To match an exact phrase, use quotation marks around the search term. eg. "Parliamentary Estate". Use "OR" or "AND" as link words to form more complex queries.


Keep yourself up-to-date with the latest developments by exploring our subscription options to receive notifications direct to your inbox

Written Question
Personal Independence Payment: Appeals
Tuesday 13th May 2025

Asked by: Julia Lopez (Conservative - Hornchurch and Upminster)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 January 2025 to Question 21326 on Personal Independence Payment Mandatory Reconsiderations, what the average clearance time is for mandatory reconsiderations of Personal Independence Payment decisions; and what progress her Department has made on reducing the backlog of cases.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The PIP Mandatory Reconsideration (MR) backlog has reduced by around 6,900 since July 2024. Intakes in March were higher than anticipated so there is still a backlog of 6,400. We are increasing resources available for PIP MRs by recruiting decision makers.

The most recent PIP official statistics release, which was published in March 2025, has data up to January 2025. The median PIP MR clearance time in January was 71 calendar days.

Personal Independence Payment statistics to January 2025 - GOV.UK


Written Question
Winter Fuel Payment
Friday 25th April 2025

Asked by: Julia Lopez (Conservative - Hornchurch and Upminster)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the cost to the public purse was of correspondence to inform pensioners about changes to the winter fuel payment.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

This winter, during a six-week period, the Department communicated with pensioners regarding the change in eligibility for the Winter Fuel Payment and also included an update on its Scottish equivalent. Around 13 million letters were issued to individuals who may have previously had entitlement to a Winter Fuel Payment, and who may have been expecting to receive a letter about the Payment this winter.

The letter informed recipients of the qualifying benefits for receipt of a Winter Fuel Payment and encouraged pensioners to check if they may be eligible for Pension Credit and how to make a claim. Additionally, the letter emphasised other benefits that becoming eligible for Pension Credit may offer, such as assistance with housing costs, energy bills, and a free TV licence for those over 75.

The cost of the exercise was £7.5 million; similar to the cost of sending out letters in previous years, where the Department has written to pensioners about the Winter Fuel Payment.