Rail Ticket Offices

Virendra Sharma Excerpts
Thursday 6th July 2023

(9 months, 4 weeks ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

Each Urgent Question requires a Government Minister to give a response on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Huw Merriman Portrait Huw Merriman
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Chiltern Railways, for example, is looking to expand coverage at High Wycombe. By redeploying staff, it can get more staff on to the platforms. This is an example of where my hon. Friend’s passengers will benefit because train operators can flex staff to provide more coverage, which makes people feel more reassured. Again, as hon. and right hon. Members look at the details and engage with the consultation, they may find their constituents are getting a wider range of services over a wider range of hours than they currently receive.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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As a booking and ticket clerk on the underground back in the 1970s, trust me: I know ticketing is now easier. I still use the buses and the underground every day, so I am familiar with the scenes at stations in the mornings and evenings. However, more screens and more opportunities for things to go wrong are not the answer to every problem. Does the Minister know how many ticket machines fail every day? These machines will make it harder, not easier, to buy tickets. It will be harder, not easier, to secure refunds. It will be harder, not easier, to apply for rail cards. Who uses booking office clerks? Disabled people, the elderly and people with language problems or difficulty understanding how to use the ticket machine. Will he give the green light for the RDG to change track and scrap this train wreck of a proposal?

Huw Merriman Portrait Huw Merriman
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There are 979 regulated, operated stations, but 43% of all stations currently do not have any ticket office facility at all, and people are still able to use those stations to access trains. Ninety-nine per cent of transactions can be completed either online or via a machine. In the event that a machine is not working and there are no staff—a lot of stations, like my own, are staffed for only half the day—a ticket to ride can be acquired and then a ticket can be purchased at the end of a journey. Again, these processes are already in place for those stations with no ticket office. We have those blocks to build on.

Oral Answers to Questions

Virendra Sharma Excerpts
Thursday 24th November 2022

(1 year, 5 months ago)

Commons Chamber
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Huw Merriman Portrait Huw Merriman
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It is of course the case, post the pandemic, that travel habits have changed. Rail is at only 80% of its pre-pandemic patronage but services have been reduced by only 10%, so we continue to subsidise on that basis to the tune of £16 billion. There is a great commitment to rail on behalf of the Government across the country, but we have to look at the entire taxpayer burden that is paying for that and difficult decisions will have to be made. I very much hope I can work with the hon. Lady in a constructive manner to ensure we talk up rail and try to get more people on the rail network, and that it continues to grow as it had before the pandemic.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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8. What recent estimate he has made of the number of people waiting for a practical driving test.

Richard Holden Portrait The Parliamentary Under-Secretary of State for Transport (Mr Richard Holden)
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There are 95,000 available car test slots at the moment, an increase of over 80,000 in the past six months thanks to the hard work of the Driving and Vehicle Standards Agency and our brilliant driving examiners.

Virendra Sharma Portrait Mr Sharma
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I thank the Minister for his response. Data from the DVSA shows that ethnic minorities are far less likely to pass their tests than white candidates. What steps will his Department take to ensure that discrimination has no place in driving test centres?

Richard Holden Portrait Mr Holden
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Discrimination has absolutely no place in driving test centres. I advise the hon. Gentleman to get in touch with me about any such incidents and I will take them up directly with the DVSA.

Oral Answers to Questions

Virendra Sharma Excerpts
Thursday 17th March 2022

(2 years, 1 month ago)

Commons Chamber
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Robert Courts Portrait Robert Courts
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I pay tribute to the sector for how it dealt with exceptionally challenging times during the pandemic; the hon. Gentleman is quite right to draw attention to that. These have been unparalleled and difficult times across the entirety of the economy. The key thing is that now we have one of the most open societies in the world because of the success of the vaccine roll-out. I am confident that the sector and the wider economy will bounce back.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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T1. If he will make a statement on his departmental responsibilities.

