Armed Forces Covenant

Nia Griffith Excerpts

Thursday 2nd February 2017 Commons Chamber

[Nia Griffith (Llanelli) (Lab)]

I congratulate the hon. Member for Berwick-upon-Tweed (Mrs Trevelyan) on securing today’s debate and on her important work as chair of the all-party parliamentary group on the armed forces covenant.

The covenant sets out a series of commitments that we, as a nation, have made to our armed forces in recognition of their service, dedication and sacrifice. We make those commitments to the entire forces community —to forces families and veterans, as well as to those who are currently serving.

When we were in government, Labour did much to pave the way for the covenant, with the first military covenant being published in 2000. It was my right hon. Friend the Member for Kingston upon Hull West and Hessle (Alan Johnson) who, as Health Secretary, ensured that for the first time veterans got priority treatment on the NHS. It is encouraging to see such enthusiastic recognition of the covenant by businesses and by community and religious groups.

The annual reports on the covenant are an important way of making sure that it is being honoured and applied properly, but we must never become complacent about the covenant, particularly at a time of swingeing cuts to council budgets and the health service. We must defend and extend the services available to the forces community as a result of the covenant. Moreover, we can always do more to ensure that the two vital principles that underlie the covenant—that our forces should have special consideration and suffer no disadvantage—are a reality for all in the forces community.

I particularly welcome the work that the Royal British Legion will lead to establish a veterans gateway—a single point of contact for the forces community consisting of a gateway contact centre with a direct phone number and website. In my conversations with forces charities and service users, it is clear that the gateway could be a real benefit to the forces community, particularly to veterans who may not know exactly where to turn when seeking support or advice. Indeed Cobseo, the Confederation of Service Charities, describes it as

“an extremely positive development which will be of great benefit to those in need.”

However, it is essential that the MOD does all it can to publicise the gateway, particularly to those who left the forces some time ago.

The report describes the many positive steps that have been taken by local authorities across England to deliver the covenant, such as Blackpool Council, where the armed forces champion, Labour councillor Chris Ryan, is responsible for consulting interested parties and for putting together and delivering an action plan. The purpose of an action plan is to address shortcomings and make improvements. Will the Minister tell us what monitoring and evaluation his Department does of action plans produced by local councils and health bodies? What discussions does he have with them about setting targets for improvement?

The report also lauds the impressive commitment of the devolved Governments of Scotland and Wales. The Labour Welsh Government have made particular strides to improve the support available to the forces community, including by investing £650,000 in specialist health services, to fund improvements in psychological therapies and develop a fast-track referral pathway to support injured service personnel in their return to fully deployable status.

So there is much in this report that I welcome, but it is clear from the observations of the external members of the Covenant Reference Group that there is still much more work to be done to ensure that the commitments made in the covenant are fully realised for all. The forces families federations express real concern about the current and future provision of housing for service members and their families. Indeed, the federations state that they have heard more complaints in the past 12 months than ever before about poorly maintained and substandard housing units. Such complaints were about, among other things: leaking roofs; no heating for months; and broken toilets left unrepaired The federations issue a stark warning, saying that this situation represents a threat to recruitment and retention, as well as the morale of our service personnel, and is one for which they urge swift action.

However, we know that there have been serious questions about the maintenance of service housing for some time. In July, the Public Accounts Committee issued a damning judgment of both the MOD and CarillionAmey, concluding that they were

“letting down service families by providing them with poor accommodation, and often leaving them for too long without basic living requirements.”

This issue goes right to the heart of the covenant and to the duties we owe to our armed forces. I therefore ask the Minister to spell out what action he will take over the next 12 months to ensure that this sorry situation does not continue.

There is also great uncertainty and worry about the proposed changes to forces housing that are being considered by the MOD: the so-called future accommodation model. The families federations report increasing nervousness among the forces, not least because they suspect that these plans have more to do with cost-cutting than improving provision for them. The Department must provide clear information to our armed forces about what could be very significant changes to forces accommodation, and the MOD must ensure that the views of our forces and their families are listened to and respected. If this is an opportunity to both modernise and improve housing provision, to provide flexibility, to facilitate home ownership and to recognise the realities of modern living, that is a good thing. But if, as I fear, this process is driven more by cost-cutting at the MOD, with fewer options for forces families and increasingly exposing them to exploitation by private landlords, that is something else entirely.

Another uncertainty apparent from this report concerns the Government’s decision to close 91 MOD sites across the UK, which will see cities such as York and Chester losing their barracks and will affect some 22,000 military personnel and nearly 5,000 civilian staff. Of course the requirements of the defence estate will change over time, and there is a need to modernise and restructure to reflect that, but the complete lack of detail provided by the MOD to those affected by these changes is unacceptable. In many cases, we have no idea of the timeframe for a base closure and, crucially, whether civilian staff will be able to commute to other sites in their vicinity or whether they will lose their jobs altogether. I am concerned that one of the sites that has been earmarked for closure is the Defence Business Services site in Blackpool, which houses Veterans UK. All we are told in the Government’s publication is that the site will be replaced by a “Government Hub” in the north-west. If that ends up being beyond a reasonable commuting distance—for example, if it is in Manchester —we risk losing experienced staff who have an expertise in supporting our veterans community. The forces families federations have said that the many questions relating to programmes such as “A Better Defence Estate” mean that service personnel and their families are living in a period of increasing uncertainty. I therefore ask the Minister to try as hard as he can to provide our armed forces with the answers that they deserve.

As well as ensuring that the commitments contained in the covenant are being delivered effectively, we must also ensure that the covenant applies across Britain and that its application is not patchy or subject to a postcode lottery. Cobseo notes in the report that:

“the delivery of the Covenant is very varied across the country with a clear need to ensure...that appropriate training is given to local authority staff to ensure that the policies are properly implemented.”

Research published last year by SSAFA found that just 16% of the veterans that it surveyed thought that the covenant was being implemented effectively. We also need the Government to look at monitoring and evaluation, and to develop strategies that ensure that service providers—health boards, local authorities and schools—are implementing the covenant effectively.

Central to this whole issue is the question of identifying our forces community to ensure that they can access the services they need. One starting point, highlighted in the best practice guide to the covenant, is the way in which some local authorities include a question on veterans on some of their forms to help them to collate data. I urge the Government to consider developing that into a standard format—for example, in the form of a question on GP registration forms.

The challenge is always to find ways to monitor and evaluate the implementation of the covenant in ways that are effective, but not too burdensome or bureaucratic. We should not forget, either, that many of our public bodies are under considerable strain as they face cuts and increased demands. The “Count them in” campaign has already been mentioned; will the Government make a firm commitment to that so that we have a better understanding of the nation’s profile and the needs and locations of our serving personnel?

Last year, the Government announced the new £10 million covenant fund. What evaluation has the Minister made of the use of that money and the measurable outcomes? How will that information influence the future use of the fund?

The armed forces covenant and the services it guarantees are a moral obligation on us all, as a society, to ensure that our forces are supported and honoured for their service. It is also crucial to retention and recruitment. It is therefore incumbent on us all to ensure that our forces community truly get the very best, because they deserve nothing less.