25 Maria Miller debates involving HM Treasury

Small Breweries Relief

Maria Miller Excerpts
Monday 9th November 2020

(3 years, 6 months ago)

Commons Chamber
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Liz Saville Roberts Portrait Liz Saville Roberts
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I am sure that the small handful of global beer companies have a very effective lobbying system. It is of course our job to lobby here as well on behalf of our constituencies and small breweries.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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I commend the right hon. Lady for calling this debate today. I am just reflecting on what she is about to talk about, which is the uncertain business environment that our small breweries face and the fact that the consultation that led to the Government recommending this change in rate relief was carried out at a very different time. Does she agree that perhaps this is time to pause so that breweries such as Andwell Brewery in my constituency can get the certainty that they need as we move forward?

Liz Saville Roberts Portrait Liz Saville Roberts
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I entirely agree with the right hon. Member. At this time now, even if the changes were to be introduced in January 2022, we are, none the less, presenting the breweries with uncertainty that they desperately do not need. The timing of this is really significant and now is not the time to be mentioning these changes, let alone to be moving ahead with them.

I wish to move ahead, although I truly welcome all the contributions from the many Members here, because I am sure that we are all doing the best for the brewers in our constituencies.

--- Later in debate ---
Kemi Badenoch Portrait Kemi Badenoch
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I disagree. It does affect the cliff edge: a taper smooths it out and stops the point at which growth is actively discouraged.

Two main charges are levied at small brewers relief by its critics: that it unfairly distorts competition and that it fails to match the true nature of industry production costs. It is argued that that penalises the best producers, inhibits growth and disrupts normal business activity. I should point out that those criticisms were made not by the multinationals that dominate the global market, but by local and mid-sized regional brewers. As hon. Members might imagine, no two brewers will agree on absolutely everything, but a lack of consensus should not be a barrier to action where it is required.

The Treasury therefore announced in 2018 that it would review the relief to consider the views of the whole market on the topic. Since then, we have considered a range of evidence, from direct submissions from individual breweries to independent academic research. We will publish more information about the evidence that we have received as part of our upcoming consultation on small brewers relief later this year.

Maria Miller Portrait Mrs Miller
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The evidence that the Government need includes a baseline of production so that they know how many breweries are producing however much beer over a period of time and can then calculate the appropriate rate of tax relief so that it is cost-neutral. How will the Minister do that when over the past six months there has been such a distortion in the market with regard to production rates? Many of the breweries that would previously have been well above the 5,000 hectolitre barrier will probably now be well within it. Will that not make her life very difficult? Would it not be better to delay things until the industry has settled down again?

Kemi Badenoch Portrait Kemi Badenoch
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My right hon. Friend asks a really good question. The truth is that there is never a good time according to the industry; there is never a perfect time. When people have a dispute, it depends on which side of the argument one listens to. This will be addressed in the technical consultation. We must remember that this measure is not coming in until 2022, so there will be time. We will publish more information about the evidence that we have received as part of our upcoming consultation, which will be towards the end of the year.

Oral Answers to Questions

Maria Miller Excerpts
Tuesday 20th October 2020

(3 years, 6 months ago)

Commons Chamber
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Caroline Nokes Portrait Caroline Nokes (Romsey and Southampton North) (Con)
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What fiscal steps his Department is taking to support businesses in sectors that remain subject to covid-19 restrictions. [907778]

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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What fiscal steps his Department is taking to support businesses affected by the covid-19 outbreak. [907783]

Steve Barclay Portrait The Chief Secretary to the Treasury (Steve Barclay)
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The Government recognise that the pandemic has caused extreme disruption to the economy. That is why we have delivered one of the most comprehensive and generous support packages anywhere in the world, worth over £190 billion.

--- Later in debate ---
Steve Barclay Portrait Steve Barclay
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My right hon. Friend is right about the pressure on businesses in tier 1 as well. That is why, in the package the Chancellor has set out, has been the extension of loan facilities to help those businesses with their cash flow. In the south-east region, which my right hon. Friend represents, the total is some £0.5 billion of support.

