Business of the House

Patricia Ferguson Excerpts

Thursday 26th February 2026 Commons Chamber

[Sir Alan Campbell]

I thank my hon. Friend for raising the important work of the HealthBus Trust, and I join her in paying tribute to its work. I will raise the point that she has drawn to our attention with the Health Secretary and ensure that she gets a response.

[Patricia Ferguson (Glasgow West) (Lab)]

My right hon. Friend is well aware of the ongoing issues with Royal Mail and the concerns of many Members and constituents about the delayed delivery of hospital appointment letters and other important correspondence. The Communication Workers Union advises that the problem of delivery office staff turnover is worse in Scotland than in other parts of the UK. Does he share my concern that the imminent Scottish Parliament elections bring a fresh cause for concern? Voters anxiously awaiting their polling cards and postal ballots will be understandably concerned about the possibility of being disenfranchised by any delay. Does he agree that Members of the House should be reassured by Royal Mail that it has adequate staffing to discharge its responsibilities regarding the smooth running of May’s election?

[Sir Alan Campbell]

I thank my hon. Friend for raising that point. This is not the first time that we have heard concerns regarding Royal Mail’s performance, but she is absolutely right to draw specific attention to this concern in the run-up to the very important elections taking place right across the country. It is vital that Royal Mail delivers a reliable postal service to ensure that postal voters receive their ballots and are able to return them in good time. I have just announced the Second Reading of the Representation of the People Bill, so there will be an opportunity to raise this matter during that debate. I know that Royal Mail takes an interest in these sessions, so I hope that it has noted her concerns, which I will raise directly with Ministers in the Ministry of Housing, Communities and Local Government. I am not sure whether my hon. Friend or any other Members who have raised concerns about Royal Mail are aware, but Royal Mail has been called in by the Business and Trade Committee to account for its performance.