Phone Theft

Martin Wrigley Excerpts

Thursday 3rd July 2025 Commons Chamber

[Iqbal Mohamed (Dewsbury and Batley) (Ind)]

I congratulate and thank the hon. Member for Brent East (Dawn Butler) for bringing this important debate. I rise to support her and to bring urgent attention to an issue that continues to disrupt lives not just across the UK, but in my constituency: the rising tide of mobile phone thefts.

This is not a petty crime or just about the loss of a device. This is about identity theft, financial vulnerability and, in many cases, the complete disconnection of some of the most vulnerable people in our communities from the services they rely on every day. The numbers for the last two years speak volumes. Between December 2021 and November 2023, West Yorkshire police recorded over 560 mobile phone thefts in Dewsbury and Batley alone—293 in 2021-22 and 269 the following year. On average, more than 20 people in my constituency fall victim to this specific crime every single month, and that is just what is recorded. We know full well the real figures are likely higher. Many do not report these crimes, believing that the police have more serious matters to attend to or that nothing can be done.

As the hon. Member said, mobile phone theft is serious. These are not just communication tools; they are banks, medical records, job applications, childcare arrangements, emergency lifelines and priceless memories. I read about a constituent—a single mother—in Dewsbury Moor whose phone was stolen while shopping. It was not just the phone she lost; she missed three job interviews, could not access her new universal credit account and had her personal photos and private medical records compromised. That is not an isolated story. Mobile phone theft is a systemic threat to digital safety and personal dignity.

Nationally, hundreds of thousands of mobile phones are stolen annually, and many of those devices end up in highly organised criminal supply chains. Some are exported; others are wiped and sold locally. In some cases, victims are followed or even assaulted for their devices. What is worse is that recovery and prosecution rates remain disturbingly low. Across many police forces, less than 5% of mobile phone thefts result in charges.

What must we do? First, we need to treat mobile phone theft as organised crime, not petty theft. The links between phone theft, fraud and even violent crime are well established. Police forces must be resourced and mandated to treat it with the seriousness it deserves. Secondly, we need stronger action from telecom providers and tech companies. Why are some phones still so easy to wipe clean and resell?

[Martin Wrigley (Newton Abbot) (LD)]

On that very topic, the Science, Innovation and Technology Committee had an inquiry where we put this to Apple and Google. It turns out that phones that are reported stolen in this country go on something called the GSMA blacklist, which stops the hardware from working and the phones cannot be reused in this country. The police says that most stolen phones go abroad to networks that do not use that blacklist. I put it to Apple and Google that they could use this blacklist. They said yes they could, but no they did not want to. Does the hon. Member agree that these companies should enable that blacklist, which would—in my humble opinion—effectively stop the theft of phones on the streets of London?

[Iqbal Mohamed]

I thank the hon. Member for his informed contribution to the debate. I agree with him and the hon. Member for Brent East, who indicated that companies are not doing enough. It should be easy to disable phones so they are beyond use both in this country and abroad, and so the only value they have would be in the spare parts they contain.

We need stronger action from telecoms providers and tech companies. They must put the protection of their customers’ data above profits from their customers having to buy the same or a similar replacement. Why are some phones easy to wipe and resell? Why are tracking systems so easy to disable? The Government must act to force companies to make tracking systems stronger and less easy to disable.

Thirdly, we must support local policing. In Dewsbury and Batley, neighbourhood policing teams are overstretched, trying to deal with phone snatching, shoplifting and antisocial behaviour with limited boots on the ground. They deserve the tools, the people and the political will behind them to make our streets safer.

Finally, we must support victims. Many cannot afford to replace their phone or reclaim their digital identity without support. Let us explore emergency tech funds or digital safety grants for vulnerable individuals and families.

We live in a digital world in which stealing someone’s phone is tantamount to stealing their identity, their access to society and, for some, their only link to help. We must not stand by while our constituents are targeted, their privacy violated and their future interrupted. Let us act not just with concern, but with conviction.