Maria Miller Portrait Mrs Miller
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Many thousands of small businesses have already benefited from the measures that my right hon. Friend and his colleagues have put in place. As we move forward, may I urge him to keep a small business focus, particularly for small brewers? Duty levels are a crucial part of their business viability, and may I urge him to keep small breweries’ relief in place, as it is helping to safeguard the future of many small breweries not just in Hampshire but throughout the United Kingdom?

Steve Barclay Portrait Steve Barclay
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My right hon. Friend makes an extremely valid point about the impact on that sector. That is why the Treasury is reviewing small breweries’ relief and, indeed, the Exchequer Secretary has taken forward reforms, at the industry’s request, to fix issues in the current relief design.

Economic Update

Maria Miller Excerpts
Wednesday 8th July 2020

(3 years, 10 months ago)

Commons Chamber
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Rishi Sunak Portrait Rishi Sunak
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They absolutely have—the highest in over a decade, two years in a row. In this crisis, we have provided £3.7 billion for local authorities and an additional £600 million for infection control. Just last week, at the Local Government Association conference, my right hon. Friend the Local Government Secretary unveiled a new deal with local government to help provide some compensation for the losses through income that has gone, in a sharing arrangement, and it was warmly welcomed by the sector and at the LGA.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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I thank my right hon. Friend for his statement and for so carefully judging what is needed now as we move forward, particularly to support young people who have been hard hit by recent events. Thousands of young people in my constituency got their first foot on the jobs ladder through apprenticeships at places such as the Basingstoke College of Technology. How will my right hon. Friend’s plan for jobs build confidence among employers to create and sustain more apprenticeships at this very difficult time?

Rishi Sunak Portrait Rishi Sunak
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My right hon. Friend is absolutely right about the impact on young people. They are two and a half times more likely to work in a sector that has been closed down. She is right, and we know that apprenticeships work: the evidence points that way. What I can tell her is that, starting in September, employers will be paid £2,000 for every young apprentice that they take on, a bonus that will incentivise them to create more apprenticeships at this time of vital need.

Economic Outlook and Furlough Scheme Changes

Maria Miller Excerpts
Tuesday 16th June 2020

(3 years, 11 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

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Jesse Norman Portrait Jesse Norman
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I am afraid I am not qualified to comment on the ridiculousness or no of the quarantine policy. It remains in place in order to protect people, and it will be for colleagues to make a decision about that in due course.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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Under this Government we have record numbers of women in work in our country, and under the lockdown around 140,000 women—maybe more—will have become pregnant. We are already hearing that some businesses are routinely making pregnant women redundant, despite the law and the furloughing scheme. What message does the Treasury have for those businesses?

Jesse Norman Portrait Jesse Norman
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Clearly, that is an abhorrent practice. My right hon. Friend is right to highlight it, to the extent that it is going on, and, as she says, it is illegal. I am very proud of the support the Government have given to women, as she has said, including through the national living wage and many other matters. I am also pleased that we have been able to make sure that the structure of the jobs scheme goes over enough years so that any impact on maternity is mitigated, so that those women are not affected, or are affected as little as possible, by the decisions they may have made—

Public Health England Review: Covid-19 Disparities

Maria Miller Excerpts
Thursday 4th June 2020

(3 years, 11 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

Each Urgent Question requires a Government Minister to give a response on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Kemi Badenoch Portrait Kemi Badenoch
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I must push back on some of what the hon. Lady said. It is wrong to conflate all black people with recent immigrants and assume, which is what she just said, that we all have to pay a surcharge. That is wrong. I am a black woman who is out to work. My employer—[Interruption.] This House has done everything it can to make sure that I am following the guidelines and that all of us are. It is absolutely wrong to try to conflate lots of different issues and merge them into one, just so that it can get traction in the press. I go back—[Interruption.] I go back to what I said in my original statement. It is not right for us to use confected outrage. We need courage to say the right things, and we need to be courageous in order to calm down racial tensions, not inflame them just so that we have something to put on social media.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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Every death in this pandemic is a tragedy, and we have to know how to better protect the most vulnerable, yet this Public Health England analysis is based on incomplete data for ethnic minority groups, because it does not include two key factors—occupation and comorbidities—in the deaths among ethnic minority groups. Why not, particularly given the undertakings given by the Office for National Statistics to the Women and Equalities Select Committee two years ago, when we did a report into the race disparity audit and when it was acknowledged that there were huge discrepancies and inconsistencies in the way data was collected for ethnic minority groups? Can the Minister address this?

