Pension Schemes Bill (Eighth sitting)

Debate between Rebecca Smith and Torsten Bell
Rebecca Smith Portrait Rebecca Smith (South West Devon) (Con)
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I have a query off the back of the comments of the hon. Member for Aberdeen North.

We heard in the evidence sessions that there is a danger that overdoing the requirements for marketing will get in the way of providing guidance. That came up directly in the response to some of our questions, I think specifically from Legal and General and Aviva. Companies are already in a position where, if they are not careful, offering guidance is considered marketing. Therefore, they do have their hands tied by existing legislation.

I am slightly intrigued why this new clause has been tabled, given that Liberal Democrat colleagues will have also heard that evidence. More work is needed on this issue than just adding a new clause to the Bill; I heard from the hon. Member for Hendon that there is a consultation.

Although I understand the point about protecting vulnerable customers from scamming, I feel the evidence we heard demonstrates that more work is needed, work that is not included in the Bill, to make sure that pension companies are able to advertise in such a way that they can play their part in the guidance process that we have debated at length, and in how people get that financial education.

I understand the premise of the new clause, but we have many more questions to answer on this. If anything, I think we need to be making it easier for pension companies, the legitimate people in the room, to be able to communicate. There could be unintended consequential issues; we are trying to deal with scammers, but we might inadvertently stop people accessing information that we are trying to help them to receive.

Torsten Bell Portrait Torsten Bell
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Let me attempt to offer some words of clarification and then come to what the Government are doing on this issue.

To clarify, pension schemes are covered by the rules on direct marketing already. I think the new clause as drafted would probably have the opposite effect to what the hon. Member for Horsham intends, by carving out pension schemes from the limitations on direct marketing. That would be a loosening of the direct marketing restrictions for pension schemes. There are people in the industry that have been calling for exactly that, so that may be where the new clause is coming from, but I clarify that they are covered; the direct marketing rules prevent pension schemes from behaving in those kinds of ways.

What is the context here? We are obviously aware of concerns that the existing direct marketing rules, which apply to pension schemes, may limit providers’ ability to deliver the new targeted support regime that is being developed by the Government, exactly as the hon. Member for South West Devon has just set out. Under targeted support, FCA-authorised firms will be able to proactively suggest appropriate products or courses of action to customers. That could help people to make decisions about access to their pension, but it obviously needs to be done in the right way.

We have heard the feedback from stakeholders on the interaction between that wish for targeted support and direct marketing rules, which is where most of the debate on this area has been. Because targeted support involves recommending specific courses of action, it could be considered direct marketing. That is the cause of the tension.

There are particular issues for pension providers who administer auto-enrolled members, where the individual has not chosen the pension scheme or engaged with them. As a result of that, they cannot generally satisfy the requirements of what is called the soft opt-in, because the provider has not collected the information from the individual at the point at which they were enrolled—it has gone through the employer.

What are we doing about that? We are examining quite a range of policy options at the moment. That includes legislative change, which can probably be done via secondary legislation. I think that is the right way for us to proceed. When we do that, we need to get the balance between enabling targeted support and making sure that we do not have inappropriate direct marketing within the pension space. I definitely would not want to see a carve-out from all direct marketing rules for the pension sector as a whole, as there are risks that come with that. I hope that gives Members some clarity and an explanation of what the Government are doing to take this issue forward.

Pension Schemes Bill (Fifth sitting)

Debate between Rebecca Smith and Torsten Bell
Rebecca Smith Portrait Rebecca Smith (South West Devon) (Con)
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It is a pleasure to serve under your chairmanship, Ms McVey. I want to add a few things to what my hon. Friends have said, and to reflect on the Minister’s rejection of our new clause as a significant administrative burden. I think we are talking about two sides of the same coin, because to have to keep hunting out small pension pots is a little like looking for things in the dark.

First, we are effectively advocating for a “Who Wants to be a Millionaire?” approach, where someone banks at each stage. I have done that while moving jobs over my lifetime, but I am fairly financially literate. It would be helpful if there were a box to tick on a form when changing job to say, “Yes, I want to move it to this company,” a bit like we do with our P45—we are quite capable of taking our tax with us from job to job. If there were a way of taking our pension with us as well, that would be helpful.

As my hon. Friend the Member for Mid Leicestershire said, that approach would put ownership in the hands of the employee, and it would mean that they did not have a niggling feeling in the back of their mind that they had missed a pot that they had forgotten about. Anything to enable people to have ownership of that pot, rather than be constantly on the back foot trying to hunt it down, would make significant sense. Allowing people to choose rather than having to accept what is offered to them would be incredibly helpful. Ultimately, it is up to them to do what they wish, but they would at least have the choice.

