Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that people with a serious or terminal diagnosis are not required to repay benefit overpayments that arose due to official error, particularly in cases in which the claimant notified the Department promptly that they believed they were receiving benefits to which they were not entitled.

All DWP colleagues are trained to support our most vulnerable customers and have access to a wide range of guidance to support them.

DWP will always strive to set affordable and sustainable repayment plans and encourages customers to make contact if they are unable to afford the proposed repayment rate.

People with a serious or terminal diagnosis can request that DWP cease recovery of their overpayment. This is a waiver request and details for claimants can be found here in Chapter 8 of this link : Benefit overpayment recovery guide - GOV.UK.

Claimants can also request mandatory reconsiderations and have the right to appeal overpayment decisions. This link sets out the path for this: Challenge a benefit decision (mandatory reconsideration): Eligibility - GOV.UK