decision is overturned—that indicates that there is something wrong with the system to start with. Two thirds of appeals are successfully appealed. The same thing applies to the DLA and the PIPs as well. It frustrates me greatly when constituents I have known for umpteen years—I have known their physical illnesses and health problems—get a form back that says, “We have decided you can work.” Well, they are not able to work. They do not see the same person sitting across the table from them. They are asked, “Can you jump up and down? Can you walk 100 yards? Can you make your tea?” There are issues with mental health as well; the hon. Member for Glasgow East referred to that.

People ring our offices in genuine distress and actually crying over the issues. Even the hardest heart in this Chamber would have to acknowledge that and take note. The problem is that the unwell person feels as though they have been dragged across hot coals. Their illness is exacerbated by the stress and they become even more ill. I have seen that happening so often.

Alison Thewliss Portrait Alison Thewliss (Glasgow Central) (SNP)
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The hon. Gentleman is making a very good case that chimes with my constituent, Mr Ramsey, who had his ESA terminated. He has arthritis, kidney and heart problems, type 2 diabetes and colitis, and he receives DLA at the higher rate. He is at risk of a heart attack and a stroke if he is made to go back to work, but he was told he could not get what he was entitled to. He has now been placed in the WRAG, so he continues to have great stress and worry about whether he will be hauled back in again.

Jim Shannon Portrait Jim Shannon
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I thank the hon. Lady for her intervention, which will be mirrored by me and everyone else in this Chamber. Indeed, I do not see how anyone could have a different opinion. We see the reality in our offices every day.

The vicious cycle continues. Although it might look good on paper for the decision makers to meet their quotas, it does not look good to the doctor who has to care for the person. We need a system that lends adequate weight to the illnesses that people have without having to tax doctors even more. We all know how difficult it is for doctors to make appointments, and we are asking them to provide additional information that puts more strain on local GP practices. I understand that system. GPs in my constituency have decided to inform patients they will no longer provide letters for PIP or ESA, and will give information only if requested by ESA or by PIP. Again, that happens irregularly.

On the other hand, ESA and PIP request only certain information, so the whole case is not heard and the loser is the person applying. What comes first—the chicken or the egg? People are bouncing back and forth between the benefits office and the GP. It really frustrates me.

Paul Sweeney Portrait Mr Paul Sweeney (Glasgow North East) (Lab/Co-op)
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On becoming a new Member of Parliament I had a stark introduction when I held a street surgery in Dennistoun the day after my election. Some of the massive problems highlighted by the hon. Gentleman came to light for me when a woman approached me in tears in the street and said that she had to support her son who had a high-grade brain tumour—a terminal brain tumour—and yet was still deemed fit to work. In that context, in the face of all the medical evidence, we still see flaws happening in the most degrading and humiliating way. In the face of the most vindictive box-ticking exercise, we see such hard-hearted approaches. Medical opinion must take greater weight in the process. Does the hon. Gentleman agree with that?

Jim Shannon Portrait Jim Shannon
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I absolutely agree with that. The evidence is very clear from the overturning of cases at tribunals. There are people who have complex medical conditions, who are obviously unwell, and there are even wards of court where the court has decided a person is unable to look after their financial affairs, and yet the ESA writes to the person and all of a sudden we have myriad problems.

Delays in mandatory reconsideration and appeals to the tribunal mean that claimants may have to wait many months for the correct result. As the hon. Member for Glasgow Central (Alison Thewliss) says, that adds to the strain that the appellant faces. It does not affect just a single person, but the family as well. As the hon. Member for Glasgow North East (Mr Sweeney) mentioned, it affects the family and everybody coming together.

I am glad to say we have a food bank in our area. Thank the Lord for food banks. One of the biggest reasons why my office points people in the direction of the local food bank is because of benefit delay. The DWP has failed to make reasonable adjustments in line with the Equality Act 2010. The 2017 Green Paper “Improving Lives: the Future of Work, Health and Disability” contained no proposals to substantially reform assessments. I ask the Minister why.

--- Later in debate ---
Sarah Newton Portrait The Minister for Disabled People, Health and Work (Sarah Newton)
- Hansard - - - Excerpts

It is a great pleasure to serve under your chairmanship, Ms McDonagh. I very much welcome this afternoon’s debate, and congratulate my hon. Friend the Member for Glasgow East (David Linden)—I hope I can call him that—on the manner in which he introduced it. Making sure that the most vulnerable people in our society have the support that they need must be something that rises above all party politics. I appreciate the contributions from so many Members today: 11 speakers, with 16 interventions. That shows how important this issue is to Members of all parties across the House.