We heard a lot in the evidence sessions about the challenge of communication. We have seen that with Equitable Life and all sorts of other things to do with pensions. When someone changes employer, if there were a simple way to say, “I wish to take the pension with me to the new job,” that would reduce, not increase, the administrative burden. I appreciate what the Minister said, but although we are not looking to push our new clause to a vote, it is an incredibly pragmatic suggestion that warrants further reflection.

Torsten Bell Portrait Torsten Bell
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I thank hon. Members for their reflections. I agree with the sentiment of what everybody has put forward, including the hon. Member for Mid Leicestershire—apart from his worryingly weak patriotism.

Pension Schemes Bill (Fourth sitting)

Debate between Rebecca Smith and Torsten Bell
Torsten Bell Portrait Torsten Bell
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I beg the Committee’s patience, as a number of clauses are grouped here—Members can thank the powers that be for that—and I will run through them all.

Clause 21 enables the Government to introduce a small pots data platform. This platform will be responsible for determining where each small dormant pot should be consolidated. It will ensure that decisions about where pots should go are made consistently, transparently and with the members’ best interests in mind.

International evidence from other countries, such as Australia, with similar pension systems to the UK has shown that a central platform improves consolidation outcomes, rather than just putting duties on schemes to sort it out. This clause establishes the framework to allow for the necessary infrastructure to be built to support data matching and pot consolidation. The Government believe that the infrastructure will be required to support pension schemes to deal with the volume of small pots that left the hon. Member for Wyre Forest aghast five seconds ago, effectively and efficiently.

As Members may know, we recently worked with Pensions UK, who have undertaken a feasibility review to examine and assess the technical requirements of the small pots data platform. The Government will consider that work as part of our next stages in developing the necessary infrastructure and the underpinning legislation. However, before committing to how best to deliver this infrastructure, we must undertake that full and proper assessment of capabilities.

Clause 22 enables the Government to ensure that members are properly informed about any action that is taken to consolidate their small dormant pension pot. Transfer notices will be the key point of communication between the scheme and the member. We have not had the time to make this point yet, but obviously it will be up to members to opt out of consolidation should they so wish.

Rebecca Smith Portrait Rebecca Smith
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How will members know that they have that opt-out? Will that be clear enough, given all the comments we have been making on financial education? People have got to be pretty engaged, and we know from the history that they are not always that engaged in their future.

Torsten Bell Portrait Torsten Bell
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That is an important question. The communication to members will be standardised, by providing the key information that has to be provided and the option of an opt-out—so it will be explicit that they have the option to opt out of the consolidation process—as well as their alternative options, for example moving their fund into another consolidator. I hope that that answers the question.

The notice is of high importance, because receiving that key information is basically the only point at which the member is informed about what is happening to the financial transaction—the Government are not generally in the business of legislating to change people’s financial arrangements without their consent. Clause 22 will ensure that schemes are bound by regulations to send prescribed information that will enable a member to make the decisions, for exactly the reasons that the hon. Lady set out.

Clause 23 will introduce an important safeguard in the broader framework for consolidating small dormant pension pots. It recognises that although automatic consolidation will benefit the majority, it may not be right for everyone and in all circumstances. The Bill aims to streamline pension savings and reduce fragmentation across the industry, but the clause ensures that members’ interests remain at the heart of the process.

Under the clause, a small dormant pension pot may be designated as exempt from automatic transfer if two key conditions are met. First, the pot must satisfy certain prescribed conditions, which will be set out in regulations. Secondly, the trustees or managers of the scheme must determine that it is in the best interests of the individual or a class of individuals in their scheme for the pot to remain where it is.

That is a vital member protection and safeguard. It recognises that although consolidation is generally beneficial, because it reduces administrative costs, there will be circumstances in which transferring a pot may not be in the member’s best interest. The clause provides the ability for the scheme to make that clear and not to transfer in those circumstances.

Pension Schemes Bill (First sitting)

Debate between Rebecca Smith and Torsten Bell
Rebecca Smith Portrait Rebecca Smith
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Q Are there not going to be too many hoops to jump through to prove that the trustee is correct, if they have to prove it to a regulator? I suppose that is what the safe harbour means. Will the trustees have the benefit of the doubt, or are they going to have to be watertight in their belief that they are right, to make sure that they can stand up to the regulator?

Charlotte Clark: The level of that process would be something that we would put into secondary legislation and rules. We would really have to think through what that process looks like.

Patrick Coyne: Yes, absolutely. Implementation is critical here. This will be something that is done with wide consultation with the industry.

Torsten Bell Portrait Torsten Bell
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Q It is not right to say that mandation is at the centre of this Bill. There is one backstop power and there are a lot of clauses that we are going to spend a lot of the next few months—

Support for Pensioners

Debate between Rebecca Smith and Torsten Bell
Wednesday 12th February 2025

(7 months ago)

Westminster Hall
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Torsten Bell Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Torsten Bell)
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It is a pleasure to serve under you, Dame Siobhain, in a debate on such an important topic. We owe thanks to the hon. Member for Mid Bedfordshire (Blake Stephenson) for securing it, and I thank everybody who has contributed to it.