Grant Shapps Portrait The Secretary of State for Transport (Grant Shapps)
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I would like to update the House on the actions that we have taken to clamp down on Russian interests in the UK. As hon. Members have already seen, we have detained private jets that we believe are owned by, or connected to, Putin’s cronies. I can now confirm that we are investigating a small number of yachts moored in this country, which we also suspect are linked to Russian oligarchs. I have taken steps to ensure that they are unable to depart, and investigations are ongoing. I can reveal that 10 Russian-linked ships have been turned away or redirected on their course, and eight ships or their companies have severed their Russian ties.

I also inform the House of conversations that I have been having with my opposite number, the Ukrainian Transport and Infrastructure Secretary, who has asked me to thank the whole House for the cross-party support that has been provided. He said that the UK’s approach has been pioneering towards his country and that where the UK goes, others follow.

Virendra Sharma Portrait Mr Sharma
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Let me declare my interest as a former employee of London Transport as a bus conductor and booking clerk. Transport for London has warned that it will be forced to cut one in five buses and 10% of tube services if it does not receive a long-term funding deal from the Government. It has been two years since the pandemic began and the Secretary of State has failed to come forward with this funding, despite offering 18 months of bail-outs to private rail companies. When will he finally stop playing political games with Londoners and provide TfL with a long-term funding agreement?

Grant Shapps Portrait Grant Shapps
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That would be £5 billion-worth of political games—because that is the amount that we have given to TfL to keep its services running. That has been an incredibly fair settlement. The hon. Gentleman talks about a longer-term settlement, but surely he would agree with us that we should see what is going to happen with the pandemic; as it completes, we are able to talk about other things, including capital grants. However, I think £5 billion should be recognised by the hon. Gentleman.

Oral Answers to Questions

Virendra Sharma Excerpts
Thursday 29th April 2021

(3 years ago)

Commons Chamber
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James Davies Portrait Dr James Davies (Vale of Clwyd) (Con)
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What steps his Department is taking to prepare for the safe reopening of international travel as covid-19 lockdown restrictions are eased.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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What steps his Department is taking to ensure the safe operation of international travel as covid-19 lockdown restrictions are eased.

Julian Sturdy Portrait Julian Sturdy (York Outer) (Con)
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What steps his Department is taking to prepare for the safe reopening of international travel as covid-19 lockdown restrictions are eased.

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Virendra Sharma Portrait Mr Sharma [V]
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Constituents have come to me raising the issue of queues at airports. There are long waits, no food and drinks, and nowhere to sit, in some cases for five hours. There is totally inadequate social distancing, and arrivals from safe destinations and from red list countries are forced into the same queues all mixed together. Heathrow Airport has been clear that Border Force is the problem. What conversations has the Secretary of State had with his counterpart in the Home Office about fixing this fiasco?

Grant Shapps Portrait Grant Shapps
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I should remind the hon. Gentleman and the House that people should not be travelling right now. In fact, they cannot travel right now without a very exceptional reason indeed, because people have to stay at home—stay domestically. However, it is the case that Border Force is checking every single person who enters the country to make sure that they have completed the pre-departure test and the locator form to say where they will be. I am afraid that, at the moment, that inevitably creates some queues. As we move towards the unlocking of international travel, we will be addressing this issue not least through beginning to automate the e-gates with the pre-departure form.

Oral Answers to Questions

Virendra Sharma Excerpts
Thursday 11th March 2021

(3 years, 1 month ago)

Commons Chamber
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Amy Callaghan Portrait Amy Callaghan (East Dunbartonshire) (SNP)
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What recent discussions he has had with Cabinet colleagues on support for the aviation industry.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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What steps he is taking to support jobs in the aviation sector.

Robert Courts Portrait The Parliamentary Under-Secretary of State for Transport (Robert Courts)
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The Government have provided significant financial support to aviation workers and businesses. The global travel taskforce will report in April on a return to safe and sustainable international travel.

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Robert Courts Portrait Robert Courts
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The hon. Member will understand that there had to be a change on that taxation regime at the end of the transition period. All taxation matters are a matter for the Treasury. They are kept under review by the Chancellor at all times, and I am sure he has heard very carefully what she said.

Virendra Sharma Portrait Mr Virendra Sharma [V]
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The future of the aviation sector needs greening, which will bring lower pollution and new high-quality jobs. Will the Minister commit to working with the Department for Business, Energy and Industrial Strategy to increase the Aerospace Technology Institute budget, so that we as a country can focus on developing the technology that will support future zero emission aircraft?

