Bus Service Improvement Plans: North-west England

Trudy Harrison Excerpts

Wednesday 9th March 2022 Westminster Hall

[The Parliamentary Under-Secretary of State for Transport (Trudy Harrison)]

It is a pleasure to serve under your chairmanship, Ms Nokes, and to hear the appreciation of and ambition for buses and public services, particularly in the north-west, which, as I am sure the hon. Member for Warrington North (Charlotte Nichols) understands, is my home region as well.

Like the hon. Member for Ellesmere Port and Neston (Justin Madders), I too was pleasantly surprised when arriving in London at the complete contrast to my area of West Cumbria in the provision, regularity and ease of payment of bus services in London. That is absolutely what we want to see being rolled out across the country. I congratulate the hon. Member for Warrington North on securing the debate and discussing in depth why we value buses. It is, of course, because buses are the foundation of our public transport network and an efficient bus sector is key to levelling up the country.

It is a shame that the hon. Member for Strangford (Jim Shannon) is no longer in his place. He mentioned bus manufacturing in Northern Ireland. I had the joy of visiting Wrightbus a few months ago. I went to Ballymena to see the factory. That is just one example of how bus manufacturing is also levelling up the UK. Buses provide access to employment, apprenticeships, training opportunities, leisure, education and crucial connections between friends and family, especially in the more deprived areas where fewer people have access to a car.

We know that covid-19 has knocked people’s confidence to travel on public transport. The patronage of public transport has dropped, and I want to work with hon. Members across the House to increase that patronage, because that is the most important aspect. Others are not travelling at all due to the shift to working from home, which adds to the difficulties that public transport operators now face. We have seen demand reduce to well below pre-pandemic levels. The Government have supported the bus and light rail sector since March 2020 to mitigate the impacts of the pandemic through a variety of emergency and recovery grants, totalling almost £2 billion. We are absolutely committed to supporting bus services, and our spending reflects that.

I have heard reference throughout the debate to the £3 billion of new funding. I will go into detail about exactly how that funding is being spent. It is new funding for buses over the course of this Parliament. It includes £1.2 billion for transformational bus service improvements, more than £500 million for zero-emission buses and more than £500 million for the city region sustainable transport settlements that will directly fund bus infrastructure.

Let me provide some detail on how various funds are improving the bus network in the north-west. First, I am delighted at Warrington’s commitment to transform its entire fleet. Some 120 battery-electric buses will be gracing the streets of Warrington over the next few months. That is brilliant. Through the ultra-low emission bus scheme in Greater Manchester, over £6.9 million will provide 32 electric buses, including the crucial charging infrastructure. In Liverpool city region, the low emission bus scheme is contributing more than £4.9 million, which will bring 12 electric buses, including the charging infrastructure, and 60 hybrid buses.

In the Liverpool city region, the transforming cities fund will award a total of £172.5 million, which will bring 20 hydrogen buses. In Greater Manchester, which we have heard much about today, the city region sustainable transport settlement will contribute over £1 billion. The detail of the final settlement and actual programme is yet to be agreed, but there is over £710 million for Liverpool. In Blackpool, the ZEBRA—zero emission bus regional areas—scheme will contribute to the roll-out of zero-emissions buses, and similarly in Liverpool and Greater Manchester.

We are committed not only to the provision of buses, but also to helping people find out about services, improving the way that they pay and helping them have confidence in the reliability of the service. Most importantly, this is about how we transition from a fossil-fuelled economy to a decarbonised transport system using clean buses—hydrogen, hybrid or battery-electric.

[Margaret Greenwood]

The Minister is giving us lots of detail on Government funding but, as I mentioned, analysis by the Confederation of Passenger Transport suggested that over £7 billion was needed to deliver the measures that local transport authorities have included in bus service improvement plans. The Government have set out a fraction of that—£1.2 billion. What can the Minister do to secure more money for the bus services that we so desperately need?

[Trudy Harrison]

I thank the hon. Member for her intervention. Over this Parliament there will be over £3 billion of new funding for buses. We are doubling dedicated bus funding from spending review ’21 compared with spending review ’15. It is made up of £1.2 billion of new funding for bus transformation deals to deliver those London-style services that we keep talking about, with the infrastructure and the service improvements.