Today’s debate is also very timely. Only last week, we published our response to the Green Paper consultation proposals for reform in “Improving Lives: the Future of Work, Health and Disability”. I will not have time today to give detailed responses to all the points that have been raised, but if hon. Members were to read that response they would see that many of their ideas for improving the work capability assessment are reflected in the plans we have set out. We have set out a very ambitious programme of testing and learning to make sure that we get this right. I will of course write to Members if I have not been able to address their individual concerns.

We have heard passionate contributions from Members who have rightly talked about their constituents’ experiences. I am a constituency MP first and foremost, as is every Minister. I have had similarly harrowing experiences with my constituents and I have listened to their concerns about the process. I assure hon. Members that I am as motivated as them to make sure the process is as good as it can possibly be. I invite them to send me the individual cases they talked about today so I can take a closer look at them and respond fully.

I have had a month in my new role. After dealing with a number of colleagues who have spoken to me and reading the correspondence I have received, I think it is important that I set up a series of meetings about PIP and ESA so Members and their caseworkers can meet me and the officials in my Department. It will be a kind of teach-in. We will listen to their concerns, explain the improvements we are putting in place and communicate the support that is available. That series of meetings, which will be available to all Members of Parliament, will start in January.

Jim Shannon Portrait Jim Shannon
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Will the Minister give way?

Sarah Newton Portrait Sarah Newton
- Hansard - - - Excerpts

I will not—I have very little time. I can of course follow up the hon. Gentleman’s point after the debate.

The timing of the debate is important for another reason. I welcome the fact that the Work and Pensions Committee is doing an inquiry into ESA and PIP assessments. I assure hon. Members that I will not only participate in that inquiry—I look forward to going along to the Committee next week—but pay attention to its findings and consider them. It is clear from this debate that we are all committed to ensuring that people with health conditions and disabilities have the right support.

In the past couple of weeks, I have visited assessment centres that are undertaking work capability and PIP assessments, and I have seen NHS doctors, nurses and health professionals bring their professionalism and compassion to their work. They are the same people we could meet if we go to an appointment to see a GP or are treated in our local hospital. I have seen compassion and professionalism in the assessments, but I accept that there are improvements to make. We can always do a lot more.

Returning to some of the fundamental points that hon. Members made, it is right that our system focuses on what people can do, not on what they cannot do. We embrace the social model of disability. We want to break down barriers to work and ensure that people can truly reach their full potential in our society and in work, because we know that good work is good for health. I have met many people who would be considered severely disabled, and they tell me that they want an opportunity to participate in society and to work. In my few short weeks as a Minister, I have already seen inspirational work in our NHS and among providers of support for people with disabilities that enables people to have a role in our society. People who have been cast aside, rejected and put on the scrap heap for the past 30 years are now being supported into work.

I am pleased to see the Under-Secretary of State for Health, my hon. Friend the Member for Thurrock (Jackie Doyle-Price), with whom I work in partnership in the Department of Health, here today. We visited a fantastic project run by a mental health trust in London. The doctors said, “We had written off these patients. We never thought that somebody with such a severe mental health problem would ever work, but we have changed our minds because of the programmes we have been putting in place in our hospitals.” We have to focus on listening, learning and developing our systems so that more people like those my hon. Friend and I saw last week have an opportunity to play their full part in society.

Of course, some people are too poorly to work, much as they would like to do so. Every year, the Government spend more money on disability benefits and benefits for people with heath conditions, and it is clearly set out in our spending that we will continue to do so. We are spending more than £50 billion—more than the defence budget—on such benefits, so the idea that we are cutting support to people, as many hon. Members said, is simply wrong.

Any financial support system has to go through a process of evaluation to ensure we get the right support for the right person, and it must be individually based. My vision is very clear: each person is an individual, and no two people are the same. People who on paper have the same medical reports for the same condition will have very different prospects and will be able to do different things. The system must be tailor-made to support them. That is what we are doing in our future strategy, which we set up last week.

Labour introduced the work capability assessment in 2008, and we all agreed that it was not good enough and was not fit for purpose. Since then, it has been under constant review, and we have made more than 100 recommendations. Whenever we find good new ideas to improve it, we implement them. We regularly engage with disabled people and stakeholder groups to ensure that we listen, learn and make improvements. Probably the most significant improvements have been in mental health. Work capability and PIP assessors, and frontline staff in the DWP—the people in the jobcentres and those who make decisions about benefits—have all undertaken mental health training to ensure they are sensitive to the needs of people with mental health conditions.