Robert Courts Portrait Robert Courts
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The hon. Member is quite right that aviation must play its part in the net zero challenge. It is a challenge, but it is also an enormous opportunity. We are already working with BEIS through the Jet Zero Council and the working groups not only on new airframe types and new technology for aircraft, but on things like sustainable aviation fuel.

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Andrew Stephenson Portrait Andrew Stephenson
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The Government recognise that changes in travel patterns, which have been accelerated by covid-19, need to be reflected, and we need to accommodate them in a more flexible style of working and travelling. We understand concerns about the cost of some rail fares and the impact that can have on people’s budgets. The Department is actively working with train operators to develop a solution that offers better value and convenience for those who commute flexibly, including on GTR routes, and we will provide a further update on that as part of the Government’s four-step road map out of lockdown.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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Thank you, Mr Speaker, for my second bite at the cherry this morning. I am deeply concerned that the traffic policy in my constituency is pushing more traffic on to arterial routes and disproportionately risking the health of the poorer and BAME residents there. What monitoring are the Government doing to ensure that well-intentioned pollution-cutting measures do not shift the problem on to the most vulnerable?

Grant Shapps Portrait Grant Shapps
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I am very sorry to hear about what the hon. Gentleman’s local Labour council has been doing with the traffic situation there. I will ensure that the Roads Minister meets urgently with Ealing Council to try to address his concerns, and those of other Ealing Members, over their traffic process.

Transport

Virendra Sharma Excerpts
Wednesday 5th February 2020

(4 years, 2 months ago)

Commons Chamber
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Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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Transport is the most carbon-emitting sector of the economy, with emissions higher now than they were in 2010. Under the Tories, road traffic growth has soared while support for public transport has been stunted. We are now one of the most car-dependent countries in the whole of Europe. If we are serious about stopping the climate crisis and creating a future fit for our children and grandchildren, we must do more to promote sustainable forms of transport and active travel.

My constituents in Ealing, Southall are heavily dependent on public transport. I am strongly supportive of the local campaign to enable step-free access at Northfields, Boston Manor and South Ealing stations. The Government and Transport for London must do more to ensure that access can be improved for disabled passengers, which will help build confidence and safeguard independence.

Although those working in the public transport sector have worked tirelessly to improve services—I must declare an interest at this point, as I started my working life as a bus conductor for London Transport, so I am quite familiar with this work—they are hamstrung by the Government and a privatised system that is failing them. Rail fares are up by over 40% since 2010, having risen twice as fast as wages. Over the same period, 3,000 bus routes across the country have been cut or withdrawn, leading to soaring fares and crowded buses. That has had a corrosive effect on our high streets and local communities. It has also reduced the independence of the groups that are particularly reliant on public transport, including older people, women and those with a disability.

The Conservative Government have demonstrably failed in their aim to create and maintain a fit-for-purpose public transport system. Instead of paying lip service to looking after our planet, the Government must reverse their cuts to help reduce our damaging dependency on cars. The case for a substantial programme of investment in public transport is clear.

I was shocked to discover that just 2% of journeys in the UK are made by bicycle. A chronic lack of investment in active travel has led to our becoming one of the worst-performing countries in Europe. Increasing investment and reshaping our cycling and walking strategies will help to improve air quality and arrest the growing public health crisis caused by an inactive lifestyle. Through a programme of infrastructural investment, we will not only reconnect and restore the fabric of our local communities but tackle the climate emergency—the gravest threat that humanity has ever faced.

Oral Answers to Questions

Virendra Sharma Excerpts
Thursday 10th January 2019

(5 years, 3 months ago)

Commons Chamber
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Andrew Jones Portrait Andrew Jones
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That is quite unusual, to be honest, as we have a lot of requests for money. I will look into what the hon. Lady says and get back to her.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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2. What recent assessment he has made of the potential effect of the UK leaving the EU on the viability of the aviation sector.