Kemi Badenoch Portrait Kemi Badenoch
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My right hon. Friend is absolutely right. I would have hoped to see more, but I understand that Public Health England did not have all the data it needed. Some of the things not present included comorbidities, population density, public transport use, household composition and housing conditions. That is why it is important that I take this forward. All the things she has listed are things we will definitely be looking at in the next stages.

Privileges

Maria Miller Excerpts
Tuesday 2nd April 2019

(5 years, 1 month ago)

Commons Chamber
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Damian Collins Portrait Damian Collins
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The House does have rules relating to matters that are before UK courts and may prevent witnesses from giving evidence, but I agree with the principle that my hon. Friend has cited. I do not believe that Ministers should claim special privileges in order not to give evidence to a Committee, but they do have a different status. I do not think that that different status should give any individual in the country an opportunity to ignore an order from a Committee or a summons to appear before Parliament simply because they happen to take exception to the idea that Ministers have special privileges that they do not have—as, indeed, do Members of the House of Lords.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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I want to pick up the point about consistency. It is not just my hon. Friend’s Select Committee that may have problems with calling witnesses—important witnesses—to take part in inquiries. The Women and Equalities Committee is currently going through a similar process, but we are only one month into requesting an individual to appear before us. Does my hon. Friend agree that it might be helpful if there were more explicit guidelines on the process to be followed, so that it could take place more speedily? I certainly would not want my inquiry on non- disclosure agreements to drag on for a further 10 months.

Damian Collins Portrait Damian Collins
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My right hon. Friend is absolutely right. There needs to be more clarity about the process—clarity within the rules as they stand, and more clarity on what the powers of the House are. We have ancient powers, which in modern law cannot be enforced, and they have not been replaced with anything more suitable.

Oral Answers to Questions

Maria Miller Excerpts
Tuesday 3rd July 2018

(5 years, 10 months ago)

Commons Chamber
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Elizabeth Truss Portrait Elizabeth Truss
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I am amazed that the hon. Gentleman did not mention the fact that the City has yet again been rated the top financial centre in the world. We hear nothing but doom and gloom from the Labour party about the future of our economy. If the hon. Gentleman thinks that the solution to our problems is calling business the enemy and overthrowing capitalism, he is seriously mistaken.

Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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2. What fiscal steps his Department is taking to reduce unemployment.

Lord Hammond of Runnymede Portrait The Chancellor of the Exchequer (Mr Philip Hammond)
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As a result of tough decisions made by Conservative-led Governments, the UK’s fiscal position has improved enormously since 2010. Contrary to the consistent predictions of doom-mongers on the Opposition Benches, during that process UK employment has also grown consistently. It now stands at record levels, and the unemployment rate is at its lowest in 40 years. However, we are further supporting job growth through the lowest corporation tax rate in the G20, and reduced employment costs through the employment allowance.

My right hon. Friend will know that our track record stands in stark contrast to that of Labour. No Labour Government have ever left office with unemployment lower than when they entered it.

Maria Miller Portrait Mrs Miller
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The Chancellor is right. Record numbers of women are in work in this country, but I would like to see more of those women in better-paid jobs. Does the Chancellor support the Prime Minister’s view that all jobs should be flexible from day one, and will he be doing anything to turn those words into practice in all our businesses?

Lord Hammond of Runnymede Portrait Mr Hammond
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Yes. Female employment is indeed vitally important, and it has grown to a record high of 71.3%. As the labour market tightens, it is not just fair for us to make it possible and attractive for women to take part in the workforce; it is absolutely essential from an economic point of view. Dealing with any concealed discrimination is key to making it possible for women not only to enter the workforce, but to progress within the workforce to highly paid and rewarding jobs.

Banking Sector: Fraudulent Accounts

Maria Miller Excerpts
Tuesday 5th December 2017

(6 years, 5 months ago)

Westminster Hall
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Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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I beg to move,

That this House has considered fraudulent accounts and the banking sector.

It is an absolute pleasure to serve under your chairmanship, Mr Hollobone, for the first time that I can recall. I hope we have a full and useful debate.

