Laura Pidcock Portrait

Laura Pidcock

Labour - Former Member for North West Durham

First elected: 8th June 2017

Left House: 6th November 2019 (Defeated)


Laura Pidcock is not a member of any APPGs
3 Former APPG memberships
Mental Health, Racism, Universal Credit
Shadow Minister (Business, Energy and Industrial Strategy) (Labour)
12th Jan 2018 - 6th Nov 2019
Shadow Secretary of State for Employment Rights
10th Sep 2019 - 6th Nov 2019
Justice Committee
11th Sep 2017 - 5th Feb 2018


Division Voting information

Laura Pidcock has voted in 324 divisions, and 1 time against the majority of their Party.

25 Jun 2018 - National Policy Statement: Airports - View Vote Context
Laura Pidcock voted No - against a party majority and against the House
One of 94 Labour No votes vs 119 Labour Aye votes
Tally: Ayes - 415 Noes - 119
View All Laura Pidcock Division Votes

All Debates

Speeches made during Parliamentary debates are recorded in Hansard. For ease of browsing we have grouped debates into individual, departmental and legislative categories.

Sparring Partners
Andrew Griffiths (Conservative)
(30 debate interactions)
Theresa May (Conservative)
(11 debate interactions)
John Bercow (Speaker)
(8 debate interactions)
View All Sparring Partners
Department Debates
Department for Work and Pensions
(49 debate contributions)
HM Treasury
(17 debate contributions)
Cabinet Office
(9 debate contributions)
View All Department Debates
Legislation Debates
Finance Act 2018
(1,288 words contributed)
Vagrancy (Repeal) Bill 2017-19
(1 words contributed)
View All Legislation Debates
View all Laura Pidcock's debates

North West Durham Petitions

e-Petitions are administered by Parliament and allow members of the public to express support for a particular issue.

If an e-petition reaches 10,000 signatures the Government will issue a written response.

If an e-petition reaches 100,000 signatures the petition becomes eligible for a Parliamentary debate (usually Monday 4.30pm in Westminster Hall).

Petition Debates Contributed

We call on the Government to urgently increase college funding to sustainable levels, including immediate parity with recently announced increases to schools funding. This will give all students a fair chance, give college staff fair pay and provide the high-quality skills the country needs.

Bereaved families & survivors call on PM to exercise her powers under the Inquiries Act 2005 to appoint additional panel members with decision making power to sit alongside Chair in Grenfell Tower Inquiry: to ensure those affected have confidence in & are willing to fully participate in the Inquiry

That this Government without delay recognises the need for a non-means tested bridging pension for women born on or after 6/4/1950 who are affected by the 1995 and 2011 Pension Acts and compensate those at risk of losing up to around £45,000, to also give proper notification for any future changes.

Every single person who works in public services needs and deserve a pay rise. It’s time for the pay cap to be scrapped, for the government to provide additional funding for public sector pay and for employers to put public sector workers pay up now.


Latest EDMs signed by Laura Pidcock

24th June 2019
Laura Pidcock signed this EDM on Thursday 27th June 2019

THE CONTRIBUTION OF THE TEMPLE OF BOOM VENUE TO LEEDS

Tabled by: Richard Burgon (Labour - Leeds East)
That this House notes the significant contribution that live music makes to the UK's cultural life and economy; recognises that in the past decade the UK has seen nationwide closures of music venues; further notes the concerns raised and recommendations made in the Digital, Culture, Media and Sport Committee report, …
26 signatures
(Most recent: 4 Jul 2019)
Signatures by party:
Labour: 23
Democratic Unionist Party: 1
Scottish National Party: 1
Independent: 1
3rd April 2019
Laura Pidcock signed this EDM on Wednesday 3rd April 2019

FIREFIGHTERS MEMORIAL DAY 4 MAY 2019

Tabled by: Grahame Morris (Labour - Easington)
That this House joins with firefighters across the United Kingdom on Firefighters Memorial Day in remembering the bravery and sacrifice of over 2,300 firefighters who have lost their lives in the line of duty; extends its sympathies especially on this memorial day to all the bereaved families of fallen firefighters; …
80 signatures
(Most recent: 8 May 2019)
Signatures by party:
Labour: 55
Conservative: 7
Independent: 6
Scottish National Party: 6
Democratic Unionist Party: 3
Plaid Cymru: 2
Liberal Democrat: 1
View All Laura Pidcock's signed Early Day Motions

Commons initiatives

These initiatives were driven by Laura Pidcock, and are more likely to reflect personal policy preferences.

MPs who are act as Ministers or Shadow Ministers are generally restricted from performing Commons initiatives other than Urgent Questions.


Laura Pidcock has not been granted any Urgent Questions

Laura Pidcock has not been granted any Adjournment Debates

Laura Pidcock has not introduced any legislation before Parliament

1 Bill co-sponsored by Laura Pidcock

Trade Union (Access to Workplaces) Bill 2017-19
Sponsor - Faisal Rashid (Lab)


Latest 50 Written Questions

(View all written questions)
Written Questions can be tabled by MPs and Lords to request specific information information on the work, policy and activities of a Government Department
6th Mar 2019
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many post office branches have been relocated into retail premises in (a) North West Durham, (b) North East England and (c) the UK since 2010.

