Supporting High Streets

Josh Fenton-Glynn Excerpts

Tuesday 4th November 2025 Commons Chamber

[Bradley Thomas]

I agree with the hon. Member. Earlier, the hon. Member for South Devon (Caroline Voaden) made the point that because the losses in retail are dispersed thinly across the country, this erosion takes place in plain sight, but if the same thing were happening in an industry with a collective centre in one location, it would probably be viewed differently.

Our town centres need essential services such as banking hubs to compensate for the decrease in bank branches between 2010 and 2023, so that people of all generations can manage their finances. We need the heart of our cities, towns and villages to be restored and to thrive once again.

Let us look at the environment in which businesses are operating. National insurance changes hit sectors hard last year, and those that provide accessible careers, including hospitality, were hit hardest. Employers have to pay thousands of pounds more just to recruit people compared with a year and a half ago, and hospitality has seen job losses at the expense of some of the lowest paid in society, who have been unable to get a foot on the employment ladder. We know the economy is underperforming, and there were tax hikes of £40 billion in the Budget last year. The Chancellor promised that last year’s Budget was a one-off hit of a kind that would not be replicated again in this Parliament, yet the Government are facing the reality of their own choices, and their economic naiveté plays out once again.

A typical pub in my constituency pays £2,000 per month in additional costs, including hiked business rates, employment costs and, crucially, energy costs compared with this time last year. To put that into perspective, if a couple go to a pub and spend £80 on dinner and drinks, that pub would have to serve an extra 25 such bookings each month just to cover those additional costs. That is staggering. I speak to so many publicans and hospitality operators in my patch who tell me that next year is the critical year when they will have to decide whether to close their doors for good. They are literally on the brink and questioning their own survival.

There are other points that I want the Government to focus on and the Minister to address, particularly around the public realm. I would like the Government to focus acutely on how we can revitalise the quality of our public realm. That includes design codes, which should be mandatory for all local authorities. One of this Government’s first acts last year was to abandon the need for beautiful design as part of the national planning policy framework and to close the Office for Place. That is important, because if the quality of the public realm decays, our town centres will not be as attractive as they might otherwise be for private sector investment. With the closure of prominent banks on the high street, large historic buildings, which are often anchor points, fall into disarray and it is much harder to get occupants. That is why I am pleased to support the Conservative proposal to abolish business rates for pubs, shops and hospitality. That would be a real shot in the arm for high streets up and down the country.

I am conscious of time, but I would like to touch on one other point that has not yet been mentioned, relating to the role that local councils can play. Local councils are great at kickstarting local economic activity, but for them to be empowered to act as catalysts in their local areas, we need to address the elephant in the room that is adult social care. While the Government focus on local government reorganisation, I implore them to think about that. The hon. Member for Calder Valley (Josh Fenton-Glynn) shakes his head, but the reality is—

[Josh Fenton-Glynn (Calder Valley) (Lab)]

I welcome the hon. Member’s new interest in adult social care. The Dilnot report was delivered in 2011. What were the Conservatives doing for the subsequent 13 years while they were in government and not delivering meaningful change to social care?

[Bradley Thomas]

That is a bit of a cheap jibe. If the hon. Member takes a look through Hansard, he will realise that I have taken an interest in social care for some time.

The reality is that councils across the country spend circa £7 out of every £10 on social care. It is important that society spends money on social care, but while the Government focus on local government reorganisation and social care continues to be a huge financial obligation for local authorities, less money can be spent on the public realm. We have to address that. We must address the long-term positioning of social care, where it is funded, and from which pot, in order to support councils and give them the best possible foundation for addressing the economic needs of their areas.

--- Later in debate ---

[Sir Iain Duncan Smith]

I do not have a Conservative council to criticise, although I would criticise it if it had done that. It was a Labour council that introduced these charges, and they have had a dramatic effect on those who would have come to shops. A small bookshop that has been there for many years is now thinking about calling it a day. That is a real problem, and it is bonkers to add that to the other problems these businesses have.

Something that ruins high streets and causes real problems is the inability of local authorities to control the number of adult gaming centres on the high street. I and many others are campaigning to get the Government to allow local authorities to make a decision about that, rather than being overridden. I hope the Government will look at that in due course.

The big thing that is affecting our high streets above all else is the crime and shoplifting going on. We have had a huge problem in our main shopping centres. These people go into shops and are violent. They threaten the shopkeepers, who are often pressed to the wall while they take thousands of pounds—this is not £1 or £2; thousands of pounds of goods are robbed from shop shelves. Those who are shopping are also threatened, and it drives people out of the high street.

We have tried hard to bring this all together, so that the shops report the crime and the police are there for it, but despite that, this crime is still rising. One of the biggest problems is that when a shoplifter is arrested, they say that they wish to be tried in the Crown court. They know full well that the backlog in the Crown court is so great that they will be out on the street again that afternoon. The Government should consider carefully whether shoplifters should be allowed to do that, and whether magistrates courts, which do not have a backlog, should be doing summary charges on shoplifters in criminal cases—with limits, obviously—which would get them off the street that day, not back on the streets committing crime again.