More than two years ago, a constituent approached me about having been the victim of banking fraud. I called this debate because I have been unable to get the spider’s web of organisations with responsibility for making our banking system safe to act in the best interests of my constituent and bring to justice the perpetrators of a fraud that has left him £13,500 poorer.

The British banking system is one of the most advanced in the world, with an apparent cornucopia of legislation to give customers a comfort blanket of trust. My constituent fell victim to a simple fraud, paying £13,500 into the British high street bank account of an individual who had undertaken to deliver services that my constituent never received.

My constituent, under the impression that this country’s extensive money laundering regulations meant that bank accounts could be opened only by legitimate individuals with established UK addresses, reported the crime to the police when it became clear that the services that he paid for would not be provided, and that he had been the subject of a fraud. He was told by the police that available information about the person who opened the bank account was insufficient for them to proceed with their inquiries, and that the bank account involved had been opened with a provisional driving licence. Following cursory police investigations, it became immediately clear that the individual concerned had never lived at the address supplied to the bank when the account was opened. Indeed, the address given was incomplete.

To this day, Lloyds bank insists that it made no errors in allowing the opening of the bank account used to defraud my constituent, even though the police have confirmed that the suspect has never resided at the address given to Lloyds. Furthermore, for more than a year afterward, the Met police did not pursue inquiries into the crime because they thought, erroneously, that Lloyds would not give them the account opening information that they needed to pursue more thoroughly the criminal involved. In fact, that information had already been given to another police force in Bedfordshire. By the time the error was established, the case was a year old and lines of inquiry were cold.

I have spent two years being handed from one organisation to another in the attempt to have this case properly investigated. I hope that my hon. Friend the Minister can explain how Lloyds can be held to account for the situation. Is he content that a bank account can be opened without a valid postal address for the applicant? Is that not in breach of money laundering regulations? I am not a lawyer, but I have read the regulations, and it would seem so.

The police thought that Lloyds would not divulge the application details, yet they found a year on that that was not the case. Why is there no established protocol for banks and police to follow in fraud cases such as this? Which organisation is responsible for ensuring that Lloyds complied with money laundering regulations when, as a result of the bank’s actions, there is insufficient information for the police to investigate possible criminal money laundering breaches? Is it perhaps time to review banks’ responsibilities when it comes to fraud, and bring them more in line with the credit card industry?

Alister Jack Portrait Mr Alister Jack (Dumfries and Galloway) (Con)
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I commend my right hon. Friend on securing this debate. She mentions the credit card industry. She will be aware that the protections afforded to people using credit cards are far greater than those afforded to people using debit cards or making online transfers. Does she agree that those protections should be extended to forms of banking other than just credit cards?

Maria Miller Portrait Mrs Miller
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My hon. Friend is absolutely right to bring up that inconsistency in how financial consumer protection works. Many people would be taken aback to understand how little protection they might have on a bank account money transfer when, if they simply used credit cards, they would be far more protected. The difference seems reflective of the situation in the past when credit cards were set up, when they might have been seen as a much riskier proposition. The evidence that I am giving suggests that banks are also a bit of a risky proposition when it comes to fraud. He makes an excellent point.

The cost of fraud across payment cards, remote banking and cheques to banking customers and share- holders was more than £768 million last year, involving almost 2 million separate cases. Given the scale of the problem, it is little wonder that the police are not always in a position to act.

For the past two years, I have done all that I can to get justice for my constituent, only to be passed around a bewildering array of organisations. Lloyds bank says that it made no error, yet the police say that the individual who opened the account never lived at the account opening address. The ombudsman says that it cannot investigate how an account was opened, the Financial Conduct Authority tells me that it does not investigate individual cases and Action Fraud and the National Fraud Intelligence Bureau do not investigate crime, it appears, but pass it to the relevant police force. Who exactly ensures that money laundering regulations are followed, and that banks allow new accounts to be opened only with proper evidence of identity and residence?

In this case, the police are clear: their investigation shows that the person who opened the account never resided at the address. I feel trapped in a Catch-22 situation. Lloyds allowed inaccurate information to be used to open an account, but because the identity evidence that Lloyds collected is so poor, the police have no grounds to do anything further, and it appears that only the police can take action to enforce money laundering regulations. The Payment Systems Regulator has admitted that bank fraud is causing customers harm and the industry is not doing enough, and that banks could be doing far more to identify fraudulent payments, but has rejected calls to put more pressure on banks to prevent fraud by making them responsible for reimbursing victims, as is the case with credit card fraud. At a time when the payments industry can spot credit card fraud using algorithms, surely we can expect banks to properly check the ID of their customers.