The Government values and recognises the important role that the Post Office plays in North West Durham and other communities across the North East and the UK. This is why we committed in our 2017 Manifesto to safeguard the Post Office network and protect existing rural services. This strategy, backed by Government investment of over £2 billion since 2010, has delivered a branch network that is at its most stable and accessible in decades, with over 11,500 branches.

The Post Office reports annually on the size and shape of the network; the most recent report can be found at http://corporate.postoffice.co.uk/modernising-post-office. The report shows the number of branches in the network so that the change can be seen year on

year.

The information requested is set out below. The vast majority of the Post Office network is operated on an agency/franchise basis with branches located in retail premises. The figures show the number of Directly Managed Branches operated by the Post Office and the number of Agency branches.

Number of open post offices in 2010

Directly Managed Branches

Agency branches

Total branches

North West Durham Constituency

1

29

30

North East Government Office Region

10

481

491

UK

373

11532

11905

Number of open post offices in 2018

Directly Managed Branches

Agency branches

Total branches

North West Durham Constituency

1

29

30

North East Government Office Region

6

484

490

UK

262

11285

11547

Source: Post Office Limited

6th Mar 2019
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many Post Office branches have closed in (a) North West Durham constituency, (b)the North East and (c) the UK since 2010.

The Government values and recognises the important role that the Post Office plays in North West Durham and other communities across the North East and the UK. This is why we committed in our 2017 Manifesto to safeguard the Post Office network and protect existing rural services. This strategy, backed by Government investment of over £2 billion since 2010, has delivered a branch network that is at its most stable and accessible in decades, with over 11,500 branches.

The Post Office reports annually on the size and shape of the network; the most recent report can be found at http://corporate.postoffice.co.uk/modernising-post-office. The report shows the number of branches in the network so that the change can be seen year on

year.

The information requested is set out below. The vast majority of the Post Office network is operated on an agency/franchise basis with branches located in retail premises. The figures show the number of Directly Managed Branches operated by the Post Office and the number of Agency branches.

Number of open post offices in 2010

Directly Managed Branches

Agency branches

Total branches

North West Durham Constituency

1

29

30

North East Government Office Region

10

481

491

UK

373

11532

11905

Number of open post offices in 2018

Directly Managed Branches

Agency branches

Total branches

North West Durham Constituency

1

29

30

North East Government Office Region

6

484

490

UK

262

11285

11547

Source: Post Office Limited

27th Feb 2018
To ask the Secretary of State for Business, Energy and Industrial Strategy, if the Government will take steps to encourage increased trades union membership.

Trade union membership is a matter for trade unions themselves.

22nd Feb 2018
To ask the Secretary of State for Business, Energy and Industrial Strategy, what progress has been made on e-balloting pilots as recommended by the 2017 Knight Review.

Before responding to the Knight Review of electronic balloting for industrial action the Government is required by Section 4 of the Trade Union Act 2016 to “consult relevant organisations, including professionals from expert associations, to seek their advice and recommendations.” We are currently assessing the best means of obtaining this advice.

22nd Feb 2018
To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent estimate he has made of the proportion of people under the age of 25 who are in full time work and are not in receipt of the National Living Wage.

The National Living Wage is applicable to those aged 25 and over.

6th Mar 2019
To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate he has made of the number of people benefit from the free TV licence for over-75s in (a) North West Durham, (b) North East of England and (c) the UK.

We do not hold this information. The BBC is responsible for the collection and enforcement of the licence fee.

14th Nov 2017
To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment she has made of the effect of fixed-odds betting terminals on gambling addiction rates in North West Durham.

Neither the Department, nor the Gambling Commission, hold information on gambling addiction rates in individual constituencies.

14th Nov 2017
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps she is taking to enhance provision of internet services in the rural areas of North West Durham.

The Government has committed over £12m to support the Digital Durham Superfast Broadband Project. In 2011, only 0.7% of premises in the North West Durham constituency had access to superfast broadband compared to over 93% of premises today. For all premises that do not have superfast broadband coverage the Government will ensure universal broadband of at least 10Mbps


All homes and businesses which are unable to receive a speed of at least 2Mbps can benefit from support from the Better Broadband Scheme. Further information on the Scheme can be found on our website (https://basicbroadbandchecker.culture.gov.uk/guide-to-better-broadband-subsidy-scheme.pdf).

8th May 2018
To ask the Secretary of State for Education, what recent estimate he has made of the number of children affected by changes to eligibility for free school meals under universal credit.

We estimate that around 50,000 more children will benefit from free school meals (FSM) by 2022, compared to the previous system.

No child will lose their entitlement to FSM because of these changes. As well as the additional 50,000 pupils mentioned above, hundreds of thousands more children will benefit from the generous protections we will provide.

8th May 2018
To ask the Secretary of State for Education, what recent assessment he had made of the effectiveness of non-vocational funding for post-16 year olds in rural communities.

The same funding arrangements apply to 16 to 19-year olds education in different types of institutions and for different programmes, including academic and vocational. The Department for Education and its agencies have previously considered using a sparsity factor for 16 to 19-year olds education (given a factor of this kind is used in 5 to 16-year olds school funding). However, a sparsity factor was not introduced into the 16 to 19-year olds funding system.