[Josh Fenton-Glynn]

Will the right hon. Gentleman give way?

[Sir Iain Duncan Smith]

I cannot give way again because the hon. Gentleman does not have a minute to give me—sorry about that. Otherwise, I would have loved to give way.

That kind of shoplifting is a major problem, and I want to know that the Government will do what is necessary to bring the levels down. As long as crime is at such a huge scale on our high streets, we will lose more and more people and see more shops close. I ask the Government simply to think again about the national insurance charges, the level of business rates, and the nature of crime on our high streets. Those are the three main things driving people away from the high streets, mostly into shopping centres, which are not where we want them. We want people on our high streets, which are really important and vital to our communities.

--- Later in debate ---

[Josh Fenton-Glynn (Calder Valley) (Lab)]

Calder Valley is a string of communities. From Brighouse to Elland and from Hebden Bridge to Todmorden, each town has its own character and pride, shaped by its high street. But after 14 years of Conservative government, too many of our local high streets were left in decline. In Calderdale, we lost nearly a quarter of our pubs between 2010 and 2018, and more than 10,000 hospitality venues closed across the country. That was before the pandemic and the cost of living crisis. The Conservatives had chance after chance to deal with that, which is why their debating how we will best clean up their mess came as a bit of a shock today.

The voices of local businesses tell the same story. In my business survey, 85% of high street businesses said that there was not enough support under the last Government. The Conservatives fell asleep at the wheel, too busy fighting among themselves and swapping leaders every year, with a new business Minister or community Minister every five minutes.

The world has changed, and the high street is changing with it. Although internet retailers are hoovering up customers, successful businesses are those that can innovate, offer value, curation and experiences—the entrepreneurial spirit. But in order to deliver that we need a Government who talk to small businesses and not just the big actors.

Calder Valley is one of the most entrepreneurial places in the country. We have the highest business density in West Yorkshire, and over the past five years people have created 6.5% more businesses, which is well above the national average and a testament to the character of my community. But, instead of backing that energy, the Tories left productivity to stagnate, costs to spiral and small businesses to struggle on their own. Nowhere is that clearer than on high streets up and down the country. For too many people, the story of their town centre is boarded up shops, which, if they are lucky, are replaced by vape shops and bookies.

[David Pinto-Duschinsky (Hendon) (Lab)]

It is unfortunately a similar story in parts of my constituency. Does my hon. Friend agree it is striking that the one word we have not heard from Conservative Members in the debate for everything they have done is “sorry”?

[Josh Fenton-Glynn]

Absolutely. There is a complete lack of contrition about the Conservative legacy of neglect. The Tories let our valued pubs and shops close.

I once explained to an American friend—they have a different culture—the difference between pubs and bars: a bar is just somewhere you go to drink, but a pub is your community living room. That is why this Labour Government are giving communities the right to buy a much-loved pub, post office or community hall that is under threat. Local people can step in and save businesses. That was pioneered by the then unique community ownership scheme that took over the Fox & Goose in Hebden Bridge.

This Labour Government are cutting red tape and tackling late payments so that businesses can focus on serving customers, rather than fighting to survive. It is not just that the vast majority of our high street businesses in my survey said that they want to grow, and they can do with the right support; they told me that they chose to be in Calder Valley because of the brilliant community spirit that makes our places special. It is the same spirit that Sally Wainwright has put on our screens with “Happy Valley” and “Riot Women”. I know that every community represented across this House has its own story, its own community spirit and its own pride. Labour is backing that pride.

The Labour Government know that local communities matter, and they require real capital, not failed platitudes from across the House. This is about pride: pride in towns, pride in communities and pride in place. The Conservatives left our high streets to die. Labour will bring them back to life town by town, community by community, in Calder Valley and across the country.

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[Ms Polly Billington (East Thanet) (Lab)]

I am grateful, in particular, to see the right hon. Member for Beverley and Holderness (Graham Stuart) back in his place. I was particularly struck by the significant intellectual differences between him and those of us on the Government side of the House about the importance of the public realm and investment in our communities in order for those places to flourish.

I think that most of us on the Government Benches understand that we cannot look to the horizon and seize those opportunities of entrepreneurialism unless we are secure in ourselves and our communities and have those assets available. That is why the investment in our national health service is so important. There has been no assessment from the Conservatives of the importance or the potential or actual costs to business of days off due to sickness. Long waiting lists have caused insecurity and uncertainty in small businesses in my community, increasing both costs through staff absences and pressure on management.

It is important for us to have security as well as flexibility in our employment market. Indeed, the small business owner Carly Cannings, who runs the Happy Business School, has said that our Employment Rights Bill is

“a set in the right direction towards raising standards.”––[Official Report, Employment Rights Public Bill Committee, 26 November 2024; c. 28, Q22.]

I know that responsible business owners want to ensure that they can recruit and retain staff. That is vital in small communities such as mine, where our high streets have been hollowed out.

[Josh Fenton-Glynn]

Does my hon. Friend agree that Conservative Members could learn from that not-very-famous left winger, Henry Ford, who put up his workers’ wages so that they could afford to buy his cars?