Driving Test Availability: South-east

Simon Lightwood Excerpts

Wednesday 26th November 2025 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)]

It is a pleasure to serve under your chairmanship, Mrs Harris. I thank the hon. Member for Surrey Heath (Dr Pinkerton) for the opportunity to respond to today’s debate on driving test availability in the south-east. I am grateful to all right hon. and hon. Members who have spoken on behalf of their constituents.

We fully recognise the frustration felt by families and young people, especially in the south-east. We recognise the financial strain on families, from lesson costs to travel and accommodation for distant tests. No learner should have to travel hundreds of miles for a test. Reducing waiting times and making the system fairer will help to ease those pressures, especially in rural and semi-rural communities. The Government are committed to restoring fairness and functionality to the driving test system. The ability to drive is not a luxury; it is a necessity for many, opening doors to employment, education and independence, as has been mentioned.

[Sir Iain Duncan Smith]

Will the Minister give way?

--- Later in debate ---

[Simon Lightwood]

I will make some progress first because there is a lot to cover. When access to driving tests is delayed, those opportunities are put on hold and, frankly, that is unacceptable. Across the south-east and the country, driving test waiting times remain a significant concern. Across Great Britain, the average waiting time for car practical tests in October 2025 was 21.9 weeks. In England, it was slightly higher at 22.4 weeks. In some parts of the south-east, learners face waits of five to six months; in London the figure can reach 23 weeks.

Those are not just numbers; they represent real frustration for learners, families and businesses. The pandemic increased demand for provisional licences, and more learners passing theory tests and population growth have all contributed to unprecedented pressure on the driving test system. I need to be transparent: the approaches the DVSA has taken so far have not been sufficient to meet the aspiration of reducing waiting times to seven weeks.

[Sir Iain Duncan Smith]

I do not wish to delay the Minister, but there is a concurrent theme throughout, which is the sheer incompetence of the DVSA over a long period. Does the Minister think that it would be better to have an inquiry into what is wrong with the DVSA and its failure to deal with these issues? It should not be left just to politicians; it should have tackled those issues. Will he commit to having a serious look at the functionality—the bureaucratic dysfunctionality—of the DVSA?

[Simon Lightwood]

I hear what the right hon. Gentleman has said. I will leave no stone unturned when looking for solutions to drive down those test delays. Even with all the measures we have put in place—including the additional test allowance incentives for examiners, which resulted in 56,000 additional tests being conducted between June and October this year, when compared with the same period in 2024—we are still not able to keep up with the rising demand. Reducing waiting times remains our top priority and we will continue to do all we can.

I want to update right hon. and hon. Members on the measures announced by the Secretary of State for Transport to the Transport Committee on 12 November. They are based on the outcome of a major consultation—not rushed or knee-jerk as the Opposition said—that received more than 90,000 responses, and are designed to make the driving test booking system fairer and to stop learner drivers being exploited.

I acknowledge the stress experienced by those who feel the need to join the early morning website queues. There are more new booking slots available on Tuesday to Friday for those who choose not to or cannot book tests on Monday mornings, but there is more that we can do. That is why we are taking strong action against bots and third-party resellers. We will reform the booking system so that only learner drivers themselves will be able to book and manage their practical driving tests. The number of times that a learner can move or swap a test will be limited to two, and there will be a limit on the area that a test can be moved to once booked.

[Tom Gordon]

Will the Minister elaborate on whether there will be further input from driving instructors? Has there been an impact assessment of the effect that removing their ability to book tests will have on the system overall?

--- Later in debate ---

[Simon Lightwood]

These actions were taken as a consequence of the 90,000 submissions and the work that we did in the DVSA and the Department, so they are based on feedback. These changes will make access fairer and will prevent unofficial businesses and third parties from reselling tests at inflated prices. They will prevent tests from being booked in quiet areas, only to be moved to high-demand areas.

[Luke Murphy (Basingstoke) (Lab)]

Will the Minister give way?

[Simon Lightwood]

I will make some progress.