Chris Grayling Portrait The Secretary of State for Transport (Chris Grayling)
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The UK Government and European Commission have agreed in principle that the two sides should negotiate a comprehensive air transport agreement. The Department is working closely with the aviation sector to ensure its requirements are factored into negotiations. The Department’s aviation technical notices and the European Commission’s published plans for aviation contingency preparations, alongside proposed EU regulations published on 19 December, clearly demonstrate that, in a no-deal scenario, both sides are committed to maintaining aviation connectivity.

Virendra Sharma Portrait Mr Sharma
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I thank the Secretary of State for his response to my question. What is the Department’s estimate of the effect of leaving the EU on the opportunities for the thousands currently employed in the aviation sector as apprentices?

Chris Grayling Portrait Chris Grayling
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I think that the aviation sector will continue to grow and develop as it has in recent years. We will continue to have connections across Europe, as we do at the moment, and, of course, with the plans for the expansion of Heathrow airport, there will be a real opportunity for apprenticeships in the sector and to open up new routes around the world, for example to emerging markets in Asia. I see the next 10 years as ones of great opportunity for the aviation sector.

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Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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T4. What was the total cost of Operation Brock, and will the Minister relay the lessons learned?

Chris Grayling Portrait Chris Grayling
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I do not have the costs immediately to hand. However, the point about Operation Brock is that it is designed to replace Operation Stack and provide a solution well into the early 2020s in the case of disruption at the channel ports, which I do not want to see. To do the work on the M20 and the work that has happened on the M26, the cost is in the low tens of millions of pounds, but I will be able to give the hon. Gentleman an exact number. It is really important that we do not see a repeat of the disruption of 2015 in Kent.

Davies Commission Report

Virendra Sharma Excerpts
Wednesday 1st July 2015

(8 years, 10 months ago)

Commons Chamber
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Lord McLoughlin Portrait Mr McLoughlin
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I think I might have to refer my hon. Friend to the reply I gave just a few minutes ago. Again, he tries to get me to prejudge where we are on this issue, and I am not prepared to do that.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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We have heard quite a lot about the balance between jobs and the environment. We have already spoken about further investments in roads and transport, but there are many schools and families under the flight path. I hope that the Secretary of State will take account of the future of those generations, whose education will be disturbed by noise and other pollution, whenever the final decision is made.

Lord McLoughlin Portrait Mr McLoughlin
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Yes, I understand exactly where the hon. Gentleman is coming from, and it is interesting that in the report Sir Howard and the commission talk about a noise levy to be paid by passengers, with the money being spent on things to alleviate noise. In fact, new modern planes are not as noisy as some of the older ones that are still flying.

TfL (Funding and Station Staffing)

Virendra Sharma Excerpts
Wednesday 15th January 2014

(10 years, 3 months ago)

Westminster Hall
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This information is provided by Parallel Parliament and does not comprise part of the offical record

John McDonnell Portrait John McDonnell
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The reactions of my constituents have been remarkable, and other Members may have seen the same. People cannot understand why they are paying more in fares while station staff and ticket offices are being cut. I can understand their being perplexed.

On 18 December, the Labour transport spokesman on the Greater London authority, Valerie Shawcross, asked the following question of the Mayor:

“Will you guarantee that all LUL stations will be staffed at all times?”

The Mayor responded by saying that officers were drafting a response that would be available shortly. We still have not had that response. The fact that the Mayor has still not been able to provide an unequivocal answer suggests that that guarantee cannot be given. Following the King’s Cross fire, a legal requirement was introduced that there be a minimum of two staff at every station, but that applies to sub-surface stations only, so the others are extremely vulnerable.

The business plan also sets out that London Underground will cut the frequency of essential maintenance checks, still plans to introduce driverless trains at some unidentified point in future, is not filling posts, despite large numbers of Londoners looking for jobs, and seems to be plugging the gaps in staffing with casual workers more frequently. My constituency has a railway estate and I represent a number of London Underground workers. To be told a month before Christmas that they would not have a job not only shocked them, but caused real consternation and, understandably, considerable anger. The two rail unions that represent staff at London Underground—the National Union of Rail, Maritime and Transport Workers and the Transport Salaried Staffs Association—rightly consulted their members in the light of representations that they received. On Friday 10 January, the RMT issued the following statement:

“RMT members have voted by 77% for strike action and by an even bigger majority for action short of a strike. The results will now be considered by a meeting of the union’s executive.”

