Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what steps she is taking to improve the resilience of mobile networks in rural areas.

Residents in rural areas, as well as other areas of the country, rightly expect to have reliable mobile connectivity to participate in the modern digital economy. The Government recognises that events like storms and power outages can have a particular impact on rural communities.

Mobile network operators have legal obligations to put in place appropriate and proportionate measures to ensure the resilience of their networks and services. This is overseen by the independent regulator Ofcom, who have powers to monitor compliance, conduct investigations, issue penalties and enforce remedial actions.

Ofcom have completed a public consultation on power back-up for mobile services across the UK, which identified a particular impact on rural communities. They published an update on their work in February and announced they are completing further analysis to determine the appropriate and proportionate measures required to ensure adequate resilience for consumers. The Government will consider this analysis carefully. The Government is also supporting collaboration between the electricity and telecommunications sectors to deliver measures so that when power cuts occur the likelihood of disruption to telecommunications services is as low as possible, and where disruption does occur it should affect as few people for the shortest possible time.