Oral Answers to Questions Debate

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Department: Ministry of Justice

Oral Answers to Questions

Tracey Crouch Excerpts
Thursday 5th September 2013

(10 years, 8 months ago)

Commons Chamber
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Lord Vaizey of Didcot Portrait Mr Vaizey
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I would have thought that the most insidious call started with the words, “I am calling from the Labour party”, but in any event we are going to take action. That includes lowering the threshold at which enforcement action can be taken. We have introduced higher fines and technology will play an important part in enabling better calling line identification.

Tracey Crouch Portrait Tracey Crouch (Chatham and Aylesford) (Con)
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A constituent of mine was receiving nuisance silent calls. He rang his ISP, which said that it could not help. He rang the Telephone Preference Service, which said that it does not police silent calls. He then rang Ofcom, which told him that it could not do anything and that he should change his number. Is not the problem that no single authority is responsible for dealing with nuisance calls?

Lord Vaizey of Didcot Portrait Mr Vaizey
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It is certainly problematic that two regulators deal with the issue, given the nature of the regulations, but one thing that I have tried to do—I think this is working effectively—is to ensure that the Information Commissioner’s Office and Ofcom work together more closely. We want to ensure that they can share data, and they have published a joint strategy paper.