Bank Closures and Banking Hubs

Victoria Collins Excerpts

Thursday 5th June 2025 Commons Chamber

[Ian Lavery]

It feels really strange to agree with so many Conservative Members—it does not make me terribly comfortable, but it shows the power of the argument and, importantly, the support that it has across the House, which is relatively rare. The number of interventions that I have taken has meant that lots of the points in my speech have already been made. I will try to be as quick as possible.

Link does a decent job under the criteria that have been set, which really need to be changed. Link can pause a bank closure but cannot stop one, or set its own timetable for the establishment of banking hubs. Moreover, there is no provision for the FCA to initiate retrospective assessments of the need for banking hubs in areas where banks have left the high street, resulting in banking deserts, many years ago, prior to the 2023 Act.

The Government simply must take a fresh look at this issue and bring forward the necessary legislation to force the banking industry to fulfil its social responsibilities. The customers and communities from whom they have extracted so much profit over the years deserve nothing less. We should not forget that these are the very same banks and financial institutions that we had to bail out in 2008-09 because of their reckless pursuit of ever-increasing profits. They then made fortunes through the quantitative easing that the Bank of England initiated to save the economy after the crash that they caused. They are now abandoning the very taxpayers who bailed them out.

As I mentioned, there has been a dramatic reduction in the number of banks on our high streets. In 1986 there were 21,643 bank and building society branches in the UK; by 2024, around 6,800 were left. Clearly, the switch to online banking has had an impact, but even those of us who use online banking sometimes need the certainty that a branch offers. The House of Lords April 2025 report “Closure of bank branches: Impact on rural communities” quotes Sarah Coles, a senior personal finance analyst at Hargreaves Lansdown:

“The closure of bank branches is a vicious circle. The more that close, the more people move online, so there are fewer people relying on high street branches, so more of them close. The pandemic picked up the pace around this ever-decreasing circle, closing more branches temporarily and causing online banking to spike.”

The banks say that fewer people are using branches. If a high street branch closes, people cannot use it, as it is not there any more. Does that not result in an automatic reduction in usage? This is not rocket science. It is a vicious circle, which is why we need change from the Government.

Northumberland, my home county, has lost more than half of its bank branches since 2015. In my constituency of Blyth and Ashington, the large villages have been left without high street banks for more than a quarter of a decade. Blyth, Northumberland’s largest town, will be left without a high street bank in a few months’ time, though a building society will remain—the point raised by my hon. Friend the Member for Eltham and Chislehurst (Clive Efford).

[Victoria Collins (Harpenden and Berkhamsted) (LD)]

The hon. Member has been very generous. He mentions building societies, and the Nationwide problem was mentioned. In Harpenden, the hard work of local campaigners has managed to secure a banking hub, despite our having a Nationwide. Does he agree that local communities need access to a full range of banking services that building societies do not provide, and will he join me in thanking Harpenden town council and especially Derek French, who has campaigned on this issue locally and nationally? Perhaps this could be an example that could help other towns to find out how they could get a banking hub despite having a Nationwide.

[Ian Lavery]

I thank the hon. Lady for her intervention; I will cover some of those points.

I mentioned Blyth, the biggest town in my constituency. The third largest town in Northumberland, Bedlington, saw its last branch close just last month. From August in my constituency, only Ashington, the county’s third largest town, will have a high street bank, but many will wonder how long that will last. Who is affected by these bank closures? Like any change of this nature, is it not the most vulnerable who find it the most difficult? The FCA’s research in 2019 set out how problematic the requirement to travel bigger distances for banking services was for older people, and provided evidence for the slow uptake of online banking services by older people.

Only last week, my office was contacted by an elderly gentleman from Guide Post. His local bank closed in 2000. He moved to the branch in Bedlington, a few miles away, where he stayed for nigh on 25 years before that closed. Then he moved to the one in Blyth, a few miles further away; that branch is now to be closed, as I mentioned earlier. He is unable to access internet banking, he does not have any family, and he is unable to travel any further distances, whether by using basic transport services or otherwise.