Post Office Horizon Inquiry: Volume 1

Kate Osborne Excerpts

Tuesday 8th July 2025 Commons Chamber

[Gareth Thomas]

I thank the hon. Gentleman for his work on the Business and Trade Committee, too. He gives me the opportunity to pay tribute to the noble Lord Beamish, who campaigned for a considerable period of time to bring the House’s attention to the issue of Capture sub-postmasters. No definitive number exists of how many Post Office branches used Capture. There is a rough estimate that some 13.5% of all Post Office agency branches—roughly 18,000 between 1992 and 2000—used Capture before the Horizon system was rolled out in 1999. Given the lack of evidence, we are very much trying to learn the lessons from some of the Horizon compensation schemes in the way in which we design the Capture scheme. We will take forward 150 cases almost as a pilot process and will take stock at the end of that process to see what further work and further tweaks to the design of the scheme we need to make, so that we can deliver fair redress to all those victims of the Post office scandal, too.

[Kate Osborne (Jarrow and Gateshead East) (Lab)]

Sir Wyn rightly highlights the role Fujitsu must play in restorative justice. I remind the shadow Minister, the hon. Member for West Worcestershire (Dame Harriett Baldwin), and the House that I asked the previous Government to pause and review all Fujitsu contracts, which they refused to do. I thank the Minister for all his work on the matter and for the meetings he has kindly had with me. Does he agree with me and Sir Wyn that it is time that Fujitsu contributed to the compensation and that it is also time we stopped the billions of pounds of Government contracts that it continues to be awarded, including its bid for HMRC’s trader support service, which is worth £355 million alone? I look forward to a response from the Minister’s office to the letter I sent him highlighting this yesterday.

[Gareth Thomas]

My hon. Friend has been one of those who campaigned consistently over a long period of time for justice for sub-postmasters, in particular for her constituent Chris Head. I hope he and she will recognise that one of the recommendations in Sir Wyn’s report that we confirmed today we will accept is in no small part due to Mr Head and her campaigning on that particular question.

My hon. Friend is absolutely right that there is a moral obligation on Fujitsu to contribute to the cost of the scandal. That has been clear for a long time. I welcome the fact that Fujitsu has acknowledged that and has begun discussions with the Government. Sir Wyn’s report today further underlines the case for Fujitsu to make an interim payment towards the costs of the scandal. On her point more generally about the role of Fujitsu, there is no question but that Fujitsu wants to move out of responsibility for the Horizon system, and I suspect we all want Fujitsu to move out of working with the Post Office. None the less, we need Fujitsu at the moment to continue to maintain the Horizon system, which is key to the work of Post Office branches up and down the country in all our communities, while we work at pace to put in place a better system going forward.