Broadband (Suffolk)

Peter Aldous Excerpts

Monday 13th July 2015 Commons Chamber

[Dr Daniel Poulter (Central Suffolk and North Ipswich) (Con)]

It is a pleasure to bring to the House this evening a debate on an issue that affects not just Suffolk but many rural counties in our country. I wish to put on record my thanks to my hon. Friend the Minister for his work on this issue. I know that he has worked very hard over the past five and a half years to ensure that high-speed and superfast broadband can be rolled out to Suffolk and to other counties. He has visited our county on several occasions, and he understands the challenges that we face. It is the single most important issue facing rural Suffolk and many rural businesses and homes. As my hon. Friend is aware, Suffolk has a population of about 750,000 people and there are about 350,000 premises to which we need to get superfast broadband.

The question is what would happen if the matter were left to the open market. We know that BT’s commercial deployment of fibre-based broadband reached around 50% of Suffolk’s premises, but only in parts of the major towns and cities where it was commercially viable to do so. We know that Virgin Media provides coverage to around 67 premises, which is about one in eight, but only in selective parts of Newmarket, Ipswich and Felixstowe. There are also a number of small-scale wireless broadband providers in some parts of the county, where broadband speeds over BT’s copper network remain poor.

It is not just about homes and businesses, but about other issues including how we develop better public sector services for people in rural areas. We know that delivering more integrated and joined-up healthcare, and delivering care in the homes with telehelp and telemedicine to older people are essential, and the way to do that has to be through improving our broadband and rural connectivity. We also know that education in our schools is hugely supported in today’s world by the internet and the connectivity that the internet brings, but many schools in Suffolk still have very slow broadband speeds, and a number of schools in my constituency are struggling with speeds no better than those of dial-up. This needs to change, and I am grateful for the support that my hon. Friend and the Government have already provided to help address these issues.

Farming and agriculture are the backbone of our rural economy. Farmers tell me they do not have the infrastructure connections to enable fast enough broadband to comply with online Government services, including the new common agricultural policy information services, which require them to submit all information online and have an email connection for communication. This is affecting their ability to innovate and use new farm technology and software, which needs to be downloaded from the internet, and meet other Government regulations such as VAT, vehicle tax and animal tagging. Our farmers need to innovate to increase productivity in order to compete in international markets where higher broadband speeds are the norm. It is for the sake of Suffolk farmers that we talk about the last 5%, which I will speak about later. Farmers and agriculture are important drivers of the rural economy, and for their benefit we will need additional Government support to reach that last 5%—the farm at the end of the dirt track that still does not have broadband and is struggling.

Suffolk and the Broadband Delivery UK rural broadband programme has had some great success. Suffolk was one of the first two local authorities, with Norfolk, to sign a local call-off contract with BT in the first phase of the BDUK rural broadband programme in December 2012 to extend coverage by 100,000 premises to over 80% of Suffolk premises by the end of 2015. There was a grant of almost £12 million from the Government, for which we are very grateful, and that was matched by another £12 million from Suffolk county council. I am pleased that my hon. Friend the Member for Waveney (Peter Aldous) is sitting next to me, because he and I campaigned tirelessly to ensure that we got that money for Suffolk, and we are very grateful for the Government support that our county has received.

Suffolk and Norfolk worked closely with BDUK to develop the milestone-to-cash process for in-life management of local call-off contracts with BT, and helped BDUK to train other local authorities around the country. Suffolk has been the first local authority to work with BT to trial a number of new technology solutions as part of the Suffolk deployment, notably wireless to the cabinet technology, which uses a microwave point-to-point radio link, rather than optical fibre cable, to link an enabled cabinet in a village—for example, Tuddenham in my constituency—back to the network, to avoid what would otherwise have been a lengthy and disruptive road closure and high civil engineering costs.

Suffolk has also used copper re-arrangement technology to re-arrange existing exchange-only lines, and lines previously served by other cabinets, on to a cabinet that was to be upgraded with fibre to the cabinet technology. The process was first trialled in Suffolk, and is now being widely deployed across the country. Suffolk has used a number of other technologies, including fibre to the remote node technology and fibre to the distribution point technology—topics which my hon. Friend the Minister may wish to talk further about in his response.