[Margaret Greenwood]

That is less than half of the £3 billion that is needed. What are the Government going to do to meet the ambition of our authorities, which really want to deliver a modern, reliable transport service? The Minister spoke earlier about the importance of getting people to use buses, but unless they are reliable and affordable, people will not use them. People need to know that they can get to work. It is fundamental that we have that investment. What can the Minister do to make sure that we secure it?

[Trudy Harrison]

The hon. Lady makes the obvious point, so I will continue. There is £525 million to deliver zero-emission buses over this Parliament, of which £355 million is new funding, announced in the spending review. There is the £1.5 billion of covid support to maintain the service levels during covid until next April, and over £500 million from the city region sustainable transport settlement. There will always be more to do, but the Government, in particular my Department through the transport decarbonisation plan, have set out how we are spending billions in transforming the public transport network.

It is important to say how we can ensure people that get to the places they need to be, using the products they need. It is particularly relevant to the north-west that we recently appointed Chris Boardman as the interim chief executive for Active Travel England. With over £500 million of funding, he will have the ability to increase the infrastructure to encourage and enable people to walk and cycle. That will ensure that those networks that are proposed by our local authorities meet the essential criteria for a safe network. We are working with car clubs, such as Enterprise Car Club and Liftshare. Buses are a very important part of the network in getting people to the places they need to be, but they are not the only way that we will be able to do that in the future. It would be a good to offer a meeting to all of my colleagues across the north-west to discuss that in more detail. I understand that Members in this House are excellent enablers, champions and ambassadors for the way that their constituents can get about.

[Justin Madders]

I was struck that the Minister recognised the surprise that I felt, when I first arrived in the capital, at the ease and affordability of bus services. My constituents want to know when they will no longer be paying twice the fare to get half the distance on their local buses.

[Trudy Harrison]

I will return to my main points and hopefully address the hon. Gentleman’s queries. As has been said, the national bus strategy will be critical; we believe it is the biggest shake-up in a generation. We are absolutely committed to delivering the transformational changes that have been called for this morning, which passengers throughout the country deserve. Our strategy explains how we will make buses more frequent and reliable, easier to understand and use, better co-ordinated and cheaper. It sets out how we want to see fares, including low flat fares, maximum fares and daily price caps, become the norm in cities and towns.

English local transport authorities outside London have developed bus service improvement plans, setting out local visions for the step change in services that is needed, driven by what passengers and would-be passengers want. The central aim of our bus strategy is to get more people travelling by bus, and we will achieve that only if we make buses a practical and attractive alternative to the car for more people. Strong local plans, delivered through enhanced partnerships between authorities and bus operators or franchising arrangements, are crucial to achieving that. We have been clear that enhanced partnerships or franchising arrangements must deliver more comprehensive services, including those that are socially or economically necessary to drive forward the Government’s levelling-up agenda.

Authorities will submit draft versions of their enhanced partnership plans and schemes to the DFT by the end of April this year. Liverpool city region announced its decision to adopt franchising for local bus services on 4 March. On 2 February the Secretary of State for Levelling Up, Housing and Communities and Minister for Intergovernmental Relations, my right hon. Friend the Member for Surrey Heath (Michael Gove), unveiled the Government’s levelling-up White Paper, which sets out a plan to transform the UK by spreading opportunity and prosperity to all parts of our country. Local public transport connectivity across the country will be significantly closer to the standards of London, with improved services, simpler fares and integrated ticketing. The Government will fund ambitious plans for bus improvements in areas where that can make the most impact, including the mayoral city regions, Stoke-on-Trent, Derbyshire and Warrington.

We must address the long-term decline in bus patronage; the bus industry cannot do so on its own. We need to develop a much closer collaborative working relationship with the industry; we recognise that this relationship has improved through the pandemic, and it must continue to deepen. The Government have made it clear through the national bus strategy that close partnership working, via enhanced partnerships, will be a condition of Government funding for buses.

We believe that only through such collaboration can the right combination of LTA action—for example, through more bus priority and operator action by improving services on the ground—and targeted Government funding increase overall bus patronage. Of course bus operators should do their part, by making long-term investments in buses and services to ensure that buses are an attractive alternative mode of transport to the car. It is vital that we go further and faster to decarbonise all vehicles, including buses, because they have an essential role to play in transport achieving net zero and driving our green transformation. A double-decker bus can take 75 cars off the road, helping to reduce the impact of transport on the environment. However, we know that we will achieve that only if we can demonstrate to more people that buses are a practical and attractive alternative to the car.

