Disabled Bus Passes

Vikki Slade Excerpts

Thursday 10th July 2025 Commons Chamber

[Tom Gordon (Harrogate and Knaresborough) (LD)]

It is a pleasure to stand here today and raise, once again, the issue of restrictions on the use of disabled bus passes. The Minister will be well aware of this matter, which I have raised with him on a number of occasions, and I have already had the opportunity to discuss it with him directly, for which I am grateful. However, I want to use today’s debate not only to underline the real and lasting impact that these restrictions have on disabled people’s lives, but to make a clear case for why it is the Government’s responsibility to address this inequality.

Currently, under the English national concessionary travel scheme, eligible disabled people are entitled to some limited free local bus travel. It is a policy rightly designed to help those who, for physical or legal reasons, are unable to drive. The scheme plays a vital role in helping disabled people to stay connected with healthcare, work, education, family, and the wider community and society.

[Vikki Slade (Mid Dorset and North Poole) (LD)]

Young people in post-16 education or apprenticeships, including my son George at Linwood’s post-16 provision, are unable to learn to drive as easily because of their complex needs, yet while their parents currently have to pay to get them to college in the morning, they can use their free bus passes to get home. That is completely counterintuitive and is restricting the choices of young people at a time when they should be expanding their independence. Does my hon. Friend have any comment on that?

[Tom Gordon]

I thank my hon. Friend for her intervention; she speaks extensively about an area in which I know she is a champion. I completely agree with her. If we are giving people disabled bus passes, we are doing that for a reason, and those reasons often do not apply only from 9.30 am onwards.

That brings me to the next part of my speech. From 11 pm to 9.30 am on weekdays, the English national concessionary travel scheme entitlement becomes a postcode lottery and is dependent on whether a local authority or transport authority chooses to extend the benefit and, crucially, whether it can afford to do so, from some already stretched local budgets. Disability Action Yorkshire, a charity based in my constituency and one whose work extends across the wider region, brought this issue to my attention earlier this year, and indeed last year at a local panel event, where local people pointed out the barriers they faced to participating in our society. Service users rightly point out the absurd contradiction in providing a travel path for disabled individuals that is designed to improve accessibility, only to then restrict its use to peak hours.

The absurdity lies in the obvious truth that disabilities do not appear only at peak times. There are approximately 870,000 disabled bus pass holders in England, representing about 10% of all concessionary travel users. The Department for Transport has on several occasions pointed to the fact that 77% of local authorities offer some form of free travel before 9.30, suggesting that the issue is relative minor, but framing it in that way obscures the reality on the ground. In many areas, including my constituency, free travel is still not permitted until after 9 am, making travel to work, education or early medical appointments financially and logistically difficult for disabled people.

In fact, research shows that 35% of transport authorities offer unrestricted, 24/7 access for disabled passengers. The result is a postcode lottery, and the majority of disabled people remain constrained by an arbitrary time restriction that does not reflect the demands of their daily lives. Let us be clear: the time restriction may be more relevant for older pass holders, who make up 90% of concessionary users and are in general less likely to be commuting to work or education. But that simply does not apply to many disabled people, with disabled bus pass holders typically being of working age.

We live in a country where disabled people continue to face unnecessary and unacceptable barriers, whether physical, financial or social. We must be honest that we are simply not doing enough to break down those barriers. Removing the weekday time restriction on disabled bus passes would be a straightforward, immediate and meaningful step in the right direction.

Ending the restrictions would do more than improving access to transport. It would promote greater independence for disabled people. It would support health and wellbeing by reducing social isolation and making it easier to attend early morning medical appointments, which are often difficult or costly to reach under the current rules. It would also contribute to environmental goals by encouraging greater use of public transport over less sustainable alternatives. Most importantly, by allowing disabled people to travel freely, we enable fuller participation in community life, whether that is volunteering, social engagements, work or education. In doing so, we would take a meaningful step toward greater social inclusion and a more equal society for disabled people.

--- Later in debate ---

[Tom Gordon]

I thank the right hon. Gentleman for that intervention. He speaks very eloquently on a situation that I agree is entirely futile. We should not give people companion bus passes which are, to all intents and purposes, useless. That is a fair place to start. As part of this issue, we need to do more to ensure that people who require a bus companion have access to the services they deserve.

I anticipate that the Minister is likely to inform me that this is a matter to discuss with local transport authorities, which have discretionary powers to offer free travel at peak times. Yet we must confront the reality that local decision making alone is not delivering fairness for disabled bus users across the country. I commend East Sussex council, which has used bus service improvement plan funding to extend concessionary travel to disabled people throughout the day. Similarly, the Greater Manchester Combined Authority has announced a pilot to offer round-the-clock free bus travel to older and disabled people. I hope that colleagues across the country, but especially the Mayor of York and North Yorkshire will follow suit. Let us be clear, however: that is a temporary solution.

Without national leadership and ringfenced funding specifically for disabled travel concessions, we cannot expect consistent provision across the country. Despite previous recommendations for local authorities to fund discretionary changes to the restrictions through funds such as the BSIP, the reality is that many simply cannot afford to.