16 to 19-year olds education is different in nature to 5 to 16-year olds education. There is a more diverse set of education and training providers to consider, offering a wider choice of programmes. Post-16 students often travel further to access these education options. We recognise that the cost and availability of transport can be an issue for students. Local authorities have a duty to publish a transport policy statement each year that sets out the travel arrangements they will make to support young people to access 16 to 19-year olds education, together with a duty to encourage and support young people to participate in education and training.

The 16-19 Bursary Fund enables disadvantaged students to access funding to meet the costs of participating in education and training, and can be used to contribute to transport costs.

8th May 2018
To ask the Secretary of State for Education, whether he has made an assessment of the potential merits of introducing a sparsity factor for rural schools in post-16 education.

The same funding arrangements apply to 16 to 19-year olds education in different types of institutions and for different programmes, including academic and vocational. The Department for Education and its agencies have previously considered using a sparsity factor for 16 to 19-year olds education (given a factor of this kind is used in 5 to 16-year olds school funding). However, a sparsity factor was not introduced into the 16 to 19-year olds funding system.

16 to 19-year olds education is different in nature to 5 to 16-year olds education. There is a more diverse set of education and training providers to consider, offering a wider choice of programmes. Post-16 students often travel further to access these education options. We recognise that the cost and availability of transport can be an issue for students. Local authorities have a duty to publish a transport policy statement each year that sets out the travel arrangements they will make to support young people to access 16 to 19-year olds education, together with a duty to encourage and support young people to participate in education and training.

The 16-19 Bursary Fund enables disadvantaged students to access funding to meet the costs of participating in education and training, and can be used to contribute to transport costs.

22nd Feb 2018
To ask the Secretary of State for Education, what the real terms net change in funding will be for schools in County Durham under the new national funding formula.

The Department published full details of the school and high needs national funding formulae, and the impact they will have for every local authority here: https://www.gov.uk/government/publications/national-funding-formula-tables-for-schools-and-high-needs.

The national funding formula would allocate an additional 2.8% to schools in County Durham, if implemented in full based on 2017-18 pupil data. This represents an increase of £8.0 million. The actual funding that County Durham will receive will be determined each year on the basis of the most recent pupil data available.

As the independent Institute for Fiscal Studies has said, the additional £1.3 billion we are allocating to schools funding means that overall funding per pupil across the country will now be maintained in real terms up to 2020.

22nd Feb 2018
To ask the Secretary of State for Education, what assessment he has made of the effect of the new national funding formula on schools in rural areas.

Schools in districts identified as rural by the Department for Environment, Food and Rural Affairs would gain on average 3.9%. Of these, remote schools that attract additional funding through the sparsity factor will gain on average 5.0%, which ensures that the higher costs of these schools are recognised.

These figures are calculated as if the national funding formula had been implemented in full in 2017-18, with no transitional arrangements.

14th Nov 2017
To ask the Secretary of State for Education, what assessment she has made of the levels of sexual harassment in schools in North West Durham.

Schools and colleges should be safe places for all children to learn and we are clear that sexual harassment should never be tolerated in a school.

Schools are under a statutory duty, set out in the department’s guidance, Keeping children safe in education (KCSIE), to safeguard and promote the welfare of their pupils. KCSIE sets out what staff should know and do to protect children. It also sets out that schools should have an effective child protection policy. The policy should include procedures to minimise the risk of peer on peer abuse and how allegations will be investigated and dealt with.

Our recent Pupil, Parent and Carers omnibus survey (July 2017) shows that 8% of the 857 female respondents said that a boy had touched them inappropriately and without permission at least once or twice in the last year. 28% of female respondents to the same survey said that they had experienced someone saying something sexual or sexist to them at least once or twice in the last year.

We do not hold data on incidents of sexual harassment in schools in specific parliamentary constituencies.

Ofsted inspectors will always consider whether safeguarding arrangements are effective and, if safeguarding is inadequate, this will be reflected in the overall rating of the school.

The hon. member for North West Durham will be aware, as discussed in the debate on sexual harassment and sexual violence in schools on 2 November 2017, of the steps the department will be taking to address the issues. We will be publishing interim advice for schools this term. The advice will cover child in child sexual violence and sexual harassment. We will also launch a public consultation, this term, on proposed updates to KCSIE. We intend to publish revised guidance, for information, early in the summer term 2018. This will then be commenced and come into force at the start of the September 2018 school year.

14th Nov 2017
To ask the Secretary of State for Exiting the European Union, what assessment the Government has made of the effect of the UK leaving the EU on exports from farms in North West Durham constituency.

As part of our work preparing to make a success of our departure from the European Union, we are carrying out a broad range of sectoral analysis, in including agriculture, as you would expect a responsible Government to do.

Leaving the EU presents a major opportunity for UK agriculture. The Agriculture Bill will provide stability to farmers as we leave the EU. It will support our farmers to compete domestically and on the global market, allowing us to grow, sell and export more great British food. The bill includes measures to ensure that after we leave the EU, and therefore the Common Agricultural Policy, we have an effective system in place to support UK farmers and protect our natural environment.

The Government is committed to getting the best possible deal for the United Kingdom - a deal that works for all parts of the UK, including the North East. We will continue to engage with businesses and industry bodies from all sectors of the economy, and all regions of the UK, in order to inform our negotiations with the EU.

14th Nov 2017
To ask the Secretary of State for Exiting the European Union, what steps he is taking to ensure that food standards will be maintained after the UK leaves the EU.