There is a person behind every statistic, so I am leery about using statistics, but I cannot allow some of the misinformation we have heard today to remain unchallenged. We undertake 1 million ESA assessments every year. Since April, 8% have been appealed and only 4% have been upheld. I know there is a person behind every statistic, and I know the impact that that can have on people, but it is not fair to say that, in the majority of cases, the system does not work. In the majority of cases, it does work.

Universal Credit Sanctions

Jim Shannon Excerpts
Monday 4th December 2017

(6 years, 5 months ago)

Commons Chamber
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I am grateful to the hon. Gentleman for giving way at this late hour of the day, or this early hour of the morning—whatever it might be.

The issues that the hon. Gentleman is describing are United Kingdom-wide. A report from the Central England Law Centre shows that UC sanctions are three times greater than other sanctions. Does the hon. Gentleman agree that that is a worrying trend that affects all constituencies throughout the United Kingdom of Great Britain and Northern Ireland?

Jim McMahon Portrait Jim McMahon
- Hansard - - - Excerpts

That is an important intervention. The Department for Work and Pensions’ own error statistics show that the error lies within the DWP. In 2016-17, claimant error was 1.8% and official error was 4.9%. When claimants are doing what is asked, the margin of error is marginal, so it is the official errors that are sending people into severe debt and often poverty, and, all too often, to the food bank.

Universal Credit: Terminally Ill People

Jim Shannon Excerpts
Wednesday 29th November 2017

(6 years, 5 months ago)

Commons Chamber
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I thank the hon. Gentleman for giving me permission to intervene on him and for bringing this matter to the House for our consideration. Does he agree that, just as disability living allowance had special rules for the terminally ill, universal credit must have compassionate grounds so that it can be adapted to an individual’s circumstances? Each person has circumstances that are specific to themselves.

Drew Hendry Portrait Drew Hendry
- Hansard - - - Excerpts

I thank the hon. Gentleman for making that point, and I will underline it later in my speech.

I held a universal credit summit in my constituency, specifically to challenge the accusations of scaremongering that were coming from the Government Benches. I invited every Tory MP, along with Ministers and indeed the Prime Minister, to come to Inverness to hear testimony from agencies and claimants about the problems of universal credit. Had they attended, they would have heard from Elaine Donnelly, the caseworker at the highland Macmillan-Citizens Advice partnership. She has been dealing with the universal credit cases of cancer patients and the terminally ill. She describes herself as “battle-weary” and “numb” as a result of the number and type of claims that are coming forward and the fact that people are dying before their claims are processed. She told us about a claimant who was dying of cancer not knowing the outcome of her claim and being without any support for six weeks. I welcome the timely reduction of the waiting period to 5 weeks, by the way. It took her three months to get her payment, and when it came through it was wrong. A £500 deduction had been made for another benefit that had never been claimed or received.

Other claimants have included Lucy, a 22-year-old who had missed the deadline, which meant that her PIP and her mobility component were stopped. Her blue badge was lost and her mum’s carer’s allowance was taken away. It was hard work to sort that out. In another case, Jo-Ann’s dad was told in April 2016 that there was nothing more the doctors could do, and he was moved from DLA to PIP that summer. He received two points—eight points are needed for the standard rate and 12 for the enhanced rate. The rules on terminal illness suggested that if the probability was that dying could be expected within six months, the claimant could apply under the special rules. However, the prognosis was unknown. The doctors were saying that it could be a month or a year, and it was unclear whether those rules would be an option, as the doctors could not reasonably say whether death would be likely within six months. Let us just imagine that discussion.

Jo-Ann’s dad and the family had not come to terms with the prognosis, so they could not claim under the special rules. The process was incredibly difficult and caused a lot of stress. As the special rules option was not available, the application had to be followed in the usual way and PIP was not awarded. The mobility car was taken away, leaving Jo-Ann’s dad unable to attend medical appointments or get shopping, due to their rural location, which had no bus services.

Jo-Ann also sat in with her dad, John, at the face-to-face assessment. She described the experience as “awful”, saying:

“They pushed and pushed my dad until he gave them the answer they wanted.”

When he was asked if he could walk 50 yards, he said no, so he was then asked if he could do it even if it took a long time. When he again said no, he was asked if he could do it if there was an emergency and he absolutely had to walk 50 yards. At that point, he felt so pressurised that he said yes. The overview of the assessment then said that he could “reasonably” walk 50 yards. The assessment process is deeply humiliating and degrading, putting claimants in a position where they often feel bad about not being able to carry out certain tasks and even about asking for extra assistance in the form of benefits.

