Business of the House

John Glen Excerpts

Thursday 5th February 2026 Commons Chamber

[Sir Alan Campbell]

It is distressing to learn of Savannah’s situation. I am sure the House wishes her well. I am pleased that the hon. Lady welcomes Government action on these matters, but if she wishes to explore what more can be done, I can arrange for her a meeting with the relevant Minister.

[John Glen (Salisbury) (Con)]

Several of my constituents in Salisbury have recently retired from the civil service. When they have contacted Capita, they have not been able to obtain their lump sums, so are getting into debt and have lost out on interest. Others have been cut off and ignored. Could we have a statement or a debate on this matter? It is only right, if people have worked so hard for so many years, that they should be able to access their pension as they anticipated.

[Sir Alan Campbell]

The right hon. Gentleman is absolutely right: the delays are unacceptable. It is not the service that people deserve, and resolving these matters is a matter of urgency. I understand that there was a debate on these matters yesterday, but I am sure there will be applications and questions as we go forward. The Cabinet Office is working hard to resolve the situation, and has put in place an expert recovery team to work with Capita and make sure things are in place to address such concerns. This issue is of concern not just to his constituents, but to other Members’ constituents too.