Dates will be set and there will be strike action unless meaningful negotiations with the Mayor take place. RMT general secretary, Bob Crow, said:

“RMT members on London Underground have voted by a massive majority for both strike action and action short of a strike in a dispute which is wholly about cash-led cuts”

and

“plans that would see the axing of nearly a thousand safety critical jobs and the closure of ticket offices at a time when the tube network is under growing pressure from customer demand and needs more staff and not less to ensure safe and efficient operation.”

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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I congratulate my hon. Friend on securing this debate. I must register an interest as a former employee of London Transport, where I worked as a booking clerk. I can certainly confirm that security and safety are most important for station staff when looking after passengers. The cuts will create fear in passengers’ minds and they will be reluctant to use the underground, so that they do not have to face criminals. A few weeks ago at Northfields station in my constituency, a staff member was attacked and it was only because other staff were there to assist that he was saved and a disaster was averted.

John McDonnell Portrait John McDonnell
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My hon. Friend is experienced and knows what it is like to deal with customers face to face on the underground. He knows the insecurities of travellers and staff and outlines a recent, concrete example of what can happen.

Let me finish what Bob Crow said:

“Not only are a thousand posts on the line but staff remaining are going to be forced through the humiliating and degrading experience of re-applying for their own jobs—the same staff who have been hailed as heroes when the tube has faced emergency situations”,

which echoes my hon. Friend’s point. Bob Crow continued:

“That is a kick in the teeth for the loyal and experienced tube workforce who have kept services running safely and efficiently under constant pressure from weight of demand and a creaking and under-resourced infrastructure.”

He also said—I add this as it may prevent some carping or questions later—that before anyone starts

“shouting the odds they should take note of the fact that the turn out in this ballot was higher than the last mayoral and GLA elections and the vote in favour massively outstrips anything that those same politicians can even dream of in terms of a popular mandate.”

Those are the views of rank and file tube workers.

On 9 January, the TSSA issued the following press release:

“A strike ballot of front line station staff was called today by the TSSA rail union in protest at plans to close 260 Tube ticket offices and axe nearly 1,000 jobs.

It gave London Underground seven days notice of a ballot which will start next Friday, January 17 and end on January 27. Any subsequent industrial action could start from February 3 in the event of a yes vote.

Manuel Cortes, general secretary, blamed the ballot on the ‘reckless’ behaviour of London Mayor Boris Johnson who he said was refusing to meet the unions over their genuine fears for safety and security with the wholesale closure of every ticket office.

‘It was the Mayor who came into office in 2008 with a firm pledge to keep open every ticket office on the grounds of keeping passengers safe and secure at all times.

‘Now he wants to scrap the lot, claiming there will be no problems because he will keep staff on station platforms, those that keep their jobs, that is.

‘He wants to scrap permanent station supervisors who are in charge of evacuations and replace them with mobile supervisors who will travel from station to station.

‘But he will not answer the question; “How mobile can you be if all lines are in lockdown because of an emergency and nothing is moving whatsoever?”’.

He called on the Mayor to end his six year ban on meeting the rail unions”—

he has refused to meet them for six years!—

“and to sit down with them instead to work out a solution which would guarantee ‘the safety and protection of all passengers at all times’.”

I repeat what the Mayor said in 2008, which was very specific. He said that there was no

“financial, strategic or common sense”

in the closures that were threatened at the time, and promised:

“We will halt all such ticket office closures immediately”—

That is a broken promise. It is a broken promise not only to the staff, but to the travelling passengers.

Passengers and the general public are anxious. A large poll—a face-to-face survey by Survation of 1,027 London underground users in 23 tube stations—showed widespread concern about the threat of ticket office closures: 71% of London Underground passengers interviewed said that they were “quite concerned” or “very concerned” about their station no longer having staffed ticket offices. Concerns were particularly strong among tourists travelling on the underground, with 81% saying that they would be “quite” or “very concerned” in the event of ticket office closures—no doubt because of their reliance on the offices for general information.