So we remain committed to supporting the introduction of 4,000 zero-emission buses and achieving an all zero-emission bus fleet. I will just repeat how pleased I am that Warrington has taken the lead in transitioning its entire fleet—all 120 buses—to battery-electric vehicles, because such action will support our climate ambitions, improve transport for local communities and support high-quality green jobs. In the spending review 2021, the Government announced £355 million of new funding for zero-emission buses and we are providing £525 million of funding for zero-emission buses in this Parliament.

It is also important to talk about the infrastructure that will be introduced at a brand-new bus depot in Warrington, which is part of the Warrington town deal. Over the past two decades, the bus and coach industry has made tremendous efforts to bring fleets into line with the Public Services Vehicles Accessibility Regulations, revolutionising access to public transport for millions of disabled people.

Significant progress has been made already, with over 99% of buses on local routes meeting the minimum legal accessibility standards and almost every bus operator requiring its drivers to complete disability awareness training. However, just as the nature of transport provision changes, so do the needs of our passengers, which is why, in the national bus strategy published in March 2021, we committed to review the ongoing efficiency of the accessibility regulations by the end of 2023. We have committed to require the provision of audible and visual information on board local services throughout Great Britain, and to consult on regulatory changes to improve access to wheelchair spaces.

The bus strategy also seeks to improve the convenience, integration and value for money of bus ticketing, through the introduction of multi-operator contactless capped fares within each LTA area. Work is under way to ensure that technology is in place to support that aspiration. Locally set fare caps should ensure that passengers making multiple journeys on a pay-as-you-go basis are charged no more than the price of a daily ticket, with little or no premium levied for using more than one operator, effectively converting a bank card and mobile phone into a virtual travelcard.

All enhanced partnerships will be encouraged to consider the development of a multi-operator ticketing scheme, to help make multi-leg journeys feel more joined-up. In turn, these partnerships will help to support the use of public transport to out-of-town employment, education and healthcare sites, among other journey purposes.

We want to improve passengers’ access to accurate journey planning information, including timetables, fares and location data, so that passengers can plan their journeys, find the best value tickets and receive real-time updates on the services they use. The bus open data service is a new digital service provided by the Department for Transport that is transforming the delivery of bus passenger information across England. Using open data and intelligent services, the aim of the service is to enable passengers to plan their journeys easily, find best-value tickets and receive real-time service updates at the touch of a button.

Perhaps now is also a good time to reflect on the work that our safety champions have been doing. Yesterday, which was International Women’s Day, I travelled to Birmingham to meet Laura Shoaf and Anne Shaw, in order to discuss the 13 recommendations that we very much hope will protect the most vulnerable people on our transport network. They are specifically aimed at improving the safety of women and girls across the transport system, but they are particularly relevant to the public transport system. They include, for instance, ensuring that we can design out crime, the natural surveillance that comes from a well-designed—

[Caroline Nokes (in the Chair)]

Order. May I remind the Minister that she does not need to fill up all the time, and that she should try to stick to buses in the north-west?

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[Trudy Harrison]

I appreciate that word of advice, Ms Nokes. My point was that as part of our digital transformation, we will be using data to advise passengers on when their buses are coming, so that there is absolutely no need to linger at the bus stop or the train station. That is an important point, because we are moving to an on-demand and more convenient transport system. Open data will transform how we travel by providing an on-demand service and real-time journey planners, which will empower customers to make the best choices for their travel needs. Regulations will mandate that bus operators must release information to help passengers make better informed and cost-effective travel choices.

The bus strategy recognises the need to address long-term skills deficits and staff shortages in local transport authorities and the bus industry. Some £25 million has been allocated to a range of measures to support an increase in staff capacity and capability; that includes additional funding for LTA resource, and the development of a bus centre of excellence. The centre of excellence will help LTAs and operators to work in partnership more effectively, achieve more with Government funding, and find mechanisms to increase demand and reduce inefficiencies in bus service delivery.

In summary, I hope all this demonstrates that the Government are committed to improving bus services. The Government are clear that ensuring that better bus services are delivered across England will be one of our major acts of levelling up. As we recover from the pandemic, good bus services will be vital in ensuring that communities are connected to family, employment, educational opportunities and much, much more. I thank the hon. Member for Warrington North for the opportunity to speak so positively about buses.

[Caroline Nokes (in the Chair)]

I call Charlotte Nichols, who has two minutes to wind up.