Supporting High Streets

Polly Billington Excerpts

Tuesday 4th November 2025 Commons Chamber

[Miatta Fahnbulleh]

I thank my hon. Friend for setting out all the failures and mistakes that we are now having to fix. We are very conscious of that. That is why, through our Pride in Place strategy, for example, we introduced an action plan that was fundamentally about how we build strong communities, create thriving places and allow our communities to take control. As part of that, we are taking new steps to support high streets and town centres. That includes rolling out high street rental auctions, banning unfair upward-only rent review clauses in England and Wales, supporting property owners to establish business improvement districts, reforming the compulsory purchase process and land compensation rules to allow local authorities to shape their high streets, and opening a new co-operative development unit within the Ministry of Housing, Communities and Local Government to help our communities take greater control and ownership of their high streets. The problems in our high streets so often stem from the “we know best” attitude that we saw from the last Government over 14 years, so the answer must be to hand power to communities.

[Ms Polly Billington (East Thanet) (Lab)]

I emphasise the importance of the pride in place programme for places such as Ramsgate, where the vacancy rate in the high street has been an appalling 24%. We were left with the legacy of 14 years of Tory Government, and only because of the social and community energy in Ramsgate have we been able to turn that around, with the support of the pride in place programme.

[Miatta Fahnbulleh]

My hon. Friend is completely right. We feel that we are giving places the tools and levers that they need to turn around the legacy of the last Government.

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[Sarah Olney]

By breaking the link between gas and energy, electricity does not need to be sold at the same rate as wholesale gas. We are advocating for a change to the way the market operates. That deserves serious consideration, because currently the current market and the current way it is managed is resulting in enormous energy bills for both businesses and households.

Our party also agrees that more must be done to tackle retail crime. Shoplifting not only causes shops to lose out on sales, with the costs then passed on to paying customers; it also means that staff members—often young people—are met with the possible threat of violence. Shoplifting has risen by a staggering 48% in England and Wales over the past five years, and by an even more horrifying 104% in London. Every time I meet the owner of a local store, I am told that shoplifting has become effectively decriminalised, as thieves do not feel the threat of reprisal. And then there is the impact on prices.

The Government talk about bringing down inflation. One measure that can be taken to reduce the cost of everyday goods is to tackle the rise in shoplifting. It is incredibly frustrating to me that the Government have not connected the dots between an increased fear of crime and the stripping back of our police forces’ ability to do their jobs. As is so often the case, shop owners are told by the police that it is not a cost-effective use of their resources to follow up on relatively minor thefts. However, to every local business and paying customer, it is. I urge the Government to recognise the detrimental impact that shoplifting is having in our society, and to take this issue seriously.

The Liberal Democrats acknowledge that the Government inherited a dire economic landscape from the Conservative party. However, 18 months in, I do not believe that businesses feel that life has been made easier for them. Small businesses are struggling with the cost of doing business. They are finding it hard to plan around parts of the Employment Rights Bill, and they are struggling under the burden of sky-high energy bills and the employer national insurance contributions rise.

[Ms Billington]

I am grateful to the hon. Lady for giving way. I am interested in her acknowledgment that we have made specific progress in dealing with the botched Brexit deal left as part of the legacy of the previous Tory Government, which she may indeed welcome. For example, our sanitary and phytosanitary deal includes being able to boost exports by slashing red tape and bureaucracy specifically for our farmers and food producers, lower food prices at the checkout and co-operation on energy. [Interruption.] Opposition Members may chunter from a sedentary position, but it is actually really important when you look at how—

[Madam Deputy Speaker (Caroline Nokes)]

Order. The hon. Lady will know that interventions need to be short, and not read off phones.

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[Ms Polly Billington (East Thanet) (Lab)]

I am grateful, in particular, to see the right hon. Member for Beverley and Holderness (Graham Stuart) back in his place. I was particularly struck by the significant intellectual differences between him and those of us on the Government side of the House about the importance of the public realm and investment in our communities in order for those places to flourish.

