Rents: Arrears

(asked on 2nd January 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what targets does the Department have for resolving housing arrears under Universal Credit, and how are these monitored.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 12th January 2026

Rent is a contractual arrangement between tenant and landlord. DWP is not party to this arrangement and does not monitor whether the contractual liability is being honoured. If a customer is vulnerable or in arrears we can, if it is deemed to be in their interest, arrange for payment to be made direct to the landlord and for an amount to be sent towards arrears. There are no Departmental targets with respect to the amount of arrears outstanding.

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