John McDonnell Portrait John McDonnell
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Safety and security is a critical issue. Later, I will come on to some of the statistics that we have looked at, including research specific to women.

Perhaps the Minister will pass back to the Mayor of London that the same Survation survey found that 49% of underground passengers who were resident in Greater London would be “much less likely” or “somewhat less likely” to vote for a candidate for Mayor of London who went back on a promise to keep ticket offices open. That is what Boris Johnson pledged in his 2008 manifesto. That figure increased to 56% among those who voted for Boris Johnson in the previous election. People feel strongly, and they will be willing to express their concerns at the ballot box in due course. There is also a petition; 20,000 people have signed a 38 Degrees e-petition calling on the Mayor to keep his manifesto promise.

Political opposition to the cuts includes Labour and the Greens, and there has been cross-party support, including from some Liberal Democrat MPs, for early-day motion 787 proposed by my hon. Friend the Member for Islington North (Jeremy Corbyn). That sets out the detail of the cuts in an objective fashion, but its conclusion is to call on the Mayor of London to reconsider his proposals and to keep the ticket offices open. One Liberal withdrew his name in due course, but that was a tube line to Damascus conversion as a result of promotion to ministerial office. [Interruption.] I cannot believe that others would do that.

For opposition from the wider community, let me run through some of the broad range of groups that have expressed concerns. The cuts have been opposed by the TUC and by disability organisations, in particular Transport for All, which is the voice for disabled people in London on transport issues, and Disabled People Against Cuts. The National Pensioners Convention has now expressed its concern about the implications of the cuts.

Threats to passenger services are real. Let me run through what the cuts mean in concrete terms. Now, every passenger may depend on staffed ticket offices when the machines are out of order or their Oyster card has stopped working. Under the Mayor’s plans, passengers will have nowhere to turn during such everyday situations. They will have to rely on their Oyster card or contactless payment cards to travel, or they will have to pay higher prices for paper tickets. Passengers will have to buy tickets online, if they can, or at shops, and they will have to find the correct ticket on the self-service machines. Experienced tube workers have said clearly that there are real fears that errors or problems with tickets will no longer be resolved at stations, because there will be no ticket office and of course the shops that sell tickets cannot help with such problems—nor is that their role.

Virendra Sharma Portrait Mr Virendra Sharma
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The role of the staff at the station is not only to sell the tickets or clean the station, but to assist the passengers, whether children, women, the disabled or visitors who come to the city and do not understand the workings of the underground system, such as moving through the stations from one platform to another. Staff are guiding passengers. Once they are taken away, individuals and groups will be suffering. I hope that my hon. Friend agrees that once the cut has been made, visitors and passengers will feel that they are not getting such services.

John McDonnell Portrait John McDonnell
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My hon. Friend is right that certain categories of passengers will be affected the most. To finish on the subject of tickets, however, the Survation survey found that there was little confidence about relying solely on the automatic ticket-vending machines: 52% said that they had been unable to buy tickets in the past, due to the machine being broken. Obtaining information on the correct price and travel advice are also important, as my hon. Friend says.

New forms of ticket retail have become increasingly available, but surveys have shown that passengers value the face-to-face contact with staff, even for simply navigating around the complex ticket pricing system. The Department for Transport’s own review of ticketing acknowledges Passenger Focus research that found that

“passengers are more confident with ticket offices than any other sales channel of obtaining the best value ticket for their journey”.

In response to announcements in recent years about main line railway ticket office closures and reduced opening hours, Passenger Focus stated that

“passengers really value the presence of staff at stations. Any reduction in ticket-office opening hours and the subsequent withdrawal of booking staff often reduces the overall facilities available at stations… We fear that this could lead to passengers feeling less safe at stations and paying more for their tickets than they should.”

Sikh Turbans (Airport Searches)

Virendra Sharma Excerpts
Tuesday 26th April 2011

(13 years ago)

Westminster Hall
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Paul Uppal Portrait Paul Uppal
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I agree with my hon. Friend. Technology will be the way to solve the problem and the need for it is paramount. I wholeheartedly agree with her perspective.

