Phone Theft

Mary Glindon Excerpts

Thursday 3rd July 2025 Commons Chamber

[Mary Glindon (Newcastle upon Tyne East and Wallsend) (Lab)]

Further to the intervention from the hon. Member for Strangford (Jim Shannon), does my hon. Friend agree that public awareness is not where it should be? It worries me to see people with their phones sticking out of their back pockets or people standing and taking photographs around Westminster, knowing how high the incidence of theft is. Somehow the public need to be more aware and more careful with these precious things that hold so much of their lives on them.

[Dawn Butler]

I thank my hon. Friend for that important intervention. That is the thing: until we ensure that our streets are safe, we must ensure that people are acutely aware of what is happening. I find myself sometimes tapping people on the shoulder and saying, “Excuse me, can you move your phone from your back pocket? You might get pickpocketed.”

I feel that the manufacturers use this as part of their business model. They know that once a phone gets stolen, its owner will go and buy another phone, and phones currently operate on a monopoly. I do not know if anybody has ever tried to switch from an iPhone to a Samsung as I did—oh my goodness; it is like they do not want you to switch over. Even from Android to Android, it is difficult to move over the data. Mobile phone companies know exactly what they are doing. Thank God for USB-Cs, because iPhone chargers used to change with every upgrade, so people ended up forking out more and more money.

We need to hold the manufacturers to account because they make enough money and enough profit. We have to get to a stage where we are putting people and the safety of our citizens first.

London is one of the greatest cities on earth and we want Tories to come—not Tories, but tourists. [Laughter.] Tories are obviously welcome too, even though they are not here today. We want tourists to come to London to sample the art, the culture and the inclusion. We do not want to go around warning them about their mobile phones. Over 700 phones were also stolen from Departments, so the Government should have a vested interest in this because it will cost taxpayers money to replace those phones.

We can redesign mobile phones so that nobody wants to steal them. I do not know if people are old enough to remember—although there are a few in the Chamber today—when car radios used to be stolen out of cars. We combated and stopped that crime by building the radios into the cars so they could not easily be snatched out.