[Vikki Slade]

I thank my hon. Friend for securing this debate, which is a real opportunity to discuss BSIPs. One problem with BSIPs is that they run for a short period. Individuals struggle to make decisions about where to live, whether to purchase a car, or about investing in an alternative for mobility over a long time. They think, “What if the bus situation changes in a year?” The BSIP covers a short period, and people do not have stability. From an equalities point of view, a permanent decision on that would be helpful.

[Tom Gordon]

I thank my hon. Friend for that excellent point. She has stolen the next line from my speech, but I shall forgive her on this occasion. I wonder whether she was reading over my shoulder.

BSIP funding is allocated only on a year-by-year basis, offering no long-term security or reassurance for disabled people who are affected by these restrictions. Even where local authorities are willing to fund all-day concessions, the lack of guaranteed, ringfenced support means that provision is patchy at best. In East Sussex, only 1% of BSIP funds were needed to cover the reimbursements of offering full-time concessionary travel for disabled people—a modest figure with a significant impact. That shows clearly that the issue is not necessarily one of affordability, but of political will and prioritisation.

We can take York and North Yorkshire combined authority, the local transport authority for my constituency, as an example. Of the £12 million allocated to the region, funding has been directed toward valuable but highly localised initiatives: bus station upgrades and improvements in Skipton, Whitby, Selby and Malton; bus stop improvements in Helmsley, Easingwold and Leyburn; and discounted family travel in York city centre. Those are all worthwhile investments, but they offer no benefit to constituents who require access with a disabled bus pass, especially those living with disabilities, who remain excluded because of outdated restrictions. I do not want a patchwork solution that fixes the problem only in my area, but one that will apply across England and bring everyone forward.

Sadly, it is equally clear that where budgets are stretched, discretionary travel arrangements are the first thing to be scaled back to cut costs. Recent data from Local Government Association has highlighted the £452 million gap in Government funding for the concessionary travel scheme. It is therefore not likely that local authorities will be able to fund enhancements themselves when Government funding is already falling short of the required amount. Hampshire county council recently moved in the wrong direction, in the light of funding shortfalls and budget constraints, by removing their discretionary services, including free peak time travel for those with companion passes. That sends a worrying message. We cannot rely on local authorities alone to deliver change. Leadership must come from this place and central Government.

The Government cannot continue to wash their hands of responsibility by framing this as a matter solely for devolution and local transport authorities. The simple truth is this: it was the Government who introduced time restrictions under the English national concessionary travel scheme, and it is the Government who hold the power to remove those restrictions. National problems require national solutions. If we are serious about building a fairer and more inclusive society, the Government must stop kicking the can down the road and start acting with the urgency and authority that this issue deserves.

I urge the Minister to reflect not just on the policy, but on the people affected by it. This is not about politics; it is about fairness, dignity and equality of access. The barriers facing disabled people are already too high. Let us not allow a bureaucratic time restriction to be one of them. Ending this arbitrary time would promote independence, reduce social isolation and help disabled people into work, education and healthcare. The power to change that lies with the Government. I urge the Minister and his colleagues to act now: lift the restriction and help to build a transport system that truly works for everyone.

--- Later in debate ---

[Simon Lightwood]

I recognise what the hon. Member is saying, and I will go on to outline some of the other areas where the Government are helping. Improving accessibility is central to our mission. The Bill will help us to deliver safer, more reliable and more accessible networks. It includes specific measures to make bus travel more accessible and inclusive, including through more consistent approaches to the inclusive design of bus stations and stops. The Bill will also require local authorities to produce a bus network accessibility plan, assessing the existing accessibility of bus networks in their areas, and identifying actions that they will take to improve them further.

The voice of disabled people will be at the heart of these reforms. We will develop bus stop guidance collaboratively with organisations that represent disabled people, and local authorities will be required to consult disabled people and organisations representing them when making significant changes to their bus networks. In addition, the Government have committed to publishing an integrated national transport strategy this year, which will set the long-term vision for transport in England. A key part of the strategy will be to create the conditions for a transport system that works together to deliver for its users and that makes it easy for people to get around. Everyone should be able to access real-time information, and simplified, integrated ticketing, and we have been exploring those themes as part of our policy development.

[Vikki Slade]

Will the Minister give way?

[Alison Bennett (Mid Sussex) (LD)]

Will the Minister give way?

--- Later in debate ---

[Simon Lightwood]

Under the previous Government, up to 50 stations were funded, with feasibility studies under the Access for All programme. I do not know whether the hon. Member’s station is part of that, but I am happy to take up that subject outside the Chamber.

We also know that these plans will be backed up with funding. That is why the Budget allocated more than £1 billion to local bus services for 2025-26, including £12.5 million for York and North Yorkshire combined authority. Funding allocated to local authorities to improve bus services can be used to fund discretionary enhancements to the ENCTS, and we have reaffirmed our commitment through the funding allocated as part of the spending review.

[Vikki Slade]

I am very grateful to the Minister for giving way again. I am incredibly bothered by the issue of consistency. A disabled driver can use their blue badge at any time of the day, but somebody who is not able to drive is restricted to being able to use their bus pass only after 9.30 am. That seems to be a simple unfairness in the system for people who do not have the option to drive. We have an opportunity to make a tiny change that would make a massive difference.

[Simon Lightwood]

I reiterate that every single local transport authority in the country has the ability to go above and beyond—