I hope that no one here or watching the debate ever faces a diagnosis of cancer, motor neurone disease or any other terminal illness, yet that happens to people every day. It must be absolutely shattering not only for those who are diagnosed, but for their families. I imagine that the last thing on their minds would be going through the hoops to get the basic financial support that they need, yet that is what universal credit means in its current form.

I mentioned the Motor Neurone Disease Association, which states that MND is a devastating fatal disease that rapidly progresses through the brain and central nervous system, leaving people trapped in a failing body and unable to move, walk, talk, swallow or, eventually, breathe. It kills one third of people within the first year and more than half within two years. A small number survive longer. People with MND and other terminal illnesses and their families face significant financial burdens, with an estimated extra cost of £12,000 a year.

Universal credit needs to work smoothly for the terminally ill, but it does not, and there is nothing like it for causing stress. People do not need and should not suffer delays or stress, and a financial burden is the last thing that they should be asked to face. Universal credit should be easy, but not everyone can use the online portal. Many are simply unable to type. Completing an online application has been described by those who assist the terminally ill as

“extremely arduous and time consuming, often requiring outside help”,

yet help is available only over the telephone, which is clearly inappropriate for anyone who is unable to speak.

The severe disability premium has been abolished under universal credit, costing disabled adults with no carer £62.45 a week or £3,250 a year. The enhanced disability premium was also abolished, costing disabled adults under the pension age £15.90 a week. The Department for Work and Pensions’ stipulation that terminally ill claimants can apply only via special rules if death can be reasonably expected within six months does not work for many people with terminal illnesses. Health professionals are often confused by that condition and about whether they should sign the relevant form, which is known as a DS1500, meaning that people often do not get the swift support that they badly need. Whether people apply under the special rules or not, there is no customer journey specific to claimants with disabilities or vulnerabilities, especially the terminally ill. Those with severe and progressive conditions, including terminal illnesses, are all given work-focused interviews, which is clearly insensitive. As I mentioned earlier, some people do not want their doctor to tell them that they are dying, and it is cruel to ask them to self-certify their fate—cruel and unnecessary.

In conclusion, I have some simple low-cost or no-cost requests of the Minister that he can agree to given the relatively low number of terminally ill claimants: remove the waiting time, which should not be there, for terminally ill people; make the application simpler, which should be easy for this limited number of people; provide direct support or give implicit consent for agencies to apply on a claimant’s behalf; reinstate the severe disability allowance and the enhanced disability premium for terminally ill people; provide a specific journey and special rules for the terminally ill; allow the DS1500 to be submitted by third parties without explicit consent; and, easiest of all, get rid of the cruel requirement for self-certification.

State Pension Age

Jim Shannon Excerpts
Tuesday 21st November 2017

(6 years, 5 months ago)

Westminster Hall
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I congratulate the hon. Member for Coatbridge, Chryston and Bellshill (Hugh Gaffney) on setting the scene. We are all here for a purpose: to speak out on behalf of those who are disadvantaged through the pension scheme. I am very pleased to be here as a member of the Democratic Unionist party and express the view that many others will express in this Chamber.

I want to speak out specifically for those women born in the 1950s who are having to work longer and longer. Just last week my colleagues in our DUP group met with the WASPI women and had a good chat and discussion with them; we had a very constructive and positive meeting. We are here to underline the fact that we agreed that this massive jump from expecting a pension at the age of 60 to having to wait until 66 is a terrible gap to bridge.

I read a Northern Ireland Assembly report focusing on women’s economic transition to retirement, which was released in September and clearly outlined the changes in Northern Ireland. Life expectancy in Northern Ireland has increased by nine years for men and seven years for women. Just to give a bit of perspective, that places women at the forefront of demographic ageing and makes them particularly vulnerable to the adverse impacts of demographically driven policy change. They have on average poorer career progression, higher rates of casual, part-time and low-status work, and receive lower pay. We cannot ignore that.

Gregory Campbell Portrait Mr Gregory Campbell (East Londonderry) (DUP)
- Hansard - - - Excerpts

I thank my hon. Friend for giving way. On the issue of life expectancy, does he agree that while we need to resolve the issue of the WASPI women now, this Government and future Governments need to think long term, rather than reacting to immediate pressures in the short term?

Jim Shannon Portrait Jim Shannon
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I thank my hon. Friend for his intervention and I agree with him.