The UK has world leading standards of food safety and quality, backed by a rigorous legislative framework. The EU (Withdrawal) Bill will ensure we are able to maintain these high standards once the UK leaves the European Union.

The Government is committed to ensuring high food standards at home, and promoting high standards internationally. We will ensure there is a food standards framework in place that protects consumer interests, maximises confidence, and facilitates international trade.

19th Mar 2018
To ask the Secretary of State for Transport, what steps his Department is taking to reduce the use of illegal car registration plates.

The law requires anyone who supplies number plates for road use in the UK to be registered with the Driver and Vehicle Licensing Agency (DVLA). It is a legal requirement for suppliers to carry out checks to ensure that number plates are only sold to those who can prove they are entitled to the registration number. Number plate suppliers must also keep records of the plates they have supplied.

The DVLA visits number plate suppliers to monitor compliance with the legal requirements. The DVLA also works closely with both the police and trading standards to share intelligence and to support investigations and prosecutions of suppliers who do not comply with the legal requirements.

Enforcement of the law relating to the display of number plates is a matter for the police. The police can issue a fixed penalty if a vehicle is displaying an illegal number plate. When notified by the police that an offence has been committed, the DVLA will write to the registered keeper of the vehicle concerned. This letter will notify the keeper that the registration number must be correctly displayed or it will be permanently withdrawn.

22nd Feb 2018
To ask the Secretary of State for Transport, what assessment he has made of the equity of the level of funding for public transport throughout the UK.

The Department has not made an assessment of the equity of the level of funding for public transport throughout the UK.

The Department does not allocate funding to transport on a ‘per head of population’ basis. Decisions are made based on a rigorous and fair appraisal process that ensures spending goes to the projects and programmes where it is most needed and delivers greatest value-for-money for both taxpayers and passengers.

Data from the HM Treasury Country and Regional Analysis (CRA) provides figures for total public expenditure on transport and how this varies across regions. The latest publication is available here: https://www.gov.uk/government/statistics/country-and-regional-analysis-2017.

22nd Feb 2018
To ask the Secretary of State for Transport, what recent assessment he has made of whether there is a need to increase funding for public transport in the North East.

The Government is providing significant levels of funding to support public transport across the North East. For example, we have committed to provide £337 million towards the cost of replacing the entire rolling stock fleet on the Tyne and Wear Metro. My Department has also provided both revenue and capital funding to the Metro since its inception in 1980, and currently provides £55 million a year towards day-to-day operational costs and an Asset Renewal Programme.

We are also taking steps to improve rail connectivity in the North East. The Northern franchise will see a new high quality Northern Connect service operate at least 10 times per day between Middlesbrough and Carlisle via Newcastle, with Hexham and the MetroCentre becoming Northern Connect stations with staff, WiFi and catering outlets. The Transpennine franchise will see the introduction of a new hourly service between Newcastle and Edinburgh, along with an increase in the frequency of trains between Newcastle and York/Leeds/Manchester from one to two trains per hour.

The North East will also benefit from the £250 million being paid this year to support bus services in England through Bus Service Operators Grant (BSOG). Around £40 million of this BSOG funding is paid directly to local authorities, rather than bus operators to help deliver bus services. The Government also provides almost £1 billion of funding for the concessionary bus pass every year, and remains committed to the scheme.

In addition, we have recently announced that the Tees Valley Combined Authority will receive a per capita allocation of £59 million from the new £1.7 billion Transforming Cities Fund to improve intra-urban connectivity. Other cities in the North East without a Metro Mayor may be able to benefit from the competitive part of the Fund, which will be launched shortly.

22nd Feb 2018
To ask the Secretary of State for Transport, what steps his Department is taking to improve bus links in North West Durham constituency.

The bus market outside London is deregulated and decisions regarding service provision is primarily a commercial matter for bus operators. Decisions on subsidised bus services are a matter for individual English local authorities, in the light of their other spending priorities.

However, my Department provides around £40m of Bus Subsidy Operators Grant (BSOG) directly to English local authorities for local bus services, of which Durham receives around £347,000. BSOG plays an especially important role in protecting services in rural areas by helping extend the bus network, providing residents with vital links to local services.

The Bus Services Act 2017 introduces a number of new tools to help local authorities improve local bus services in their area. Through partnership arrangements we have enabled local authorities and bus operators to work constructively to provide better services for passengers.

Nusrat Ghani
Minister of State (Minister for Europe)
14th Nov 2017
To ask the Secretary of State for Transport, whether his Department has made an assessment of the feasibility of reinstating the train station in Consett; and if he will make a statement.

The department does not have any plans to reinstate the train station in Consett.

In line with our devolution policies, it is for the Local Enterprise Partnerships (LEPs) and local transport authorities in this area to decide what are the priority projects to support economic development and to secure appropriate funding - including drawing on that made available by Government for example through the Local Growth Fund - to take them forward.

Proposals for new stations need first to secure the support of a local promoter, normally the local transport authority, to undertake studies of the potential additional passenger demand, train service options, economic benefits, capital and any operating subsidy requirements before the addition of such services to a franchise agreement could be considered.

Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
28th Oct 2019
To ask the Secretary of State for Work and Pensions, whether she plans to publish easy-to-read guidance on making a non-digital claim for universal credit.