Suffolk has led the way nationally in what we have been doing on delivering faster broadband and superfast broadband to very rural areas—areas where there would otherwise have been commercial failure, areas where operators such as BT and Virgin would not have shown any commercial interest because it was not commercially viable to take superfast broadband to the consumer. That is where the Government money is being spent, and, as a result, Suffolk was the first local authority to sign a second local call-off contract under the superfast extension programme, to extend coverage to a further 50,0000 premises, which means that over 95% of Suffolk premises will be receiving superfast broadband by 2018.

That was supported by a grant of £15 million from the Department for Culture, Media and Sport, matched by another £10 million from Suffolk county council and £5 million from the New Anglia local enterprise partnership. It is an example of Government working with the county council and the local enterprise partnership for the benefit of the county, recognising the importance of supporting rural businesses in Suffolk, and making sure that schools and the health service are considered part of that rural broadband roll-out.

Suffolk has signed up to the accelerated deployment process, agreed between BDUK and BT, to bring forward the end of the second contract by six months from the end of 2018 to mid-2018, so Suffolk is ahead of schedule in the roll-out of the first contract to reach 80% of premises, and moving ahead of schedule also on the second contract. I hope that the Government will recognise and reward Suffolk’s success in rolling out superfast broadband when we come to the third roll-out to the final 5% later this year. There are still questions about how to get superfast broadband to the final 5% in some of the county’s most rural areas, where farms and rural businesses are often operating on dial-up speeds. That situation is clearly unacceptable and needs to change urgently.

Let me set out the current status of the Better Broadband for Suffolk programme. As at the end of June, Suffolk has extended coverage to 90,986 premises, against a target of 100,000, so we are on track to complete deployment under our first contract with BT by the end of September. Those premises would not have been commercially viable and would not have received superfast broadband without support from the Government or the county council. That is a tremendous achievement. Peter Ingram and the Better Broadband for Suffolk team should be commended for all that they have done.

However, there is still more to do. Concerns have been raised with me—I would appreciate it if my hon. Friend the Minister would address these when he responds—about the conduct of BT. In general, Suffolk has a good relationship with BT, and the first contract is on track to meet, or slightly exceed, its coverage target of 100,000 homes by the end of September 2015, and within budget, which is rare for public sector projects.

[Peter Aldous (Waveney) (Con)]

I thank my hon. Friend for securing this important debate. I think that he is about to move on to the nub of an issue that I want to raise. Does he agree that part of the problem in Suffolk is that for many years BT has underinvested in its commercial roll-out? That means the Government and Suffolk County Council’s resources have been diverted from tackling the real problem of getting to the hard-to-reach areas. I have in mind a case from the town of Beccles, where my constituent Mr Tony Twomey has been waiting for months to get superfast broadband.

[Dr Poulter]

My hon. Friend is right to raise his constituent’s concerns and to highlight the fact that although the relationship between BT and the county council on the roll-out has generally been good, there have been concerns.

The money was originally put in place to hit those non-commercially viable areas, but not to supplement BT in activities that are commercially viable for it. Better Broadband for Suffolk has raised concerns with me about BT’s behaviour in a couple of areas, and I want to touch on those briefly. I would appreciate it if my hon. Friend the Minister could respond to some of those concerns, because they might affect some of the contractual relations with BT, particularly with regard to the third phase of funding, which is expected later this year.

We know that BT’s claims for its commercial coverage in certain trouble spots included villages on long lines from commercially enabled cabinets that got no benefit from the upgrade, and that were excluded from Suffolk’s intervention area under the first contract. BT was slow to admit the problem, initially promising the villages that they would be upgraded commercially and then reneging on that promise. The affected areas have been included within the Suffolk intervention area under the second contract as a result, but BT has been slow to prioritise coverage of the affected areas—my hon. Friend the Member for Waveney has just pointed that out—which will now be delivered more than two years later than originally planned. The residents of Suffolk, our constituents, are suffering as a result.

Suffolk has had similar problems getting BT to prioritise coverage of industrial estates and business parks, which are vital to the county’s economy, particularly in rural areas. In general, BT tends to ignore Suffolk’s priorities in favour of its own, which many of my constituents find unacceptable.