All those things for ladies are exacerbated by poor availability of affordable childcare, especially in Northern Ireland. Women also make up the majority of those receiving later life care and the majority of those providing it. This makes them doubly vulnerable, as receivers of low pay or no pay, both on the frontline of late-life care and as the clientele of a social service and care system under increasing pressure.

I understand that the finances are stretched, but I also see the human side of women in their mid-60s who scrub floors for a living or do heavy lifting in care in the community, who have no plan in place and are now expected to work to an age at which it is almost impossible to do their job. Will the Minister say where these women can source a job which it is possible for them to do and whether his Department will take responsibility for transferring those women who have done manual labour all their life and are no longer fit to do so, but who are expected to work? These women need help, and we are looking to the Government to step in and provide the necessary interim support for a generation of women who feel cheated and lost in the mayhem of a system that is all new to them. We have put them on this journey—I say “we”, but it is the Government—and we must help them through it, and currently that is not being done.

Supported Housing

Jim Shannon Excerpts
Wednesday 25th October 2017

(6 years, 6 months ago)

Commons Chamber
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Susan Elan Jones Portrait Susan Elan Jones (Clwyd South) (Lab)
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Optimism and positivity: I really hope that is what we get from the Government next week. I really hope they commit to dealing with the funding gap and the details of this proposal. I welcome the metaphorical rabbit that was pulled out of the Prime Minister’s metaphorical hat this morning, but I have to say it is a great shame that it took almost two years for it to happen. There has been a great deal of concern on the part of pretty much everyone.

In Wales there are, at a conservative estimate, at least 38,500 supported housing units. As my right hon. Friend the Member for Delyn (David Hanson) mentioned earlier, there are real concerns about how any changes relate to Wales and the block grant. I hope the Government will answer that fully next week. In Wales, as in all the other nations and regions of Great Britain, a huge range of projects comes under the banner of supported housing. They include hostels for homeless people, domestic abuse refuges, and a range of supported accommodation projects aimed at supporting people to move on to independent tenancies. In my own area, there is an excellent women’s refuge run by Welsh Women’s Aid. There are projects run by Hafan Cymru that support people as they move on in their lives, and Tŷ Nos hostel in Wrexham can house 16 roofless people on a short-term basis.

Homelessness should be a concern for all of us. Last summer, I met concerned local residents from my constituency who formed a group called Help Wrexham Homeless. They are rightly calling for more night shelter places, which requires more security of funding. It is vital that that comes to our area. I pay tribute to Wrexham Council’s Association of Voluntary Organisations in Wrexham—AVOW—for its work in this area.

My hon. Friend the Member for Stroud (Dr Drew) mentioned the recent excellent report, “The Salvation Army’s Supported Housing: Analysis of the Costs of Provision”. The Salvation Army is a huge provider of supported accommodation right across the UK. The report made the startling point that had the Government continued with the system they originally wanted for local housing allowance, the rates would have borne no relation to the cost of providing supported housing. It also made the point—I hope the Government will take great notice of this—that long-term funding security needs to be offered.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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The hon. Lady mentions the Salvation Army, which does excellent work and helps 6,000 individual tenants. Does she agree that direct Government contact with the Salvation Army might be helpful, if the Minister has not already done it, to gauge its opinion on supported housing?

Susan Elan Jones Portrait Susan Elan Jones
- Hansard - - - Excerpts

Very much so. I am grateful to the hon. Gentleman for that intervention. I recommend the Salvation Army report and I believe the Government should answer fully all the points made in it.

Many Members will remember eight years ago a gentleman by the name of David Cameron—he subsequently became Prime Minister—giving the Hugo Young memorial lecture. In his speech, he committed to greater support for voluntary groups and charities, expressing the view that they should play a key role in helping people escape poverty. That was called the big society. I listened to the hon. Member for Walsall North (Eddie Hughes), but this is not about charities carrying on regardless of how useless the Government are at listening to them; it is about us working together, and I really hope that next week, when the Government come to the House, they will come with new heart, a new vision and new security on this issue.