The Department makes use of a range of channels to increase understanding of Universal Credit through social media and wider advertising. This includes signposting to sources of information which are written in an ‘easy-to-read’ format to help people make decisions on whether Universal Credit is appropriate for their circumstances.

We publish information in two key locations to help improve awareness of, and how to claim Universal Credit, which can be found at the following websites:

https://www.understandinguniversalcredit.gov.uk/making-a-claim/before-you-claim/

https://www.gov.uk/government/collections/universal-credit-detailed-information-for-claimants

If a person wishes to claim Universal Credit but requires assistance, they are clearly directed to either the Help to Claim service, or to the Universal Credit telephone helpline. Both can be useful to anyone who cannot use digital services.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support from helping people make a Universal Credit claim up to receiving their first full correct payment on time. This service is available online, on the phone and face-to-face through local Citizen’s Advice services.

We regularly engage with a range of stakeholders, including welfare rights organisations, to ensure we gather and understand a diverse range of opinions, which helps us to design improvements to Universal Credit.

28th Oct 2019
To ask the Secretary of State for Work and Pensions, whether an online universal credit claim can be converted into a non-digital claim.

The Department takes seriously the need to support vulnerable claimants, and wants the application process for Universal Credit to be as quick and easy as possible, ensuring that claimants receive money at the earliest opportunity. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support.

Any digital claim can be treated as a non-digital claim. For instance, if a claimant’s circumstances change and contacting them digitally is no longer suitable for a short or significant period of time, agents can annotate the claim and take the same action as they would have if the claim had originally made as a non-digital claim.

We are already committed to placing Universal Credit guidance in the House of Commons Library and last updated it on 28 March 2019.

Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at: https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey

All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is available online, on the phone and face-to-face through local Citizen’s Advice services.

Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, and so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account, will be communicated in an alternative format which is best suited to an individual’s circumstances.

28th Oct 2019
To ask the Secretary of State for Work and Pensions, if she will consult (a) welfare rights advisers and (b) professionals with experience of supporting people with complex needs on drafting guidance on making a non-digital claim for universal credit.

The Department makes use of a range of channels to increase understanding of Universal Credit through social media and wider advertising. This includes signposting to sources of information which are written in an ‘easy-to-read’ format to help people make decisions on whether Universal Credit is appropriate for their circumstances.

We publish information in two key locations to help improve awareness of, and how to claim Universal Credit, which can be found at the following websites:

https://www.understandinguniversalcredit.gov.uk/making-a-claim/before-you-claim/

https://www.gov.uk/government/collections/universal-credit-detailed-information-for-claimants

If a person wishes to claim Universal Credit but requires assistance, they are clearly directed to either the Help to Claim service, or to the Universal Credit telephone helpline. Both can be useful to anyone who cannot use digital services.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support from helping people make a Universal Credit claim up to receiving their first full correct payment on time. This service is available online, on the phone and face-to-face through local Citizen’s Advice services.

We regularly engage with a range of stakeholders, including welfare rights organisations, to ensure we gather and understand a diverse range of opinions, which helps us to design improvements to Universal Credit.

24th Oct 2019
To ask the Secretary of State for Work and Pensions, whether people are entitled to claim universal credit by telephone; and if she will place in the Library a copy of her Department's internal guidance for staff on accepting telephone claims for universal credit.

The Department takes seriously the need to support vulnerable claimants, and wants the application process for Universal Credit to be as quick and easy as possible, ensuring that claimants receive money at the earliest opportunity. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support.

We are already committed to placing Universal Credit guidance in the House’s Library and last updated it on 28 March 2019.

Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at: https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey

All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is available online, on the phone and face-to-face through local Citizen’s Advice services.

Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, and so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account, will be communicated in an alternative format which is best suited to an individual’s circumstances.

24th Oct 2019
To ask the Secretary of State for Work and Pensions, what guidance her Department has issued on making a claim for universal credit by telephone.

The Department takes seriously the need to support vulnerable claimants, and wants the application process for Universal Credit to be as quick and easy as possible, ensuring that claimants receive money at the earliest opportunity. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support.

We are already committed to placing Universal Credit guidance in the House’s Library and last updated it on 28 March 2019.

Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at: https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey

All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is available online, on the phone and face-to-face through local Citizen’s Advice services.

Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, and so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account, will be communicated in an alternative format which is best suited to an individual’s circumstances.

24th Oct 2019
To ask the Secretary of State for Work and Pensions, what plans she has to update the information on gov.uk that universal credit must be claimed online to include reference to non-digital or telephone claims.

The Department takes seriously the need to support vulnerable claimants, and wants the application process for Universal Credit to be as quick and easy as possible, ensuring that claimants receive money at the earliest opportunity. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support.

We are already committed to placing Universal Credit guidance in the House’s Library and last updated it on 28 March 2019.

Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at: https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey

All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is available online, on the phone and face-to-face through local Citizen’s Advice services.

Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, and so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account, will be communicated in an alternative format which is best suited to an individual’s circumstances.

24th Oct 2019
To ask the Secretary of State for Work and Pensions, whether written information on managing non-digital and telephone claims is (a) sent by post and (b) read over the telephone to universal credit claimants.

The Department takes seriously the need to support vulnerable claimants, and wants the application process for Universal Credit to be as quick and easy as possible, ensuring that claimants receive money at the earliest opportunity. It is designed to be a ‘digital-first’ service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support.

