Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps the DVLA has taken to investigate individuals or organisations involved in (a) reselling driving test appointments and (b) bulk booking or profiteering from driving test slots.

In 24/25, the Driver and Vehicle Standards Agency (DVSA) received 927 reports of illegal instruction and 2133 reports of fraud at point of theory test and practical test. DVSA thoroughly investigate all allegations, and action can range from issuing a warning to pursuing prosecution.

DVSA does not maintain records regarding the total number of investigations completed in previous years.

Whilst the volume and levels of undetected fraud are unknown, it should be noted that when compared to the number of theory and practical tests conducted in 24/25, identified cases of fraud in relation to these tests equate to roughly 0.06% for theory tests and roughly 0.01% of practical test tests respectively.

In January 2023, DVSA changed the terms and conditions for using the booking service to help prevent anyone from selling tests at profit.

On 6 January 2025, DVSA introduced new terms and conditions for use of the service driving instructors and trainers use to book and manage practical driving tests for their pupils. Where businesses and driving instructors have been found to have broken these terms and conditions by misuse of the booking service, DVSA has taken steps to remove access or close business accounts. Additionally in the coming months, DVSA will:

• Change the booking service to allow only learner car drivers to book and manage their tests

• Introduce a limit on the number of times a learner car driver can move or swap a test to twice and also limit the area they can move a test to once booked.