Theme Parks: Child Safety

Jim Shannon Excerpts
Monday 3rd July 2017

(6 years, 10 months ago)

Commons Chamber
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Keith Vaz Portrait Keith Vaz (Leicester East) (Lab)
- Hansard - - - Excerpts

I am grateful to you, Mr Speaker, for allowing me this opportunity to raise the issue of child safety in theme parks. We in Leicester were deeply affected by the death of one of our own, Evha Jannath of Belgrave, at Drayton Manor park in Staffordshire. On the morning of Tuesday 9 May 2017, Evha woke up excited at the prospect of visiting Drayton Manor park with her school, the Jameah girls academy, which is in Rolleston Street, Leicester. She had been given £10 by her family to spend at the park. Just four days before, she had celebrated her 11th birthday. What Evha’s mother, Mussamth, did not know, when she waved Evha off that morning thinking that she would be safe and would have an enjoyable trip, was that that would be the last time she would see her. Tonight, we need to begin the process of addressing some of the issues surrounding Evha’s death, and I am grateful to see the Minister for Disabled People, Health and Work in the Chamber. This is not just for the family or for the 1.5 million people who visit Drayton Manor each year, but for the millions of theme park-goers worldwide.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I have sought permission from the right hon. Gentleman to make an intervention. Like many in the House, I enjoy theme parks. When we go to Florida, for example, we notice that wherever there is a level of fun, there is also a need for strict regulations. Does he agree that, when it comes to regulations that work, we should perhaps take some lessons from the Americans when we deal with our own regulations back home?

Keith Vaz Portrait Keith Vaz
- Hansard - - - Excerpts

This is certainly something that I hope the Government will look at, once they have had an opportunity to see the reports that have been prepared by the police and the Health and Safety Executive.

On that tragic day, Evha got on the Splash Canyon ride at just after 2 pm with her school friends. According to eye witness accounts, as the Splash Canyon ride went around its circuit, Evha fell into the water as the vessels bumped into one of the sides of the ride. Having fallen into the water, Evha began walking towards her friends who were in the vessel as it was pulled away by the water current. For a few minutes, Evha followed the vessel trying to get back to safety and to rejoin the vessel, because her friends were still in it. Sadly, at that stage she received no help and was eventually sucked under the water. In his initial report, the coroner, Andrew Haigh, has suggested that Evha suffered blunt chest trauma which led to her death. In his communications with the family and with me, and especially in allowing Evha’s family to see the body for a second time—which was of particular benefit to Evha’s mother—Mr Haigh has been exceptional.

Issues of theme park safety are critical at all times, but especially as we head towards the school summer holidays. These parks across the United Kingdom earn millions of pounds, and whether it is at Disney in the United States or at Drayton Manor, adults and children must be safe to visit them. According to Health and Safety Executive data, there were 420 non-fatal injuries at theme parks in 2015-2016, with 249 of them involving children under 16. There have been three deaths since 2005. That is three too many.

All theme parks have television screens that are monitored by staff. The family want to know who was watching these screens and how Evha was left in the water for several minutes without anyone coming to rescue her. The House may recall the horrific accident at Alton Towers in June 2015 when passengers on a ride crashed into an empty carriage and many suffered appalling injuries. The fact that this tragedy could happen so soon afterwards means that certain issues were not addressed, and it is in the public interest that they are addressed immediately. Following the tragedy, a feature of this case has been how the agencies involved have gone to great lengths to help the family. I thank the Health and Safety Executive for the work that it has done so far in investigating the issue, particularly the work carried out by Catherine Cottam under the leadership of head of operations Neil Craig.

The vessels on the Splash Canyon ride have no seatbelts and a number of vessels had their

“stay in your seat signs obscured.”

Unfortunately, this incident was not the first time that somebody had fallen out of a vessel at Drayton Manor. In 2013, Patrick Treacy also fell off the Splash Canyon ride. In an interview with BBC Radio 5 live following Evha’s death, Patrick’s mother Vicky called for lap bands on the seats to ensure children or adults do not stand up on the ride. If there is a threat that children may fall out of such rides and into the water, certain safety procedures should be adopted. I fear that that was not the case at Drayton Manor after the Patrick Treacy incident and in Evha’s case the same thing happened again.

In the immediate aftermath of the incident, other major theme parks, including Alton Towers, Legoland and Thorpe Park, closed their water rides. However, the rides have since reopened without waiting for the Health and Safety Executive report. The presence of lap bands that would ensure that participants sit in their seat, but would not impede escape if the vessel capsized, must be seen as a potential solution. That would not affect their enjoyment. Clear public announcements regarding seating on rides at all parks, a member of staff escorting people to their vessels and informing them that they must remain in their seats, and clear signage are all vital, but the family feel that all that was lacking on that day at Drayton Manor. According to the children who were interviewed afterwards, they called out for help to the guards, but nothing was immediately done for them. Making sure that such rides are adequately staffed is also a priority. Perhaps it would have been better if there had been two members of staff at the start of the ride assisting children to board the vessels.

