Disabled Bus Passes

Julian Lewis Excerpts

Thursday 10th July 2025 Commons Chamber

[Tom Gordon]

Many of those opportunities start before 9 am. Disabled people can still board a bus earlier if they pay, but we have just established that disabled people already face much higher daily living costs. Those on low or no income are therefore disproportionately affected by this decision and their opportunities impacted. That financial barrier makes travel during peak hours a burden that many cannot afford, limiting their opportunities before they have even begun the day.

Bernie, a blind bus user living in one of the few areas with 24/7 concessionary travel, described that access as a lifeline. Living rurally, he relies on buses from as early as 7.30 am to get to work, and says it would be near-impossible without free travel. There are unique challenges faced by disabled people that many without that lived experience find hard to understand. For example, as a blind person, Bernie feels at risk counting money on the roadside. Similarly, another respondent with vision and hearing loss said her conditions worsen later in the day, making early travel essential. Yet in her village, the first concessionary service does not arrive until after 10 am. Those examples highlight why disabled people need consistent, unrestricted access to transport, and why a postcode lottery simply does not work and is not fair.

The previous Government’s approach to supporting disabled people amounted to a patchwork of short-term fixes and empty promises. The current Government’s rhetoric on personal independence payments—although that has changed recently—and disability support continues to fall short. If the recent wave of dissent from Government Back Benchers over these issues is not evidence enough of the need for urgent change, I am not sure what is. The Government have made it clear that they want to encourage disabled people into work. The Minister here has a perfect opportunity to dismantle one of the many barriers they face. I urge him to do that.

The solution here is not just achievable; it is affordable. Research by Whizz Kidz suggests that removing time restrictions would cost £8.8 million, reflecting only 1% of the annual spend on concessionary travel across England. That does not even include companion passes. If we are serious about improving opportunities for disabled people—the Government have said repeatedly they are—then this is a logical, low-cost place to start. It is a matter of fairness and equality.

[Sir Julian Lewis (New Forest East) (Con)]

I have been waiting with bated breath to see if the hon. Gentleman would come on to companion bus passes. I thank him for the leadership he has shown on this issue and for co-tabling—with me, the hon. Members for York Central (Rachael Maskell) and for Epsom and Ewell (Helen Maguire), and the inimitable hon. Member for Strangford (Jim Shannon), who sadly is on his way to Northern Ireland this evening—early-day motion 1638 specifically on companion bus passes for the disabled. This is where a disabled person cannot use a bus alone. We have the strange situation where in two-thirds of authorities his or her disabled bus pass is allowed to cover a companion to go with them, but in one-third of local authorities it is not. I cannot think of anything more futile than giving a free pass to somebody to use a bus service which they cannot use without a companion for whom they have to pay.

[Tom Gordon]

I thank the right hon. Gentleman for that intervention. He speaks very eloquently on a situation that I agree is entirely futile. We should not give people companion bus passes which are, to all intents and purposes, useless. That is a fair place to start. As part of this issue, we need to do more to ensure that people who require a bus companion have access to the services they deserve.

I anticipate that the Minister is likely to inform me that this is a matter to discuss with local transport authorities, which have discretionary powers to offer free travel at peak times. Yet we must confront the reality that local decision making alone is not delivering fairness for disabled bus users across the country. I commend East Sussex council, which has used bus service improvement plan funding to extend concessionary travel to disabled people throughout the day. Similarly, the Greater Manchester Combined Authority has announced a pilot to offer round-the-clock free bus travel to older and disabled people. I hope that colleagues across the country, but especially the Mayor of York and North Yorkshire will follow suit. Let us be clear, however: that is a temporary solution.

Without national leadership and ringfenced funding specifically for disabled travel concessions, we cannot expect consistent provision across the country. Despite previous recommendations for local authorities to fund discretionary changes to the restrictions through funds such as the BSIP, the reality is that many simply cannot afford to.

--- Later in debate ---

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

I congratulate the hon. Member for Harrogate and Knaresborough (Tom Gordon) on securing the debate and providing the opportunity to discuss disabled bus passes, and I thank other Members for their contributions.

I appreciate the concerns that the hon. Member for Harrogate and Knaresborough has raised. The Government know the value of the English national concessionary travel scheme, or ENCTS. We want everyone to have straightforward access to high-quality public transport and are committed to improving services so that they are more inclusive and enable disabled people to travel safely, confidently and with dignity. I know, however, that disabled people continue to face unacceptable barriers in their everyday use of public transport, and we are determined to address them. I am committed to working with the sector to drive forward these much-needed improvements.

Regarding the specific concerns raised about concessionary bus travel, let me first remind Members of the statutory obligations of the ENCTS. The scheme provides free bus travel to those with eligible disabilities and those of state pension age—currently 66—between 9.30 am and 11 pm on weekdays and all day on weekends and bank holidays. However, local authorities in England have the power to offer concessions in addition to their statutory obligations—for example, by extending the times of use.

The hon. Member for Harrogate and Knaresborough pre-empted me saying the following: Department statistics report that 77% of travel concession authorities offer extensions to the beginning of the statutory time period, allowing passholders to travel before 9.30 am on weekdays. Local authorities can also offer companion passes to disabled passengers as a discretionary enhancement—a power we have seen taken up by two thirds, or 66%, of authorities, from Durham to Devon. Indeed, York and North Yorkshire combined authority goes above and beyond the ENCTS on times and companion passes.

[Sir Julian Lewis]

The Minister, I think, has conceded a key point: he has admitted that some duties are discretionary to councils, and some are statutory. The point about companion bus passes for those disabled people who cannot use a bus without a companion is, as early-day motion 1638 makes abundantly clear, that inclusion of the free companion bus pass should be statutory specifically for those disabled people who cannot use their bus pass without a companion. There is nothing discretionary about that; they simply cannot use the bus pass without the companion. Therefore, it should be part of the same statutory element by which they get the free bus pass in the first place.

[Simon Lightwood]

I thank the right hon. Member for his extensive intervention. Every single local transport authority in the country has the ability to go above and beyond the ENCTS. In fact, every single local transport authority under this Government has received funding to support buses. Unlike the previous Government, who offered a “Hunger Games”-style competition, we have done it by a fair formula.

The Department conducted a review of the ENCTS, in which many of the important issues discussed today concerning scheme eligibility and travel times were considered. I will not prejudge the outcome of the review, but I want to reassure Members that accessibility and affordability remain central in our commitment to improve bus services for those who rely on them most.

As we are all aware, we face a particularly difficult fiscal climate and fiscal inheritance. The ENCTS is vital in supporting local bus travel, assisting with access to essential local services and helping those who use it to stay active and avoid isolation, and we must ensure that it remains financially sustainable. The ENCTS costs around £700 million annually, and any changes to the statutory obligations would therefore need to be carefully considered in terms of the impact on financial sustainability.

More widely, this Government are committed to improving bus services across the country. The Bus Services (No. 2) Bill, which we introduced in December, puts the power over local bus services back in the hands of local leaders right across England and is intended to ensure bus services reflect the needs of the communities that rely on them.