Local learners in quiet areas will have better access to tests at their preferred centres, and examiner resources will be focused where demand is highest. Reform to the booking system will give greater control to learner drivers. It will remove the ability for third parties to exploit the system, and will make booking a practical driving test fairer for all.

These changes require both legislative and technical updates, and implementation is expected to begin by spring 2026. I assure Members that I will do everything I can to move as quickly as humanly possible.

[Helen Maguire (Epsom and Ewell) (LD)]

As the mum of three teenagers, I know at first hand the challenges of getting a driving test—it took us a year to get one for my son. Constituents have shared their concerns with me. One person said that they logged in at 6 am on Monday morning, and they were 24,000th in the queue. I welcome the Government’s crackdown on bots and third party bookings—that is good to hear—but will the Minister clarify what plans he has to help constituents between now and the implementation in spring 2026?

[Simon Lightwood]

I will come on to those points. I assure Members that I will provide regular updates on the bots work as we move towards delivery. I absolutely accept that it is urgent.

Our agreement with the Ministry of Defence is not a headline-grabbing gimmick. It is important that we do everything at our disposal to drive down the wait for tests, and I make no apologies for that. Thirty six defence driving examiners will conduct driving tests for one day a week for 12 months. They will focus on car tests, but that offers the flexibility for vocational testing if required.

Those measures are in addition to the action we have taken so far, which includes doubling examiner training capacity to accelerate the recruitment and qualification of new examiners; introducing tougher terms for driving instructors who book tests on people’s behalf; reintroducing the additional testing allowance scheme for up to 18 months to provide more tests; continuing with the Ready to Pass? campaign, which 95% of users rate as useful, to encourage learner drivers to take the right action to prepare for the driving test; and recruiting and training 450 new examiners.

Despite the DVSA recruiting and training 344 driving examiners, the number of full-time equivalent examiners has increased by only 46, so retaining driving examiners is just as important as recruiting them. That is why we are giving examiners an exceptional payment next year of £5,000 to encourage more to stay. Those combined actions demonstrate our commitment to tackling this issue systematically and listening to feedback to create a fairer system for everyone.

Let me pick up a few of the comments from hon. Members. On temporary test centres, obviously we continue to review the DVSA estate, but frankly we need to focus on ensuring that we have enough examiners. I hear the pleas from some hon. Members, but it is not possible to have a driving testing centre in every town, although we do try and make sure it is as equitable as possible. I hear the idea behind extending the hours. However, our regulations state that we have to ensure that the eye test is done in good light.

The DVSA is already increasing capacity by conducting more tests through overtime and additional testing allowance. I am assured that it is not possible to block-book car practical driving tests. A driving licence number can be assigned to only one car practical driving test within the booking system at this time. Additionally, it is not possible to book beyond the 24-week window; DVSA only releases tests for that period.

We have been honest in admitting the challenges that the DVSA faces to meet that seven-week target. We will be assessing the input of the new measures that we announced the other day, as well as continuing to look for more ways to get waiting times down. We will be looking to that new leadership to get a grip of this as its top priority.

There was an ask to extend the two-year validity for theory test certificates. I have every sympathy with that ask, but theory test certificates are valid for two years by law, for road safety reasons. Safety should always be of paramount importance. Road safety knowledge and hazard perception skills must be up to date when the customer takes their practical test, and the Government have no plans to change this.

[Zöe Franklin]

We are here in the UK Parliament, and it is within our power to change the law to address the current situation around theory test validity. It is clear that people are struggling as a result of the two-year limit.

[Simon Lightwood]

As I went on to say, it is important for road safety reasons, and we should never we should never relax road safety. It must be paramount. I have every sympathy with that position, but it is not something that the Government plan to change.

Driving is a lifeline for many, especially in areas where public transport is limited, and we remain committed to ensuring that learners in the south-east and across the country can access tests promptly and safety. We are determined to restore confidence in the system and ensure that every learner who is ready to drive has the opportunity to enjoy a lifetime of safe and sustainable driving.