Financial Fraud Action UK, an industry body, is calling for the payments industry to be more transparent about the scale of the problem and to take a common approach to how frauds are handled. Which?, the consumer magazine, is also clear that banks should shoulder more responsibility for money lost due to fraud, but they need to be incentivised to do so and to focus more on detecting and preventing fraud.

Failure to check account opening details correctly is a serious criminal offence, with a criminal penalty to match. The banking code is clear that documents must prove ID and address. The police say that the reason their investigation is not ongoing is that the person involved never lived at that address, yet no one appears to be willing to hold Lloyds to account, perhaps because the evidence available does not meet the criminal standard of proof.

Will the Minister explain why my constituent should be satisfied? Surely Lloyds has breached its own anti-fraud requirements. Lloyds closed the account because of fraud. In correspondence with me, the bank has admitted that a provisional driving licence was used, but will not confirm what other information was used and why it failed to check the address, given that it was incomplete. Lloyds allowed a fraudulent account to be opened and there appears to be a reasonable case for saying that that is a breach of money laundering regulations. Will the Minister investigate, or at least tell me who might investigate? I have tried for two years, but I simply cannot find out who that might be.

Some cases similar to my constituent’s have received compensatory payments from other high street banks because of the investigative journalism of somebody at The Daily Telegraph. I find it a miserable state of affairs when we rely on journalists’ intrepid work to ensure that our banking system is fair and accountable.

In February 2016, the Home Secretary, now the Prime Minister, established a fraud taskforce. Can the Minister update the House on what has been done through that taskforce to stop banks allowing accounts to be opened fraudulently? My constituent, who quite rightly wants to protect his privacy, needs to have justice, but he also wants his experience to lead to changes that will help to stop this situation happening to many other people.

Steve Barclay Portrait The Economic Secretary to the Treasury (Stephen Barclay)
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It is a pleasure, as always, to serve under your chairmanship, Mr Hollobone. I pay tribute to the tenacity with which my right hon. Friend the Member for Basingstoke (Mrs Miller) has championed the cause of her constituent, who has clearly suffered from the traumatic case that she rightly raises with the House today. She outlined that she has been working on this case for some time, including exchanging correspondence with Treasury Ministers last year. I welcome the opportunity to update her on the work of the taskforce that was set up, as she correctly said, by the Prime Minister and on developments with the payment systems regulator and others.

To be clear, banks must take action to prevent accounts being used for criminal purposes. The Financial Conduct Authority is responsible for ensuring that firms meet their legal and regulatory obligations. As my right hon. Friend is aware, the FCA is an independent body. That is vital to its role; its credibility, authority and value would be undermined if it were possible for the Government to simply intervene in its decision making.

I will discuss the positive steps that the regulators and industry are taking shortly, but I will first touch on the issue at the core of my right hon. Friend’s concerns. Bank accounts used for fraud and other criminal purposes are a serious concern of the Government, the FCA and the industry, particularly given that authorised push payment scams—the type of fraud to which she refers—are the second biggest payment fraud after card fraud. The FCA’s rules expressly require banks to have systems and controls to counter the risk that they are misused for the purpose of financial crime, including money laundering and fraud.

The money laundering regulations require banks to verify the identity of their customer and to assess the purpose and intended nature of the business relationship when a customer opens a bank account. A key part of the regulations is a requirement to carry out customer due diligence, which was another of my right hon. Friend’s core concerns. Customer due diligence measures mean verifying the customer’s identity on the basis of information or documents obtained from a reliable source that is independent of the customer. As I understand it, Lloyds maintains that when it opened the account, it was applying the “industry-wide acceptable documentation”, but I know that my right hon. Friend has concerns in that regard.

Since my appointment, I have encouraged the industry to consider the use of new technologies where they are as effective or more effective than existing practices. The increasing digitisation of financial services and products means that it is important that customers can prove who they are online. Firms should develop robust tools to ensure that they know who they are dealing with. In essence, there is scope through an electronic footprint to enhance the standard of customer due diligence in the future.