I accompanied the family, including Evha’s father Muhammed Islam, her brother Muhammed, and her uncle Mohammed, to Drayton Manor where the ride and the circumstances were explained carefully to us by the police. On behalf of the family, I thank Superintendent Steve Morray and DCI John Quilty and his colleagues for their work and for the relationship that they have built with the family. Of particular benefit was showing the family the CCTV footage of Evha’s last moments. The police investigation continues.

Evha was only 11 years old and got on the boat with five other children of the same age or younger. Children under-12 should be accompanied by an adult at all times on such rides.

I also want to raise the issue of bereavement damages for the death of a child, which are currently capped at only £15,000. That is woefully low. Although of course no amount of money can compensate for the loss of a child, we must look again at the issue of fair compensation for families. There is no cap on such payments in the United States. Legislation should be introduced to remove the cap to allow proper compensation to be given to families.

The owners of Drayton Manor have been deeply affected by the tragedy, and William Bryan wrote to me:

“the whole Drayton Manor community remains deeply saddened and upset by the terrible incident last week. I cannot comprehend the pain and anguish that the family and wider community feel right now”.

His letter was deeply appreciated. There are so many heroes and heroines who acted swiftly after Evha was discovered. I personally pay tribute to the air ambulance service for its reaction to the incident and its efforts in trying to save Evha’s life, and to the staff, who must have been horrified by what they saw.

Hundreds of people attended the funeral in Leicester, even though many of them did not know Evha personally. The Darus Salam mosque and its director, Moj Mohammed, have also been exceptional and have established a JustGiving page to support Evha’s family. Evha’s school, and particularly its headmistress Erfana Bora, provided great comfort to the family after Evha’s death.

Many legal issues remain outstanding, and I have been careful not to cross into them while the inquest is pending. The family have appointed Hilary Meredith, of Hilary Meredith Solicitors, and her legal team to deal with legal measures, and they have taken up the challenge forcefully, for which I thank them.

By themselves, even though I am sure they will be extremely thorough, the police and Health and Safety Executive inquiries will never bring Evha back. However, it is hoped that their recommendations will change how the system works. The hon. Member for Strangford (Jim Shannon) is absolutely right that there are theme parks in other countries. Theme parks do not exist only in the United Kingdom; they exist all over the world. Millions of children enjoy going to them, and if there is an example of better practice, I hope we will be able to follow it.

Throughout May I spent a great deal of time with the family, who remain shocked and in mourning. As one would imagine, Evha’s mother is still devastated by the death of her young child. Muhammed, Evha’s brother, has taken on so much after this tragedy and has handled himself in a way that most 18-year-olds could not, and should not be asked to do. Muhammed and the family are concerned about potential negligence leading to his sister’s death.

To lose a child is horrific, but to use that loss as a means of achieving positive change, so that things can be improved for others, is nothing short of heroic. Having spoken to Evha’s father, Muhammed Islam, I know he is set on ensuring that no other family is hit by such a tragic event. No Member of this House wants to be in the position of calling for change after such a tragedy, which is why we need to ensure there is change.

The House will inevitably move on to debate other tragic events—indeed, earlier today we heard more about Grenfell Tower. However, for this close-knit and loving family, no minute will go past, no day will go by and no birthday will fail to be acknowledged without longing for their daughter, sister and niece. They will never again hear little Evha chatting and laughing, and they will never see her lovely face, which is why they want to get to the truth of what happened. They deserve nothing less.

Penny Mordaunt Portrait The Minister for Disabled People, Health and Work (Penny Mordaunt)
- Hansard - - - Excerpts

I thank the right hon. Member for Leicester East (Keith Vaz) for securing this debate and commend him for the support and advocacy he has shown for his constituents. May I take this opportunity to extend my sincere sympathy to Evha’s family and friends at their immense loss, and to join the right hon. Gentleman in paying tribute to all those who have assisted by helping on that tragic day and since? In particular, I wish to thank him for mentioning the HSE—I am the Minister with responsibility for that body—its 50-strong fairground inspection team and, in particular, the two officers he mentioned for the leadership they have shown in this instance.

The right hon. Gentleman will know that Staffordshire police, with the HSE’s support, are currently investigating the circumstances surrounding Evha’s death and that, as a result of that ongoing investigation, I am constrained as to what I can say, particularly about this incident. However, I hope to afford him and his constituents some reassurances, within those constraints. I can confirm that Drayton Manor’s procedures for responding to emergencies at this ride, including its arrangements for identifying and rescuing anyone who falls into the water, will be examined as part of the investigation and that the ride remains closed while this investigation takes place.

