Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many complaints relating to single living accommodation were reported to his Department in each year since 2010; and how many complaints relating to service family accommodation were reported to his Department in 2023.
The table below shows the number of reported complaints relating to Single Living Accommodation:
| Number of Reported Complaints | |
Year | Future Defence Infrastructure Service (FDIS) Built Estate Contract Regions | Private Finance Initiative (PFI) Regions |
2023 | 115 | 45 |
2022 (April onwards) | 78 | 66 |
2021 | Data not held | 36 |
2020 | Data not held | 68 |
2019 | Data not held | 76 |
2018 | Data not held | 91 |
2017 | Data not held | 60 |
Complaint data relating to the FDIS Built Estate Contract regions is only available from start of the contract in 1 April 2022. Data prior to this is not held. PFI region data pre-2017 is not held centrally and can only be provided at disproportionate cost.
In 2023, a total of 9,222 complaints relating to Service Family Accommodation (SFA) were reported. This figure includes multiple or repeat complaints for the same SFA property.