Where a bank assesses greater risk, it may take additional measures, including seeking additional documentation and checking the customer’s source of wealth or funds. Banks must conduct ongoing monitoring, including scrutiny of the transactions undertaken throughout the course of the relationship, to ensure consistency with the customer’s business and risk profile. Banks must also undertake reviews of customer records so that information obtained for the purpose of due diligence is kept up to date.

The FCA is responsible for supervising banks’ compliance with the money laundering regulations and for ensuring that they maintain systems and controls to prevent financial crime more generally. If the FCA finds evidence that a regulated firm has not undertaken due diligence checks, that firm would be in breach of the money laundering regulations. That addresses one of my right hon. Friend’s core questions about who is liable and who enforces the money laundering regulations: it is the FCA’s responsibility to ensure that firms have systems and controls in place to avoid money laundering.

Maria Miller Portrait Mrs Miller
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The point that I made was that when I wrote to the FCA, it said that it did not take on individual cases. The Minister is right to say that it looks at systems and processes, but not at individual cases. I hope he might be able to refer me to who does look at individual cases, because, frankly, I have not worked that out in two years—but he is much cleverer than I am.

Steve Barclay Portrait Stephen Barclay
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I will come to some of the steps that are being taken to mitigate that. The key point is whether the standards applied met the requirements of the money laundering regulations or whether there was a loophole. I know that my right hon. Friend has corresponded with the FCA on that point.

As I say, if the FCA finds evidence that a firm has not undertaken its due diligence checks, that firm would be in breach of the money laundering regulations. Where a bank falls short of its obligations, the FCA has shown that it is capable of taking action through multi-million pound fines for two of the largest banks in recent years. At the same time, the FCA must ensure that its supervisory regime is proportionate and efficient and that its unintended consequences are minimised.

I am sure my right hon. Friend will appreciate and recognise that there is a balance to be struck in terms of the level of scrutiny required for due diligence checks. Recently, the hon. Member for Bristol West (Thangam Debbonaire) raised the issue that, at the other end of the spectrum, refugees often experience concerns about their ability to open a bank account because banks ask for levels of documentation that give them the impression that they are being prevented from opening accounts. So the balance is between a proportionate level of due diligence checks and a level that does not stop refugees, for example, being able to legally open a bank account.

My right hon. Friend the Member for Basingstoke also raised the issue of the Payment Systems Regulator, which is leading the work on this type of scam where someone is tricked into making a payment to the wrong account or into paying the fraudster directly. The Government have made it clear that more should be done to stop that happening and to mitigate the harm caused when it does happen. I am pleased to say that progress is being made. The PSR’s ongoing programme of work with industry aims to reduce the risk of the scams occurring and to reduce the damage that they cause. Existing initiatives include better data sharing between banks, a function to enable customers to be sure who they are transferring money to and best practice standards for the reporting of scams. The PSR has outlined milestones for those initiatives to ensure that the momentum is kept up.

Although the PSR accepts that not all scams can be prevented, it has taken a decisive step to align incentives and to reduce harm. It has proposed a contingent reimbursement scheme in which banks would reimburse victims when the banks have not met the required best practice standards, provided that the victims had taken appropriate care when making the payment. That speaks to a further point that my right hon. Friend made about compensation. The PSR’s consultation on that scheme is open until 12 January 2018. The consultation gives a clear sign to consumers that the regulator is on their side, and the PSR will respond to it in due course.

Banks and the FCA must do all they can to prevent fraudulent bank accounts from being opened in the first place, but fraud is a much wider problem. The joint fraud taskforce, as my right hon. Friend mentioned, was set up by the Prime Minister when she was Home Secretary in 2016 as a partnership between Government, law enforcement and the financial sector. The taskforce is working in innovative ways to deliver a more effective response to fraud, including by investing £3.1 million, with industry, in a campaign to improve the ability of people and businesses to protect themselves from fraud; working to understand how even more funds can be returned to fraud victims; pursuing a cross-industry strategic plan on so-called “card not present” fraud; and considering what makes victims susceptible to fraud and how to reduce vulnerability.