We are already committed to placing Universal Credit guidance in the House’s Library and last updated it on 28 March 2019.

Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at: https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey

All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline – which is clearly displayed on GOV.UK.

Citizens Advice and Citizens Advice Scotland have been delivering the ‘Help to Claim’ service on a pilot basis since April 2019. The Citizens Advice Help to Claim service offers tailored, practical support to help people make a Universal Credit claim up to receiving their first full correct payment on time, and is available online, on the phone and face-to-face through local Citizen’s Advice services.

Although the Department offers comprehensive support for claimants to use our digital service, there will be occasions when people are unable to make their claim online, and so telephone applications can be accepted. In these instances, information normally available through a claimant’s online account, will be communicated in an alternative format which is best suited to an individual’s circumstances.

3rd Jun 2019
To ask the Secretary of State for Work and Pensions, how many households with three or more children made a new claim for universal credit during the period between April 2017 and January 2019 on the ground that they were within the six month period of a previous and now closed universal credit claim.

The information requested could only be provided at disproportionate cost.

4th Apr 2019
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 March 2019 to 228698, when electronic access will be provided to a claimant in order for them to access their previous universal credit claim without the need for a claimant to ask a case manager for information.

The Department has no plans, at present, to provide claimants with direct access to their previous claims.

A key reason a claimant cannot access a previous claim is that it could contain information the Department has an obligation to protect. This could include, for example, information about a previous partner. However, if a claimant, who has had a previous claim closed, needs to access their own information contained in previous statements or their journal, a case manager can access this information on their behalf and provide them with any information they might require.

Alok Sharma
COP26 President (Cabinet Office)
29th Mar 2019
To ask the Secretary of State for Work and Pensions, where and how the universal credit helpline staff and case managers record the contents of a telephone enquiry including any advice given in cases where a person has not yet submitted their universal credit claim or has a previous universal credit claim which is now closed.

All calls taken by helpline staff and case managers in UCFS are recorded in full and are retrievable from our telephony provider based on the originating telephone number.

For callers with an active claim, agents will update the Universal Credit system with any relevant information from the call to allow for a continuous service across multiple interactions. Where a caller does not have an active claim this is not possible and the call recording would be the repository for the content of the call.

Alok Sharma
COP26 President (Cabinet Office)
6th Mar 2019
To ask the Secretary of State for Work and Pensions, how many home consultations were (a) requested, (b) granted and (c) refused for work capability assessments for universal credit claimants in the last 12 months.

Information is not held on the number of home Work Capability Assessments (a) requested or (c) refused for Universal Credit claimants in the last 12 months.

However, I can confirm that over 1,000 home Work Capability Assessments for Universal Credit claimants were (b) granted in the last 12 months.

5th Mar 2019
To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the Parliamentary Under-Secretary for Family support, housing and child maintenance to the Work and Pensions Select Committee on 21 November 2018, what progress has been made on introducing implicit consent in universal credit for organisations offering support to claimants.

We have had a number of workshops with stakeholders during which consent has been discussed. As we said in our response to the Social Security Advisory Committee, we will do further work on explicit consent. This activity will include working with claimants and their representatives to ensure the process works effectively for vulnerable claimants to access the service. We expect to complete this in the autumn.

Justin Tomlinson
Minister of State (Department for Energy Security and Net Zero)
5th Mar 2019
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 19 November 2018 to Question 190938, whether (a) for a closed universal credit claim there is read-only access to the payment statements as well as the journal and (b) there is read-only access to all closed previous universal credit claims even after a new claim has been opened.

In the event of a closed claim, claimants can still see their previous journal entries and payment statements in a read-only format.

If a claimant opens a new claim, this read-only access will no longer be accessible to the claimant. However, if a claimant, who has had a previous claim closed, needs to access their previous statements or their journal, a case manager can access them on their behalf and provide them with any information they might require.

Alok Sharma
COP26 President (Cabinet Office)
5th Mar 2019
To ask the Secretary of State for Work and Pensions, what estimate she has made of the length of time claimants are waiting for a decision to be made on their mandatory reconsideration of carer’s allowance claims in the most recent period for which figures are available.

Average Actual Clearance Times (AACT) for a Mandatory Reconsideration for a Carer’s Allowance claim are shown in the table below.

Apr 2018

May 2018

Jun 2018

Jul 2018

Aug 2018

Sep 2018

Oct 2018

Nov 2018

Dec 2018

Jan 2019

Feb 2019

Average Actual Clearance Time (working days)

0.8

1.0

0.7

0.8

0.9

0.8

0.8

0.8

0.7

1.6

15.6

Source: Decision Making and Appeals Case Recorder (DMACR).

This is unpublished data based on internal management information. It should be used with caution and it may be subject to future revision.

The increase in clearance times in February 2019 was due to work being undertaken on the Carer’s Allowance backlog and this has resulted in more older cases impacting the AACT. This backlog is due to be cleared by the end of April 2019.

Justin Tomlinson
Minister of State (Department for Energy Security and Net Zero)
5th Mar 2019
To ask the Secretary of State for Work and Pensions, how many medical assessments for personal independence payment have been held in private gyms and spas in (a) County Durham, (b) North East of England and (c) the UK in each of the last three years.