Immediately after the accident, the HSE contacted Merlin, which operates similar machines manufactured by Intamin at Alton Towers and Thorpe Park. Merlin had already closed its rides so that it could conduct an in-depth check to ensure that the machines were operating correctly. It agreed to keep the rides closed until the HSE could reassure it that there was nothing physically wrong with the Drayton Manor ride that would increase the risk to passengers. The HSE did that, and the rides were closed for three days.

Once it had completed its checks, Merlin confirmed to the HSE that it had reviewed all the operating procedures to ensure they were in line with the manufacturer’s instructions and that the operators were working in accordance with their training. It also confirmed that it had reviewed the arrangements for supervising the ride and the riders, ensuring that only those who could be safely accommodated were allowed on to the ride; providing clear instructions to riders to remain in their seats while the ride is in operation, and not to stand, swap seats, lean out of the boat and so on; and ensuring that riders knew that the ride is vigorous and that they need to hold on as the boat moves down the ride. Merlin also confirmed that it had reviewed its rescue and response measures to ensure that it would know immediately that a person had fallen into the water; and that, crucially, it could stop the water flow with an emergency stop and could swiftly get someone out of the water using appropriate techniques and equipment. On the information provided, the HSE was satisfied with Merlin’s review of those other rides. That is important to mention in the immediate aftermath of that tragic incident.

Following the incident, the HSE also sent out an information note to the Amusement Devices Safety Council for onward transmission, reminding ride operators of the steps that they were required to take in order to ensure the safety of riders on water rides, in particular. Those included some of the areas that I have just mentioned. Any specific learnings that come out of the investigation at Drayton Manor will be shared with the industry so that it can ensure that they are taken on board.

As I said, the investigation is ongoing and the ride has been shut down to allow that to proceed. The specific lines of inquiry that are being followed cannot currently be disclosed, for reasons that the right hon. Gentleman will understand, but, based on the emerging findings of the investigation, the Health and Safety Executive has no information that suggests the other rides are unsafe to operate.

The investigation is also looking at the arrangements made by the school. After the incident, the Department for Education produced a statement with further advice. If necessary, it will provide additional guidance, should the investigation identify deficiencies in the processes.

Fortunately, serious issues such as this one are rare, but the right hon. Gentleman is quite right to point out that even one is one too many. This was the first drowning on a water ride in the UK. Following such an incident, the Health and Safety Executive carries out an in-depth investigation, not only to establish the causes of the incident but to achieve justice for the victims and their families. Any lessons learned will be shared with the industry, which will be required to implement them.

By way of example, as I am constrained in what I can say about the Drayton Manor incident, I shall explain what happened following the Alton Towers incident involving a multi-car rollercoaster. The operators reviewed and tested their operational and administrative procedures for clearing the block-stops on multi-car coasters. Merlin reviewed its safety management arrangements at Alton Towers and implemented a number of recommendations. Alton Towers’ staff did a series of national and international presentations explaining what went wrong and why. It is important to mention that, because the right hon. Gentleman rightly flagged up the fact that we can learn from other nations, and other nations can learn from what has happened at our theme parks.

The HSE national fairground inspection team’s work plan for this year includes the inspection of multi-car rollercoasters at specific theme parks. The HSE is working with theme park operators and their representative body, the British Association of Leisure Parks, Piers and Attractions, to improve management systems for the control of risks associated with rides such as roller coasters. There is no room for complacency, and the lessons that can be learned from incidents are certainly disseminated, with any new requirements enforced.

If the investigations into the recent incident expose any breaches of the law, appropriate action will be taken to hold those responsible to account. If any shortcomings are found in the current regulatory regime, steps will be taken to address them. The Health and Safety Executive will act on information received about incidents in other countries. Often, that information is communicated to the executive through its contacts with the British Association of Leisure Parks, Piers and Attractions, which is a member of the International Association of Amusement Parks and Attractions. The Health and Safety Executive publishes its safety alerts and bulletins on its website, thus making them available to a worldwide audience. When necessary, the executive will engage with international colleagues to improve safety at fairgrounds and theme parks worldwide.

Jim Shannon Portrait Jim Shannon
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Before the debate, I spoke to the right hon. Member for Leicester East (Keith Vaz) about Florida, where there are safety belts in all water rides, wherever they may be. That might be a simple solution, but it is perhaps one way to ensure that what happened at Drayton Manor does not happen again.

Penny Mordaunt Portrait Penny Mordaunt
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Indeed, the right hon. Member for Leicester East also mentioned other possible interventions that might have helped in this particular incident and might help in others. Indeed, on hearing about the incident I have formed a layperson’s view. One asks all sorts of questions, including about lifejackets in certain circumstances.