The Home Office has asked Her Majesty’s inspectorate of constabulary and fire and rescue services to conduct a review of police response to fraud at a local level, which my right hon. Friend also raised as a concern. The review will assess how local forces deal with demand, assess risk and provide victim care services and will examine the role of the City of London police as the national lead force for fraud.

I thank my right hon. Friend again for raising these issues. The Government recognise the terrible impact of this type of fraud on its victims. There are already strict rules that banks must comply with when opening new accounts, and the independent FCA is responsible for ensuring they do so. The PSR and the industry are doing robust work to tackle all types of fraud, working with the Government’s joint fraud taskforce. The Government will continue to drive appropriate action on these issues, which are so important to all of us in this House.

Maria Miller Portrait Mrs Miller
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I sense that the Minister is drawing to a close. His remarks have addressed the generalities of the banking system, which I understand are hugely important to the regulator and the Government, but may I press him again on particular instances in which individual constituents such as mine have been let down? It is very difficult to see what recourse they have when banks fail to abide by their own codes of practices and rules, leaving them poorer for it.

Steve Barclay Portrait Stephen Barclay
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As I understand it, my right hon. Friend draws a distinction between systemic responsibility for the rules of a firm as a whole and responsibility for individual cases, but if I have mischaracterised that distinction, I am happy to write to her. My understanding is that responsibility for firm-wide systems and controls falls to the FCA, but specific one-off cases of fraud are in the police’s remit, so it is for the police to look at individual cases. I am very happy to follow up that point in further discussions.

Maria Miller Portrait Mrs Miller
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May I detain the Minister a moment longer? The problem is that if a bank fails to gather information about a perpetrator of a crime who has opened a bank account, it leaves police unable to follow the perpetrator. Ultimately, it is very difficult for the police to find the criminals if information on their addresses and names has not been collected in the first place.

Steve Barclay Portrait Stephen Barclay
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I am acutely aware of the problem that my right hon. Friend raises. Whether the correct information was collected in her constituent’s case is an issue of fact: I understand from Lloyds that it was, but my right hon. Friend may care to differ. Her point about the remit of the police illustrates the reason the Prime Minister asked Her Majesty’s inspectorate of constabulary when she was Home Secretary to review the role of the police in addressing these issues.

All hon. Members recognise how traumatic these cases are. Prevention is better than cure, which is why the industry is taking measures through the PSR. Where fraud occurs, we need to look at how the responsibility of the banks aligns with potential compensation. The PSR consultation is open until mid-January, and I am sure my right hon. Friend will want to contribute to it. We need to look at the balance of responsibilities between the FCA as regulator and banks in individual cases.

I hope my right hon. Friend will be reassured to hear that, partly as a consequence of her tenacity in raising her constituent’s case, the Prime Minister has announced a review of police response and a suite of measures on the FCA, on standards and on the role of the PSR, to ensure that others do not suffer as my right hon. Friend’s constituent has.

Question put and agreed to.

Select Committees

Maria Miller Excerpts
Tuesday 4th July 2017

(6 years, 10 months ago)

Commons Chamber
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Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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I want to make a short speech in support of the motion moved by my hon. Friend the Deputy Leader of the House. I welcome the fact that the Government have decided to make permanent the Women and Equalities Committee. The Committee made a recommendation to that effect before the general election, and my right hon. Friend the Member for Aylesbury (Mr Lidington) had undertaken to put it on a permanent footing, which I really welcome.

The Women and Equalities Committee has proven its worth. The scope of the work undertaken has covered everything from looking at transgender rights for the first time, and having them debated on the Floor of the House of Commons, all the way through to looking at the impact of Brexit on equalities issues. I am also glad that the Committee has retained its name, as set out in the motion, because the issues that it looks at, which are the responsibility of Ministers, are women’s issues and equalities issues.

Before I draw my comments to a close, I want to raise two points, about which other former Select Committee Chairs may equally well have questions. First, I very much want to know from my hon. Friend the Deputy Leader of the House whether the financial support for Select Committees will be sufficient for the scrutiny that will be required of Government policy at such an important time in our Parliament’s history. We need to make sure that Select Committees, including the Women and Equalities Committee, have the financial and manpower resources that they require.