Due to General Data Protection Regulation (GDPR), the number of assessments for Personal Independence Payment held in private gyms and spas is only held for the last two years, not the three that has been requested.

For the last two years for which data is available; covering March 2017 to February 2019, the total number of assessments held in private gyms and spas in (a) County Durham, (b) North East of England and (c) the UK is set out in the table below.

March 2017 - Feb 2018

March 2018 - Feb 2019

(a) County Durham

6000

5300

(b) NE England

6000

5300

(c) UK

8800

7200

These numbers have been supplied direct from the provider and have been rounded to the nearest 100. The answers to (a) and (b) are the same as all assessments carried out in private gyms and spas in the North East of England are carried out in County Durham.

Capita do not carry out PIP assessments at private gyms or spa locations; the numbers included in this response are from Independent Assessment Services (IAS).

IAS uses its network of supply chain partners and their estates to help in the delivery of PIP consultations. All locations comply with the required contractual specifications and all of the sites used by IAS have been selected to ensure that they meet the standards set by the Department.

14th Jan 2019
To ask the Secretary of State for Work and Pensions, with reference to Autumn Budget 2018, whether the Department has plans to bring forward the two week run-on of legacy benefits for the universal credit managed migration pilot.

In the 2018 Autumn Budget, we committed to allowing DWP income-related legacy benefits to continue for two-weeks after a claim has been made to Universal Credit from July 2020. This measure will give around 1.1 million households a one-off gain of approximately £200 between 2020/21 and 2023/24.

The Department has committed to supporting all claimants who are moved on to Universal Credit as part of the managed migration process. The draft regulations, currently before Parliament, will deliver on our commitment to provide transitional protection to those who are managed migrated onto Universal Credit without a change in their circumstances. The Department already offers a range of support to claimants who migrate to Universal Credit, such as advances worth up to 100 per cent of their indicative award. Claimants may also be eligible for the two-week Universal Credit Transitional Housing Payment.

The Department will be introducing a Discretionary Hardship Payment to support those claimants who will be managed migrated as part of the pilot phase. The power for Discretionary Hardship Payments is broad and could be used to pay the equivalent of the two-week legacy run on to the 10,000 claimants who will be moved to Universal Credit as part of the piloting phase and who are in hardship on account of the absence of the run on. We will also have the discretion to make payments if any other issues related to managed migration have resulted in hardship.

Alok Sharma
COP26 President (Cabinet Office)
14th Jan 2019
To ask the Secretary of State for Work and Pensions, whether her Department has to amend the Universal Credit (Managed Migration) Regulations 2018 after the conclusion of the 2019 test pilot.

On 14 January 2019, we withdrew the draft Universal Credit (Managed Migration) Regulations 2018, and laid two new sets of regulations. The draft Universal Credit (Managed Migration Pilot and Miscellaneous Amendments) Regulations 2019 will allow the Department to begin the managed migration pilot phase. This pilot phase is to ensure that our systems and processes are working well. We have committed to reporting on our findings from the pilot before bringing forward legislation to continue with managed migration.

The regulations for the pilot phase are subject to Parliamentary approval and will be debated and voted on in due course.

Alok Sharma
COP26 President (Cabinet Office)
14th Jan 2019
To ask the Secretary of State for Work and Pensions, with reference to her oral answer of 7 January 2019 to Question 908384, Official Report, column 3, if she will published the updated guidance on real-time support for universal credit.

We have worked with HMRC and employers to ensure that they are aware of the actions they need to take to reflect an employee’s earnings. Guidance was issued to employers by HMRC in December on Real Time Information reporting obligations for payments made early over the festive period.

The Department’s Universal Credit guidance for staff on earnings and the actions to take is regularly reviewed. Universal Credit guidance is published in the House of Commons Library and the Department is committed to refreshing this at regular intervals.

Alok Sharma
COP26 President (Cabinet Office)
14th Jan 2019
To ask the Secretary of State for Work and Pensions, what steps she plans to take to ensure that the 10,000 people selected for the universal credit managed migration test phase will not be worse off as a result of participation in that test phase.

On 11 January 2019, Written Statement HCWS1243 confirmed our plans for a pilot phase for the managed migration of 10,000 claimants from legacy benefits onto Universal Credit.

The Department will proceed with care and attention to ensure that every single claimant moved accesses Universal Credit smoothly and receives the support they need during the transition. The draft regulations, which are currently before Parliament, contain provision to provide transitional protection to those who are moved through managed migration onto Universal Credit without a change in circumstances. This will ensure that these claimants receive the same level of entitlement to Universal Credit as they were entitled to on legacy benefits.

The aim of the pilot is to ensure that claimants on all legacy benefits, with a range of differing characteristics are successfully migrated to Universal Credit. The Department is currently working closely with a wide and diverse range of stakeholders to design the managed migration process and we are considering our approach to the pilot, including which groups or individuals we might begin to migrate first.

Alok Sharma
COP26 President (Cabinet Office)
14th Jan 2019
To ask the Secretary of State for Work and Pensions, what criteria her Department will use to select the 10,000 people for managed migration test phase.

On 11 January 2019, Written Statement HCWS1243 confirmed our plans for a pilot phase for the managed migration of 10,000 claimants from legacy benefits onto Universal Credit.