Recent years have been difficult for pensioners. They, along with the rest of Britain, have had to wrestle with a cost of living crisis, inflation in double digits for the first time in four decades, food prices rising even faster, and energy bills that have shot up—as the hon. Member for Strangford (Jim Shannon) mentioned, before he mentioned that he is approaching a significant birthday. The debate is focused on whether it is 40 or 50, but we will celebrate whatever it is, as well as celebrating his form-filling success.

Everyone who has spoken in the debate will have spoken to constituents about the challenges posed by the cost of living crisis. I have certainly spoken to some of the 17,000 pensioners in Swansea West. This is an important debate and, as well as responding to the points that Members have raised, I will cover: what lessons we can learn from the past, celebrating some things that have worked and recognising where they have not; what the Government are doing today to support pensioners, covering lots of the points raised by Members; and, briefly, our future priorities, as requested by the shadow Minister, the hon. Member for South West Devon (Rebecca Smith).

First, I will address the good news. In the 1990s, pensioner poverty was rampant. Almost 30% of UK pensioners were living in relative poverty. The old and the young—children—bore the brunt of the rise in poverty in the 1980s and early 1990s, but under the last Labour Government, not only did rates of pensioner poverty fall, but they had halved by the 2010 election. That did not happen by accident. Policy—including the introduction of pension credit, which we have discussed today—drove lots of that change, especially for women and older pensioners, and higher private pensions and employment rates further boosted pension incomes. But no one, of any party, thought that it was job done at that point, and I am sure that none of us thinks that today, not least because, in recent years, progress on pensioner poverty has stalled and relative pensioner poverty has risen by 300,000 since 2010.

Even though today the UK has a lower rate of relative poverty among pensioners than the OECD average, the fact remains that, as Members have said, pensioner poverty is still too high. It is 16% in Wales, and it is especially high for renters. Almost 40% of all pensioners in poverty are renters, and with growing numbers of private renters, the challenge looks likely to grow, reinforcing the point that the hon. Members for South West Devon and for Mid Bedfordshire made about the need for long-term planning.

There is another lesson from the last decade and a half: when growth stalls, the reductions in absolute pensioner poverty that we all used to take for granted slow or even grind to a halt, so growth matters for pensioners as it does for workers.

Rebecca Smith Portrait Rebecca Smith
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Does the Minister not agree that, from 2010, the previous Government secured a 200,000 reduction in the number of pensioners in absolute poverty? I do not have details of what the figure might have been otherwise, but it is important to put that on the record, because nearly a quarter of a million is still a significant number.

Torsten Bell Portrait Torsten Bell
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I am loath to do this, but the honest answer is no—it is far too small a reduction. Absolutely poverty should be falling every year, very significantly. We should really only need to debate relative poverty measures because, in a growing economy, we should all be taking it for granted that absolute poverty is falling.

I hope that we can agree on two things: first—I think we do agree on this—that we must do better, and secondly, and more positively, that there are lessons to learn from what has worked over the last quarter of a century. While we are on a positive note, I can agree with the hon. Member for West Worcestershire (Dame Harriett Baldwin) about the importance of community groups that support our pensioners, through Ageing Well in Swansea and, I am sure, lots of other devices around the country.

I am not under any illusions—even if I was, I could no longer be after the last hour and a quarter—about hon. Members’ views on the Government’s decision to target winter fuel payments at those on the lowest incomes. I will not rehearse all the arguments for that policy, but our dire fiscal inheritance is no secret. We owe it to the country—to all generations, young and old—to put that right, and that has involved wider tough decisions on tax and spending. I say gently to Members who oppose not just the targeting of winter fuel payments, but every tax rise proposed, that that has consequences. If they oppose every tough choice, they propose leaving our public finances on an unsustainable footing, and leaving our public services in a state that far too often lets down those who rely on them, not least pensioners.

Although we can no longer justify paying winter fuel payments to all pensioners, it is, as all Members have said, important that we do more to make sure pensioners receive the support they are entitled to. In recent months, we have run the biggest ever pension credit take-up campaign, because, although around 1.4 million pensioners currently receive pension credit, too many are missing out. I urge all pensioners to check whether they are entitled to support.

The right hon. Member for Aldridge-Brownhills (Wendy Morton) mentioned the complexity of the pension credit form. I have considered that, and there is more that we can do to simplify it. All I would say is that in our messaging to pensioners, we should be clear that most of the questions do not need to be answered by the people filling in the form. Currently, 90% fill in the form online or over the phone, and the average time taken to fill it in online is 16 minutes.