Secondly, I want the proceedings of Select Committees to be treated with respect. There is a need for Committees to be able to sit, perhaps in protected time, while the House is sitting, so that they are not unnecessarily curtailed or interrupted, particularly when they are gathering evidence. There is also a need for Select Committees, such as the Women and Equalities Committee, to have a role in taking the work of this Parliament around the world, and they should be able to do so with the help and support of the Government and Opposition Whips.

I will close by reiterating my thanks to the Government, who have done more than any other to support the establishment of a scrutiny Committee for women and equalities, for which I think they should be applauded.

Centenary of the Battle of the Somme

Maria Miller Excerpts
Wednesday 29th June 2016

(7 years, 10 months ago)

Commons Chamber
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Maria Miller Portrait Mrs Maria Miller (Basingstoke) (Con)
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It is a privilege to follow the hon. Member for Barnsley Central (Dan Jarvis), who gave a moving speech, talking in very human terms about one of the bloodiest battles in our country’s history. I join him in paying tribute to the Commonwealth citizens who gave so much in the war. Like him, I took my family to northern France to see the battlefields—they are a moving sight.

It is also a great privilege to follow the powerful speech made by my hon. Friend the Member for South West Wiltshire (Dr Murrison). He has provided exemplary leadership on this particular piece of work. The whole House owes him a great debt of gratitude for all the work that he has done. He is right that war is hell on earth, but his thoughtful opening to the debate set the events in an understandable context. It is difficult for us to comprehend the scale of the sacrifice of those who went into battle 100 years ago.

There are no surviving soldiers to tell us their stories. Instead, we have extraordinary monuments of scale and poignancy that defy belief. Lutyens’ Thiepval monument, commemorating more than 70,000 British and South African soldiers, is haunting, but it is a place that we should all visit. The Welsh red dragon of Mametz wood remembers more than 400 soldiers who were killed and injured in that particular part of this appalling battle. These are extraordinary monuments to people who showed courage in the face of such horror. I pay tribute to the Government for putting in place the Battlefield Tours Programme, which continues to help many children to gain a deeper understanding of this important part of our nation’s history. My hon. Friend is right that remembrance is hard-wired into these commemorations. This is about loss and opportunities forgone.

I did not learn about the war from great-grandfather, who was a soldier in the first world war. It was actually from reading the memories of poets such as Wilfred Owen that I gained my first understanding of the horrors of the war. My hon. Friend paid tribute to the Commonwealth War Graves Commission and the BBC, and I want to extend that tribute to, and specifically talk about, the work of 14-18 NOW. With no one left to tell the stories of what happened, we are again using the work of artists to help us to connect with the horrors and the courage of the Somme 100 years on.

While I was a Minister, I was fortunate enough to be able to help to establish 14-18 NOW and to give another generation of artists the opportunity to help us to make sense of the events. Jenny Waldman and Vikki Heywood have led the way in commissioning some extraordinary work that will live on in everybody’s memory, such as the iconic poppies at the Tower of London, the dazzle ships, and the “Lights Out” event that marked the start of our nation’s first world war commemorations. Those visual, memorable events brought into our consciousness the devastating events of so many years ago. The advisory panel, which I had the honour of chairing on the behalf of the Prime Minister, ensured that the programme of works was inspiring and fitting. I again pay tribute to my hon. Friend the Member for South West Wiltshire. Not only was he a member of that extraordinary panel of people, but he ensured that the events came to fruition.

14-18 NOW has helped to create a body of work to mark the 100th anniversary of the battle of the Somme, including the newly commissioned opera “In Parenthesis”, which is based on the epic poem by David Jones, “Memorial Ground”, a new choral work by David Lang, and the Somme 100 Manchester event at Heaton Park with the Hallé orchestra. All those pieces of work can perhaps help us to understand the raw emotion of those times. Yet again it has been the artists who have helped us, another generation, to connect with and comprehend the scale of horror and courage.

We are at a point in our history when our relationship with the rest of continental Europe is very much at the forefront of our minds. My hon. Friend the Member for South West Wiltshire was right that the legacy here is of coming together. In remembering the battles fought 100 years ago alongside our allies, we should not forget the sacrifices that were made by so many men and women on both sides. We may vote to leave a political institution, for whatever reason, but the pasts and destinies of Britain and our European neighbours will be forever intertwined. We should remember those who lost their lives.