The Department will proceed with care and attention to ensure that every single claimant moved accesses Universal Credit smoothly and receives the support they need during the transition. The draft regulations, which are currently before Parliament, contain provision to provide transitional protection to those who are moved through managed migration onto Universal Credit without a change in circumstances. This will ensure that these claimants receive the same level of entitlement to Universal Credit as they were entitled to on legacy benefits.

The aim of the pilot is to ensure that claimants on all legacy benefits, with a range of differing characteristics are successfully migrated to Universal Credit. The Department is currently working closely with a wide and diverse range of stakeholders to design the managed migration process and we are considering our approach to the pilot, including which groups or individuals we might begin to migrate first.

Alok Sharma
COP26 President (Cabinet Office)
14th Jan 2019
To ask the Secretary of State for Work and Pensions, whether her Department has plans to provide transitional protection to people that will naturally migrate to universal credit as a result of a change in circumstances.

Claimants only move from existing benefits to Universal Credit through natural migration when they experience a significant change in their circumstances that triggers a new claim to a benefit that Universal Credit replaces. Their entitlement is then calculated on the rules of their new benefit and their new circumstances. Transitional protection is designed to ensure those claimants who are moved onto Universal Credit without a change in circumstances receive the same level of entitlement to Universal Credit as they were entitled to on legacy benefits.

As Universal Credit is simpler, the most recent estimates show that around 700,000 households will get entitlements they were not claiming under the legacy system, worth on average £285 per month.

We have also introduced a number of measures to assist claimants during their transition to Universal Credit. Claimants who naturally migrate to Universal Credit can access a Universal Credit advance, which is worth up to 100 per cent of their indicative award and is available from the date of their claim. This advance is currently repayable over 12 months, but as announced in the 2018 Budget, from October 2021 the maximum repayment period will be extended to 16 months. Claimants may also be entitled to a two week Universal Credit Transitional Housing Payment. From July 2020 the Government is introducing a new two-week run on for income-related Employment and Support Allowance, Income Support and income-based Jobseeker’s Allowance.

Alok Sharma
COP26 President (Cabinet Office)
14th Nov 2018
To ask the Secretary of State for Work and Pensions, for what reason a student maintenance loan is classed as income in respect of applications for universal credit.

I refer the honourable Member to the reply to UIN 179316 on 18 October.

Alok Sharma
COP26 President (Cabinet Office)
13th Nov 2018
To ask the Secretary of State for Work and Pensions, what is the legal basis for her Department's guidance stating that universal credit claims should be closed one day after a claimant fails to attend a claimant commitment appointment.

The Welfare Reform Act 2012, Section 4(1) (e), states that it is a condition of entitlement to Universal Credit that a claimant accepts a Claimant Commitment.

Where a claimant has failed to attend an interview for the purposes of accepting a Claimant Commitment, their claim will be closed. We will notify the claimant that their claim has been closed and that they can phone or write to the Department to ask us to explain our decision and/or if they disagree with the decision, to ask us to look at the decision again.

After the Department has looked at decisions again, there is a process known as Mandatory Reconsideration which is where an application for revision of a Universal Credit decision is considered by a Decision Maker. If claimants still disagree with the outcome they can appeal to the First-tier Tribunal.

Should there be any indication that the claimant is vulnerable we will seek to understand why the claimant failed to attend, and to explain the consequences of not re-engaging immediately. We will seek to make contact with the claimant and give them the opportunity to show good reason for non-attendance.

Alok Sharma
COP26 President (Cabinet Office)
13th Nov 2018
To ask the Secretary of State for Work and Pensions, whether posting a decision notice to close a claim for universal credit on an online journal to which the claimant no longer has access is consistent with the requirements of Regulations 7 and 51 of the Universal Credit, Personal Independence Payment, Jobseeker's Allowance and Employment and Support Allowance (Decisions and Appeals) Regulations 2013 on notifying claimants about decisions.

Claimants do have access to their journal after their Universal Credit award is terminated. It is read-access only but that does mean they can read the decision notice which explains that their award has been terminated and how the decision can be disputed under regulation 7. Posting the notice to the journal does comply with regulation 51 as in law it is still a “written notice of the decision”.

Alok Sharma
COP26 President (Cabinet Office)
9th Nov 2018
To ask the Secretary of State for Work and Pensions, with reference to the oral evidence of the Minister for Disabled People, Health and Work to the Work and Pensions Committee on PIP and ESA assessments on 20 December 2017, HC 340, what steps she has taken to ensure that (a) work capability assessment providers do not ask claimants with mental health problems why they had not carried out their suicidal ideas and (b) the conduct of assessments does not increase the risk of suicide and self harm among claimants with mental health problems.

All healthcare professionals (HCPs) carrying out WCA assessments were given face to face training on exploring self-harm and suicidal ideation in May 2018. The training which was quality assured by the Royal College of Psychiatrists was designed to enhance the skills of HCPs in sensitively exploring self-harm and suicidal ideation.

9th Nov 2018
To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of claimants moved from legacy benefits onto universal credit during the natural migration phase that are entitled to less monthly benefit on universal credit than the legacy benefits.

Claimants only move from existing benefits to Universal Credit through natural migration when they experience a significant change in their circumstances that triggers a new claim to benefit. Their entitlement is then calculated on the rules of their new benefit.

We are therefore unable to estimate whether their entitlement would be different under Universal Credit compared to legacy benefits.

Alok Sharma
COP26 President (Cabinet Office)