I shall be very brief because I can see that many hon. Members want to speak. I shall sum up with this last paragraph, which is personal to me and is something I saw with my own eyes. In the aftermath of 9/11, two individuals were killed in the US after reprisal attacks because they were turbaned. The people who attacked them assumed that they were terrorists because they were turbaned. Such a view breeds on misconception and ignorance, and I want to highlight in today’s debate the need to tackle such opinions head on. I want to champion the fact that we have a long-established Sikh population in the UK, as mentioned by the right hon. Member for Warley (Mr Spellar), and that we have a respective history.

Virendra Sharma Portrait Mr Virendra Sharma (Ealing, Southall) (Lab)
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I represent a constituency with the largest Sikh population, where a large number of people work at Heathrow airport, and they also work at other airports around the country. When we are talking about new technology, security is the prime issue. Does the hon. Gentleman agree that, after the five K’s, the turban is the most respected symbol of identity among the Sikh community and that the majority of Sikh people have proven to have integrity and respect for the security of the world in general? Does he also agree that airport staff and other European nations need to be told to be more respectful towards that fact when we are trying find solutions? The Government should be negotiating with European Governments to ensure that that happens.

Paul Uppal Portrait Paul Uppal
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Perhaps I can answer that by specifically referring to this philosophical point. In a sense it is obvious for me, as a British Sikh, to speak about this issue. One has to be very careful, because one can be stereotyped. It is important, however, to come to all such issues from a philosophical point. We very rarely, in legislation or in other things we do, understand anybody else’s pain. I assure hon. Members that I understand the pain of Sikhs on this specific issue, because it is something that I have seen and experienced in my own family.

I will sum up quickly, because I feel that there is a groundswell of hon. Members who wish to speak. We, in Britain, have a rich and deep historical perspective and understanding of the Sikh contribution to British history.

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Theresa Villiers Portrait Mrs Villiers
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Certainly our aim is to reach a solution that avoids public hand search and removal of the turban. That is what we want to reach, but we must be certain that effective alternative screening methods are available.

My officials have been working with the airport industry to encourage the widest possible participation in the alternative screening method trials, but such trials are voluntary. We cannot compel all airports to take part, but we are seeing real progress as the trial proceeds. We are getting a valuable, real-world opportunity to see how the technology works in practice. Only by such testing can we demonstrate and be certain that the method works. Only then, with such evidence, can we hope to secure a change to the European rules so that one day, we hope, all airports will offer the alternative screening method using a combination of ETD and hand-held metal detectors. My officials will pass the trial data to the European Commission, as part of our efforts to secure a resolution.

We are continuing to work hard with airports to ensure that the introduction of the trial methods proceeds smoothly and that any teething problems are resolved. Airports are committed to working with the community to resolve those difficulties.

My hon. Friend the Member for Wolverhampton South West highlighted concerns about search procedures in other EU member states. We have no power to tell other member states how to run their security procedures—that is a matter for them—but I appreciate the concern and unhappiness expressed in other member states about the searching of religious headgear.

Virendra Sharma Portrait Mr Virendra Sharma
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Is the Minister willing to write to the partner states expressing the concerns of Members and of the communities represented at the debate, so that the member states can start listening as well? As previous speakers have said, there is a lack of understanding in the European countries about Sikh and other faiths.

Theresa Villiers Portrait Mrs Villiers
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That is a good idea. I am happy to write to the equivalent Ministers in other member states, pointing out the concerns expressed.

The strength and vibrancy of our Sikh community in the UK gives us a special interest in the issue, an insight we can usefully share with our European partners, so we will be doing our best to lead the debate not only with the Commission but with other member states. We are working hard for a solution. I appreciate that there is real frustration. Achieving the change we need will take time. Unfortunately, amending European law is never a speedy process. However, I would like to assure the Sikh community, all my hon. Friends and other Members present at the debate today that the Government take the issue very seriously.

Further meetings with the Sikh community are planned for May. We will continue to work hard on the issue and to engage closely with community leaders to maintain the highest levels of passenger security, but to do so in a culturally sensitive way which we hope will address the concerns of the Sikh community.

Question put and agreed to.