Samantha Niblett
Main Page: Samantha Niblett (Labour - South Derbyshire)(1 day, 19 hours ago)
Commons ChamberI thank my hon. Friend for her Committee’s report, and the team behind it who have drafted it. The report contains concerns and recommendations about digital marketing. WhatsApp is a direct communication tool, for good and for bad, which very few people engage with as though it is a classic social media platform such as Facebook, Instagram or X; it is a place for private conversation, and Meta prides itself on its data being encrypted and secure.
Having said that it would not do so, Meta will now start serving up ads under the guise of advertisers wanting to go where their audiences are, which translates as organisations wanting to make more money through targeted marketing, including Meta, which has 3 billion users of WhatsApp worldwide. If we have our WhatsApp connected to Facebook and Instagram, we may get more personalised ads. Never have I wanted to disconnect my WhatsApp from my Instagram and Facebook more. Already, when we click on Instagram, it follows us to our Facebook feeds. There is no escaping it, so views are being shaped and influenced relentlessly by the organisations that drive the most revenue to the platform owners.
With reference to the recommendations in this report about controlling digital advertising, does my hon. Friend agree that we should be able to communicate with our loved ones without being constantly sold to and influenced, and that we should always have options to opt out for the sake of our own mental health?
I thank my hon. Friend for championing safe and effective technology, and for the points she has made. She is absolutely right. First, it is essential that the technology be properly regulated, and that regulation be based on principles, so WhatsApp and user-to-user communication should be subject to the same principles-based regulatory environment as content communication. Secondly, we must be able to opt out, and to reset the algorithms that drive the advertising we receive. Thirdly and finally, digital advertising is unfortunately a free-for-all, with very little regulation or control. If consumers are to be adequately protected, that needs to change.