I think that most of us on the Government Benches understand that we cannot look to the horizon and seize those opportunities of entrepreneurialism unless we are secure in ourselves and our communities and have those assets available. That is why the investment in our national health service is so important. There has been no assessment from the Conservatives of the importance or the potential or actual costs to business of days off due to sickness. Long waiting lists have caused insecurity and uncertainty in small businesses in my community, increasing both costs through staff absences and pressure on management.

It is important for us to have security as well as flexibility in our employment market. Indeed, the small business owner Carly Cannings, who runs the Happy Business School, has said that our Employment Rights Bill is

“a set in the right direction towards raising standards.”––[Official Report, Employment Rights Public Bill Committee, 26 November 2024; c. 28, Q22.]

I know that responsible business owners want to ensure that they can recruit and retain staff. That is vital in small communities such as mine, where our high streets have been hollowed out.

[Josh Fenton-Glynn]

Does my hon. Friend agree that Conservative Members could learn from that not-very-famous left winger, Henry Ford, who put up his workers’ wages so that they could afford to buy his cars?

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[Ms Billington]

I thank my hon. Friend for that contribution.

Other consequences of the past 14 years for our high streets include retail crime. I am sorry that the right hon. Member for Chingford and Woodford Green (Sir Iain Duncan Smith) is no longer in his place, because he spoke strongly about the consequences of shoplifting. Shoplifting rose by 70% under the last Conservative Government, with 2,000 incidents a day in 2023-24. With that record, the Conservatives need to recognise that they are significantly responsible, rather than complaining about what is happening now.

I know that there is a significant issue with energy costs, because it is often raised with me by small businesses in my constituency. The reversal of the Conservatives’ commitment to net zero means that they would be risking a shift away from renewables, but it is renewables that will help us to shift off the gas price. The right hon. Member for Beverley and Holderness should know that well.

The reality is that the public realm matters when we are talking about ensuring that we have a thriving high street. For example, there are now fewer buses. In Thanet we have seen bus services cut dramatically—by 7 million bus miles in Kent alone since 2020—and fewer police lead to the kinds of situations that we have seen. We also have insecure work with low pay, and fire and rehire.

[Alison Hume (Scarborough and Whitby) (Lab)]

Coastal communities such as Scarborough, which have benefited from the safer streets initiative, have seen incidents of antisocial behaviour drop by 23% this year compared with the previous summer. Does my hon. Friend agree that the Labour Government, by tackling antisocial behaviour, are breathing new life into our high streets and restoring pride in our neighbourhoods?

[Ms Billington]

I agree with my hon. Friend. It has been striking in my community to see the local social energy of our businesses, particularly in Ramsgate, coming together to help tackle antisocial behaviour, work with the police and bear down on some of the worst excesses of the consequences of the last 14 years.

We also need to be aware of the consequences for small businesses of the fear and uncertainty brought on by the chaos of Brexit. The botched Brexit deal has had a direct impact on my communities, particularly through the loss of our language schools in places such as Ramsgate and Broadstairs. Not all of them have been impacted, but some of them have, and that reduces the footfall on our high streets. That is a direct consequence of failures by the Conservatives.

Ramsgate High Street, for example, has a 24% vacancy rate, as I mentioned earlier. The British Property Federation, when confronted with that statistic, suggested that that meant the people who owned the businesses were simply economically irrational. Well, there seems to be a lot of economic irrationality, which needs to be countered by people who understand the importance of shaping our places—hence our community compulsory auction leases and powers for local authorities such as Thanet to control the proliferation of vape shops and gambling centres. I am sure that the Minister will note my concern that there would be a greater appetite for compulsory purchase if we had a better funding settlement for places such as Thanet when these things come to pass.

Of course we need to reform business rates. We know that they are disproportionately impacting on hospitality enterprises in places, such as my constituency, that rely significantly on the seasonal tourist economy, but I emphasise again the importance of the ability of communities themselves to shape their high streets, from Ramsgate Space and Margate Town Action Group—

[Madam Deputy Speaker (Judith Cummins)]

Order. I call Gagan Mohindra.